Canada Border Services Agency Bulletins
B01. CAED Contact Information
For more information about CAED, contact the CAED Helpdesk at Statistics Canada by telephone at 1-800-257-2434, or 613-951-6291 for calls outside North America. By email at firstname.lastname@example.org or visit the CAED Web site at www.statcan.gc.ca/eng/exp/overview.
B02. CBSA Contact Information
For more information about export reporting policies, contact the Border Information Service (BIS) throughout Canada at 1-800-461-9999.
For those with hearing or speech impairments, you can access BIS by calling TTY within Canada 1-866-335-3237.
If you are calling from outside Canada, you can access BIS by calling 204-983-3500 or 506-636-5064. Long distance charges will apply.
Changes To The CAED Application
C01. OTHER EXPORT DETAILS - CUSTOMS OFFICE (bug fix)
In some situations, it was possible to save the customs office field without selecting a value from the drop down list.
C02. SERVICE PROVIDER VALIDATION (bug fix)
When a service provider is used, the following service provider fields must contain at least 1 non whitespace character:
Service Provider Name
Service Provider Authorization ID
Service Provider Street Address
Service Provider City
Service Provider Country
Service Provider Telephone
C03. DATA LOADING MODULE - CAED FORM ID (bug fix)
When loading a form into CAED using the Data Loading Module, the assigned CAED form id may be incorrect if the loaded form is the first form in a new calendar year.
C04. FIREWALL PORT NUMBER (bug fix)
The port number field found inTransmission Options - >Advanced - >Firewall was resetto 0 when a firewall port number was entered using the "manual" option. Valid port numbers start at 1.
C05. CAED INSTALLATION
The amount of time required to install the CAED application has been reduced for some client configurations.
C06. CAED ENCRYPTION
The default encryption format used to secure export declarations for transmission has changed.
In case of unexpected errors, the CAED Helpline will provide instructions on configuring CAED to use the previous (CAED 2012)encryption format.
Clients *ARE NOT* to change the default encryption format used unless instructed to do so by the CAED Helpline.