Canada Year Book


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    The technology boom, a period of dramatic growth and investment in the worldwide telecom and technology industry, peaked in 2000. Most sectors of the software, computer hardware and telecommunications industries saw immediate drops in profits and numbers of employees in 2001. By 2008, the Canadian computer services industry was showing steady recovery and growth.

    In 2008, operating revenue in the three sectors comprising Canada's computer services industry reached $39.6 billion, exceeding pre-2001 levels. The operating profit margin for the industry was 8.1%, climbing from a low of -0.2% in 2001.

    The largest sector of this industry, computer systems design, reached operating revenue of $29.0 billion in 2008 and a profit margin of 7.7%, up from 2.6% in 2001. The software publishing sector recorded operating revenue of $7.1 billion and a profit margin of 6.3% in 2008, rising from -9.0% in 2001. Operating revenue in the data-processing sector increased to $3.6 billion. In 2009, profit margins in this sector rose to 15.5% from 9.1% in 2007, and compared with -0.3% in 2001.

    Employment in the software industry declined 0.9% in 2009 to 186,500 employees, down from 188,100 in 2008, the highest staffing level in 17 years.

    Internet use on the rise worldwide

    Internet use continues to expand worldwide. Rates of individual use increased in both Europe and Canada from 2005 to 2007.

    Iceland continued to lead the world in 2007 with approximately 9 of every 10 residents using the Internet for personal reasons at some point during the year. Canada's Internet use rate of 77% among people aged 16 to 74 was similar to that of the United Kingdom and Germany, where approximately three of every four residents used the Internet during 2007.

    Countries with high Internet penetration experienced less growth from 2005 to 2007 than did countries with lower participation rates. For instance, the proportion of Internet users in Greece and Ireland climbed significantly over this two-year period.

    Within the Canadian population (aged 16 and older) in 2009, British Columbia and Alberta reported the highest rate of individual Internet use, at 85%, followed by Manitoba at 81%. The level of Internet use in these provinces was driven by relatively high rates in cities such as Victoria and Calgary.

    Chart 19.1 Internet use by individuals in the last 12 months from any location, by province
    View data source for chart 19.1

    Radio and television profits

    The Canadian radio and television industries experienced increased profits in 2008. Operating revenues of the television broadcasting sector totalled $6.5 billion in 2008, up 5% from 2007.

    Cable and satellite television companies posted revenues of $10.3 billion in 2008, an increase of 14% since 2007 and the third consecutive year of revenue growth in excess of 10%.

    In 2008, private radio broadcasters earned profit margins of 21%, the second-strongest performance in the past 30 years.

    Chart 19.2 Internet use by individuals in the last 12 months from any location, by country, 2007
    View data source for chart 19.2

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