Table of Contents
Introduction (STH)
Home Access (HA)
Income (THI)
Introduction (STI)
Current User (CU)
Specific Use (SU)
E-Commerce (EC)
Privacy and security (PS)
Index
Section: Introduction (STH)
STH_BEG
Beginning of Section External variable required:
HHLDSIZE from Labour Force Survey (in 1...20)
STH_R01
Statistics Canada is conducting a survey on Internet use. The survey will help us better understand how the Internet is changing our lives and the economy.
Even if no one in your household uses the Internet, it is important that we obtain your views.
Your answers to this voluntary survey will be kept confidential and only used for statistical purposes.
(Collection Registration Number - STC/SSD-040-75115)
Interviewer: Press <1> to continue.
STH_END
End of Section
Section: Home Access (HA)
HA_BEG
Beginning of Section External variable required:
HHLDSIZE from the Labour Force Survey (in 1...20)
HA_Q01
Does your household have access to the Internet at home?
1 Yes
2 No (Go to HA_Q02)
DK, RF
Default: (Go to HA_C03)
Coverage: All respondents
HA_Q02
What are the reasons your household does not have access to the Internet at home?
Interviewer: Mark all that apply.
01 No need or no interest
02 Cost (service or equipment)
03 Have access to the Internet elsewhere (e.g., at work, school)
04 The available service does not meet our needs
05 Security concerns (e.g., concerns about viruses)
06 Privacy concerns (e.g., concerns about use of personal information)
07 Lack of confidence, knowledge, or skills
08 No Internet-ready device (e.g. desktop computer) available in dwelling
09 Age
10 Disability or health reasons
11 Other - Specify (Go to HA_S02)
DK, RF
Default: (Go to HA_C03)
Note: The ninth and tenth categories "Age" and "Disability or health reasons" were created during Head Office processing based on answers found in the "Other Specify" category.
Coverage: HA_Q01 = 2
HA_S02
What are the reasons your household does not have access to the Internet at home?
Interviewer: Specify.
Coverage: HA_Q01 = 2 and HA_Q02 = 11
HA_C03
If HA_Q01 = 1 (Yes) (Go to HA_Q03)
Otherwise (Go to HA_C09)
HA_Q03
Do members of your household access the Internet at home using: ...?
Interviewer: Read categories to respondent. Mark all that apply.
1 a desktop computer
2 a laptop computer (including Netbooks and Tablet computers)
3 a video games console (e.g. Xbox Live, PlayStation 3)
4 a BlackBerry, iPhone or other wireless handheld device (e.g. iPod Touch, Palm Pre)
5 any other device - Specify (Go to HA_S03)
DK, RF
Default: (Go to HA_Q04)
Coverage: HA_Q01 = 1
HA_S03
Do members of your household access the Internet at home using a:
Interviewer: Specify.
Coverage: HA_Q01 = 1 and HA_Q03 = 5
HA_Q04
Is your household currently connected to the Internet at home by: ...?
Interviewer: Read categories to respondent. Mark all that apply.
Exclude wireless routers, which are used to distribute the Internet signal within the home.
1 a telephone line
2 a cable line
3 a satellite dish
4 a wireless connection (including handheld devices, sticks or fixed wireless)
5 any other connection - Specify (Go to HA_S04)
DK, RF
Default: (Go to HA_C05)
Coverage: HA_Q01 = 1
HA_S04
Is your household currently connected to the Internet at home by:
Interviewer: Specify.
Coverage: HA_Q01 = 1 and HA_Q04 = 5
HA_C05
If one of responses in HA_Q04 = 4 (wireless) (Go to HA_Q05)
Otherwise (Go to HA_C06)
HA_Q05
You mentioned a wireless connection. Excluding wireless routers, is your household currently connected to the Internet at home by: ...?
Interviewer: Read categories to respondent. Mark all that apply.
Exclude wireless routers, which are used to distribute the Internet signal within the home.
1 a mobile Internet service for a Blackberry, iPhone or other wireless handheld device (for example, iPod Touch, Palm Pre)
2 a wireless stick or card (for example, data or mobile access stick connected to a laptop USB port)
3 a fixed wireless or Point-to-Point connection (for example, requiring line of sight reception)
4 any other wireless connection - Specify (Go to HA_S05)
DK, RF
Default: (Go to HA_C06)
Coverage: HA_Q01 = 1 and HA_Q04 = 4
HA_S05
You mentioned a wireless connection. Excluding wireless routers, is your household currently connected to the Internet at home by:
Interviewer: Specify.
Coverage: HA_Q01 = 1 and HA_Q04 = 4 and HA_Q05 = 4
HA_C06
If HA_Q04 = 1 only (telephone and no other responses) (Go to HA_Q06)
Otherwise (Go to HA_Q07)
HA_Q06
Does your household access the Internet at home using a high speed connection?
1 Yes
2 No (Go to HA_C09)
DK, RF
Coverage: HA_Q01 = 1 and HA_Q04 = (1 and <> 2, 3, 4 or 5)
HA_Q07
What is the name of your Internet Service Provider (ISP)?
Interviewer: Mark all that apply. This information will help in determining the level of service available in the respondent's area.
01 3 Web
02 AEI Internet
03 Aliant (Bell Aliant)
04 Bell (Sympatico)
05 Cogeco
06 Eastlink
07 Mountain Cable
08 MTS (Allstream)
09 Primus
10 Rogers
11 Sask Tel
12 Shaw
13 TekSavvy Solutions
14 Telus
15 Velcom
16 Videotron
17 Xplornet
18 Access
19 Telebec
20 Other - Specify (Go to HA_S07)
DK, RF
Default: (Go to HA_Q08)
Note: The 18th and 19th categories "Access" and "Telebec" were created during Head Office processing based on answers found in the "Other Specify" category.
Coverage: HA_Q01 = 1 and HA_Q06 <> 2
HA_S07
What is the name of your Internet Service Provider (ISP)?
Interviewer: Specify. This information will help in determining the level of service available in the respondent's area.
Coverage: HA_Q01 = 1 and HA_Q06 <> 2 and HA_Q07 = 20
HA_Q08
What is the estimated monthly cost of your home Internet connections?
Interviewer: Enter value to the nearest dollar. Exclude taxes.
[Min: 0 Max: 995]
DK, RF
Coverage: HA_Q01 = 1 and HA_Q06 <> 2
HA_C09
If (HA_Q01 = 2 (No)) or (HA_Q06 = 2 (No)) (Go to HA_Q09)
Otherwise (Go to HA_END)
HA_Q09
Is there a high speed Internet service available in your area?
1 Yes
2 No
DK, RF
Coverage: HA_Q01 = 2 and HA_Q06 = 2
HA_END End of Section
Section: Income (THI)
THI_BEG
Beginning of Section
THI_R01
Now a question about your total household income. This information will be used to determine if Internet service is affordable to Canadians.
Interviewer: Press <1> to continue.
THI_Q01
What is your best estimate of the total household income received by all household members, from all sources, before taxes and deductions, during the year ending December 31, 2009?
Interviewer: Income can come from various sources such as from work, investments, pensions or government. Examples include Employment Insurance, Social Assistance, Child Tax Benefit and other income such as child support, alimony and rental income.
Capital gains should not be included in the household income.
[Min: -9000000 Max: 90000000]
DK, RF
Coverage: All respondents
THI_C02
If THI_Q01 = (DK or RF) (Go to THI_Q02)
Otherwise (Go to THI_END)
THI_Q02
Can you estimate in which of the following groups your household income falls? Was the total household income during the year ending December 31, 2009: ...?
Interviewer: Read categories to respondent.
1 less than $50,000 (including income loss) (Go to THI_Q03)
2 $50,000 and more (Go to THI_Q04)
DK, RF
Default: (Go to THI_END)
Coverage: THI_Q01 = (DK or RF)
THI_Q03
Please stop me when I have read the category which applies to your household. Was it: ...?
Interviewer: Read categories to respondent.
01 less than $5,000
02 $5,000 to less than $10,000
03 $10,000 to less than $15,000
04 $15,000 to less than $20,000
05 $20,000 to less than $30,000
06 $30,000 to less than $40,000
07 $40,000 to less than $50,000
DK, RF
Default: (Go to THI_END)
Coverage: THI_Q01 = (DK or RF) and THI_Q02 = 1
THI_Q04
Please stop me when I have read the category which applies to your household. Was it: ...?
Interviewer: Read categories to respondent.
01 $50,000 to less than $60,000
02 $60,000 to less than $70,000
03 $70,000 to less than $80,000
04 $80,000 to less than $90,000
05 $90,000 to less than $100,000
06 $100,000 to less than $150,000
07 $150,000 and over
DK, RF
Coverage: THI_Q01 = (DK or RF) and THI_Q02 = 2
THI_END End of Section
If the household has been selected to receive only the household component (this applies to rural respondents in rotation groups 4 and 5), these respondents receive no other modules. These respondents proceed to the end of survey (SE_BEG).
All other households (rotations 1, 2, 3 and 6) will go to the individual component, starting with the Introduction, individual (STI), once an individual has been randomly selected from the household.
Section: Introduction (STI)
STI_BEG
Beginning of Section
Import PPI_I.PPI_N01, PPI_H.PPI_N01
STI_C01
If PPI_I = PPI_H (Go to STI_R01)
Otherwise (Go to STI_R02)
STI_R01
Now we are going to ask some questions about your personal use of the Internet during the past 12 months, from any location. Please exclude business-related use.
(Collection Registration Number - STC/SSD-040-75115)
Interviewer: Press <1> to continue.
Default: (Go to STI_END)
STI_R02
Statistics Canada is conducting a survey on Internet use. The survey will help us better understand how the Internet is changing our lives and the economy.
We are going to ask some questions about your personal use of the Internet during the past 12 months, from any location. Please exclude business-related use.
Even if you do not use the Internet, it is important that we obtain your views.
Your answers to this voluntary survey will be kept confidential and only used for statistical purposes.
(Collection Registration Number - STC/SSD-040-75115)
Interviewer: Press <1> to continue.
STI _END
End of Section
Section: Current User (CU)
CU_BEG Beginning of Section
CU_Q01 Did you use the Internet during the past 12 months for personal use?
1 Yes (Go to CU_Q02)
2 No
DK, RF
Default: (Go to CU_C12)
Coverage: All respondents
CU_Q02
How many years have you used the Internet?
Interviewer: Read categories to respondent.
1 Less than 1 year
2 1 to 2 years (1 year or more but less than 2 years)
3 2 to 5 years (2 years or more but less than 5 years)
4 5 to 10 years (5 years or more but less than 10 years)
5 10 or more years
DK, RF
Coverage: CU_Q01 = 1
CU_Q03
How often do you use the Internet for personal use in a typical month?
Interviewer: Read categories to respondent.
1 At least once a day
2 At least once a week (but not every day)
3 At least once a month (but not every week)
4 Less than once a month
DK, RF
Coverage: CU_Q01 = 1
CU_Q04
In a typical week, on average, how many hours do you spend on the Internet for personal use?
Interviewer: Read categories to respondent.
01 Less than 5 hours
02 Between 5 and 9 hours
03 Between 10 and 19 hours
04 Between 20 and 29 hours
05 Between 30 and 39 hours
06 40 hours or more per week
DK, RF
Coverage: CU_Q01 = 1
CU_Q05
During the past 12 months, did you use the Internet for personal use: ... from home?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
CU_Q06
(During the past 12 months, did you use the Internet for personal use:) ... from work?
Interviewer: Do not include use from home for tele-work or home based business.
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
CU_Q07
(During the past 12 months, did you use the Internet for personal use:) ... as a student from school?
Interviewer: Do not include if the respondent is an instructor using the Internet in school for work.
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
CU_Q08
(During the past 12 months, did you use the Internet for personal use:) ... from a public library?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
CU_Q09
(During the past 12 months, did you use the Internet for personal use:) ... with a BlackBerry, iPhone or other wireless handheld device (e.g. iPod Touch, Palm Pre)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
CU_Q10
(During the past 12 months, did you use the Internet for personal use:) ... from any other locations (such as a friend's or relative's home, or hotel)?
1 Yes (Go to CU_Q11)
2 No
DK, RF
Default: (Go to CU_C12)
Coverage: CU_Q01 = 1
CU_Q11
From what other locations did you use the Internet during the past 12 months?
Interviewer: Mark all that apply.
01 Relative's home
02 Friend's or neighbour's home
03 Government office, department or kiosk (including Community Access Program site)
04 Wifi hotspot (including Internet or cyber café, or similar)
05 Voluntary organization
06 During travel (including hotel, airport, other office)
07 Other - Specify (Go to CU_S11)
DK, RF
Default: (Go to CU_C12)
Coverage: CU_Q01 = 1 and CU_Q10 = 1
CU_S11
From what other locations did you use the Internet during the past 12 months?
Interviewer: Specify.
Coverage: CU_Q01 = 1 and CU_Q10 = 1 and CU_Q11 = 07
CU_C12
If CU_Q01 = 2 (No) (Go to CU_Q12)
Otherwise (Go to CU_END)
CU_Q12
What are the reasons you do not use the Internet?
Interviewer: Mark all that apply.
01 Cost (service or equipment)
02 Limited access to a computer
03 No need / no interest / not useful / not enough time
04 Lack of skills or training / Internet or computer too difficult to use
05 Too much objectionable material on Internet
06 Confidentiality, security or privacy concerns
07 Fear of technology
08 Age reasons/Seniors
09 Disability
10 Used at work, no longer at work
11 Used at school, no longer at school
12 Other - Specify (Go to CU_S12)
DK, RF
Default: (Go to CU_END)
Coverage: CU_Q01 = 2
CU_S12
What are the reasons you do not use the Internet?
Interviewer: Specify.
Coverage: CU_Q01 = 2 and CU_Q12 = 12
CU_END
End of Section
Section: Specific Use (SU)
SU_BEG
Beginning of Section
Import the following variable:
CU_Q01 from the Module CU (1,2, DK, RF)
SU_C01
If CU_Q01 = 1 (Yes) (Go to SU_R01)
Otherwise (Go to SU_END)
SU_R01
The next questions relate to personal Internet use from any location and device.
Interviewer: Press <1> to continue.
SU_Q01
During the past 12 months, have you used the Internet: ... for e-mail?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q02
(During the past 12 months, have you used the Internet:) ... to use an instant messenger (e.g., Windows Live Messenger, Yahoo Messenger)?
Interviewer: Exclude text messaging over cellular networks.
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q03
(During the past 12 months, have you used the Internet:) ... to visit or interact with government websites?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q04
(During the past 12 months, have you used the Internet:) ... to search for medical or health-related information?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q05
(During the past 12 months, have you used the Internet:) ... for formal education, training or school work?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q06
(During the past 12 months, have you used the Internet:) ... for travel information or making travel arrangements?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q07
(During the past 12 months, have you used the Internet:) ... to search for employment?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q08
(During the past 12 months, have you used the Internet:) ... for electronic banking (e.g., paying bills, viewing statements, transferring funds between accounts)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q09
(During the past 12 months, have you used the Internet:) ... to research investments?
Interviewer: 'Research investments' includes gathering information about existing investments, or to learn about stock prices, interest rates, etc. for future personal investment.
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q10
(During the past 12 months, have you used the Internet:) ... to read or watch the news?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q11
(During the past 12 months, have you used the Internet:) ... to research community events?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q12
(During the past 12 months, have you used the Internet:) ... to window shop or browse for information on goods or services?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q13
(During the past 12 months, have you used the Internet:) ... to sell goods or services (e.g. through auction sites)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q14
(During the past 12 months, have you used the Internet:) ... to use social networking sites (e.g., Facebook, MySpace)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q15
(During the past 12 months, have you used the Internet:) ... to contribute content or participate in discussion groups (e.g., blogging, message boards, posting images)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q16
(During the past 12 months, have you used the Internet:) ... to play online games?
Interviewer: Include any games played over the Internet, including those using a video game console or social networking sites.
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q17
(During the past 12 months, have you used the Internet:) ... to obtain or save music (free or paid downloads)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q18
(During the past 12 months, have you used the Internet:) ... to obtain or save software (free or paid downloads)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q19
(During the past 12 months, have you used the Internet:) ... to listen to the radio online?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q20
(During the past 12 months, have you used the Internet:) ... to download or watch TV online?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q21
(During the past 12 months, have you used the Internet:) ... to download or watch movies or video clips online?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_Q22
(During the past 12 months, have you used the Internet:) ... to make telephone calls online (e.g. Skype)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
SU_END
End of Section
Section: E-Commerce (EC)
EC_BEG
Beginning of Section
Import the following variable:
CU_Q01 from the Module CU (1,2,DK, RF)
EC_C01
If CU_Q01 = 1 (Yes) (Go to EC_R01)
Otherwise (Go to EC_END)
EC_R01
The next few questions are about using the Internet to order goods and services for personal or household use. You may or may not have paid for these goods or services over the Internet. Please exclude any orders for a business.
Interviewer: Press <1> to continue.
EC_Q01
During the past 12 months, did you order any goods or services over the Internet?
Interviewer: Include free orders and those based on points or redemption programs.
1 Yes (Go to EC_Q02)
2 No
DK, RF
Default: (Go to EC_C11)
Coverage: CU_Q01 = 1
EC_Q02
During the past 12 months, which of the following types of goods or services did you order?
Interviewer: Read categories to respondent. Mark all that apply.
01 Software
02 Music (e.g., CDs, MP3)
03 Books, magazines, online newspapers
04 Videos or DVDs
05 Memberships or registration fees (e.g., health clubs, tuition, online television subscriptions)
06 Gift certificates or gift cards
07 None of the above
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 1
EC_C03
If at least 1 of the items (1 through 6) in EC_Q02 is selected (Go to EC_Q03)
Otherwise (Go to EC_Q04)
EC_Q03
Were any of these products delivered directly to your computer over the Internet rather than physically delivered to your home?
Interviewer: If respondent does not have a computer, include products delivered directly to wireless handheld devices (such as a BlackBerry or iPhone).
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 1 and EC_Q02 = (01:06)
EC_Q04
During the past 12 months, did you order: ...?
Interviewer: Read categories to respondent. Mark all that apply.
01 tickets for entertainment events (e.g., concerts, movies, sports)
02 computer hardware
03 food or beverages (e.g. specialty foods or wine, pizza delivery)
04 prescription drugs or products (e.g., glasses)
05 other health or beauty products (e.g., vitamins, cosmetics)
06 clothing, jewellery or accessories
07 house wares (e.g., large appliances, furniture)
08 consumer electronics (e.g., cameras, stereos, TVs, DVD players)
09 travel arrangements (e.g., hotel reservations, travel tickets, rental cars)
10 sports equipment
11 toys and games
12 home improvement or gardening supplies (including tools)
13 photographic services
14 automotive products
15 real estate
16 flowers
17 other goods or services - Specify (Go to EC_S04)
18 No other goods or services
DK, RF
Default: (Go to EC_Q05)
Note: The 14th, 15th and 16th categories "automotive products", "real estate" and "flowers" were created during Head Office processing based on answers found in the "Other Specify" category.
Coverage: CU_Q01 = 1 and EC_Q01 = 1
EC_S04
During the past 12 months, did you order:
Interviewer: Specify.
Coverage: CU_Q01 = 1 and EC_Q01 = 1 and EC_Q04 = 17
EC_Q05
Did you order goods and services from: ...?
Interviewer: Read categories to respondent. Mark all that apply.
1 vendors in Canada
2 vendors in the United States
3 vendors in other countries
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 1
EC_Q06
During the past 12 months, how many separate orders did you place over the Internet?
Interviewer: Number of transactions, not articles purchased.
[Min: 1 Max: 995]
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 1
EC_C07
If EC_Q06 = DK (Go to EC_Q07)
Otherwise (Go to EC_Q08)
EC_Q07
Would you estimate the number of orders you placed on the Internet was: ...?
Interviewer: Read categories to respondent.
1 1 or 2 orders
2 3 to 10 orders
3 11 to 20 orders
4 more than 20 orders
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 1 and EC_Q06 = DK
EC_Q08
During the past 12 months, what was the estimated total cost, in Canadian dollars, of the goods and services you ordered over the Internet?
Interviewer: Probe for estimate, round to nearest dollar.
[Min: 0 Max: 999995]
DK, RF (Go to EC_Q09)
Default: (Go to EC_Q10)
Coverage: CU_Q01 = 1 and EC_Q01 = 1
EC_Q09
Would you estimate the total cost of goods and services you ordered over the Internet was: ...?
Interviewer: Read categories to respondent.
1 less than $100
2 $100 to $499
3 $500 to $999
4 $1000 or more
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 1 and EC_Q08 = (DK, RF)
EC_Q10
During the past 12 months, how did you pay for these goods or services ordered over the Internet?
Interviewer: Read categories to respondent. Mark all that apply.
01 A credit card online
02 Debit card or electronic bank transfer online
03 Paypal, Google Checkout or another online payment service
04 Prepaid gift card or online voucher
05 Points from rewards or redemption program (e.g., Air Miles)
06 Payment not made on the Internet (e.g., telephone, mail, COD)
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 1
EC_C11
If EC_Q01 = 2 (No) (Go to EC_Q11)
Otherwise (Go to EC_END)
EC_Q11
What was the main reason for not ordering any goods or services online during the last 12 months?
01 No interest
02 Prefer to shop in person
03 Security concerns (about giving credit card details)
04 Privacy concerns (about providing personal information)
05 Delivery concerns (shipping costs or concerns about returning goods)
06 Availability (products not always available to a Canadian address)
07 Do not have a credit card for online transactions
08 Speed of Internet connection is too slow
09 Other
DK, RF
Coverage: CU_Q01 = 1 and EC_Q01 = 2
EC_END
End of Section
Section: Privacy and security (PS)
PS_BEG
Beginning of Section
Import the following variable:
CU_Q01 from the Module CU (1,2,DK, RF)
PS_C01 If CU_Q01 = 1 (Yes) (Go to PS_R01)
Otherwise (Go to PS_END)
PS_R01
The next questions are about the security and privacy of your personal use of the Internet.
Interviewer: Press <1> to continue.
PS_Q01
Do you currently use any security software to protect your computer or other devices you use to access the Internet?
Interviewer: Other devices may include a BlackBerry, iPhone, or any other wireless handheld device (e.g., iPod Touch, Palm Pre) with Internet access.
1 Yes (Go to PS_Q02)
2 No
DK, RF
Default: (Go to PS_Q06)
Coverage: CU_Q01 = 1
PS_Q02
Aside from any Internet security software that may have come with your operating system or is provided by your Internet Service Provider, have you purchased any security software you currently use?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1 and PS_Q01 = 1
PS_Q03
Do you currently use any free versions of Internet security software?
Interviewer: Exclude software that came with an operating system or is provided by an Internet Service Provider.
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1 and PS_Q01 = 1
PS_Q04
Do you update the security software manually or is it done automatically?
Interviewer: Update refers to security updates, not subscription renewals.
1 Manually (Go to PS_Q05)
2 Automatically
DK, RF
Default: (Go to PS_Q06)
Coverage: CU_Q01 = 1 and PS_Q01 = 1
PS_Q05
How often do you update your Internet security software?
Interviewer: Read categories to respondent. Update refers to security updates, not subscription renewals.
1 Every time a new update is available
2 Occasionally
3 Never
DK, RF
Coverage: CU_Q01 = 1 and PS_Q01 = 1 and PS_Q04 = 1
PS_Q06
How often do you back up files (such as documents, spreadsheets or pictures) electronically?
Interviewer: Read categories to respondent. Include electronic copies of files only (e.g., files placed on a CD, DVD, memory stick or external hard drive, or stored on websites). Do not include printed copies of documents.
1 Always or almost always
2 Occasionally
3 Never
DK, RF
Coverage: CU_Q01 = 1
PS_Q07
How frequently do you delete your browser history?
Interviewer: Read categories to respondent.
1 After each use
2 Occasionally
3 Never
DK, RF
Coverage: CU_Q01 = 1
PS_Q08
Have you ever: ... received e-mails requesting personal financial information (such as bank account numbers or passwords) from a fraudulent source?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
PS_Q09
Have you ever: ... experienced misuse of personal information on the Internet (e.g. misuse of pictures, videos or personal data uploaded on public websites)?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1
PS_Q10
Have you ever: ... experienced a computer virus?
1 Yes (Go to PS_Q11)
2 No
DK, RF
Default: (Go to PS_END)
Coverage: CU_Q01 = 1
PS_Q11
Did the virus (or viruses) result in the loss of information or damage to software?
1 Yes
2 No
DK, RF
Coverage: CU_Q01 = 1 and PS_Q10 = 1
PS_END
End of Section
Index
C
CU_BEG 8
CU_C12 11
CU_END 12
CU_Q01 8
CU_Q02 9
CU_Q03 9
CU_Q04 9
CU_Q05 9
CU_Q06 10
CU_Q07 10
CU_Q08 10
CU_Q09 10
CU_Q10 10
CU_Q11 11
CU_Q12 11
CU_S11 11
CU_S12 12
E
EC_BEG 16
EC_C01 16
EC_C03 17
EC_C07 19
EC_C11 20
EC_END 20
EC_Q01 17
EC_Q02 17
EC_Q03 17
EC_Q04 18
EC_Q05 18
EC_Q06 19
EC_Q07 19
EC_Q08 19
EC_Q09 19
EC_Q10 20
EC_Q11 20
EC_R01 16
EC_S04 18
H
HA_BEG 1
HA_C03 2
HA_C05 3
HA_C06 4
HA_C09 5
HA_END 6
HA_Q01 1
HA_Q02 2
HA_Q03 2
HA_Q04 3
HA_Q05 4
HA_Q06 4
HA_Q07 5
HA_Q08 5
HA_Q09 6
HA_S02 2
HA_S03 3
HA_S04 3
HA_S05 4
HA_S07 5
P
PS_BEG 20
PS_C01 20
PS_END 23
PS_Q01 21
PS_Q02 21
PS_Q03 21
PS_Q04 21
PS_Q05 22
PS_Q06 22
PS_Q07 22
PS_Q08 22
PS_Q09 22
PS_Q10 23
PS_Q11 23
PS_R01 20
S
STH_BEG 1
STH_END 1
STH_R01 1
STI_BEG 7
STI_C01 7
STI_END 8
STI_R01 8
STI_R02 8
SU_BEG 12
SU_C01 12
SU_END 16
SU_Q01 12
SU_Q02 12
SU_Q03 12
SU_Q04 13
SU_Q05 13
SU_Q06 13
SU_Q07 13
SU_Q08 13
SU_Q09 14
SU_Q10 14
SU_Q11 14
SU_Q12 14
SU_Q13 14
SU_Q14 15
SU_Q15 15
SU_Q16 15
SU_Q17 15
SU_Q18 15
SU_Q19 16
SU_Q20 16
SU_Q21 16
SU_Q22 16
SU_R01 12
T
THI_BEG 6
THI_C02 6
THI_END 7
THI_Q01 6
THI_Q02 6
THI_Q03 7
THI_Q04 7
THI_R01 6