Terms of use for Statistics Canada Twitter accounts

Statistics Canada is using Twitter as a communications tool and outreach channel to reach and engage with Canadians.

Statistics Canada does not endorse any of the views expressed in tweets posted by users, and in no way verifies or confirms the accuracy of those tweets. Tweets that violate Rules of engagement may result in the user being blocked from the account.

Accounts

Statistics Canada has two Twitter accounts, one for each official language:

English: @StatCan_eng
French: @StatCan_fra

Content

By following Statistics Canada on Twitter, what you get includes:

  • the latest releases from The Daily
  • interesting facts on various aspects of Canada
  • information on survey and census collection activities
  • information on new products and services
  • information about recruitment at Statistics Canada
  • announcements on new website features
  • and much more...

Availability

Statistics Canada recognizes that the Internet is a 24/7 medium, and your tweets, direct messages and @Replies are welcome at any time. However, posting and moderating will occur during regular office hours, Monday to Friday. Messages posted after business hours or on weekends and statutory holidays will be read as early as possible.

Twitter may occasionally be unavailable. Statistics Canada is not responsible for a lack of service caused by Twitter downtime.

Tweet frequency

The number of tweets posted each business day will vary and may depend, for example, on the number of articles and publications that are being released.

Retweets

Statistics Canada may retweet information posted on the official Twitter accounts of other Government of Canada institutions and other statistical organizations when that information is deemed relevant to Statistics Canada's mandate and followers. The decision to retweet a particular message does not imply endorsement of any kind.

Messages and @Replies

Statistics Canada welcomes feedback and ideas that are constructive and relevant from its followers. All messages and @Replies will be read and any emerging themes or helpful suggestions will be passed to the appropriate people in the organization.

However, we may not be able to respond to all individual messages. They will be handled on a case-by-case basis. For general enquiries about Statistics Canada products and services, contact us.

Following

Statistics Canada's decision to follow a particular Twitter account does not imply endorsement of any kind. Similarly, the appearance of a Twitter user as a follower of a Statistics Canada account does not imply endorsement. Statistics Canada will only follow the accounts of other Government of Canada institutions and other statistical organizations publishing information that is relevant to its mandate.

Links to other websites

Tweets posted on Statistics Canada's Twitter accounts may include, for your convenience, links to websites that are not under the responsibility of Statistics Canada or the Government of Canada. Since many of these websites are not subject to the Official Languages Act, they may not be available in both official languages. Statistics Canada is not responsible for the accuracy, currency or reliability of the content, and is not endorsing the sites and their content in any way.

Accessibility

Statistics Canada, as part of the Government of Canada, is committed to achieving a high standard of accessibility. Twitter is a third-party service provider and is therefore not bound by the Government of Canada policies for web accessibility.

If you have any problems accessing the information on our Twitter accounts, contact us to receive the information in an appropriate format. You can also follow this link for one example of an accessible alternative available to Twitter users: www.easychirp.com. Please note that there may be other options.

Copyright

Information posted by Statistics Canada on its Twitter accounts is subject to the Copyright Act of Canada. For more information, visit our Copyright notice page.

Official languages

Statistics Canada respects the Official Languages Act and is committed to ensuring that information products of equal quality are available in both English and French.

Tweets will be posted simultaneously in both official languages—in English on the @StatCan_eng account and in French on the @StatCan_fra account. Messages and @Replies that require a response will be answered in the official language of origin.

Tweets or retweets from Statistics Canada may include links to websites that are not subject to the Official Languages Act, which means they may not be available in English and French. Links leading to unilingual content will always include the mention '(English only)' or '(français seulement).' These links are provided solely for your convenience and Statistics Canada is not responsible for the information found through them.

Privacy

Statistics Canada is committed to respecting the privacy of individuals. Our accounts @StatCan_eng and @StatCan_fra are hosted by Twitter, a third-party service provider, and are outside the control of the Government of Canada. We encourage you to read the Twitter Privacy Policy.

Information shared with Statistics Canada on Twitter is subject to the provisions of the Access to Information Act and the Privacy Act. For more information, visit Statistics Canada's Privacy notice.

Statistics Canada employees on Twitter

Some Statistics Canada employees may tweet through their own personal accounts, under their own names or pseudonyms. Despite their professional affiliation with Statistics Canada and the Government of Canada, their tweets do not represent the official position of Statistics Canada or that of the Government of Canada, and should be considered the product of each individual as a private citizen.

Media enquiries

Media representatives are asked to refrain from submitting questions or requests through Statistics Canada's Twitter accounts. Please send them to our Media Hotline.

General enquiries

Statistics Canada is committed to serving its clients in a prompt, reliable, courteous and fair manner. For general enquiries on our products and services, contact us.

If you are looking for more information about the organization and its data holdings, please visit Statistics Canada.

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