Issue information

This article presents findings from a 2001 Canadian pilot survey on the use of knowledge management practices by firms. Of the firms surveyed, 9 out of 10 firms reported using at least 1 of the 23 knowledge management practices that were studied. This survey, a world first by a statistical agency, measured the extent to which knowledge management practices were used by Canadian businesses in forestry and logging; chemical manufacturing; transportation equipment manufacturing; machinery, equipment and supply wholesaler-distributors; and management, scientific and technical consulting services. The reasons for and the results of using knowledge management practices, as well as the practices themselves, are examined by firm size and by type of adopter.

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Keywords

analytical products, apprenticeship programs, competitiveness, employees, incentives, information dissemination, knowledge, knowledge acquisition, knowledge management, knowledge transfer, knowledge workers, leadership, learning, mentoring, policies, size of business, training.

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