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A century of trust, safety, facts

Statistics Canada's Trust Centre: Learn how Statistics Canada keeps your data safe and protects your privacy.

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Statistics Canada is committed to serving its clients in a prompt, reliable, courteous, and fair manner.

Please note that Statistics Canada neither sells commercial products nor offers prizes online.

To accommodate Canadians' preferences, Statistics Canada is now using text messaging, in addition to phone calls and email, to remind selected survey participants to complete their online questionnaire. This will help to ensure we have high participation rates for our surveys, which will allow us to continue to produce high-quality data. Our text message short code is 782-782.

General enquiries and comments

Our agents are available Monday to Friday (except holidays) from 8:30 am to 4:30 pm.

Online form

  • Email
    STATCAN.infostats-infostats.STATCAN@canada.ca
  • Telephone
    (toll free) 1-800-263-1136
    (international) 1-514-283-8300
  • Fax
    1-514-283-9350
  • TTY
    1-800-363-7629
  • Mail
    Statistics Canada
    150 Tunney's Pasture Driveway
    Ottawa, Ontario
    K1A 0T6

Media Relations — Media Hotline

613-951-INFO (613-951-4636)
8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday, excluding holidays.
E-mail: STATCAN.mediahotline-ligneinfomedias.STATCAN@canada.ca
An immediate response will be provided to media enquiries received on this line during business hours.

Data service centres

We want to expand and strengthen our partnership and we put you, the data user, at the centre of our activities to enhance access, awareness and ease of use of Data service centres.

Information for survey participants

If you have been selected for a survey, find the answers to all your questions in our Information for survey participants module.

Our commitment

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