Preference for professional care among recipients with partially met needs

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Even though the vast majority of care recipients received the help they needed, some of them might have been unsatisfied in various ways. For example, some may have wanted to receive care from professionals rather than family members or vice versa.

Among recipients who received care from both family and friends caregivers and professionals, a minority (13%) wanted to get more care from professionals (84% were satisfied with their current arrangement and 3% wanted more care from their family and friends caregivers).

However, the proportion of recipients who wanted to receive more care from professionals increased to 47% among those who felt that their needs were partially met (Chart A.1). Another 45% were satisfied with the dual approach and 8% would have wanted more care from their family and friends caregivers.(Similar results were obtained among those who received care only from family and friends).

Chart A.1 for the Insights on Canadian Society article number 14032

Description for Chart A.1

These results are also consistent with the responses of persons with partially met needs when they were asked, without providing possible responses, why they had not obtained all the help needed. Of these respondents, 26% stated that professional help was not available, 15% stated that they did not have the necessary financial resources and 9% gave reasons related to the health system (waiting lists, eligibility).

Lastly, 15% of care recipients who had received care from professionals only would have preferred to receive help from family members. However, this proportion did not vary based on whether or not their needs were partially met.

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