Workshop - Developing Satisfaction Surveys (2 Days) 10H0068
Satisfaction surveys are indispensable tools for determining client expectation, assessing performance, identifying priorities for improvement, and understanding employee satisfaction levels.
This survey development workshop focuses on the fundamental aspects of design and implementation. The workshop explores practical strategies on how to reach and engage your target respondent, and how to obtain the information you require in order to make appropriate policy decisions and plan for the future. Topics covered in the workshop are reinforced through hands-on exercises and discussion.
Early registration (3 weeks prior):
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