Archived – Program 4: Statistical Infrastructure

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Program description

Statistical infrastructure comprises activities and services that are administered to support a strong statistical system. Professional and Statistical Services include the development of sound statistical methodology, standardized concepts and classifications (including geographic concepts), the development and provision of statistical metadata, the development and maintenance of registers of enterprises and addresses for statistical purposes, and the provision of advice with respect to the Statistics Act and data-sharing agreements. Operational Statistical Services provide support to data collection activities for Statistics Canada's surveys, such as data capture, coding, editing, interviewer hiring and training, and the provision of advice to clients regarding statistical products. It also includes the production of Statistics Canada's catalogued publications, on-line databases and the dissemination of Statistics Canada's official release vehicle The Daily. The Continuity and Quality Maintenance Program includes the co-ordination of the aspects of the Agency's Integrated Strategic Planning Process that ensure the continuity and quality maintenance of programs.

Table 1Budgetary Financial Resources (dollars)
2014/2015 Main Estimates 2014/2015 Planned Spending 2015/2016 Planned Spending 2016/2017 Planned Spending
98,556,365 98,556,365 102,194,502 103,253,719
Table 2Human Resources (Full-time Equivalents)
2014/2015 2015/2016 2016/2017
897 923 937
Table 3Performance Measurement
Table summary
This table displays the results of Performance Measurement. The information is grouped by Sub-program
Expected Results (appearing as row headers), Performance Indicators, Targets and Date to be Achieved (appearing as column headers).
Program Expected Results Performance Indicators Targets Date to be Achieved
An infrastructure of statistical services and activities is administered to support an effective statistical system Percentage of programs using methodology services 60% March 31, 2015
Percentage of programs using statistical infrastructure services 100% March 31, 2015
Percentage of programs using operational statistical services 65% March 31, 2015

Sub-program 4.1: Professional and Statistical Services

Program description

The Professional and Statistical Services Program includes the development of sound statistical methodology, standardized concepts and classifications (including geographic concepts), statistical metadata, the preparation and maintenance of registers of households, farms, and other businesses and organizations for the purpose of conducting surveys and censuses.  This program is also responsible for acquiring statistical data from Canada Revenue Agency and other administrative sources in order to make these data available to other programs throughout the Agency.  Research activities aimed at providing practical solutions related to survey and questionnaire design, the analysis of survey data and other specific topics are undertaken, as well as the provision of expert advice on survey methodology to an international audience.  The program also includes the provision of Agency-specific legal services relating to the Statistics Act and to data sharing agreements.

Table 4Budgetary Financial Resources (dollars)
2014/2015 Planned Spending 2015/2016 Planned Spending 2016/2017 Planned Spending
24,755,769 24,437,241 24,456,728
Table 5Human Resources (Full-time Equivalents)
2014/2015 2015/2016 2016/2017
246 243 243
Table 6Performance Measurement
Table summary
This table displays the results of Performance Measurement. The information is grouped by Sub-program
Expected Results (appearing as row headers), Performance Indicators, Targets and Date to be Achieved (appearing as column headers).
Sub-program Expected Results Performance Indicators Targets Date to be Achieved
Programs within Statistics Canada implement state-of-the-art statistical theory, survey methods, standardized concepts, statistical classifications and registers in the production of statistical outputs Number of programs that undergo a review of their methodology and/or statistical infrastructure 4 March 31, 2015
Percentage of programs reviewed to which the methodology and/or statistical infrastructure provided approved solutions 100% March 31, 2015
Proportion of the proposed solutions that were adopted by the programs 80% March 31, 2015

Planning highlights

The Professional and Statistical Services Program provides methodological, and statistical classification services to programs throughout the Agency. In particular, services are provided to the Corporate Business Architecture (CBA) projects mentioned previously, including, but not limited to, the Integrated Business Statistics Program, the household survey frame project, the use of e-questionnaires and generalized systems. It also provides such services to implement the fourth year of the multi-year project to improve the Consumer Price Index program and the System of National Accounts renewal project and historical revision. Increasing the use of administrative data to improve data quality, reduce respondent burden and expand available data continues to be a high priority.

Planned activity: Develop a corporate approach to foster the increased use of administrative data

Statistics Canada will continue work begun in 2013/2014 to explore further progress in capitalizing on alternative information sources to replace, complement or supplement survey programs by

  • increasing the use of administrative data, such as income tax records, employment insurance records, health records and birth registrations, to replace survey data where appropriate;
  • working with federal departments and agencies to modify administrative information collections to increase their utility for statistical purposes;
  • working with provincial and territorial partners and ministries/departments to identify potential sources of administrative data;
  • continuing efforts to assess the potential of private sector big data sources for statistical purposes. These sources are typically large, timely, often unstructured transactional databanks from private sector services, including Internet sources;
  • providing suppliers of administrative data with a secure and user-friendly electronic transmission option through the Internet;
  • providing survey respondents with a secure and user-friendly electronic response option through the Internet; and
  • further reducing response burden for business survey respondents by implementing other commitments outlined in the Red Tape Reduction Action Plan.

This work will be carried out jointly with other federal departments and agencies and, unlike previous efforts, will explore the extent to which significant gains could be made: first, if administrative programs and data collections were modified to better support statistical uses; second, if greater engagement in the effort could be secured from provinces and territories; and third, if the existing legislative and policy frameworks were modified to strongly support the statistical use of administrative data sources.

The work will be supported by the Administrative Data Secretariat. The Secretariat has a mandate to develop and implement an integrated approach to improve and increase the use of administrative data within the Agency.

Specifically
2014/2015

  • Complete a review of policies, directives, guidelines and practices related to the acquisition, management and use of administrative data, and produce a report with recommended changes.
  • Work with federal departments to identify and acquire new/additional administrative data.
  • Work with partners on the Federal/Provincial/Territorial Consultative Council on Statistics to conduct a pilot project to develop new, nationally comparable data using provincial/territorial sources.
  • Work with other NSOs on the application of big data in official statistics.
  • Implement initiatives to optimize the processing and quality of administrative data.

Planned activity: Strengthen the corporate information management framework

Information management is integral to the strategic outcome of the national statistical office — to provide Canadians with access to a trusted source of information.

Under the Corporate Business Architecture initiative, Statistics Canada has established a common, corporate statistical information management policy framework. To support this framework, directives were put into place to ensure the consistent management of statistical information, particularly in relation to metadata, documentation and retention requirements. Over the next two years, implementation of Data Service Centres will provide a corporate registry of all statistical assets, as well as an access service to efficiently share and re-use these assets across the Agency.

The new Strategy for Statistical Metadata Management defines a framework for managing statistical metadata that includes planning, creation, organization and disposition. Implementation of the strategy is based on a five-year plan that will provide a governance framework and policies, as well as the systems, processes and structures to enable corporate metadata management. Over the next three years, work will focus on filling identified policy gaps, developing operational governance and an information architecture, as well as filling known metadata gaps.

Specifically
2014/2015

  • Produce a prototype of the Central Data Registry as part of the Data Service Centres project.
  • Continue preparatory work for the implementation of GCDOC by developing an information architecture including information classification.
  • Fill policy gaps and develop operational governance for statistical metadata management.

Planned activity: Update industrial and commodity classifications

The current industrial classification standard, adopted by Statistics Canada in November 2011 is the 2012 North American Industry Classification System (NAICS). This classification will be integrated into the economic statistics program by 2014. The next update to the NAICS standard will be released in 2017. This update will have a special focus on the treatment of outsourcing of manufactured goods and on the energy sector.

Statistics Canada is also implementing the 2012 North American Product Classification System (NAPCS). This work, to be completed in 2017/2018, will replace a number of specialized classifications to improve coherence of commodity-level data and the efficiency of businesses processes. The next update to the NAPCS standard will be released in 2017.

A joint project with the United States and Mexico has been launched to develop the 2017 iterations of the North American Industrial and Commodity Classifications. Public consultations are currently taking place. These periodic revisions are essential for statistical classifications to keep pace with evolving industrial structure and product offerings of the business sector.

Specifically
2014/2015

  • Complete implementation of North American Industry Classification System in the economic statistics program.
  • Continue work on the 2017 North American Industry Classification System revision.
  • Continue implementation of the 2012 North American Product Classification System.
  • Continue work on the 2017 North American Product Classification System revision.
  • Complete public consultations for the North American Industrial and Commodity Classifications.

Planned activity: Renewal of methodology systems

Statistics Canada's statistical programs rely on proven and robust methodologies that are implemented efficiently with the use of generalized systems. Such systems are used to design surveys, select samples, process data, produce survey estimates, analyze data over time and protect data confidentiality. Other systems will play a key role in Statistics Canada's ability to increase its use of administrative data.

Specifically
2014/2015

  • Implement the new generalized estimation functionalities in the Integrated Business Statistics Program.
  • Develop generalized estimation functionalities required for the social statistic programs.
  • Start the development of new confidentiality protection functionalities.
  • Start the development of new time series analysis functionalities.
  • Start research into new functionalities to expand Statistic Canada's capacity to link data from different sources.

Planned activity: International collaboration and technical assistance

Statistics Canada has developed a corporate international strategy to provide a framework for collaboration and technical assistance. The strategy serves as a guide when engaging with international organizations and other countries to support Canada's international responsibilities in statistics to conduct technical assistance and enhance its own statistical programs. Further work will be done to complete supporting directives and guidelines and to implement the strategy.

While Statistics Canada's primary purpose in international statistical activities is to support its mandate of overseeing the national statistical system, an obligation to help developing countries establish solid and credible statistical systems is also understood. Statistics Canada, encouraged by the Canadian International Development Agency (now part of Foreign Affairs, Trade and Development Canada), has established a new partnership to provide management training and assistance to over 100 African, Caribbean and Latin American senior statisticians over five years which is described under sub-program 5.4. The Agency will continue its collaboration with the Chinese National Bureau of Statistics over the next three years, and will be more active in providing technical assistance to countries in Latin America and the Caribbean.

Specifically
2014/2015

  • Maintain and strengthen multilateral activities that support the Agency's mandate.
  • Provide technical assistance to countries in Latin America and the Caribbean region.
  • Conduct operational missions between the National Bureau of Statistics of China and Statistics Canada.
  • Produce reports on best practices for corporate business processes and strategic planning.
  • Develop a quality report for users.

Sub-program 4.2: Operational Statistical Services

Program description

Operational Statistical Services comprise those activities and services relating to: the collection of data from respondents; the entry of data into computer systems; the coding of data into standard categories; and the processing of data obtained from other government organizations or administrative sources rather than directly from respondents. This sub-program includes those activities associated with the release of the Agency's information to the public.  Examples include the production of Statistics Canada's catalogued publications, on-line databases and the dissemination of Statistics Canada's official release vehicle The Daily. The hiring and training of interviewers to support ongoing, ad hoc and cost-recovered surveys are included in this program.  The Advisory Services function, including the Statistical Information Services, is also part of this program.

Table 7Budgetary Financial Resources (dollars)
2014/2015 Planned Spending 2015/2016 Planned Spending 2016/2017 Planned Spending
57,206,396 56,794,925 56,100,878
Table 8Human Resources (Full-time Equivalents)
2014/2015 2015/2016 2016/2017
520 516 507
Table 9Performance Measurement
Table summary
This table displays the results of Performance Measurement. The information is grouped by Sub-program Expected Results (appearing as row headers), Performance Indicators, Targets and Date to be Achieved (appearing as column headers).
Sub-program Expected Results Performance Indicators Targets Date to be Achieved
Subject-matter divisions use modern and state of the art statistical services to support program delivery Percentage of service level agreement components that are met 75% March 31, 2015
Percentage of clients who receive the information that they requested 80% March 31, 2015
Canadians use the Statistics Canada website to meet their information needs Percentage of website visitors that found the information they were looking for 75% March 31, 2015

Planning highlights

Several key activities supporting operational and statistical services started in 2012/2013, such as the establishment of the Integrated Collection and Operation System (ICOS) project. Current data-collection processes at Statistics Canada are carried out using a wide variety of tools and systems for creating questionnaires; hiring, training, supporting and managing staff engaged in collection activities; and collecting and storing data. These new modes are fundamental to Statistics Canada's collection strategy for the future — specifically, to encourage respondents to use the Internet-based survey response option and to collect a declining proportion of responses by telephone interview, personal interview or on paper. Within this context, maintaining and operating the existing data collection tools is costly, and leaves the Agency vulnerable to the loss of corporate knowledge through attrition. Until now, the census and ongoing surveys have built and used separate collection tools. ICOS will deliver a common set of processes and tools that satisfy all collection requirements, furthering efficiencies.

The second activity related to operational statistical services is the development and implementation of the New Dissemination Model. Over the last number of years, Statistics Canada has played a leading role in statistical data dissemination, both in Canada and abroad. Statistics Canada's Web presence has become the backbone of its successful dissemination activities, which provide a wide spectrum of information, products and services to a wide audience. The current dissemination model is a successful one, but there are a number of business challenges that need to be addressed. The New Dissemination Model aims to modernize Agency methods and framework for the coherent dissemination of data to the public, including on the website, with the focus on aggregated statistics. This modernization will be carried out with a 'user-centric' approach. Elements will include a single output database, driving dynamically generated data tables, and a radical simplification of Statistics Canada's product line to ensure consistent product availability, presentation and functionality across subject matter areas.

The Government of Canada produces vast amounts of data to support delivery in areas such as health, environment, agriculture and natural resources. The Open Data Portal was developed to create a central location for making government data freely available in machine-readable formats. Statistics Canada has now delivered the second-generation Open Data Portal on behalf of Treasury Board. In collaboration with Treasury Board, Statistics Canada will now maintain and improve data.gc.ca to meet user needs.

Planned activity: Continue to develop Integrated Collection and Operations Systems

For efficient operations, Statistics Canada needs to be able to start a survey in any mode (paper, e-questionnaire, telephone interview or personal interview) and to pursue collection of the survey using any other combination of modes (for example, starting with the least expensive mode, despite low response rates, and ending with other modes that typically yield higher response rates). The Agency needs to be able to securely and easily move cases between its multiple call centres and its personal interviewers working out of their own homes. Interviewers must first make calls when they are most likely to generate a response. At all times, the collection effort must be directed to achieve the best possible quality. Information about individual cases must be available in real time to detect issues related to interviewer or questionnaire performance. Intelligence about respondent behaviour vis-à-vis the questionnaire must also be gathered to enhance future collection strategies. All of this work must be accomplished with the fewest systems and processes possible, using streamlined collection business processes to achieve economies of scale.

The Integrated Collection and Operation Systems Initiative (ICOS) will focus on developing collection systems to achieve the targeted level of flexibility between modes and sites: at the same time, it will take full advantage of the Internet for e-questionnaires. Starting in 2014, Phase 1 of the ICOS Business Collection Portal (ICOS-BCP) will use a single e-questionnaire for both respondents and interviewers to collect data for the annual surveys of the Integrated Business Survey Program. Over the next two years, the migration plan of business surveys to the ICOS-BCP will be determined by the schedule of alignment of business surveys vis-à-vis their adoption of common data-processing tools and of a single e-questionnaire, which will be used both for self-response and interviewer-administered response: in the past, respondents and interviewers used different collection instruments.

Throughout 2014, a series of pilots are planned with respondents and interviewers to collect data using the ICOS Collection Management Portal (ICOS-CMP) to support the behaviour tests of the census program.

Results of these census behaviour tests will be analyzed to elaborate and implement enhancements to the ICOS-CMP, in 2015, to support collection for both the 2016 Census programs and the piloting of social surveys.

The ICOS-CMP is expected to support ongoing data collection, in 2017, using a single e-questionnaire for a social survey that requires both telephone and personal interviews.

Specifically
2014/2015

  • Increase the online response option for data collection for business and household surveys.
  • Implement Internet-based collection instruments for Statistical Survey Operations employees.
  • Implement the Census behavior tests using the new Collection Management Portal.

Planned activity: Develop electronic questionnaires in support of ICOS

Electronic questionnaire development has progressed well over the past few years, supporting and integrating with the ICOS. For fiscal year 2014/2015, the EQ solution will, for the first time, deliver one collection instrument to be used by both respondents and interviewers. This major new functionality will significantly improve the Agency's capacity to deliver a high-quality and coherent collection instrument. Development of the business requirements remains a priority to ensure that the tool will provide all the functionality needed for efficient data collections. Electronic questionnaires will be developed and tested according to approved schedules.

Specifically
2014/2015

  • Develop more than 60 electronic questionnaires for the Integrated Business Statistics Program.
  • Complete the development of all required electronic questionnaires in support of the 2014 Census of Population Behavioral Test.
  • Migrate 20 existing surveys to the EQ platform from the existing collection vehicle.

Planned activity: Modernize the dissemination strategy for Statistics Canada through the New Dissemination Model

Fiscal year 2014/2015 is the final year of a key three-year project to update and modernize Statistics Canada's dissemination strategy. This effort builds on important changes in the last few years, including the adoption of an open data model in the Agency. The New Dissemination Model will include the revised organization of Statistics Canada data holdings to enable better discovery and enhanced navigation through the Statistics Canada website, the Agency's primary dissemination vehicle. The new approach will incorporate a simplified line of data products with more coherent and consistent layout and functionality. Dissemination of aggregate statistics will be improved using a database-driven approach. The Agency will also introduce automated user harvesting of the data by deploying web data services and application programming interfaces as well as by seamlessly integrating Statistics Canada's own publishing process with the Government of Canada Open Data initiative. New charting and mapping tools will be introduced to enable better comprehension of data. The analytical framework of the Agency will also be reviewed.

Principal activities for the next fiscal year include testing of revised prototypes by means of a series of live beta tests on the Internet. This beta site will incorporate interactive feedback tools so that data users can provide their input immediately and directly. A large-scale consultation with major data users is also planned to confirm that the New Dissemination Model is meeting data users' demands. Full implementation of the new dissemination approach is scheduled for 2015.

Specifically
2014/2015

  • Finalize development of proposed systems and prototypes.
  • Conduct usability testing and live beta testing of the proposed systems prototypes.
  • Consult with data users to ensure new dissemination tools met their needs.
  • Implement a migration effort so as to launch the revised dissemination products in 2015/2016.

Planned activity: Maintain and enhance the Open Data Portal

As Canada's national statistical office, Statistics Canada was well-positioned to redevelop the Open Data Portal and become the government body to host the portal. This extension to Statistics Canada's portfolio tied into the Agency's goals and objectives of providing greater access to statistical data for the Canadian public. The portal went live in the spring of 2013.

This project leverages initiatives included in the New Dissemination Model, such as a central metadata registry, search and a content management system.

Specifically
2014/2015

  • Maintain and enhance the Open Data Portal based on user needs.
  • Support the various departments using the Open Data Portal, including with the metadata requirements for registering their datasets in the portal.
  • In collaboration with Treasury Board, enhance the Open Data Portal with new tools and functionality to better serve the needs of the user community.

Sub-program 4.3: Continuity and Quality Maintenance Program

Program description

The Continuity and Quality Maintenance Program includes the co-ordination of the aspects of the Agency's Integrated Strategic Planning Process that ensure the continuity and quality maintenance of programs.

Table 10Budgetary Financial Resources (dollars)
2014/2015 Planned Spending 2015/2016 Planned Spending 2016/2017 Planned Spending
16,594,200 20,962,336 22,696,113
Table 11Human Resources (Full-time Equivalents)
2014/2015 2015/2016 2016/2017
131 164 187
Table 12Performance Measurement
Table summary
This table displays the results of Performance Measurement. The information is grouped by Sub-program Expected Results (appearing as row headers), Performance Indicators, Targets and Date to be Achieved (appearing as column headers).
Sub-program Expected Results Performance Indicators Targets Date to be Achieved
The continuity and quality of Statistics Canada's ongoing programs is being maintained through the integrated strategic planning process Percentage of the investments in the Continuity and Quality Maintenance Investment Plan implemented as planned 80% March 31, 2015

Planning highlights

Statistics Canada seeks to ensure that Canadians have access to a trusted source of statistics on Canada that meet their highest priority information needs. Integrated strategic planning and governance coupled with risk-based decision making ensure that investments are directed towards Statistics Canada's highest priorities and demonstrates to Canadians the sound stewardship of resources. Given the need to ensure ongoing program continuity and quality, Statistics Canada's approach also takes into account forecast investments over a 10 year period in order to manage future requirements such as regular survey or systems redesigns. The regularly updated Continuity and Quality Maintenance Investment Plan (CQMIP) allows Statistics Canada to predict where investments will be required over time and provides the information to allow the organization to make decisions and trade-offs in the presence of funding pressures. Governance mechanisms and processes are in place in the Agency's annual Integrated Strategic Planning Process to ensure that Statistics Canada has positioned itself to make sound investment decisions based on full assessment of risks, priorities and capacity requirements. All projects related to planned investments must follow the comprehensive Departmental Project Management Framework to ensure prompt delivery of projects within cost and scope while adhering to quality standards.

The Agency is conducting a comprehensive review and automation of its internal services and continuing the development of the data service centre initiative for statistical information management. Statistics Canada is also continuing to respond to government-wide priorities for the rationalization of the back office software tools and the move toward centralized technology services (e.g., email, network services, telecommunications and data centres). As the Agency moves forward, ensuring an innovative and motivated workforce will be a key priority.

Planned activity: Continuously improve the multi-year investment plan to ensure the efficiency, continuity and quality of all statistical and support programs

In its continuing pursuit of efficiency, the Agency has instituted a permanent review of its business architecture (organizational structure, business processes and computer systems) to implement the following key strategies:

  • establishing single corporate service areas for statistical services, such as collection, coding and classification, data capture, survey frame maintenance and telephone and email inquiry services, to generate economies of scale;
  • consolidating computer applications to reduce effort required for their development and maintenance;
  • centralizing all informatics resources (systems analysts and architects, programmers, hardware acquisition and management) to increase coherence and interoperability of systems and achieve economies of scale;
  • reducing the software toolkit employed in systems development and analysis to reduce acquisition and training costs and facilitate staff mobility;
  • deploying more cost-effective electronic methods of data collection;
  • adopting a common corporate project management framework to improve cost and schedule estimation, reporting and delivery of planned results;
  • improving planning and budgeting processes and extending the planning horizon to 10 years;
  • reducing the number of managerial/supervisory levels where appropriate;
  • collaborating with other national statistical offices in developing and sharing common tools.

The Agency's core strategy for ensuring robustness is the development of a 10-year investment plan that identifies all investments required to ensure both the quality and continuity of all programs, along with their timing, duration and estimated cost by fiscal year. Making these investments is a high planning priority, second only to transformational investments in business architecture to enhance efficiency. A rigorous multi-year planning framework ensures the allocation of resources to these vital investments with optimal efficiency, taking into account fiscal pressures such as the operating budget freeze affecting the next two fiscal years.

Specifically
2014/2015

  • In 2014/2015, work will continue to improve planning across horizontal initiatives and to ensure that all of the investments needed to mitigate operational and strategic risks and to maintain quality across the Agency are included in the CQMIP, subject to funding availabilities.
  • The further integration of human resources, informatics technology resources and financial resources into these long-term plans will be a focus in the coming year.
  • Planned investments from the CQMIP include
    • continued investment in ongoing Corporate Business Architecture projects, such as Integrated Business Statistics Program, Administrative Processes Review and Automation, Social Survey Processing Environment;
    • Survey of Employment Payrolls and Hours systems redesign;
    • enhancements to generalized systems, i.e., Generalized Times Series System (G-Series), Generalized Disclosure Control (G-Confid), Generalized Record Linkage (G-Link);
    • enhancements to the Smart Daily;
    • expanding and implementing of the Classification of Functions of Government;
    • transfer of collection and transition to generic processing system for goods and construction surveys;
    • reinvestment in the Balance of Payments Program;
    • new functionality for the National Routing System;
    • investigating increased use of administrative data for the Agriculture Statistics Program;
    • redesign of the GSS program and implementation of multi-mode data collection for all survey cycles;
    • redesign of the Long-Term Health Care Services survey;
    • fostering innovation through the Innovation Channel and Innovation Forum.

Planned activity: Continue implementing the Administrative Processes Review and Automation Project

Statistics Canada has been exhaustively reviewing its internal services as part of a CBA project called Administrative Processes Review and Automation (APRA). The purpose of this project is to streamline and simplify processes in human resources, finance, procurement and administrative services, from the time a request is made to how the transaction is approved and archived.

Statistics Canada has booked into its financial plans significant savings from this comprehensive review and automation of its internal services. While the pursuit of this review will be complicated by uncertainties about the pace and focus of the government-wide review, realization of the planned savings is essential to the delivery of its business plan: thus, the project will continue in 2014/2015. The APRA project has passed many significant milestones this year, including centralizing administrative and financial support services and rolling out a new corporate services website and self-service hub.

Specifically
2014/2015

  • Complete the review and streamlining of all administrative and business processes, with a focus on providing even more efficient, strategic and integrated corporate services in the future.
  • Set up additional business support centres, as the new service delivery model with increased self-service continues to be implemented.

Planned activity: Network Transformation Initiative

Statistics Canada currently operates with one internal computer network that is physically segregated from the Internet. This approach was adopted by the Agency over time to secure the confidential information supplied to it by individuals and organizations. While the Agency itself has recognized that this arrangement is neither optimal nor necessary to secure its confidential data holdings, it is also clear that neither its applications nor the supporting physical hardware have been 'hardened' sufficiently to allow the internal network to be connected to the Internet without significant investments.

In 2011/2012, Statistics Canada was one of 44 departments that transferred many of its informatics technology functions to Shared Services Canada. Measures were put in place between the two departments to ensure that the confidentiality provisions of the Statistics Act were respected. Shared Services Canada now operates most of the hardware infrastructure supporting Statistics Canada. To advance the objectives of both organizations, Statistics Canada has established and provided initial funding towards a network transformation initiative that will complete the hardening process and consolidate Statistics Canada's working network into one external-facing network.

Specifically
2014/2015

  • Plan and execute the integration of Statistics Canada's existing email services, where sensitive statistical information is processed or stored, within this government-wide shared service.
  • Work with SSC on how best to plan and implement the integration of Agency programs into a cross-government infrastructure while ensuring the confidentiality provisions of the Statistics Act are met.

Planned activity: Engage with other departments and Treasury Board Secretariat to examine migration to common tools and processes

Statistics Canada's back office systems supporting human resource and financial administration are quite efficient by any standard. However, the Agency is not currently using any of the software tools that have been prescribed in these two domains. The Agency has no provisions in its financial planning for these tools, but will continue to contribute time and knowledge in 2014/2015 by taking part in the government-wide governance bodies and working groups for the financial management transformation initiative. The Agency strongly believes that the experience and knowledge brought to managing in an integrated and efficient fashion will be of value to shaping a robust government-wide transformation plan in this domain. Statistics Canada's now expects to migrate to common human resources and financial management platforms starting in 2017/2018. Preparations for these transitions will continue in 2015/2016 and 2016/2017.

Responding to the Treasury Board directive on record-keeping, Statistics Canada has established a four-year plan, to start, in April 2014 implementing GCDOCS as a corporate electronic document and records management system. GCDOCS will build on work already done to identify information resources of business value and develop a core information architecture consistent with the Program Alignment Architecture.

Specifically
2014/2015

  • Maintain consultation efforts with other departments and Treasury Board Secretariat to get more information about the functionality of Systems, Applications and Products (SAP) and PeopleSoft — and the interoperability of these tools — as well as GCDOCS and email, to evaluate the timing and roadmap for migration to these common tools.
  • Contribute in time and knowledge in 2014/2015 with active participation on the government-wide governance bodies and working groups for the financial management transformation initiative.
  • Complete implementing the Common Human Resources Business Processes to maximize the potential for efficiencies.
  • Continue implementing a new corporate service delivery model that maximizes automation and simplifies administrative processes to achieve efficiencies.
  • Continue preliminary work for GCDOCS implementation by developing an information architecture including information classification.
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