Table 21
Duty counsel services by type of matter

Prince Edward Island Legal Aid does not use the term "duty counsel" to describe service delivery methods apart from Brydges After-hours Telephone Duty Counsel which was introduced April 1, 2010. In 2011/2012 there were 618 business and after-hours calls processed by Brydges telephone duty counsel: 166 business hours, and 452 after-hours calls.

The total number of duty counsel services for criminal matters does not include 188 services that were provided by after-hours telephone duty counsel as the age (to determine adult or youth) of the persons being assisted was not obtained in these services, and 309 Provincial cases.

Figures for 2011/2012 include Legal Aid Ontario's Duty Counsel Dispositive Services, Duty Counsel Final Resolution Services, Extended Duty Counsel, and Lawline.

In Alberta, in 2011/2012, the expansion of the Family Law Office (FLO) into Wetaskiwin contributed to an increase in the number of units of duty counsel service provided under “Civil matters”.

In British Columbia, withdrawal by some lawyers of duty counsel services to in-custody adults during periods in January, February, and March, 2012 contributed to the drop, in 2011/2012, in the number of units of service provided under “Criminal matters”. Units of service provided by telephone duty counsel services to in custody adults through a telephone hotline, introduced by the British Columbia Legal Services Society as a stop-gap, are not represented in these figures.

Northwest Territories and Nunavut employ a practice known as "presumed eligibility", whereby all persons first appearing at court are not required to apply for legal services but instead are presumed eligible and provided with legal aid services.