The following questionnaire has been designed to collect information about the users of Greenwood’s Public Library. There are some problems with this questionnaire. Read through and see how many you can explain.
Name:
Telephone: Introduction
1. How often do you use the services offered by the library? Answer 1
2. How many books or periodicals have you borrowed from the library?
3. The last time you used the library, what was the purpose of your visit?
4. Were your needs satisfied?
5. How satisfied are you with the quality of service provided by the library and the attitude of the library staff?
6. What do you dislike about the library? Answer 6
7. Are there any improvements which could be made to the library in order to provide better service?
8. Do you approve or disapprove of the recent proposals made by the Library Management Review Committee, such as the proposal to double fines for overdue books?
9. Are you aware of these proposals?
10. Why do you disapprove of these proposals? Answer 10
11. Are you against not having longer opening hours?
12. Level of education Answer 12
Thank you for your help!