Finance Service Request Management - Privacy impact assessment

Introduction

The Finance Service Request Management (FIN-SRM) application will serve as a mechanism for Statistics Canada employees to submit requests related to financial operations, planning and systems. The FIN-SRM is part of the Agency’s Helpdesk Expert Automation Tool (HEAT) Service Request Management application which is also used by various other Statistics Canada divisions including the Informatics Technology Services Division to manage IT-related requests and by the Human Resources Branch to manage compensation and staffing requests. The security model developed for the FIN-SRM will safeguard and protect employees’ personal information and limit the number of people who have access to this information.

Objective

A privacy impact assessment for the Finance Service Request Management application was conducted to determine if there were any privacy, confidentiality and security issues, and if so, to make recommendations for their resolution or mitigation.

Description

Statistics Canada’s Finance, Planning and Evaluation Branch has identified a need to change the process by which employees submit requests to the various sections in the Financial Management Operations and Systems Division (FMOSD) and the Operational Planning and Programming Division (OPPD). In order to streamline the work flow and improve service to clients, modifications are being made to the Agency’s Helpdesk Expert Automation Tool Service Request Management application. This will allow employees to use a common application to submit inquiries electronically to the various FMOSD and OPPD sections as well as allowing them to view the status of their requests.

Conclusion

This privacy impact assessment did not identify any privacy risks that cannot be managed using either current safeguards or others that have been specifically developed for the implementation of the FIN-SRM.

Jobs at StatCan's Research Data Centres

What are the Research Data Centres?

Research Data Centres (RDCs) are located in over 20 universities across Canada. They provide on-site, secure access to detailed Statistics Canada microdata for researchers. The RDC program is a joint initiative of Statistics Canada, the Social Sciences and Humanities Research Council (SSHRC), the Canadian Institutes of Health Research (CIHR), the Canada Foundation for Innovation (CFI), and participating universities.

The Research Data Centres are staffed by on-site facilitators who assist researchers by answering questions about what StatCan information is available, how to access it and suggesting potentially relevant holdings.

The role of the Research Data Centres

  • Help strengthen Canada’s social research capacity
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  • Maximize the public good gained from StatCan’s data holdings

Career opportunities at the Research Data Centres

Positions offered across Canada, include

  • Entry-level term StatCan positions
  • Mid-level term and permanent StatCan positions
  • Mid-level permanent StatCan positions at Head Office in Ottawa.

What qualifications are we looking for?

  • A Masters degree or Doctorate
  • Good quantitative analysis skills
  • Some knowledge of Statistics Canada or other major sources of data
  • Strong interpersonal skills required to liaise with researchers using the Research Data Centres

What is in it for you?

  • As an RDC research facilitator, you are an employee of Statistics Canada and have access to training, benefits and opportunities for promotion at head office
  • You will be part of a dynamic and growing division at Statistics Canada where you can build networks and collaborate on projects
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Quarterly Survey of Telecommunications

2nd Quarter 2010

Business Special Surveys and Technology Statistics Division

This report covers the period from: month 2010 to month 2010

Confidential when completed

Respondent company

  • Legal Name
  • Operating Name
  • Contact Person
  • Job Title
  • Street
  • City
  • Province
  • Postal Code
  • Telephone
  • Fax
  • E-mail
  • Website

Correct as required

  • Legal Name
  • Operating or Trade Name (if different from legal name)
  • Contact person responsible for this survey (please print clearly)
  • Job Title
  • Street
  • City
  • Province
  • Postal Code
  • Telephone
  • Fax
  • E-mail
  • Website

Information for Respondents

Survey Purpose

This survey collects financial and operating data for the statistical measurement and analysis of the telecommunications industry. These data will be aggregated to produce national estimates of activity by industry. Those estimates are used by government, the private sector, international telecommunications organizations, academics, analysts, and the general public to better understand this sector's role in the social and economic fabric of Canada.

Authority

This quarterly survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada 1985, Chapter S19. Completion of this questionnaire is a legal requirement under this Act.

Confidentiality

The Statistics Act protects the confidentiality of information collected by Statistics Canada. Your answers are confidential. Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada. Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Data Sharing Agreements

To reduce response burden and to ensure more uniform statistics, Statistics Canada has entered into a data sharing agreement under section 12 of the Statistics Act to share information from all respondents with the Canadian Radio-television and Telecommunications Commission (CRTC).

Subsection 12(2) of the Statistics Act provides that where a respondent gives notice in writing to the Chief Statistician that the respondent objects to the sharing of the information by Statistics Canada, the information not be shared with the department or corporation unless the department or corporation is authorized by law to require the respondent to provide the information.

The CRTC is authorized by law to require the respondent to provide the information under section 37 of the Telecommunications Act. Information provided to the CRTC will be treated in accordance with the requirements of section 39 of the Telecommunications Act.

Planned Record Linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources..

Return Procedures

Please return the completed questionnaire(s) within 30 days of receipt by facsimile to (613) 951-9920. If you anticipate difficulty in making this deadline, please inform Statistics Canada of your expected filing date.

Reporting Instructions

Please complete all questions that pertain to your operations.

To reduce the chances of call-backs to verify data, please record "N/A" for those items that are not relevant to your company.

Detailed instructions and definitions of terms used in the questionnaire are found in the Reporting Guide.

Assistance

If you require assistance, please contact:
Jo Anne Lambert
Telephone: (613) 951-6673
Facsimile: (613) 951-9920
E-mail: joanne.lambert@statcan.gc.ca

Heather Berrea
Telephone: (613) 951-8613
Facsimile: (613) 951-9920
E-mail: heather.berrea@statcan.gc.ca

Thank you for your co-operation

Revenues (in thousands for the quarter)

1. Telecommunications operating revenues

  1. Local and access (include basic local service, optional local features, contribution, equipment, and other local and access)
  2. Long distance (include settlement)
  3. Data
  4. Private line
  5. Internet
  6. Mobile and paging
    • Retail
    • Wholesale
  7. Broadcast distribution (basic and non-basic programming)
  8. Other operating revenues
  • Total operating revenues

Network and subscribers (in thousands at quarter end)

2. Number of fixed network lines by market (Voice-grade equivalents) - Access dependent and independent

  1. Residential
  2. Business
  3. Wholesale
  4. Lines for internal use
  • Total PSTN lines

3. Number of mobile and paging subscriptions

  1. Retail (Residential and business)
  2. Wholesale
  • Total mobile and paging subscriptions

4. Number of Internet subscriptions

  1. Dial-up
  2. High speed - Cable modem
  3. High speed - Digital subscriber line (DSL)
  4. High speed - Other
  • Total number of Internet subscriptions

5. Number of multi-channel video services subscriptions

  1. By phone line
  2. By cable
  3. By satellite
  4. Other
  • Total multi-channel video services subscriptions

Volume (in thousands at quarter end)

6. Long distance minutes - Fixed

  1. Retail
    • April
    • May
    • June
    • Total
  2. Wholesale
    • April
    • May
    • June
    • Total
  • Total long distance minutes
    • April
    • May
    • June
    • Total

Note: Please include Domestic, US, and International long distance minutes.

7. Number of short messaging service (SMS)

  1. To mobile devices
  2. From mobile devices
  • Total number of short messaging service (SMS)

8. Mobile voice minutes

  1. Toll minutes (Long distance)
  2. Non-toll minutes (Basic voice)
  • Total mobile voice minutes

Capital expenditures (in thousands for the quarter)

9. Capital expenditures

Remarks

Certification

Please print the name of the person responsible for this return:

Signature:

I certify that the information provided in this report is complete and correct to the best of my knowledge.

  • Phone no.
  • Position
  • Date

Monthly Retail Trade Survey (MRTS) Data Quality Statement

Objectives, uses and users
Concepts, variables and classifications
Coverage and frames
Sampling
Questionnaire design
Response and nonresponse
Data collection and capture operations
Editing
Imputation
Estimation
Revisions and seasonal adjustment
Data quality evaluation
Disclosure control

1. Objectives, uses and users

1.1. Objective

The Monthly Retail Trade Survey (MRTS) provides information on the performance of the retail trade sector on a monthly basis, and when combined with other statistics, represents an important indicator of the state of the Canadian economy.

1.2. Uses

The estimates provide a measure of the health and performance of the retail trade sector. Information collected is used to estimate level and monthly trend for retail sales. At the end of each year, the estimates provide a preliminary look at annual retail sales and performance.

1.3. Users

A variety of organizations, sector associations, and levels of government make use of the information. Retailers rely on the survey results to compare their performance against similar types of businesses, as well as for marketing purposes. Retail associations are able to monitor industry performance and promote their retail industries. Investors can monitor industry growth, which can result in better access to investment capital by retailers. Governments are able to understand the role of retailers in the economy, which aids in the development of policies and tax incentives. As an important industry in the Canadian economy, governments are able to better determine the overall health of the economy through the use of the estimates in the calculation of the nation’s Gross Domestic Product (GDP).

2. Concepts, variables and classifications

2.1. Concepts

The retail trade sector comprises establishments primarily engaged in retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise.

The retailing process is the final step in the distribution of merchandise; retailers are therefore organized to sell merchandise in small quantities to the general public. This sector comprises two main types of retailers, that is, store and non-store retailers. The MRTS covers only store retailers. Their main characteristics are described below. Store retailers operate fixed point-of-sale locations, located and designed to attract a high volume of walk-in customers. In general, retail stores have extensive displays of merchandise and use mass-media advertising to attract customers. They typically sell merchandise to the general public for personal or household consumption, but some also serve business and institutional clients. These include establishments such as office supplies stores, computer and software stores, gasoline stations, building material dealers, plumbing supplies stores and electrical supplies stores.

In addition to selling merchandise, some types of store retailers are also engaged in the provision of after-sales services, such as repair and installation. For example, new automobile dealers, electronic and appliance stores and musical instrument and supplies stores often provide repair services, while floor covering stores and window treatment stores often provide installation services. As a general rule, establishments engaged in retailing merchandise and providing after sales services are classified in this sector. Catalogue sales showrooms, gasoline service stations, and mobile home dealers are treated as store retailers.

2.2. Variables

Sales are defined as the sales of all goods purchased for resale, net of returns and discounts. This includes commission revenue and fees earned from selling goods and services on account of others, such as selling lottery tickets, bus tickets, and phone cards. It also includes parts and labour revenue from repair and maintenance; revenue from rental and leasing of goods and equipment; revenues from services, including food services; sales of goods manufactured as a secondary activity; and the proprietor’s withdrawals, at retail, of goods for personal use. Other revenue from rental of real estate, placement fees, operating subsidies, grants, royalties and franchise fees are excluded.

Trading Location is the physical location(s) in which business activity is conducted in each province and territory, and for which sales are credited or recognized in the financial records of the company. For retailers, this would normally be a store.

Constant Dollars: The value of retail trade is measured in two ways; including the effects of price change on sales and net of the effects of price change. The first measure is referred to as retail trade in current dollars and the latter as retail trade in constant dollars. The method of calculating the current dollar estimate is to aggregate the weighted value of sales for all retail outlets. The method of calculating the constant dollar estimate is to first adjust the sales values to a base year, using the Consumer Price Index, and then sum up the resulting values.

2.3. Classification

The Monthly Retail Trade Survey is based on the definition of retail trade under the NAICS (North American Industry Classification System). NAICS is the agreed upon common framework for the production of comparable statistics by the statistical agencies of Canada, Mexico and the United States. The agreement defines the boundaries of twenty sectors. NAICS is based on a production-oriented, or supply based conceptual framework in that establishments are groups into industries according to similarity inproduction processes used to produce goods and services.

Estimates appear for 21 industries based on special aggregations of the 2007North American Industry Classification System (NAICS) industries. The 21 industries are further aggregated to 11 sub-sectors.

Geographically, sales estimates are produced for Canada and each province and territory.

3. Coverage and frames

Statistics Canada’s Business Register ( BR) provides the frame for the Monthly Retail Trade Survey. The BR is a structured list of businesses engaged in the production of goods and services in Canada. It is a centrally maintained database containing detailed descriptions of most business entities operating within Canada. The BR includes all incorporated businesses, with or without employees. For unincorporated businesses, the BR includes all employers with businesses, and businesses with no employees with annual sales that have a Goods and Services Tax (GST) or annual revenue that declares individual taxes.  annual sales greater than $30,000 that have a Goods and Services Tax (GST) account (the BR does not include unincorporated businesses with no employees and with annual sales less than $30,000).

The businesses on the BR are represented by a hierarchical structure with four levels, with the statistical enterprise at the top, followed by the statistical company, the statistical establishment and the statistical location. An enterprise can be linked to one or more statistical companies, a statistical company can be linked to one or more statistical establishments, and a statistical establishment to one or more statistical locations.

The target population for the MRTS consists of all statistical establishments on the BR that are classified to the retail sector using the North American Industry Classification System (NAICS) (approximately 200,000 establishments). The NAICS code range for the retail sector is 441100 to 453999. A statistical establishment is the production entity or the smallest grouping of production entities which: produces a homogeneous set of goods or services; does not cross provincial boundaries; and provides data on the value of output, together with the cost of principal intermediate inputs used, along with the cost and quantity of labour used to produce the output. The production entity is the physical unit where the business operations are carried out. It must have a civic address and dedicated labour.

The exclusions to the target population are ancillary establishments (producers of services in support of the activity of producing goods and services for the market of more than one establishment within the enterprise, and serves as a cost centre or a discretionary expense centre for which data on all its costs including labour and depreciation can be reported by the business), future establishments, establishments with a missing or a zero gross business income (GBI) value on the BR and establishments in the following non-covered NAICS:

  • 4541 (electronic shopping and mail-order houses)
  • 4542 (vending machine operators)
  • 45431 (fuel dealers)
  • 45439 (other direct selling establishments)

4. Sampling

The MRTS sample consists of 10,000 groups of establishments (clusters) classified to the Retail Trade sector selected from the Statistics Canada Business Register. A cluster of establishments is defined as all establishments belonging to a statistical enterprise that are in the same industrial group and geographical region. The MRTS uses a stratified design with simple random sample selection in each stratum. The stratification is done by industry groups (the mainly, but not only four digit level NAICS), and the geographical regions consisting of the provinces and territories, as well as three provincial sub-regions. We further stratify the population by size.

The size measure is created using a combination of independent survey data and three administrative variables: the annual profiled revenue, the GST sales expressed on an annual basis, and the declared tax revenue (T1 or T2). The size strata consist of one take-all (census), at most, two take-some (partially sampled) strata, and one take-none (non-sampled) stratum. Take-none strata serve to reduce respondent burden by excluding the smaller businesses from the surveyed population. These businesses should represent at most ten percent of total sales. Instead of sending questionnaires to these businesses, the estimates are produced through the use of administrative data.

The sample was allocated optimally in order to reach target coefficients of variation at the national, provincial/territorial, industrial, and industrial groups by province/territory levels. The sample was also inflated to compensate for dead, non-responding, and misclassified units.

MRTS is a repeated survey with maximisation of monthly sample overlap. The sample is kept month after month, and every month new units are added (births) to the sample.  MRTS births, i.e., new clusters of establishment(s), are identified every month via the BR’s latest universe. They are stratified according to the same criteria as the initial population. A sample of these births is selected according to the sampling fraction of the stratum to which they belong and is added to the monthly sample. Deaths occur on a monthly basis. A death can be a cluster of establishment(s) that have ceased their activities (out-of-business) or whose major activities are no longer in retail trade (out-of-scope). The status of these businesses is updated on the BR using administrative sources and survey feedback, including feedback from the MRTS. Methods to treat dead units and misclassified units are part of the sample and population update procedures.

5. Questionnaire design

The Monthly Retail Trade Survey incorporates the following sub-surveys:

Monthly Retail Trade Survey - R8

Monthly Retail Trade Survey (with inventories) – R8

Survey of Sales and Inventories of Alcoholic Beverages

The questionnaires collect monthly data on retail sales and the number of trading locations by province or territory and inventories of goods owned and intended for resale from a sample of retailers. The items on the questionnaires have remained unchanged for several years. For the 2004 redesign, the general questionnaires were subject to cosmetic changes only. The questionnaire for Sales and Inventories of Alcoholic Beverages underwent more extensive changes. The modifications were discussed with stakeholders and the respondents were given an opportunity to comment before the new questionnaire was finalized. If further changes are needed to any of the questionnaires, proposed changes would go through a review committee and a field test with respondents and data users to ensure its relevancy.

6. Response and nonresponse

6.1. Response and non-response

Despite the best efforts of survey managers and operations staff to maximize response in the MRTS, some non-response will occur. For statistical establishments to be classified as responding, the degree of partial response (where an accurate response is obtained for only some of the questions asked a respondent) must meet a minimumthreshold level below which the response would be rejected and considered a unit nonresponse.  In such an instance, the business is classified as not having responded at all.

Non-response has two effects on data: first it introduces bias in estimates when nonrespondents differ from respondents in the characteristics measured; and second, it contributes to an increase in the sampling variance of estimates because the effective sample size is reduced from that originally sought.

The degree to which efforts are made to get a response from a non-respondent is based on budget and time constraints, its impact on the overall quality and the risk of nonresponse bias.

The main method to reduce the impact of non-response at sampling is to inflate the sample size through the use of over-sampling rates that have been determined from similar surveys.

Besides the methods to reduce the impact of non-response at sampling and collection, the non-responses to the survey that do occur are treated through imputation. In order to measure the amount of non-response that occurs each month, various response rates are calculated. For a given reference month, the estimation process is run at least twice (a preliminary and a revised run). Between each run, respondent data can be identified as unusable and imputed values can be corrected through respondent data. As a consequence, response rates are computed following each run of the estimation process.

For the MRTS, two types of rates are calculated (un-weighted and weighted). In order to assess the efficiency of the collection process, un-weighted response rates are calculated. Weighted rates, using the estimation weight and the value for the variable of interest, assess the quality of estimation. Within each of these types of rates, there are distinct rates for units that are surveyed and for units that are only modeled fromadministrative data that has been extracted from GST files.

To get a better picture of the success of the collection process, two un-weighted rates called the ‘collection results rate’ and the ‘extraction results rate’ are computed. They are computed by dividing the number of respondents by the number of units that we tried to contact or tried to receive extracted data for them. Non-monthly reporters (respondents with special reporting arrangements where they do not report every month but for whom actual data is available in subsequent revisions) are excluded from both the numerator and denominator for the months where no contact is performed.

In summary, the various response rates are calculated as follows:

Weighted rates:

Survey Response rate (estimation) =
Sum of weighted sales of units with response status i / Sum of survey weighted sales

where i = units that have either reported data that will be used in estimation or are converted refusals, or have reported data that has not yet been resolved for estimation.

Admin Response rate (estimation) =
Sum of weighted sales of units with response status ii / Sum of administrative weighted sales

where ii = units that have data that was extracted from administrative files and are usable for estimation.

Total Response rate (estimation) =
Sum of weighted sales of units with response status i or response status ii / Sum of all weighted sales

Un-weighted rates:

Survey Response rate (collection) =
Number of questionnaires with response status iii/ Number of questionnaires with response status iv

where iii = units that have either reported data (unresolved, used or not used for estimation) or are converted refusals.

where iv = all of the above plus units that have refused to respond, units that were not contacted and other types of non-respondent units.

Admin Response rate (extraction) =
Number of questionnaires with response status vi/ Number of questionnaires with response status vii

where vi = in-scope units that have data (either usable or non-usable) that was extracted from administrative files

where vii = all of the above plus units that have refused to report to the administrative data source, units that were not contacted and other types of non-respondent units.

(% of questionnaire collected over all in-scope questionnaires)

Collection Results Rate =
Number of questionnaires with response status iii / Number of questionnaires with response status viii

where iii = same as iii defined above

where viii = same as iv except for the exclusion of units that were contacted because their response is unavailable for a particular month since they are non-monthly reporters.

Extraction Results Rate =
Number of questionnaires with response status ix / Number of questionnaires with response status vii

where ix = same as vi with the addition of extracted units that have been imputed or were out of scope

where vii = same as vii defined above

(% of questionnaires collected over all questionnaire in-scope we tried to collect)

All the above weighted and un-weighted rates are provided at the industrial group, geography and size group level or for any combination of these levels.

Use of Administrative Data

Managing response burden is an ongoing challenge for Statistics Canada. In an attemptto alleviate response burden and survey costs, especially for smaller businesses, the MRTS has reduced the number of simple establishments in the sample that are surveyed directly and instead derives sales data for these establishments from Goods and Service Tax (GST) files using a statistical model. The model accounts for differences between sales and revenue (reported for GST purposes) as well as for the time lag between the survey reference period and the reference period of the GST file.

For more information on the methodology used for modeling sales from administrative data sources, refer to ‘Monthly Retail Trade Survey: Use of Administrative Data’ under ‘Documentation’ of the IMDB.

Table 1 contains the weighted response rates for all industry groups as well as for total retail trade for each province and territory. For more detailed weighted response rates, please contact the Marketing and Dissemination Section at (613) 951-3549, toll free: 1-877-421-3067 or by e-mail at retailinfo@statcan.

6.2. Methods used to reduce non-response at collection

Significant effort is spent trying to minimize non-response during collection. Methods used, among others, are interviewer techniques such as probing and persuasion, repeated re-scheduling and call-backs to obtain the information, and procedures dealing with how to handle non-compliant (refusal) respondents.

If data are unavailable at the time of collection, a respondent's best estimates are also accepted, and are subsequently revised once the actual data become available.

To minimize total non-response for all variables, partial responses are accepted. In addition, questionnaires are customized for the collection of certain variables, such as inventory, so that collection is timed for those months when the data are available.

Finally, to build trust and rapport between the interviewers and respondents, cases are generally assigned to the same interviewer each month. This action establishes a personal relationship between interviewer and respondent, and builds respondent trust.

7. Data collection and capture operations

Collection of the data is performed by Statistics Canada’s Regional Offices.

Table 1
Weighted response rates by NAICS, for all provinces/territories: May 2010
  Weighted Response Rates
Total Survey Administrative
NAICS - Canada
Motor Vehicle and Parts Dealers 92.9 93.8 52.1
Automobile Dealers 96.1 96.5 41.5
New Car Dealers 97.5 97.5  
Used Car Dealers 74.5 79.2 41.5
Other Motor Vehicle Dealers 68.9 69.8 60.5
Automotive Parts, Accessories and Tire Stores 84.4 88.9 51.1
Furniture and Home Furnishings Stores 86.4 92.1 40
Furniture Stores 92.8 95.4 38.8
Home Furnishings Stores 74.8 84.7 40.4
Electronics and Appliance Stores 86.2 88.8 38.7
Building Material and Garden Equipment Dealers 85.7 88.5 45.7
Food and Beverage Stores 86.1 93 17.2
Grocery Stores 85.7 93.3 15.3
Grocery (except Convenience) Stores 88.1 95.6 14
Convenience Stores 58 64.7 23.7
Specialty Food Stores 64.5 73.4 29.6
Beer, Wine and Liquor Stores 93.5 96.2 21.8
Health and Personal Care Stores 90.2 93.6 61.2
Gasoline Stations 85.9 88.8 44.3
Clothing and Clothing Accessories Stores 85.1 87.4 34.3
Clothing Stores 85.2 87 41.9
Shoe Stores 87.7 90.5  
Jewellery, Luggage and Leather Goods Stores 81.5 86.3 16.4
Sporting Goods, Hobby, Book and Music Stores 79.1 85.6 14.2
General Merchandise Stores 98.5 99.3 4.5
Miscellaneous Store Retailers 80.5 87.9 26.6
Total 89.2 92.6 33.9
Regions
Newfoundland and Labrador 86.7 88.1 28
Prince Edward Island 87.2 88.4 8.5
Nova Scotia 94 95.7 53.8
New Brunswick 88.6 91.2 49.4
Québec 88.3 93.2 24.3
Ontario 90.2 93.2 39.8
Manitoba 91.3 92.4 53.4
Saskatchewan 91.2 93 37.8
Alberta 87.6 90.9 33.4
British Columbia 88.4 92.1 30.9
Yukon Territory 91.3 91.3  
Northwest Territories 85.8 85.8  
Nunavut 75.9 75.9  
1. There are no administrative records used in the new car dealers.

Weighted Response Rates

Respondents are sent a questionnaire or are contacted by telephone to obtain their sales and inventory values, as well as to confirm the opening or closing of business trading locations. Collection of the data begins approximately 7 working days after the end of the reference month and continues for the duration of that month.

New entrants to the survey are introduced to the survey via an introductory letter that informs the respondent that a representative of Statistics Canada will be calling. This call is to introduce the respondent to the survey, confirm the respondent's business activity, establish and begin data collection, as well as to answer any questions that the respondent may have.

8. Editing

Data editing is the application of checks to detect missing, invalid or inconsistent entries or to point to data records that are potentially in error. In the survey process for the MRTS, data editing is done at two different time periods.

First of all, editing is done during data collection. Once data are collected via the telephone, or via the receipt of completed mail-in questionnaires, the data are captured using customized data capture applications. All data are subjected to data editing. Edits during data collection are referred to as field edits and generally consist of validity and some simple consistency edits. They are used to detect mistakes made during the interview by the respondent or the interviewer and to identify missing information during collection in order to reduce the need for follow-up later on. Another purpose of the field edits is to clean up responses. In the MRTS, the current month’s responses are edited against the respondent’s previous month’s responses and/or the previous year’s responses for the current month. Field edits are also used to identify problems with data collection procedures and the design of the questionnaire, as well as the need for more interviewer training.

Follow-up with respondents occurs to validate potential erroneous data following any failed preliminary edit check of the data. Once validated, the collected data is regularly transmitted to the head office in Ottawa.

Secondly, editing known as statistical editing is also done after data collection and this is more empirical in nature. Statistical editing is run prior to imputation in order to identify the data that will be used as a basis to impute non-respondents. Large outliers that could disrupt a monthly trend are excluded from trend calculations by the statistical edits. It should be noted that adjustments are not made at this stage to correct the reported outliers.

The first step in the statistical editing is to identify which responses will be subjected to the statistical edit rules. Reported data for the current reference month will go through various edit checks.

The first set of edit checks is based on the Hidiriglou-Berthelot method whereby a ratio of the respondent’s current month data over historical (last month, same month last year) or auxiliary data is analyzed. When the respondent’s ratio differs significantly from ratios of respondents who are similar in terms of industry and/or geography group, the response is deemed an outlier.

The second set of edits consists of an edit known as the share of market edit. With this method, one is able to edit all respondents, even those where historical and auxiliary data is unavailable. The method relies on current month data only. Therefore, within a group of respondents, that are similar in terms of industrial group and/or geography, if the weighted contribution of a respondent to the group’s total is too large, it will be flagged as an outlier.

For edit checks based on the Hidiriglou-Berthelot method, data that are flagged as an outlier will not be included in the imputation models (those based on ratios). Also, data that are flagged as outliers in the share of market edit will not be included in the imputation models where means and medians are calculated to impute for responses that have no historical responses.

In conjunction with the statistical editing after data collection of reported data, there is also error detection done on the extracted GST data. Modeled data based on the GST are also subject to an extensive series of processing steps which thoroughly verify each record that is the basis for the model as well as the record being modeled. Edits are performed at a more aggregate level (industry by geography level) to detect records which deviate from the expected range, either by exhibiting large month-to-month change, or differing significantly from the remaining units. All data which fail these edits are subject to manual inspection and possible corrective action.

9. Imputation

Imputation in the MRTS is the process used to assign replacement values for missing data. This is done by assigning values when they are missing on the record being edited to ensure that estimates are of high quality and that a plausible, internal consistency is created. Due to concerns of response burden, cost and timeliness, it is generally impossible to do all follow-ups with the respondents in order to resolve missing responses. Since it is desirable to produce a complete and consistent microdata file, imputation is used to handle the remaining missing cases.

In the MRTS, imputation is based on historical data or administrative data (GST sales). The appropriate method is selected according to a strategy that is based on whether historical data is available, auxiliary data is available and/or which reference month is being processed.

There are three types of historical imputation methods. The first type is a general trend that uses one historical data source (previous month, data from next month or data from same month previous year). The second type is a regression model where data from previous month and same month previous year are used simultaneously. The third type uses the historical data as a direct replacement value for a non-respondent. Depending upon the particular reference month, there is an order of preference that exists so that top quality imputation can result. The historical imputation method that was labelled as the third type above is always the last option in the order for each reference month.

The imputation methods using administrative data are automatically selected when historical information is unavailable for a non-respondent. The administrative data source (annual GST sales) is the basis of these methods. The annual GST sales are used for two types of methods. One is a general trend that will be used for simple structure, e.g. enterprises with only one establishment, and a second type is called median-average that is used for units with a more complex structure.

10. Estimation

Estimation is a process that approximates unknown population parameters using only part of the population that is included in a sample. Inferences about these unknown parameters are then made, using the sample data and associated survey design. This stage uses Statistics Canada's Generalized Estimation System (GES).

For retail sales, the population is divided into a survey portion (take-all and take-some strata) and a non-survey portion (take-none stratum). From the sample that is drawn from the survey portion, an estimate for the population is determined through the use of a Horvitz-Thompson estimator where responses for sales are weighted by using the inverses of the inclusion probabilities of the sampled units. Such weights (called sampling weights) can be interpreted as the number of times that each sampled unit should be replicated to represent the entire population. The calculated weighted sales values are summed by domain, to produce the total sales estimates by each industrial group / geographic area combination. A domain is defined as the most recent classification values available from the BR for the unit and the survey reference period. These domains may differ from the original sampling strata because units may have changed size, industry or location. Changes in classification are reflected immediately in the estimates and do not accumulate over time. For the non-survey portion, the sales are estimated with statistical models using monthly GST sales.

For more information on the methodology for modeling sales from administrative data sources which also contributes to the estimates of the survey portion, refer to ‘Monthly Retail Survey: Use of Administrative Data’ under ‘Documentation’ of the IMDB.

The measure of precision used for the MRTS to evaluate the quality of a population parameter estimate and to obtain valid inferences is the variance. The variance from the survey portion is derived directly from a stratified simple random sample without replacement.

Sample estimates may differ from the expected value of the estimates. However, since the estimate is based on a probability sample, the variability of the sample estimate with respect to its expected value can be measured. The variance of an estimate is a measure of the precision of the sample estimate and is defined as the average, over all possible samples, of the squared difference of the estimate from its expected value.

11. Revisions and seasonal adjustment

Revisions in the raw data are required to correct known non-sampling errors. These normally include replacing imputed data with reported data, corrections to previously reported data, and estimates for new births that were not known at the time of the original estimates. Raw data are revised, on a monthly basis, for the month immediately prior to the current reference month being published. That is, when data for December are being published for the first time, there will also be revisions, if necessary, to the raw data for November. In addition, revisions are made once a year, with the initial release of the February data, for all months in the previous year. The purpose is to correct any significant problems that have been found that apply for an extended period. The actual period of revision depends on the nature of the problem identified, but rarely exceeds three years. Time series contain the elements essential to the description, explanation and forecasting of the behaviour of an economic phenomenon: "They are statistical records of the evolution of economic processes through time."1 Economic time series such as the Monthly Retail Trade Survey can be broken down into five main components: the trend-cycle, seasonality, the trading-day effect, the Easter holiday effect and the irregular component.

The trend represents the long-term change in the series, whereas the cycle represents a smooth, quasi-periodical movement about the trend, showing a succession of growth and decline phases (e.g., the business cycle). These two components—the trend and the cycle—are estimated together, and the trend-cycle reflects the fundamental evolution of the series. The other components reflect short-term transient movements.

The seasonal component represents sub-annual, monthly or quarterly fluctuations that recur more or less regularly from one year to the next. Seasonal variations are caused by the direct and indirect effects of the climatic seasons and institutional factors (attributable to social conventions or administrative rules; e.g., Christmas).

The trading-day component originates from the fact that the relative importance of the days varies systematically within the week and that the number of each day of the week in a given month varies from year to year. This effect is present when activity varies with the day of the week. For instance, Sunday is typically less active than the other days, and the number of Sundays, Mondays, etc., in a given month changes from year to year.

The Easter holiday effect is the variation due to the shift of part of April’s activity to March when Easter falls in March rather than April.

Lastly, the irregular component includes all other more or less erratic fluctuations not taken into account in the preceding components. It is a residual that includes errors of measurement on the 1. A Note on the Seasonal adjustment of Economic Time Series», Canadian Statistical Review, August 1974.  A variable itself as well as unusual events (e.g., strikes, drought, floods, major power blackout or other unexpected events causing variations in respondents’ activities).

Thus, the latter four components—seasonal, irregular, trading-day and Easter holiday effect—all conceal the fundamental trend-cycle component of the series. Seasonal adjustment (correction of seasonal variation) consists in removing the seasonal, trading-day and Easter holiday effect components from the series, and it thus helps reveal the trend-cycle. While seasonal adjustment permits a better understanding of the underlying trend-cycle of a series, the seasonally adjusted series still contains an irregular component. Slight month-to-month variations in the seasonally adjusted series may be simple irregular movements. To get a better idea of the underlying trend, users should examine several months of the seasonally adjusted series.

Since April 2008, Monthly Retail Trade Survey data are seasonally adjusted using the X-12- ARIMA2 software. The technique that is used essentially consists of first correcting the initial series for all sorts of undesirable effects, such as the trading-day and the Easter holiday effects, by a module called regARIMA. These effects are estimated using regression models with ARIMA errors (auto-regressive integrated moving average models). The series can also be extrapolated for at least one year by using the model. Subsequently, the raw series—pre-adjusted and extrapolated if applicable— is seasonally adjusted by the X-11 method.

The X-11 method is used for analysing monthly and quarterly series. It is based on an iterative principle applied in estimating the different components, with estimation being done at each stage using adequate moving averages3. The moving averages used to estimate the main components—the trend and seasonality—are primarily smoothing tools designed to eliminate an undesirable component from the series. Since moving averages react poorly to the presence of atypical values, the X-11 method includes a tool for detecting and correcting atypical points. This tool is used to clean up the series during the seasonal adjustment. Outlying data points can also be detected and corrected in advance, within the regARIMA module.

Lastly, the annual totals of the seasonally adjusted series are forced to the annual totals of the original series.

Unfortunately, seasonal adjustment removes the sub-annual additivity of a system of series; small discrepancies can be observed between the sum of seasonally adjusted series and the direct seasonal adjustment of their total. To insure or restore additivity in a system of series, a reconciliation process is applied or indirect seasonal adjustment is used, i.e. the seasonal adjustment of a total is derived by the summation of the individually seasonally adjusted series.

12. Data quality evaluation

The methodology of this survey has been designed to control errors and to reduce their potential effects on estimates. However, the survey results remain subject to errors, of which sampling error is only one component of the total survey error. Sampling error results when observations are made only on a sample and not on the entire population. All other errors arising from the various phases of a survey are referred to as nonsampling errors. For example, these types of errors can occur when a respondent provides incorrect information or does not answer certain questions; when a unit in the target population is omitted or covered more than once; when GST data for records being modeled for a particular month are not representative of the actual record for various reasons; when a unit that is out of scope for the survey is included by mistake or when errors occur in data processing, such as coding or capture errors.

Prior to publication, combined survey results are analyzed for comparability; in general, this includes a detailed review of individual responses (especially for large businesses), general economic conditions and historical trends.

A common measure of data quality for surveys is the coefficient of variation (CV). The coefficient of variation, defined as the standard error divided by the sample estimate, is a measure of precision in relative terms. Since the coefficient of variation is calculated from responses of individual units, it also measures some non-sampling errors.

The formula used to calculate coefficients of variation (CV) as percentages is:

CV (X) = S(X) * 100% / X
where X denotes the estimate and S(X) denotes the standard error of X.

Confidence intervals can be constructed around the estimates using the estimate and the CV. Thus, for our sample, it is possible to state with a given level of confidence that the expected value will fall within the confidence interval constructed around the estimate. For example, if an estimate of $12,000,000 has a CV of 2%, the standard error will be $240,000 (the estimate multiplied by the CV). It can be stated with 68% confidence that the expected values will fall within the interval whose length equals the standard deviation about the estimate, i.e. between $11,760,000 and $12,240,000.

Alternatively, it can be stated with 95% confidence that the expected value will fall within the interval whose length equals two standard deviations about the estimate, i.e. between $11,520,000 and $12,480,000.

Finally, due to the small contribution of the non-survey portion to the total estimates, bias in the non-survey portion has a negligible impact on the CVs. Therefore, the CV from the survey portion is used for the total estimate that is the summation of estimates from the surveyed and non-surveyed portions.

13. Disclosure control

Statistics Canada is prohibited by law from releasing any data which would divulge information obtained under the Statistics Act that relates to any identifiable person, business or organization without the prior knowledge or the consent in writing of that person, business or organization. Various confidentiality rules are applied to all data that are released or published to prevent the publication or disclosure of any information deemed confidential. If necessary, data are suppressed to prevent direct or residual disclosure of identifiable data.

Confidentiality analysis includes the detection of possible "direct disclosure", which occurs when the value in a tabulation cell is composed of a few respondents or when the cell is dominated by a few companies.

 

Embracing diversity and inclusion

We are all unique, and tapping into these differences makes Statistics Canada stronger. As an employer, we understand that a diversity of perspectives, experiences and cultures ultimately makes our business more efficient and innovative. As such, Statistics Canada promotes the advantages of diversity in the federal government and offers interesting career opportunities and rewarding challenges for everyone. Whether you are, younger, older, a person with a disability, a member of a visible minority group, an Aboriginal person, a woman or an advocate of diversity in any way, you can be assured that you will be welcomed, and valued in our workplace.

Values like respect, inclusivity, cooperation and participation are already part of our culture. Your contribution to our organization can make the manifestation of these values stronger and benefit our entire workforce, our clients, yourself and all future employees.

What makes this work?

Our commitment to diversity and inclusion works on all levels, from the top down and from the ground up.

Our Senior Managers truly get involved through an Employment Equity and Diversity Program championed at the Assistant Deputy Minister level, our Chief Statistician who actively paves the way for diversity in our workplace and senior management champions who advocate inclusive initiatives.

Volunteers who are stakeholders in the challenges and benefits of diversity get personally involved by participating in employee-led working groups. The mandate of these groups is to express the needs, concerns and priorities that our organization has to consider in order to ensure that everyone feels welcome in the workplace, has opportunities for development and can fully participate in reaching our objectives. These working groups also celebrate and value the efficiency of different viewpoints through the commemoration of events such as Aboriginal Awareness Week, the Visible Minority Consultative Group Exhibit of World Cultures, Francophonie Week, etc. Some of these groups include:

  • Aboriginal Advisory Circle
  • Subcommittee on Disability Issues
  • Visible Minority Consultative Group
  • Women’s Subcommittee
  • Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+)/Diversity Group
  • Positive Space
  • Workplace Wellness Committee
  • Young Professionals Network
  • Chiefs Network

Employment Equity and Diversity professionals are dedicated to supporting the actions of the diversity groups. Together, we work to promote diversity and support initiatives that make our workplace more inclusive for all employees.

If your ideal workplace values and leverages diversity and promotes inclusion, consider joining us here at Statistics Canada!

Quarterly Survey of TelecommunicationsReporting Guide

Business Special Surveys and Technology Statistics Division

This reporting guide provides some background information on the survey and definitions for the data items it collects. It is meant to help you understand the survey context and help you complete the survey. Every attempt was made to make the guide as clear as possible but only you can tell us if it is. Please do not hesitate to contact us should you have any questions about the survey, or suggestions on how to make the reporting guide more useful. Contact information is provided on the cover page of the questionnaire.

Who completes the survey?
Is the survey mandatory?
Do all questions apply to my organization?
How is the information used?
Concepts and definitions
Operating revenues
Network and subscribers
Volume
Capital Expenditures

Who completes the survey?

The Quarterly Survey of Telecommunications (QTS) is sent to the largest providers of telecommunication services in Canada. For the purpose of this survey, an organization is considered a telecommunication services provider if it is classified in industry group 517 (Telecommunications) of the North American Industry Classification System (NAICS).

QTS has been conducted since 1999, but two significant changes are introduced for the 2006 reference year:

  • Cable operators are now part of the survey universe. This change reflects the growing importance of these enterprises in traditional telecommunication markets and a change in the definition of the telecommunication industry in the North American Industry Classification System
  • The concepts and questions are aligned on those of the annual data collection on telecommunication markets conducted by the Canadian Radio-Television and Telecommunications Commission (CRTC). This will allow for a better integration of annual and sub-annual statistics for this sector and will hopefully facilitate your task of completing the survey

Is the survey mandatory?

The survey is conducted under the authority of the Statistics Act and is mandatory, as are most surveys of businesses. Please refer to the cover page of the questionnaire for more detailed information, including information on the confidentiality and data sharing provisions of the Act.

We appreciate your contribution. Canada owes the success of its statistical system to a long-standing partnership between Statistics Canada, the citizens of Canada, its businesses, governments and other institutions. Accurate and timely statistical information could not be produced without their continued cooperation and goodwill.

Do all questions apply to my organization?

The QTS includes a total of fifty questions on four topics: revenues by type of service provided (13 questions), subscribers by type of service/network connection (11 questions), volume of usage by type of service (18 questions), and capital expenditures (1 question).

Although it is not common at this time, organizations that are active in all telecommunication services markets need to answer all questions. However more and more organizations deliver a wide variety of services, sometimes through more than one operating division. If that is the case and it is not clear which part of your organization is targeted by the survey, please contact us for clarification.

As a general rule, our intent is to be consistent with the CRTC annual data collection, including the way in which entities are defined. That being said, in the event that reporting on the same basis on a quarterly and annual basis is difficult for your organization, we are open to a different reporting arrangement. That includes divisional or consolidated reporting.

How is the information used?

The main uses are:

  • The data are aggregated to produce national estimates of activity generated by the telecommunication services industry. They become part of the system of national accounts, the accounting system used to measure the amount of activity and wealth generated by the Canadian economy.
  • The aggregated data are used to inform Canadians of developments in this industry. Short articles are published on-line in the Daily, the vehicle with which Statistics Canada provides highlights from its various surveys and studies to the media and Canadians at large.
  • The aggregated data are used by industry and policy analysts to monitor developments in telecommunication markets.

Concepts and definitions

For the most part, the concepts and definitions for the quarterly survey of telecommunications are the same as those used for the annual telecommunications data collection by the CRTC. Where the definitions are identical, reference is made in this guide to the relevant CRTC form from the 2009 data collection.

The following conventions apply in the case of financial (revenue) variables:

  • Reporting should be in accord with generally accepted accounting principles (GAAP) as set out in the Canadian Institute of Chartered Accountants (C.I.C.A.) Handbook. Please report all accounts on an accrual basis.
  • Revenue reported should exclude taxes collected for government (e.g., GST, HST) and should be net of discounts, promotional offers and rebates.
  • The Other operating revenue category excludes the following: interest and dividends, gains on the sale of capital assets, unrealized gains as a result of asset revaluation, gains on the translation of foreign currency and any other extraordinary revenue.

Operating revenues

  1. Local and access
  2. Long distance
  3. Data
  4. Private line
  5. Internet
  6. Mobile and paging
  7. Broadcast distribution
  8. Other operating revenues

1. Telecommunications operating revenues

  1. Local and access -
    Revenues from the provision of unlimited access to make wireline calls within a free-calling area. This category also includes revenues from the provision of related retail and wholesale services such as optional features, service charges, inside wiring, terminal equipment rental, switching and aggregation, local interconnection, co-location, transit and bill-and-keep trunk settlement, unbundled network components well as revenues received from the contribution regime. Both access dependent and access independent services are covered by this category [CRTC form 101, line 3, "Total Canadian" column].
  2. Long distance -
    Revenues for carrying outgoing or incoming calls between local calling areas. This category includes flat or measured outbound or inbound services (e.g., 1-800, 877, etc.), operator handled calls (e.g., collect calls), overseas calling, card or coin long distance payphone telephony, long distance directory assistance and settlement. [CRTC form 101, line 4, "Total Canadian" column].
  3. Data -
    Provision of data protocol (X.25, ATM, Frame Relay, Ethernet, IP-VPN) and related services such as network management and equipment sales to end-users (individual, commercial and institutional customers), and other telecommunication service providers – [CRTC form 101, line 5, "Total Canadian" column].
  4. Private line -
    Provision to end users and other telecommunication service providers of a dedicated terrestrial or satellite network segment on which no control or signalling is performed. [CRTC form 101, line 6, "Total Canadian" column].
  5. Internet -
    Provision of Internet access and non-access services (such as modem rental, e-mail accounts and web hosting), to residential customers and commercial and institutional end users and the provision of transport services to commercial and institutional end users as well as other Internet services providers. [CRTC form 101, line 7, "Total Canadian" column]
  6. Mobile and paging -
    The provision of telecommunications services via wireless access facilities to end users and other telecommunication service providers. This category is the total of Wireless – Retail and Wireless – Wholesale. [CRTC form 101, line 8, "Total Canadian" column].
    • Retail -
      The provision of telecommunications services via wireless access facilities to end users (individuals, commercial and institutional customers). Wireless services include mobile telephone, mobile data messaging (text, photos, audio and video), mobile Internet access and paging services [CRTC form 271, line 21, "Retail" column)]. This category also includes roaming, mobile interconnection and equipment sales. The provision of telecommunications services via wireless access facilities to other telecommunication service providers is classified to Mobile and paging– Wholesale.
    • Wholesale -
      The provision of telecommunications services via wireless access facilities to other telecommunication service providers. [CRTC form 271, line 21, "Wholesale" column]. This category also includes equipment sales.
  7. Broadcast distribution (basic and non-basic programming) -
    The provision of analog and digital video and audio entertainment services (in service tiers, à la carte, pay-per-view or on-demand) to residential customers' homes and commercial and institutional customers' place of business [CRTC form 101, line 9, "Total Canadian" column].The provision of audio and video entertainment services to mobile communications devices is classified to Mobile and paging – Retail.
  8. Other operating revenues -
    Include all other revenues not falling into the above categories earned as part of your organization's core operating activities. Please exclude the following revenues: interest and dividends, gains on the sale of capital assets, unrealized gains as a result of asset revaluation, gains on the translation of foreign currency and any other extraordinary revenue.

Network and subscribers

a. Fixed network lines by market – Access dependent and independent
b. Number of mobile and paging subscriptions
c. Number of Internet subscriptions
d. Multi-channel video services subscriptions

2. Fixed network lines by market – Access dependent and independent

A network segment between two fixed nodes connecting customer equipment or premise and your equipment OR a network segment that provides an on-site interface for connecting customer equipment or customer premise equipment to your equipment. Please report owned lines, leased lines and re-billed lines in voice grade equivalents.

  1. Residential -
    A network segment connecting a residential customer's equipment or premise with your equipment. [CRTC form 212, line 3, "Total" column].
  2. Business -
    A network segment connecting a retail business customer's equipment or premise to your equipment OR that provides an on-site interface for connecting customer equipment or customer premise equipment to your equipment. [CRTC form 212, line 11, "Total" column].
  3. Wholesale -
    A network segment provided to another telecommunication service provider for resale or for its own use. [CRTC form 212, line 20, "Total" column].
  4. Lines for internal use (OTS) -
    Active lines connected to the PSTN used by your organization and for which you do not receive payments. [CRTC form 212, line 22, "Total" column].

3. Number of mobile and paging subscriptions

The number of separate phone numbers with service billed to the customer for usage. Note that this is different than the number of accounts since an account can include many subscribers.

  1. Retail (Residential and business) -
    The number of mobile and paging subscribers who are billed directly by your company. Include the number of internal mobile and paging subscribers whose service is paid for by your company. [CRTC form 271, line 24 plus line 25, "Retail" column].
  2. Wholesale -
    The number of mobile and paging subscribers of a service provider that resells your services. [CRTC form 271, line 24 plus line 25, "Wholesale" column].
  3. Total mobile and paging subscriptions -
    The total number of retail and wholesale subscribers [CRTC form 271, line 24 plus line 25, "Total" column].

4. Number of Internet subscriptions

An IP connection to an end-user which allows the end-user to exchange applications traffic with Internet hosts and other end-users.

  1. Dial-up -
    An IP connection using a dialed PSTN connection to initiate and effect a switched communications link with another computer terminal. [CRTC form 253, line 1, "Total" column].
  2. High speed – Cable modem -
    An IP connection using a cable modem termination system (CMTS) to initiate and affect a dedicated communications link with another computer terminal. [CRTC form 253, line 2, "Total" column].
  3. High speed – Digital Subscriber Line (DSL) -
    An IP connection using a digital subscriber line technology to initiate and affect a dedicated communications link with another computer terminal. Includes ADSL (Asymmetric DSL), and VDSL (Very high data rate DSL). [CRTC form 253, line 3, "Total" column].
  4. High speed – Other -
    An IP connection using an access technology not described above. Examples would include; ISDN, fibre, fixed wireless, WiFi (802.11). [CRTC form 253, Sum of lines 4 to 8, "Total" column].
  5. Total number of Internet subscribers -
    The total number of Internet subscribers serviced by your company. [CRTC form 253, line 10, "Total" column].

5. Multi-channel video services subscriptions

Video services subscribers -

The number of households, institutions and businesses that subscribe to basic video services billed directly by your company. Include individual apartments where the service is included in the rent. Count each institutional subscriber only once, regardless of the number of individual users, (i.e., hospitals, hotels, nursing homes, other institutional or commercial ventures).

  1. By phone line -
    The number of subscribers to video services who receive their service by phone line (DSL, ADSL or VDSL).
  2. By cable -
    The number of subscribers to video services who receive their service via co-axial cable.
  3. By satellite -
    The number of subscribers to video services who receive their service via satellite.
  4. Other -
    The number of subscribers to video services who receive their service through means not listed above. Please indicate the technology.
  5. Total multi-channel video services subscribers -
    The total for all types listed above.

Volume

6. Long distance minutes – Fixed

The elapsed period of time in minutes a respondent's switch, circuits, lines or groups of lines are in use for any call, for which the customer is billed (wholesale or retail). This includes calls which terminate outside the local calling area and are billed to the customer, as well as those calls which are received by the customer from outside the local calling area and are billed to the customer (toll-free calls). Domestic and international (USA and Overseas) long-distance calls are also included in this value. For resellers this is the actual conversation time their customers used for calls and messages. Long distance connections are sometimes called toll calls or trunk calls [CRTC form 221, line 12, "Retail", "Wholesale", and "Total columns].

7. Short Messaging Service (SMS)

A wireless messaging service that permits the transmission of a short text message from and/or to a digital mobile telephone or terminal, regardless of whether the transmission originates and terminates on a mobile telephone, originates on a mobile telephone and terminates on a computer, or originates on a computer and terminates on a telephone.

  1. To mobile devices -
    The number of messages which terminate on the mobile devices of your customers regardless of point of origin for transmission. [CRTC form 277, line 3, "To mobile devices" column].
  2. From mobile devices -
    The number of messages originating on the mobile devices of your customers, regardless of destination of message. [CRTC form 277, line 3, "From mobile devices" column].

8. Mobile voice minutes

Minutes of air time used, whether the subscriber pays a flat, fixed or measured rate (in thousands of conversation minutes). If billing increments or pulses are used to measure customer usage (the discrete time intervals telecommunication service providers use to bill customers), please convert to conversation minutes and report the traffic accordingly

Do not include minutes paid or available through service plans, but not used.

Do not report official telephone activity – unbilled telecommunications usage by telecom service providers for their internal communications or systems operations.

  1. Toll minutes (Long distance) -
    The number of long distance minutes used, that is, where the connection originates outside the mobile device local calling area and/or which terminates outside the mobile device local calling area. One and only one minute of long distance communication is counted for each billed minute during which that connection is active, even where the call involves two long distance segments [CRTC form 273, line 2, "Total" column].
  2. Non-toll minutes (Basic voice) -
    The number of local minutes used, that is, where the connection originates and terminates inside the mobile device local calling area [CRTC form 273, line 1, "Total" column].

Capital Expenditures

9. Capital Expenditures

The cost of procuring, constructing, and installing new durable plant and machinery and equipment, whether for replacement of worn or obsolete assets, as additions to existing assets, or for lease or rent to others [CRTC form 104, line 23, "Total" column].

Quarterly Retail Commodity Survey - Sampling

First phase: The MRTS sample consists of 10,000 groups of establishments (clusters) classified to the Retail Trade sector selected from the Statistics Canada Business Register. A cluster of establishments is defined as all establishments belonging to a statistical enterprise that are in the same trade group and geographical region. The MRTS uses a stratified design with simple random sample selection in each stratum. The stratification is done by sampling groups using the NAICS-three, four or five-digit level, depending on the subsector, and the geographical regions consisting of the provinces and territories, as well as three provincial sub-regions. We further stratify the population by size. The size measure is created using a combination of independent survey data and three administrative variables: the GBI, the GST sales, and the T2 revenue (from corporation tax return).

The size strata consist of one take-all (census), at most two take-some (partially sampled) strata, and one take-none (none sampled) stratum. Take-none strata serve to reduce respondent burden by excluding the smaller businesses from the surveyed population. These businesses should represent at most ten percent of total sales. Instead of sending questionnaires to these businesses, the estimates will be produced through the use of administrative data.

The sample was allocated optimally in order to reach target coefficients of variation at the national, provincial/territorial, industrial, and sampling group by province/territory levels. The sample was also inflated to compensate for dead, non-responding, and misclassified units.

MRTS is a repeated survey with maximization of monthly sample overlap. The sample is kept month after month and every month births are added to the sample and dead units are identified. MRTS births, i.e., new clusters of establishment(s), are identified every month via the BR’s latest universe. They are stratified according to the same criteria as the initial population. A sample of these births is selected according to the sampling fraction of the stratum to which they belong and is added to the monthly sample. Deaths also occur on a monthly basis. A death can be a cluster of establishment(s) that have ceased their activities (out-of-business) or whose major activities are no longer in retail trade (out-of-scope). The status of these businesses is updated on the BR using administrative sources and survey feedback, including feedback from the MRTS. Methods to treat dead units and misclassified units are part of the sample and population update procedures.

Second Phase: The frame from which the QRCS sample is drawn is the set of clusters of establishments in the MRTS sample. As in the first phase, the sampling unit is the cluster of statistical establishments. There is no restratification of the MRTS sample. The take-all (census) strata in MRTS are also take-all in QRCS. Within each of the MRTS take-some (partially sampled) strata, a sample of the MRTS sampled clusters is selected to be in QRCS. The QRCS sample is determined through a multivariate allocation using the Bethel algorithm for nine major commodity groups. The QRCS sample consists of about 8,000 clusters of establishments. Similar to MRTS, the sample is updated each month to reflect changes in the population.

One NAICS-five digit industry that is subject to a different sampling treatment is the New Car Dealers industry (NAICS 444110). For this industry, approximately 20 manufacturers and importers of new cars are surveyed through the New Motor Vehicle Dealer Commodity Survey to collect information on behalf of their dealers.

Archived – How to read the concordance table

The concordance of the North American Industry Classification System (NAICS) 2007 to the International Standard Industrial Classification of all Economic Activities Revision 4 (ISIC Rev. 4) is shown in the table below. The table shows the Canadian interpretation of the relationships between the two classifications.

The concordance is shown at the lowest level of both classifications, namely at the 6-digit level in NAICS and the 4-digit level in ISIC except in the case of three ISIC classes being linked to 3-digit ISIC codes, where more precise links to ISIC are not possible.

The relationships between the two classifications can be simple or complex. The following examples are presented to illustrate how the table should be read.

In the first example, a NAICS class links exactly to one ISIC class, their coverage of activities being the same. All of the activities in NAICS 212210 are found in ISIC B0710.

One NAICS Canada class relates to exactly one ISIC class.
NAICS 2007 ISIC Rev. 4
212210 Iron Ore Mining B0710 Mining of iron ores

In the second example, each NAICS class links to a portion of the same ISIC class. Each of NAICS 311320, 311330 and 311340 is a subset of ISIC C1073.

An asterisk attached to the ISIC alpha-numeric code indicates that a NAICS class is equal to a portion of an ISIC class. The explanatory note provides a short description of the nature of the overlap between the NAICS and ISIC classes.

One NAICS Canada class relates to exactly one ISIC class.
NAICS 2007 ISIC Rev. 4 Explanatory notes
311320 Chocolate and Confectionery Manufacturing from Cacao Beans C1073 * Manufacture of cocoa, chocolate and sugar confectionery Chocolate and confectionery, manufacturing from cacao beans
311330 Confectionery Manufacturing from Purchased Chocolate C1073 * Manufacture of cocoa, chocolate and sugar confectionery Confectionery, manufacturing from purchased chocolate
311340 Non-Chocolate Confectionery Manufacturing C1073 * Manufacture of cocoa, chocolate and sugar confectionery Non-chocolate confectionery manufacturing (e.g., lozenges, chewing gum)

In the third example, a NAICS class is equivalent to more than one ISIC class. NAICS 115210 is equal to ISIC A0162 plus a portion of ISIC M7500.

One NAICS Canada class relates to exactly one ISIC class.
NAICS 2007 ISIC Rev. 4 Explanatory notes
115210 Support Activities for Animal Production A0162 Support activities for animal production  
M7500 * Veterinary activities Vaccinating livestock and pets (except by veterinarians)

1. Expenditures, 2002/2003 to 2008/2009

School Boards and Districts

  • Educator remuneration:
    • row 1 Salaries/wages and allowances
    • row 2 Fringe benefits (except employer's contribution to pension plans)
  • Educator pension plans:
    • row 3 Employer's contributions to Canada and Quebec pension plans
    • row 4 Other pension plans
    • row 5 Periodic contributions to rectify actuarial deficiencies
  • Other operating expenditures:
    • row 6 Other operating expenditures
    • row 7 Total: operating expenses (rows 1 to 6)
  • Capital expenditures:
    • row 8 Capital expenditures
    • row 9 Interest on debt services
    • row 10 Total: capital expenditures (rows 8 and 9)
    • row 11 Total expenditures: school boards and districts (rows 7 and 10)

Ministry of Education

  • Educator remuneration:
    • row 12 Salaries/wages and allowances
    • row 13 Fringe benefits (except employer's contribution to pension plan
  • Educator pension plans:
    • row 14 Employer's contributions to Canada and Quebec pension plans
    • row 15 Other pension plans
    • row 16 Periodic contributions to rectify actuarial deficiencies
  • Other operating expenditures:
    • row 17 Other operating expenditures
    • row 18 General administration
    • row 19 Total: operating expenses (rows 12 to 18)
  • Capital expenditures
    • row 20 Capital expenditures
    • row 21 Interest on debt services
    • row 22 Total: capital expenditures (rows 20 and 21)
    • row 23 Total expenditures: Ministry of Education (rows 19 and 22)

Other Provincial Departments or Agencies

  • Educator remuneration:
    • row 24 Salaries/wages and allowances
    • row 25 Fringe benefits (except employer's contribution to pension plans)
  • Educator pension plans:
    • row 26 Employer's contributions to Canada and Quebec pension plans
    • row 27 Other pension plans
    • row 28 Periodic contributions to rectify actuarial deficiencies
  • Other operating expenditures:
    • row 29 Other operating expenditures
    • row 30 Total: operating expenses (rows 24 to 29)
  • Capital expenditures:
    • row 31 Capital expenditures
    • row 32 Interest on debt services
    • row 33 Total: capital expenditures (rows 31 and 32)
    • row 34 Total expenditures: other provincial departments and agencies (rows 30 and 33)
    • row 35 Total Education Expenditures (rows 11 , 23 and 34)

2. Enrolments by Type of Program, Grade and Sex, School Boards and Districts  (Headcount), 2002/2003 to 2008/2009

2.1 Regular Programs for Youth for Male, Female and Total

  • Junior Kindergarten   
  • Kindergarten
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Ungraded
  • Total

2.2 Full Time Equivalent ( FTE ) Rate - Regular Programs for Youth for Male, Female and Total

  • Junior Kindergarten
  • Kindergarten

2.3 Upgrading programs1 for adults for Male, Female and Total

  • less than 8
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Ungraded
  • Total

2.4 Vocational Programs2 for Youth and Adults for Male, Female and Total

  • Youth
  • Adults
  • Total

2B. Enrolments by Type of Program, Age and Sex, School Boards and Districts (Headcount), 2002/2003 to 2008/2009

2B.1 Regular Programs for Youth for Male, Female and Total

Age

  • Under 3
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 to 34
  • 35 to 39
  • 40 and over
  • Unknown
  • Total

2B.2 Full Time Equivalent ( FTE ) Rate - Regular Programs for Youth for Male, Female and Total

  • Junior Kindergarten
  • Senior Kindergarten

2B.3 Upgrading programs1 for adults for Male, Female and Total

Age

  • Under 10
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 to 34
  • 35 to 39
  • 40 and over
  • Unknown
  • Total

2B.4 Vocational Programs2 for Youth and Adults for Male, Female and Total

Age

  • Under 10
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 to 34
  • 35 to 39
  • 40 and over
  • Unknown
  • Total

3. Enrolments by Type of Minority and Second Language Programs, Youth Sector by Grade, School Boards and Districts (Headcount), 2002/2003 to 2008/2009

3.1 Regular Second Language Programs3 for Male, Female and Total

  • Junior Kindergarten
  • Kindergarten
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Ungraded
  • Total

3.2 Second Language Immersion Programs4 for Male, Female and Total

  • Junior Kindergarten
  • Kindergarten
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Ungraded
  • Total

3.3 Minority language programs5 for Male, Female and Total

  • Junior Kindergarten
  • Kindergarten
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Ungraded
  • Total

4. Enrolments by type of Aboriginal Language Programs by Grade, School Boards and Districts (Headcount), 2002/2003 to 2008/2009

4.1 Aboriginal as Language of Instruction6

  • Junior Kindergarten
  • Kindergarten
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Ungraded
  • Total

4.2 Aboriginal Language as Language of Instruction7

  • Junior Kindergarten
  • Kindergarten
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Ungraded
  • Total

5. Enrolments in Special Needs Education8 by Type of Disablity, Type of Class, School Boards and Districts (Headcount), 2002/2003 to 2008/2009

5.1 Number of students identified and receiving additional program and service supports for Type of Class, Male, Female and Total

A. For sensory, physical and intellectual disabilities - Low incidence disabilities

  • Regular
  • Special

B. For learning disabilities and behavioural disabilities - High incidence disabilities

  • Regular
  • Special

C. To compensate for SES or other disadvantages

  • Regular
  • Special

Total

  • Regular
  • Special

Grand Total

6. Number of Graduates9 by Type of Programs, Age and Sex, School Boards and Districts, 2002/2003 to 2008/2009

6.1 Regular Programs for Youth for Male, Female and Total

  • Under 10
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 to 34
  • 35 to 39
  • 40 and over
  • Unknown
  • Total

6.2 Adult Upgrading Programs10 for Male, Female and Total

  • Under 10
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 to 34
  • 35 to 39
  • 40 and over
  • Unknown
  • Total

6.3a Vocational11 Programs for Youth for Male, Female and Total

  • Under 10
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 to 34
  • 35 to 39
  • 40 and over
  • Unknown
  • Total

6.3b Vocational11 Programs for Adults for Male, Female and Total

  • Under 10
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 to 34
  • 35 to 39
  • 40 and over
  • Unknown
  • Total

7.1 Number of Headcounts reported as Full/time or Part/time Educators12 by Age Group and Sex, 2002/2003 to 2008/2009

Headcounts Educator

Full-time

  • Less than 25 years
  • 25 to 29 years
  • 30 to 34 years
  • 35 to 39 years
  • 40 to 44 years
  • 45 to 49 years
  • 50 to 54 years
  • 55 to 59 years
  • 60 to 64 years
  • 65 and over
  • Unknown
  • Sub-Total

Part-time

  • Less than 25 years
  • 25 to 29 years
  • 30 to 34 years
  • 35 to 39 years
  • 40 to 44 years
  • 45 to 49 years
  • 50 to 54 years
  • 55 to 59 years
  • 60 to 64 years
  • 65 and over
  • Unknown
  • Sub-Total
  • Total

7.2 Number of Educators12 in Full/time Equivalent ( FTE ) by Categories, 2002/2003 to 2008/2009

Full-Time Equivalent ( FTE ) Educators

  • Teachers
  • School Administrators
  • Pedagogical Support
  • Total

Notes:

1. Include enrolments in General Education Development (GED), Adult Basic Education (ABE) and other  equivalency programs.  Exclude any enrolments in upgrading programs offered at the postsecondary level.

2. Include enrolments in all professional and technical training programs offered in public schools operated by school boards or the province.  Exclude any enrolments in vocational programs offered at the postsecondary level.

3. Regular Second Language Programs (or Core Language programs) Enrolments in programs where French is taught to Anglophone students or English is taught to Francophone students as a “subject” in the regular course offerings.  One or more additional subjects can also be taught in the student’s second official language but second language instruction must total less than 25% of all instruction time.

4. Second Language Immersion Programs: Enrolments in programs where French is the language of instruction for Anglophone students or English is the language of instruction for Francophone students. Instruction time in the student’s second official language is more than 25% of all instruction time.

5. Minority language as Language of Instruction: Enrolments in programs for students from the official language linguistic minority in the relevant province or territory (French outside Québec, English in Québec). These programs allow children in the linguistic minority to purse their education in their first official language.

6. Aboriginal language instruction (a.k.a. Aboriginal second language program or Core Aboriginal): Enrolments in programs where an Aboriginal language is taught as a subject as part of regular course offerings.  One or more additional subjects can also be taught in an Aboriginal language up to less than 25% of the week.

7. Aboriginal language as language of instruction (a.k.a. Aboriginal first language program): enrolments in schools where all classroom instruction is in an Aboriginal language for Aboriginal children.

8. Students with special educational needs are those for whom additional public and/or private resources are provided to support their education.  Additional resources are resources made available over and above those generally available to regular students.  They are resources provided to support students who have difficulties following the regular curriculum.  They can be personnel resources (a more favourable teacher/student ratio, additional teachers, assistants or other personnel), material resources (aids or supports of various types, modification or adaptation to classroom, specialised teaching materials) or financial resources (modified funding formulae, money set aside within the regular budget allocation or additional payments).

Following the OECD and recommendations from the Special Education and Student Services Directors of the Western and Northern Canada Protocol, they are broken in three sub-categories:

Category A refers to students whose disabilities have clear biological causes – such as physical disabilities, visual impairment/blind, hearing impairment/deaf, moderate to severe/profound intellectual disability, chronic health problem, multiple disabilities, autism and foetal alcoholic syndrome (FAS).

Category B refers to students who are experiencing learning and/or behavioural difficulties.

Category C refers to students whose difficulties are considered to arise primarily from socio-economic, cultural and/or linguistic disadvantages for which the education system seeks to compensate.

9. Include first time graduates only: count late graduates but do not count the same graduate twice.

10. Include graduates in General Education Development (GED), Adult Basic Education (ABE) and other equivalency programs. Exclude any graduates of upgrading programs offered at the postsecondary level

11. Include graduates in all professional and technical training programs. Exclude any graduates of vocational programs offered at the postsecondary level.

12. Educators include all employees in the public school system who belong to one of the three following categories: teachers, school administrators and pedagogical support. This definition excludes teacher aides, student teachers and other personel who do not get paid for their employment. Personnel temporarily not at work (e.g. for reasons of illness or injury, maternity or parental leave, holiday or vacation) should be included.

Headcount  educators are defined as the number of educators on September the 30th (or as close as possible thereafter) of the school year  who are responsible for providing services to the students.

It includes all educators in regular public schools, provincial reformatory or custodial schools, and other students recognized and funded by a province or territory. Exclude correspondence or distance programs, private schools or independent school schools financed by federal departments (e.g. the Department of National Defense and the Department of Indian and Northern Affairs).

This category also includes all educators in all professional and technical training programs offered in public schools operated by school boards or the province. Exclude, vocational programs offered at the postsecondary level, distance education programs, private schools and schools financed by federal departments (e.g. the Department of National Defence and the Department of Indian and Northern Affairs).

Full Fime Equivalent (FTE) Educator is defined as the number of full-time educators on September the 30th (or as close as possible thereafter)  of the school year, plus the sum of part-time educators according to their percentage of a full-time employment allocation (determined by the province or territory).

2011 Census Dissemination Discussion Forum - Privacy impact assessment

Introduction

The 2011 Census Dissemination Discussion Forum was developed to foster the exchange of ideas and suggestions for the 2011 Census dissemination strategy. This online discussion forum is a component of the 2011 Census and geography dissemination consultation process and offers users an opportunity to provide input into the planning of the 2011 Census and geography products and services.

Objectives

A privacy impact assessment for the discussion forum was conducted to determine if there were any privacy, confidentiality and security issues associated with the web application, and if so, to make recommendations for their resolution or mitigation.

Description

As is common practice with such online discussions, before being able to leave comments in the discussion forum, participants are asked to provide a user name (alias) and their e-mail address which may be used to correspond with them if required.

Participants are informed that the username they create will be displayed along with their comments and that Statistics Canada will protect their e-mail address from public disclosure. To ensure the latter, e-mail addresses will be removed from the forum database every work day.

Conclusion

This assessment of the 2011 Census Dissemination Discussion Forum did not identify any privacy risks that cannot be managed using existing safeguards.