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Computers, fax machines and wages in Canada: What really matters?

by René Morissette and Marie Drolet
Business and Labour Market Analysis Division
Analytical Studies Branch research paper series, No. 126

There is currently much debate about the possibility that technological change has caused the growth of earnings inequality observed in most OECD countries over the last fifteen years. Specifically, many analysts argue that the introduction of computers in the workplace has increased the demand for skilled workers and widened the wage gap between low paid and highly paid workers. A high profile paper by an American researcher indicated that there was a 10% to 15% wage premium associated with the use of computer (after controlling for other observable worker characteristics).

The work reported here used data from the 1994 General Social Survey to show that:

  1. about half of all employees use computers at work,
  2. employees who use computers receive higher wages than other employees (after controlling for measurable human capital characteristics) but
  3. employees who use fax machines also receive higher wages than their colleagues.

This latter finding casts doubt on the validity of the causal relationship between computer use and higher wages. Since fax machines are unlikely to have altered the wage structure, the positive correlation between fax machines and wages could simply be due to the fact that fax users happen to have more unmeasured talents than other workers. Similarly, the positive correlation between wages and computer use could also reflect the sorting of workers with more innate abilities into jobs that turn out to have computers. The causal relationship is not clear, and hence the impact of the introduction of technologies (i.e. computers) on earnings inequality is not necessarily supported by this research. Longitudinal data and other analytical techniques are required to more reliably address this question.

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