Business information
1. Please provide the following information for this business below.
Business name:
Address (number and street)
City:
Province or territory
1: Alberta
2: British Columbia
3: Manitoba
4: New Brunswick
5: Newfoundland and Labrador
6: Northwest Territories
7: Nova Scotia
8: Nunavut
9: Ontario
10: Prince Edward Island
11: Quebec
12: Saskatchewan
13: Yukon
Postal code:
Example: A9A 9A9
2. What is this business's business number?
Business Number (BN): A unique number the Canada Revenue Agency (CRA) assigns businesses in Canada as a tax ID. It is a nine-digit number that is unique to each business and is used when dealing with federal, provincial, or local governments.
Business number:
3. Which of the following categories best describes this business?
1: A government agency, or owned or controlled by a government agency
2: A private sector business
3: A non-profit organization
7: Do not know
4. Is this business majority-owned by an individual in any of the following groups?
Majority-owned: Ownership is comprised of 51% or more.
Select all that apply.
1: Woman
2: First Nations, Métis or Inuit
3: Visible minority
4: Immigrant to Canada
5: Person with a disability
OR
6: None of the above
5. What industry best corresponds to this business's main activity?
1: Agriculture, forestry, fishing and hunting
2: Mining, quarrying, and oil and gas extraction
3: Utilities
4: Construction
5: Manufacturing
6: Wholesale trade
7: Retail trade
8: Transportation and warehousing
9: Information and cultural industries
10: Finance and insurance
11: Real estate and rental and leasing
12: Professional, scientific and technical services
13: Management of companies and enterprises
14: Administrative and support, waste management and remediation services
15: Educational services
16: Health care and social assistance
17: Arts, entertainment and recreation
18: Accommodation and food services
19: Public administration
20: Other services
97: Do not know
6. As of February 1st, 2020, how many employees did this business have?
Include all employees who would receive a T4.
Exclude business owners, contract workers, and other personnel who would not receive a T4.
When precise figures are not available, please provide your best estimate.
01: 0 employees
02: 1 to 4 employees
03: 5 to 19 employees
04: 20 to 99 employees
05: 100 to 249 employees
06: 250 to 499 employees
07: 500 or more employees
97: Do not know
7. On February 1st, 2020, if this business no longer had any source of revenue, how many days could it have continued to operate?
When precise figures are not available, please provide your best estimate.
Number of days:
OR
1: Do not know
8. To what extent does this business rely on each of the following sources for updates on COVID-19?
Government of Canada website
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Other websites
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Business or industry associations
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Social media
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Print media
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Radio
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Television
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Other
1: Not at all
2: Low
3: Medium
4: High
5: Do not know
Business workforce
9. Prior to February 1st, 2020, what percent of this business's workforce was teleworking or working remotely?
When precise figures are not available, please provide your best estimate.
01: 0% to less than 1%
02: 1% to less than 10%
03: 10% to less than 20%
04: 20% to less than 30%
05: 30% to less than 40%
06: 40% to less than 50%
07: 50% to less than 60%
08: 60% to less than 70%
09: 70% to less than 80%
10: 80% to less than 90%
11: 90% to less than 100%
12: 100%
97: Do not know
10. On March 31st, 2020, what percent of this business's workforce was teleworking or working remotely?
When precise figures are not available, please provide your best estimate.
01: 0% to less than 1%
02: 1% to less than 10%
03: 10% to less than 20%
04: 20% to less than 30%
05: 30% to less than 40%
06: 40% to less than 50%
07: 50% to less than 60%
08: 60% to less than 70%
09: 70% to less than 80%
10: 80% to less than 90%
11: 90% to less than 100%
12: 100%
97: Do not know
11. Of this business's workforce on February 1st, 2020, what percent is still able to carry out a majority of their duties?
Consider all employees this business had on February 1st, 2020 including those that have been laid off.
When precise figures are not available, please provide your best estimate.
01: 0% to less than 1%
02: 1% to less than 10%
03: 10% to less than 20%
04: 20% to less than 30%
05: 30% to less than 40%
06: 40% to less than 50%
07: 50% to less than 60%
08: 60% to less than 70%
09: 70% to less than 80%
10: 80% to less than 90%
11: 90% to less than 100%
12: 100%
97: Do not know
Business impacts and actions
12. To what extent has this business experienced the following impacts of COVID-19?
Decrease in demand for products or services
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Disruptions experienced by your suppliers
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Unable to move or ship goods due to disrupted supply chains
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Cancellation of services offered by this business
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Cancellation of contracts
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Uncertain accounts payable
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Inability to have staff physically on-site
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Staff absences due to self-quarantine
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Staff absences to care for family members
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Reduction in productivity due to remote work
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Important meetings, gatherings or events cancelled
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Travel for staff cancelled
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Heightened public fear or caution causing customers to avoid this business's physical locations or services
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
Other
1: No impact
2: Low impact
3: Medium impact
4: High impact
7: Do not know
13. Which of the following changes has this business made to adapt to the current COVID-19 situation?
Select all that apply.
1: Altered methods of production
2: Altered products or services offered to customers
3: Discontinued a product or service
4: Added new ways to interact with or sell to customers
5: Increased use of virtual connection internally
6: Increased use of virtual connections externally or e-commerce
7: Voluntarily closed temporarily
8: Closed temporarily as mandated by government
9: Closed permanently
10: Invested in equipment to produce new products or expand existing product lines
11: Postponed a merger or acquisition
12: Temporarily halted exports
13: Canceled contracts
14: Altered research and development
15: Increased maintenance costs
16: Decreased maintenance costs
17: Other - Specify other:
OR
18: None of the above
OR
19: Do not know
14. Which of the following actions has this business taken with regards to staffing due to COVID-19?
Select all that apply.
1: Reduced staff hours or shifts
2: Increased staff hours or shifts
3: Reduced salaries or wages
4: Froze salaries or wages
5: Increased salaries or wages
6: Froze bonus payments
7: Delayed compensation
8: Hired more staff
9: Laid off staff
What percent of this business's workforce has been laid off due to COVID-19?
When precise figures are not available, please provide your best estimate.
Percent of workforce laid off:
10: Implemented an Employment Insurance (EI) work-sharing program
11: Introduced temporary cost-reduction measures
e.g., mandatory vacation
12: Altered or changed contributions to pension or benefit plans
13: Other - Specify other:
OR
14: No changes have been implemented with regards to staffing
OR
15: Do not know
Social distancing measures
15. How has this business been impacted by social distancing measures?
Social distancing measures (e.g., working from home, school closures, cancelling events) are changes in everyday routines in order to minimize close contact with others and slow the rate of new infections.
1: This business has been negatively impacted by social distancing measures
2: Social distancing measures have had little or no impact on this business
3: This business has benefited from social distancing measures
16. Since March 15th, 2020, which of the following business practices has this business been able to test or introduce as a result of social distancing?
Select all that apply.
1: Working from home
2: Maintaining business connections virtually
3: Time sheets
4: E-commerce
5: New services or products
6: Staff reporting structure
7: Training
8: Research and development
9: None of the above
17. How long could this business sustain itself while social distancing measures are in place?
01: Less than one week
02: One week to less than 1 month
03: 1 month to less than 2 months
04: 2 months to less than 3 months
05: 3 months to less than 4 months
06: 4 months to less than 5 months
07: 5 months to less than 6 months
08: 6 months or more
09: This business cannot remain fully or partially operational for any period of time while social distancing measures are in place
97: Do not know
Financial impacts
18. Compared to the period of January 1st, 2019 to March 31st, 2019, to what extent has this business's revenue changed from the same period of January 1st, 2020 to March 31st, 2020?
When precise figures are not available, please provide your best estimate.
1: Increased 10% or more
2: Increased 1% to less than 10%
3: No change
4: Decreased 1% to less than 10%
5: Decreased 10% to less than 20%
6: Decreased 20% to less than 30%
7: Decreased 30% to less than 40%
8: Decreased 40% to less than 50%
9: Decreased 50% or more
10: Not applicable (e.g., started operating after March 31st, 2019)
19. For each of the following, indicate whether this business has increased or decreased expenditures to address the economic impacts of COVID-19?
Subcontracts
1: Increased
2: No change
3: Decreased
7: Do not know
Research and development fees
1: Increased
2: No change
3: Decreased
7: Do not know
Office and computer related expenses
e.g., supplies, postage, computer upgrades
1: Increased
2: No change
3: Decreased
7: Do not know
Repair & maintenance
1: Increased
2: No change
3: Decreased
7: Do not know
Insurance
1: Increased
2: No change
3: Decreased
7: Do not know
Advertising, marketing, promotion, meals and entertainment
1: Increased
2: No change
3: Decreased
7: Do not know
Travel
1: Increased
2: No change
3: Decreased
7: Do not know
Education and skills development
1: Increased
2: No change
3: Decreased
7: Do not know
Corporate social responsibility and charitable
1: Increased
2: No change
3: Decreased
7: Do not know
Sanitation and cleaning
1: Increased
2: No change
3: Decreased
7: Do not know
20. What percent of assets has this business tried to liquidate due to COVID-19?
When precise figures are not available, please provide your best estimate.
01: 0% to less than 1%
02: 1% to less than 5%
03: 5% to less than 10%
04: 10% to less than 20%
05: 20% to less than 30%
06: 30% to less than 40%
07: 40% to less than 50%
08: 50% or more
97: Do not know
21. Has this business requested credit from financial institutions to cover operating costs due to revenue shortfalls caused by COVID-19?
If your business has made multiple requests for credit, please report for only the largest request.
1: Yes, a request was fully or partially approved
2: Yes, but the request was rejected
3: No request was made
7: Do not know
22. Have rent payments owed by this business been deferred?
1: Rent payments have been deferred
2: Rent payments have not been deferred
3: Deferral of rent payments is not necessary
4: Business has not asked or been offered to defer rent owed
5: This business does not pay rent
7: Do not know
Business processes
23. In the last twelve months, did this business perform any of the following business activities?
Select all that apply.
1: Sell goods or services outside of Canada
2: Make investments outside of Canada
3: Sell goods to Canadian companies who then resold them outside of Canada
4: Import goods or services from outside of Canada
5: Relocate any business activities or employees from another country into Canada
6: Engage in other international business activities
OR
7: None of the above
New products
24. Which of the following new products has this business begun manufacturing in response to requests from government?
Select all that apply.
1: Ventilators
2: Masks and eye protection
3: Gloves
4: Swabs
5: Disinfectant wipes
6: Lab testing equipment or chemicals
7: Gowns
8: Hand sanitizer
9: Other - Specify other:
OR
10: Do not know
OR
11: None of the above
Business recovery
25. Once social distancing measures are removed, how long would this business require to be able to re-open or return to normal operations?
1: Less than one week
2: One week to less than 1 month
3: 1 month to less than 2 months
4: 2 months to less than 3 months
5: 3 months to less than 4 months
6: 4 months to less than 5 months
7: 5 months to less than 6 months
8: 6 months or more
9: This business cannot recover and has closed permanently
97: Do not know
26. To what extent will each of the following be a challenge for this business with regards to recruitment and training as the economy returns to a normal state of activity?
Finding qualified workers
1: Low
2: Medium
3: High
4: Not applicable
7: Do not know
Recruiting qualified workers
1: Low
2: Medium
3: High
4: Not applicable
7: Do not know
Retaining qualified workers
1: Low
2: Medium
3: High
4: Not applicable
7: Do not know
Finding time and resources for training current staff
1: Low
2: Medium
3: High
4: Not applicable
7: Do not know
Finding time and resources for training new staff
1: Low
2: Medium
3: High
4: Not applicable
7: Do not know
Convincing staff that have been working remotely to return to working on-site
1: Low
2: Medium
3: High
4: Not applicable
7: Do not know
Hiring temporary foreign workers
1: Low
2: Medium
3: High
4: Not applicable
7: Do not know
27. Which of these occupational groups, according to the needs of your business, will be the most needed during the recovery period?
Note: Press the help button (?) for additional information.
01: Management
02: Business, finance and administration
03: Natural and applied sciences and related
04: Health
05: Education, law and social, community and government services
06: Art, culture, recreation and sport
07: Sales and service
08: Trades, transport and equipment operators and related
09: Natural resources, agriculture and related production
10: Manufacturing and utilities
11: Other
Business or trade associations
28. How many business or trade associations is this business a member of?
Number of business or trade associations:
29. What is the name of the organization that sent you the email invite to complete this questionnaire?
If you received an email invite from multiple organizations, please provide the name of one of those organizations.
Name of organization:
Contact information
30. Please provide your contact information below.
First name:
Last name:
Title:
Email address:
Example: user@example.gov.ca
Help-text for Question 27
Management occupations
e.g., senior and middle managers in financial and business services; retail; wholesale; transportation; communication; health care; education; art; recreation; manufacturing; trades; public administration
Business, finance and administration occupations
e.g., office supervisors and clerks; executive; legal and medical assistants; accountants; marketing professionals; shippers
Natural and applied sciences and related occupations
e.g., chemists; engineers; architects; programmers; technologists and technicians
Health occupations
e.g., nursing supervisors; physicians; dentists; therapists; medical technologists and technicians
Occupations in education, law and social, community and government services
e.g., professors; post-secondary assistants; lawyers; psychologists; economists; paralegal; home care provider
Occupations in art, culture, recreation and sport
e.g., journalists; translators; broadcasters; performers; photographers; athletes; coaches)
Sales and service occupations
e.g., sales and service supervisors; service station attendant; tour and travel guides; salespersons; chefs and cooks; bartenders; servers; janitors
Trades, transport and equipment operators and related occupations
e.g., supervisors; contractors and other workers trades; repairers and operators of transport and heavy equipment; taxi drivers; automotive technicians
Natural resources, agriculture and related production occupations
e.g., supervisors; farm workers; fishermen; miners; loggers; oil drillers; landscaper
Occupations in manufacturing and utilities
e.g., supervisors; machine and equipment operators; assemblers; inspectors; production and processing labourers