Acknowledgements

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The Survey of Electronic Commerce and Technology is a collaborative project funded by the federal Policy Research Initiative with additional financial support from Industry Canada.

Within the former Science, Innovation and Electronic Information Division, the authors would like to thank Guy Sabourin for producing the estimates necessary to complete the analysis, Louise Earl for providing the background on previous analytic work, Claire Racine for her review of the French translations, Heather Berrea for managing this working paper through the publication process and Fred Gault for his comments and suggestions.

Finally, the authors would also like to thank the 12,899 firms and organizations that completed the questionnaire. Without their good will, this paper and related work would not be possible.