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The results of this pilot Knowledge Management Practices Survey indicate that most firms are managing some aspect of their knowledge. At present it appears that firms are more actively managing the transfer and sharing of knowledge within the firm and external knowledge that could directly bear on their markets. Knowledge management practices are seen as important tools in improving firms' competitive advantage and as a manner to unite workers in the goals of firms' strategic objectives. In fact, the majority of reasons found to be most important to the firms show a slant towards internalising knowledge and protecting the knowledge in place. Very few of the practices in use or the reasons or results of using the knowledge management practices indicated a strong willingness on the part of firms to share their knowledge with competitors or between work-sites.

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Keywords

analytical products, apprenticeship programs, biotechnology, brain gain, business growth strategies, chemical industries, competitiveness, data capture, economic growth, equipment, experienced labour force, forestry industries, handbooks, information dissemination, information management, knowledge, knowledge acquisition, knowledge management, knowledge society, knowledge transfer, knowledge-based economy, learning, machinery, managers, mentoring, organizational change, productivity, questionnaires, research institutes, respondents, response rate, scientific and technical services, skilled workers, surveys, technological change, training, transport industries.

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