Access Our Statistical Data
Access Our Statistical Data Service Standard Target (%) Results (April 2025 to March 2026) Publish 242 business days per year at 8:30 AM Eastern. 95% 99.59% Access to Information and Privacy
Access to Information and Privacy Service Standard Target (%) Results (April 2025 to March 2026) Reply to clients within 30 calendar days or in accordance with legislated timelines under the ATIA. 80% 31.67% Client Services – Custom Products
Client Services – Custom Products Service Standard Target (%) Results (April 2025 to March 2026) Acknowledge receipt for request of product and/or service within 2 business days. 95% 98.89% Deliver products or services on a contractual basis within the mutually agreed-upon time. 95% 99.32% Consumer Price Index (CPI)
Consumer Price Index (CPI) Service Standard Target (%) Results (April 2025 to March 2026) The Consumer Price Index is released monthly, within 31 days of the price observation period. 95% 100% Send acknowledgment receipt to all clients (except media) within 24 hours. 95% 100% Contact Us – General Information to data users and technical support to survey respondents
Contact Us – General Information to data users and technical support to survey respondents Service Standard Target (%) Results (April 2025 to March 2026) Acknowledge receipt or answer an e-mail within 2 business days. 85% 100% Communicate via email in the official language of the client’s choice. 100% 100% Provide telephone service during regular business hours, from 8:30 a.m. to 4:30 p.m. in all Canadian time zones. 85% 85.53% Information about Surveys and for Survey Participants
Information about Surveys and for Survey Participants Service Standard Target (%) Results (April 2025 to March 2026) Post survey information within 24 HRS of start of collection. 95% 98.83% Labour Force Survey
Labour Force Survey Service Standard Target (%) Results (April 2025 to March 2026) Data is released on a monthly basis, ten days after the end of the collection period. On the day of release, several products become available, including a Daily article, a publication, a public use microdata file, and 65 tables in the Common Output Data Repository (CODR). 95% 100% Emails should be acknowledged or answered within two business days. 95% 100% Basic information requests and orders for readily available products should be fulfilled within two business days of receipt. 95% 100% My StatCan
My StatCan Service Standard Target (%) Results (April 2025 to March 2026) Reply to clients within 2 business days. 90% 100% Release of Statistical Data on Balance of Payment
Release of Statistical Data on Balance of Payment Service Standard Target (%) Results (April 2025 to March 2026) The data for the Balance of Payments are published within 60 days after the quarter. 95% 100% Release of Statistical Data on Census of Population
Release of Statistical Data on Census of Population Service Standard Target (%) Results (April 2025 to March 2026) Data is published 18 months after Census Day. 100% N/A Release of Statistical Data on Employment, Payroll and Hours
Release of Statistical Data on Employment, Payroll and Hours Service Standard Target (%) Results (April 2025 to March 2026) Data is released every month, 60 days after the collection period. 95% 100% Acknowledge receipt or answer an e-mail within 2 business days. 95% 100% Fill basic information requests and orders for readily available products within 2 business days of receipt. 95% 100% Release of Statistical Data on Enterprise Finances
Release of Statistical Data on Enterprise Finances Service Standard Target (%) Results (April 2025 to March 2026) The data for the Quarterly Financial Survey are published 60 days after the reference period. 90% 100% The data for the Annual Financial and Taxation Survey are published 18 months after the reference period. 90% 100% Release of Statistical Data on Industrial Product Price Index (IPPI)
Release of Statistical Data on Industrial Product Price Index (IPPI) Service Standard Target (%) Results (April 2025 to March 2026) Respond to client enquiries within 2 business days. 90% 100% Data released within 1 month of reference period. 100% 100% Mean Annual Revision less than 0.5 percentage points. 100% 100% Release of Statistical Data on International Trade
Release of Statistical Data on International Trade Service Standard Target (%) Results (April 2025 to March 2026) Monthly Merchandise Trade data are published within 35-40 days after the reference month. 95% 75% Release of Statistical Data in Manufacturing Sector
Release of Statistical Data in Manufacturing Sector Service Standard Target (%) Results (April 2025 to March 2026) The data are published within 45 days after the reference month. 100% 100% Survey coefficients and response rates are respected, as are revisions to previous months' data. 100% 100% Release of Statistical Data on the Monthly Gross Domestic Product (GDP) by Industry
Release of Statistical Data on the Monthly Gross Domestic Product (GDP) by Industry Service Standard Target (%) Results (April 2025 to March 2026) The data for the Monthly GDP are published 60 days after the reference month. 100% 100% Release of Statistical Data on the Quarterly Gross Domestic Product (GDP)
Release of Statistical Data on the Quarterly Gross Domestic Product (GDP) Service Standard Target (%) Results (April 2025 to March 2026) The data for the Quarterly GDP are published within 60 days after the quarter. 100% 100% Release of Statistical Data on Retail Trade
Release of Statistical Data on Retail Trade Service Standard Target (%) Results (April 2025 to March 2026) The data are published within 2 months after the reference month. 95% 100% Survey coefficients and response rates are respected, as are revisions to previous months' data. 95% 100% Release of Statistical Data on Wholesale Trade
Release of Statistical Data on Wholesale Trade Service Standard Target (%) Results (April 2025 to March 2026) The data are published within 47 days after the reference month. 100% 100% Survey coefficients and response rates are respected, as are revisions to previous months' data. 100% 100% Read our Analysis
Read our Analysis Service Standard Target (%) Results (April 2025 to March 2026) Publish 242 business days per year at 8:30 AM Eastern. 95% 99.59% Research Data Centres (RDC)
Research Data Centres (RDC) Service Standard Target (%) Results (April 2025 to March 2026) Have project proposals reviewed and approved in 8 weeks from receipt of a complete file. 80% 86.67% Statistical Capacity Building – Workshops, Training and Conferences
Statistical Capacity Building – Workshops, Training and Conferences Service Standard Target (%) Results (April 2025 to March 2026) National webinars will be offered in both official languages within 3 months. 95% 100% View our Reference Resources
View our Reference Resources Service Standard Target (%) Results (April 2025 to March 2026) Publish 242 business days per year at 8:30 AM Eastern. 95% 99.59%