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Access Our Statistical Data
Access Our Statistical Data Service Standard Target (%) Results (April 2024 to March 2025) Publish 242 working days per year at 8:30AM. 95% 100% -
Access to Information and Privacy
Access to Information and Privacy Service Standard Target (%) Results (April 2024 to March 2025) Reply to clients within 30 calendar days or in accordance with legislated timelines under the ATIA. 80% 72% -
Client Services – Custom Products
Client Services – Custom Products Service Standard Target (%) Results (April 2024 to March 2025) Acknowledge receipt for request of product and/or service within 2 business days. 95% 99% Deliver products or services on a contractual basis within the mutually agreed-upon time. 95% 98% -
Consumer Price Index (CPI)
Consumer Price Index (CPI) Service Standard Target (%) Results (April 2024 to March 2025) The Consumer Price Index is released every month, about three weeks after the price observation period. 95% 100% Send acknowledgment receipt to all clients (except media) within 24 hours. 95% 100% -
Contact Us – General Information to data users and technical support to survey respondents
Contact Us – General Information to data users and technical support to survey respondents Service Standard Target (%) Results (April 2024 to March 2025) Acknowledge receipt or answer an e-mail within 2 business days. 85% 100% Communicate via email in the official language of the client's choice. 100% 100% Provide telephone service during regular business hours, from 8:30 am to 4:30 pm in all Canadian time zones. 85% 89% -
Information about Surveys and for Survey Participants
Information about Surveys and for Survey Participants Service Standard Target (%) Results (April 2024 to March 2025) Post survey information within 24 HRS of start of collection. 95% 100% -
Labour Force Survey
Labour Force Survey Service Standard Target (%) Results (April 2024 to March 2025) Data is released every month, 10 days after the collection period. A Daily article, a publication, a public use microdata file and 65 CODR tables are available on release day. 95% 100% Acknowledge receipts or answer an e-mail within 2 business days. 95% 99% Fill basic information requests and orders for readily available products within 2 business days of receipt. 95% 100% -
My StatCan
My StatCan Service Standard Target (%) Results (April 2024 to March 2025) Reply to clients within 2 business days. 90% 100% -
Release of Statistical Data on Balance of Payment
Release of Statistical Data on Balance of Payment Service Standard Target (%) Results (April 2024 to March 2025) The data for the Balance of Payments are published within 60 days after the quarter. 95% 100% -
Release of Statistical Data on Census of Population
Release of Statistical Data on Census of Population Service Standard Target (%) Results (April 2024 to March 2025) Data is published 18 months after Census Day. 100% N/A -
Release of Statistical Data on Employment, Payroll and Hours
Release of Statistical Data on Employment, Payroll and Hours Service Standard Target (%) Results (April 2024 to March 2025) Data is released every month, 60 days after the collection period. 95% 100% Acknowledge receipt or answer an e-mail within 2 business days. 95% 100% Fill basic information requests and orders for readily available products within 2 business days of receipt. 95% 100% -
Release of Statistical Data on Enterprise Finances
Release of Statistical Data on Enterprise Finances Service Standard Target (%) Results (April 2024 to March 2025) The data for the Quarterly Financial Survey are published 60 days after the reference period. 90% 100% The data for the Annual Financial and Taxation Survey are published 18 months after the reference period. 90% 100% -
Release of Statistical Data on Industrial Product Price Index (IPPI)
Release of Statistical Data on Industrial Product Price Index (IPPI) Service Standard Target (%) Results (April 2024 to March 2025) Respond to client enquiries within 2 business days. 90% 100% Data released within 1 month of reference period. 100% 100% Mean Annual Revision less than 0.5 percentage points. 100% 100% -
Release of Statistical Data on International Trade
Release of Statistical Data on International Trade Service Standard Target (%) Results (April 2024 to March 2025) Monthly Merchandise Trade data are published within 35-40 days after the reference month. 95% 100% -
Release of Statistical Data in Manufacturing Sector
Release of Statistical Data in Manufacturing Sector Service Standard Target (%) Results (April 2024 to March 2025) The data are published within 45 days after the reference month. 100% 88% Survey coefficients and response rates are respected, as are revisions to previous months' data. 100% 100% -
Release of Statistical Data on the Monthly Gross Domestic Product (GDP) by Industry
Release of Statistical Data on the Monthly Gross Domestic Product (GDP) by Industry Service Standard Target (%) Results (April 2024 to March 2025) The data for the Monthly GDP are published 60 days after the reference month. 100% 100% -
Release of Statistical Data on the Quarterly Gross Domestic Product (GDP)
Release of Statistical Data on the Quarterly Gross Domestic Product (GDP) Service Standard Target (%) Results (April 2024 to March 2025) The data for the Quarterly GDP are published within 60 days after the quarter. 100% 100% -
Release of Statistical Data on Retail Trade
Release of Statistical Data on Retail Trade Service Standard Target (%) Results (April 2024 to March 2025) The data are published within 2 months after the reference month. 95% 100% Survey coefficients and response rates are respected, as are revisions to previous months' data. 95% 100% -
Release of Statistical Data on Wholesale Trade
Release of Statistical Data on Wholesale Trade Service Standard Target (%) Results (April 2024 to March 2025) The data are published within 47 days after the reference month. 100% 100% Survey coefficients and response rates are respected, as are revisions to previous months' data. 100% 100% -
Read our Analysis
Read our Analysis Service Standard Target (%) Results (April 2024 to March 2025) Publish 242 working days per year at 8:30am. 95% 100% -
Research Data Centres (RDC)
Research Data Centres (RDC) Service Standard Target (%) Results (April 2024 to March 2025) Have project proposals reviewed and approved in 8 weeks from receipt of a complete file. 80% 91% -
Statistical Capacity Building – Workshops, Training and Conferences
Statistical Capacity Building – Workshops, Training and Conferences Service Standard Target (%) Results (April 2024 to March 2025) National webinars will be offered in both official languages within 3 months. 95% 100% -
View our Reference Resources
View our Reference Resources Service Standard Target (%) Results (April 2024 to March 2025) Publish 242 working days per year at 8:30am. 95% 100%