Contact Information

For information on the Canadian Automated Export Declaration (CAED) software, please contact CAED Help Desk, Statistics Canada from 8:00AM to 4:00PM (Eastern Standard Time).

  • Telephone: 1-800-257-2434 or 613-951-6291
  • Fax: 1-888-269-5305 or 613-951-6823
  • E-mail:

For export reporting information

Contact the CBSA Border Information Service (BIS)

  • Telephone: 1-800-461-9999 (toll-free calls within Canada)
  • Telephone: 204-983-3500 or 506-636-5064 (charges apply for calls outside Canada)
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