This document is a summary report on consultations held with visitors to the Statistics Canada website (www.statcan.gc.ca) as part of the agency's ongoing commitment to continuous improvement of the site's Search tool.
Since 2006, many client consultation usability tests have been conducted focusing on different search features including: Search and navigation (2006), Faceted search (2007), card sorting to determine types of information (2008), Search by category (2008) and Search – Try also and Suggested links (2009, phase one).
In December 2009, the second research phase of the Search – Try also and Suggested links usability testing was conducted to verify the usability of the changes that were implemented as a result of the phase one consultation. The web pages that were tested were as follows:
- the Home page of the Statistics Canada website
- the Search results page
- the Advanced search page
The majority of the changes that were implemented based on the results of phase one of this research were welcomed by the phase two participants.
Participants' feedback from phase two was analysed and many of the recommendations are being implemented.