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The evolving workplace: Findings from the pilot workplace and employee survey

joint work of Business and Labour Market Analysis Division, Labour Division, and Human Resources Development Canada,
Catalogue No. 71-583-XPE, May 1998

Economies are constantly evolving. There is a general sense that the pace of change has accelerated in recent years, and that we are moving in new directions. This evolution is captured in phrases such as the knowledge-based economy or the information economy. Central to these notions is the role of technology, particularly information technology, and the need for higher level skills. Increasingly, human resources are seen to be the life-blood of a growing economy, along with technological advancement. Also central to this economic evolution are globalization and the influence of increasing international competition. All of these changes are thought to have a significant impact on firms and workers. In this evolving environment, firms are thought to have undergone dramatic change in the areas of technology adoption, organizational change, training patterns, business strategies, levels of competition, and the manner in which they engage labour. Workers, on the other hand, experience this evolution through changes in job creation rates, job stability, wages and wage inequality, training, the use of advanced technologies, and the type of employment contracts available. The well-developed set of household surveys describe the major changes in the labour market. However, much less is known about changes occurring in firms, and about the link between these changes and the impacts on the workers. The Workplace and Employee Survey was designed to partially fill that gap. Preliminary results (because the pilot is a small sample not representative of all firms and workers) are described in this overview report. Some of the findings include:

  • Re-engineering and downsizing have been the most pervasive form of organizational change in recent years.
  • However, establishments that invested in new computer-based technologies were no more likely to indicate that they downsized than other employers.
  • Firms that conducted product or process innovations tended to employ better educated workers, pay them higher salaries, provide more training, and retain them longer than less innovative establishments.
  • Only 6% of establishments indicated that use of part-time, temporary and contract workers was an integral component of their overall business strategy, and interestingly, these establishment employed one in six workers.
  • The adoption of computer based technologies and the use of computers varied significantly by industry. What are typically thought of as knowledge-based industries (business services, communications and parts of manufacturing) tended to have the highest adoption and use rates, construction, the primary and retail sectors the lowest.

View the article in the Daily about this publication.


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