Service Accountability

As part of Statistics Canada's efforts to efficiently manage its relationships with businesses, the Agency established the position of an Ombudsman for businesses.

The role of the Ombudsman for businesses is to investigate complaints from business survey respondents, including respondents under the Corporations Returns Act, who believe they are unduly burdened or have been treated unprofessionally by Statistics Canada. The Ombudsman's services are impartial and free of charge.

Business survey participants can contact the Ombudsman for businesses by calling at 1-855-634-2362 or 1-800-263-1136 or by emailing statcan.ombudsman-ombudsman.statcan@canada.ca.

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.

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