Archived – Internal Services

Archived information

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Internal services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are Management and Oversight Services, Communications Services, Legal Services, Human Resources Management Services, Financial Management Services, Information Management Services, Information Technology Services, Real Property Services, Materiel Services, Acquisition Services, and Travel and Other Administrative Services. Internal Services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Table 1 Budgetary Financial Resources (dollars)
Main Estimates
Planned Spending
Planned Spending
Planned Spending
51,666,281 51,666,281 52,888,890 53,569,852
Table 2 Human Resources (Full-time Equivalents [FTEs])
2015/2016 2016/2017 2017/2018
488 485 485

The decrease in FTEs is the result of planned program efficiencies that will transfer FTEs to the Statistical Infrastructure Program.

Planning Highlights

To ensure the probity of public expenditures, Statistics Canada continues to apply the departmental project management toolkit to all projects with total costs of $150,000 or more. In addition, the Agency ensures all direct program spending is evaluated every five years.

Human resources goals and objectives are aligned with the priorities of Statistics Canada and the Government of Canada through the continued implementation of the three-year Integrated Business and Human Resources Plan (2014/2015 to 2016/2017). The Agency has identified three priority areas for human resources: recruitment and staffing (including hiring for the 2016 Census), fostering excellence in employee performance and ongoing business transformation.

With respect to financial management, the Agency will continue to improve its Integrated Strategic Planning Process, provide the expert support required to effectively deliver programs, and participate in the financial management transformation working groups as plans are developed by central agencies.

Responding to the Treasury Board directive on recordkeeping, Statistics Canada is progressing on its five-year project to implement GCDOCS as a corporate electronic document and records management system.

Statistics Canada has developed an implementation plan for Workplace 2.0—the new Government of Canada space standard—and is moving ahead with this initiative.

The Agency is partnering with Shared Services Canada to modernize the delivery of information technology and telecommunications infrastructure. In 2015/2016, this will include the migration to end-state data centres for the New Dissemination Model and the census projects, planning for Statistics Canada's internal network consolidation, and migration to the new Government of Canada common email service and call-centre solution. The Agency will also continue the migration from Centrex phones (land lines) to cell phones.

Engagement with the public will continue using Web 2.0 tools, including social media platforms, chat sessions with Statistics Canada experts, blog discussions, online tutorials and videos promoting highlights of major releases.

In 2015/2016, Statistics Canada's official bulletin, The Daily, will be redesigned based on users' feedback.