Fact sheet
Community of Norfolk (CA), Ontario Fact sheet
Community of Norfolk (CA), Ontario

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In 2014, information on the emergency preparedness of people living in the Census Agglomeration^{Note 1} of Norfolk was collected through the Survey of Emergency Preparedness and Resilience in Canada (SEPR).^{Note 2} This fact sheet presents information on the risk awareness and level of emergency preparedness of the residents of Norfolk, which could help improve the understanding of community resilience in the event of an emergency.^{Note 3}^{Note 4}

Risk awareness and anticipated sources of help in an emergency or disaster

Winter storms (including blizzards, ice storms and extreme cold) (94%), extended power outages lasting 24 hours or longer (80%) and heat waves (64%) were named by residents of Norfolk as the events most likely to occur in their community.
Norfolk residents most frequently anticipated turning to radio news as an initial source for information in the event of a weather-related emergency or natural disaster (37%) or an industrial or transportation accident (33%^{Note E: Use with caution}), and to television news in the event of an act of terrorism or terrorist threat (42%^{Note E: Use with caution}) (Table 1.1).
Residents listed hospitals, clinics, doctors or other medical professionals as the most common sources of initial information or assistance in the event of an outbreak of a serious or life-threatening disease (64%), while the police would be their first source of help in the event of rioting or civil unrest (44%^{Note E: Use with caution}). In the event of an extended power outage, residents commonly anticipated first turning to their utility company (51%), and they would most frequently turn to local government in the event of a contamination or shortage of water or food (34%).

Prior lifetime experience with a major emergency or disaster^{Note 5}

Nearly half (48%) of Norfolk residents have faced a major emergency or disaster in Canada in a community they were living in at the time of the event, two-thirds (67%) of whom reported experiencing a severe disruption to their daily activities as a result of the event.
The most commonly experienced major emergency or disaster was extended power outages lasting 24 hours or longer (64%). In addition, about one-quarter (27%^{Note E: Use with caution}) of residents reported experiences with winter storms (including blizzards and ice storms) and 17%^{Note E: Use with caution} said they had experienced tornadoes.
The most common types of disruption to daily activities endured by residents who had experienced a major emergency or disaster included the inability to use electrical appliances (81%) or to heat or cool their home (63%). In addition, many said they had missed appointments or planned activities (59%) or school or work (53%) as a result of their experience. Fewer residents who had faced an emergency or disaster had experienced more serious disruptions: home evacuations (11%^{Note E: Use with caution}), as well as an inability to or use roads or transportation within the community (22%^{Note E: Use with caution}) or communicate outside of the home (14%^{Note E: Use with caution}).
Most (91%) residents who experienced an emergency or disaster were able to resume their regular daily activities within one week of the event; just over half (53%) reported that they were able to resume activities in under two days.
Approximately four in ten (43%) residents who had experienced an emergency or disaster received help during or immediately following the event, most commonly from a family member (57%^{Note E: Use with caution}).
Less than half (45%) of residents of Norfolk who experienced a major emergency or disaster in Canada in a community where they were living at the time of the event and which was significant enough to disrupt their regular daily activities also endured a loss of property or financial impact.

Emergency planning, precautionary and fire safety behaviours

About three-quarters (76%) of people residing in Norfolk lived in a household that was engaged in at least two emergency planning activities,^{Note 6} and over half (57%) lived in a household with three or four such activities (Table 1.2). Few people (5%^{Note E: Use with caution}) lived in a household that had not participated in any emergency planning activities.
Over two-thirds of residents (69%) lived in a household with at least two precautionary measures^{Note 7} taken in case of an emergency, less than half (44%) lived in a household with three or four such measures. Less than one in ten (7%^{Note E: Use with caution}) people lived in a household with no precautionary measures in place.
Almost all (99.8%) residents reported living in a household with a working smoke detector, and over three-quarters (78%) reporting living in a household with a working fire extinguisher (Table 1.3). Eight in ten (81%) residents stated that they had a working carbon monoxide detector in their household. About two-thirds (65%) of the residents of Norfolk stated that they had implemented all three fire safety measures within their households.
Significant differences were observed in the number of emergency planning activities, fire safety and precautionary measures taken by Norfolk residents when they were compared to residents of Ontario and Canada’s 10 provinces more broadly. For example, Norfolk residents were more likely to have engaged in all four precautionary measures (18%) and all three fire safety measure (65%) than were residents of Ontario and Canadians in general.^{Note 8}
Residents of Norfolk often differed from Ontarians and Canadians in the types of activities and measures they were involved in. For example, in terms of emergency planning activities, they were more likely to have an emergency exit plan (74%), a designated meeting place (44%), a contact plan for household members (70%) and a vehicle emergency supply kit (70%). For precautionary measures, residents of Norfolk were more likely to have a back-up generator (43%) and an alternate water source (59%), and for fire safety measures, they were more likely to have a working smoke detector (99.8%) and fire extinguisher (78%) than residents of Ontario overall and Canadians in general.

Social networks and sense of belonging

More than half (56%) of Norfolk’s residents had a strong sense of belonging^{Note 9} to their community.^{Note 10}
Most (92%) residents described the neighbourhood they lived in as a place where neighbours generally help each other.^{Note 11} Of those who did not describe their neighbourhood this way, most (88%) still described it as a place where neighbours would help each other in an emergency.^{Note 12}
Many individuals had a large network of support in the event of an emergency or disaster, with more than five people to turn to for emotional support (71%), for help if physically injured (70%), as well as in case of a home evacuation (61%). However, three in ten residents had a large support network if financial help was needed (31%), and close to one in ten residents (8%^{Note E: Use with caution}) reported that they had no one to turn to for financial help.^{Note 13}
High levels of sense of belonging, as well as civic engagement and involvement in political activities, were sometimes associated with a higher level of emergency preparedness (Table 1.4).

Data tables

Table 1.1
Most commonly anticipated sources of initial help and information, by type of emergency or disaster, residents of Norfolk, Ontario, 2014
Table summary
This table displays the results of Most commonly anticipated sources of initial help and information. The information is grouped by Most common sources of initial help and information by type of emergency or disaster (appearing as row headers), percent (appearing as column headers).
Most common sources of initial help and information by type of emergency or disaster	percent
Weather-related emergency or natural disaster
News- Radio	37
News- Television	23
News- Internet	20
Extended power outages
Utility company	51
Family	16^{Note E: Use with caution}
News- Radio	14
Outbreak of serious or life-threatening disease
Hospital, clinic, doctor or other medical professional	64
News- Radio	16^{Note E: Use with caution}
News- Television	13^{Note E: Use with caution}
Industrial or transportation accident
News- Radio	33^{Note E: Use with caution}
Police/law enforcement	30^{Note E: Use with caution}
News- Internet	19^{Note E: Use with caution}
Contamination or shortage of water or food^{Table 1.1, Note 1}
Local government	34
News- Radio	20^{Note E: Use with caution}
News- Internet	15^{Note E: Use with caution}
Act of terrorism or terrorist threat
News- Television	42^{Note E: Use with caution}
Police/law enforcement	37^{Note E: Use with caution}
Rioting or civil unrest
Police/law enforcement	44^{Note E: Use with caution}
News- Television	37^{Note E: Use with caution}
^E use with caution Table 1.1, Note 1. Responses of 'don't know/not stated' were greater than 5% but not above 10% when respondents were asked about their likely sources of initial help and information. Table 1.1, Return to note 1 referrer Note: Respondents who perceived their community was at risk for any form of emergency or disaster were then asked where they would turn to first for information or assistance in the event of the perceived emergency or disaster. Respondents could provide more than one response. Responses of 'don't know/not stated' are included in the total for the percentage calculation but are not footnoted when representing 5% or less of respondents. Source: Statistics Canada, Survey of Emergency Preparedness and Resilience in Canada, 2014.

Table 1.2
Number of emergency planning activities, fire safety and precautionary measures taken by residents, community of Norfolk, Ontario, 2014
Table summary
This table displays the results of Number of emergency planning activities. The information is grouped by Number of planning activities, fire safety and precautionary measures taken by residents (appearing as row headers), Norfolk, Ontario and Canada, calculated using percent units of measure (appearing as column headers).
Number of planning activities, fire safety and precautionary measures taken by residents	Norfolk	Ontario	Canada
	percent
Number of emergency planning activities
None	5^{Note E: Use with caution}	8	8
1 activity	18	16	17
2 activities	19	25	25
3 activities	29	28	27
4 activities	28^{Table 1.2, Note **}	21	19
Number of precautionary measures
None	7^{Note E: Use with caution}^{Table 1.2, Note ***}	15	16
1 measure	22	28	27
2 measures	25	29	28
3 measures	26^{Table 1.2, Note ***}	20	20
4 measures	18^{Table 1.2, Note ***}	6	7
Number of fire safety measures^{Table 1.2, Note 1}
None	Note F: too unreliable to be published	Note F: too unreliable to be published	1
1 measure	5^{Note E: Use with caution}^{Table 1.2, Note **}	7	14
2 measures	26^{Table 1.2, Note ***}	35	38
3 measures	65^{Table 1.2, Note ***}	53	42
^E use with caution F too unreliable to be published Table 1.2, Note significantly different from Canada level estimate (p < 0.05) Table 1.2, Return to note referrer Table 1.2, Note * significantly different from both provincial and Canada level estimates (p < 0.05) Table 1.2, Return to note * referrer Table 1.2, Note 1. Responses of 'don't know/not stated' were greater than 5% but not above 10% for 'Canada'. Table 1.2, Return to note 1 referrer Note: Responses of 'don't know/not stated' are included in the total for the percentage calculation but are not footnoted when representing 5% or less of respondents. Emergency planning activities include: an emergency exit plan, an emergency supply kit, photocopies/electronic copies of important documents and a list of emergency contact numbers. Precautionary measures include: a battery-operated or wind-up radio, an alternative heat source, a back-up generator and an alternative water source. Fire safety measures include a working smoke detector, a working carbon monoxide detector and a working fire extinguisher. Source: Statistics Canada, Survey of Emergency Preparedness and Resilience in Canada, 2014.

Table 1.3
Planning activities, fire safety and precautionary measures residents engaged in, community of Norfolk, Ontario, 2014
Table summary
This table displays the results of Planning activities. The information is grouped by Residents whose households were involved in the following: (appearing as row headers), Norfolk, Ontario and Canada, calculated using percent units of measure (appearing as column headers).
Residents whose households were involved in the following:	Norfolk	Ontario	Canada
Residents whose households were involved in the following:	percent
Emergency planning activities
Emergency exit plan	74^{Table 1.3, Note ***}	63	60
Exit plan has been practised/reviewed in last 12 months^{Table 1.3, Note 1}	53	47	46
Designated meeting place for household members^{Table 1.3, Note 2}	44^{Table 1.3, Note ***}	30	33
Contact plan for household members^{Table 1.3, Note 2}	70^{Table 1.3, Note ***}	57	55
Household emergency supply kit	53	47	47
Vehicle emergency supply kit^{Table 1.3, Note 3}	70^{Table 1.3, Note ***}	62	59
Extra copies of important documents	57	56	53
List of emergency contact numbers	71	71	69
Plan for meeting special health needs^{Table 1.3, Note 4}	56	61	62
Precautionary measures
Wind-up or battery-operated radio	66^{Table 1.3, Note **}	59	58
Alternate heat source	56^{Table 1.3, Note ***}	46	48
Back-up generator	43^{Table 1.3, Note ***}	20	23
Alternate water source	59^{Table 1.3, Note ***}	44	43
Other^{Table 1.3, Note 5}	24	22	21
Fire safety measures
Working smoke detector	100^{Table 1.3, Note ***}	99	98
Working carbon monoxide detector	81^{Table 1.3, Note **}	80	60
Working fire extinguisher	78^{Table 1.3, Note ***}	64	66
Table 1.3, Note significantly different from Canada level estimate (p < 0.05) Table 1.3, Return to note referrer Table 1.3, Note * significantly different from both provincial and Canada level estimates (p < 0.05) Table 1.3, Return to note * referrer Table 1.3, Note 1. Percentage based only on those indicating that they have an emergency exit plan. Table 1.3, Return to note 1 referrer Table 1.3, Note 2. Excludes Canadians living in single-person households. Table 1.3, Return to note 2 referrer Table 1.3, Note 3. Excludes those who reported that they lived in a household that did not have a vehicle. Table 1.3, Return to note 3 referrer Table 1.3, Note 4. Percentage based only on those indicating that they or someone in their household has special medical needs. Table 1.3, Return to note 4 referrer Table 1.3, Note 5. 'Other precautionary measures' include having an escape/rescue plan for pets, extra supply of fuel, checking and replenishing emergency supplies, and keeping exits clear. Table 1.3, Return to note 5 referrer Note: Responses of 'don't know/not stated' are included in the total for the percentage calculation but are not footnoted when representing 5% or less of respondents. Source: Statistics Canada, Survey of Emergency Preparedness and Resilience in Canada, 2014.

Table 1.4
High or moderately high levels of emergency planning, fire safety and precautionary measures taken by residents, by social and political involvement, community of Norfolk, Ontario, 2014
Table summary
This table displays the results of High or moderately high levels of emergency planning. The information is grouped by Social and political involvement (appearing as row headers), Percentage of residents who had high or moderately high levels of..., Planning activities, Precautionary measures and Fire safety measures, calculated using percent units of measure (appearing as column headers).
Social and political involvement	Percentage of residents who had high or moderately high levels of...
	Planning activities	Precautionary measures	Fire safety measures
	percent
Engagement in political activities^{Table 1.4, Note 1}
Yes^{Table 1.4, Note †}	59	50	68
No	48^{Note E: Use with caution}	29^{Note E: Use with caution}^{Table 1.4, Note *}	56
High level of civic engagement^{Table 1.4, Note 2}
Yes^{Table 1.4, Note †}	62	54	69
No	48	29^{Note E: Use with caution}^{Table 1.4, Note *}	58
High level of social support^{Table 1.4, Note 3}
Yes^{Table 1.4, Note †}	66	50	70
No	51	43	61
Strong sense of belonging to community^{Table 1.4, Note 4}
Yes^{Table 1.4, Note †}	60	43	73
No	51	45	52^{Table 1.4, Note *}
High neighbourhood trust^{Table 1.4, Note 5}
Yes^{Table 1.4, Note †}	57	49	70
No	53	40	59
High level of self-efficacy^{Table 1.4, Note 6}
Yes^{Table 1.4, Note †}	58	45	65
No	54	44	64
^E use with caution Table 1.4, Note * significantly different from reference category (p < 0.05) Table 1.4, Return to note * referrer Table 1.4, Note † reference category Table 1.4, Return to note † referrer Table 1.4, Note 1. Includes individuals over the age of 17 years who are eligible to vote, and who have participated in or volunteered for political parties or events in the past 12 months, including municipal, provincial, or federal elections, or expressed views on political or social issues through signing a petition, contacting news agencies or politicians, or attended a meeting involving social or community issues. Table 1.4, Return to note 1 referrer Table 1.4, Note 2. Civic engagement measures individuals over the age of 17 years who were involved in a recreational group or organization in the past 12 months, and includes engagement in political activities. A 'high level' is defined as having been involved in at least 4 activities in the past 12 months. Table 1.4, Return to note 2 referrer Table 1.4, Note 3. A 'high level of social support' is defined as having five or more people whom that individual could turn to for help in an emergency if they are physically injured, require emotional support, shelter, and/or financial assistance. Table 1.4, Return to note 3 referrer Table 1.4, Note 4. A 'strong sense of belonging to community' is rating one's own sense of belonging to their community as a 4 or a 5 on a scale of 1 to 5, where 1 represents "very weak" and 5 "very strong". Table 1.4, Return to note 4 referrer Table 1.4, Note 5. 'High neighbourhood trust' is rating one's own trust in the people in one's neighbourhood as 4 or 5 on a scale of 1 to 5, where 1 represents "cannot be trusted at all" and 5 represents "can be trusted a lot", as well as having a response of "very likely" when asked about the likelihood of someone in their neighbourhood returning a lost wallet or purse containing two hundred dollars with the money still inside. Table 1.4, Return to note 5 referrer Table 1.4, Note 6. A 'high level of self-efficacy' is derived from having a high self-rating on a scale of 1 (poor) to 5 (excellent) for the following three categories: an ability to think clearly and solve day-to-day problems, to handle unexpected and difficult problems, and to figure out what to do if faced with an emergency situation. Table 1.4, Return to note 6 referrer Note: Responses of 'don't know/not stated' are included in the total for the percentage calculation but are not footnoted when representing 5% or less of respondents. Households with ‘moderately high’ or ‘high’ levels of emergency planning engaged in 3 or 4 of the following: having an exit plan, an emergency supply kit, extra copies of important documents and an emergency contact list. 'Moderately high' or 'high' levels of precautionary measures include having 3 or 4 of the following: a wind-up or battery operated radio, a back-up generator, an alternate source of heat and additional water. 'Moderately high' or 'high' levels of fire safety measure include having all 3 of the following: a working smoke detector, a working fire extinguisher, and a working carbon monoxide detector. Source: Statistics Canada, Survey of Emergency Preparedness and Resilience in Canada, 2014.

Notes

^E use with caution

Footnote 1.

A Census Metropolitan Area (CMA) or a Census Agglomeration (CA) is formed by one or more adjacent municipalities centred on a population centre (known as the core). A CMA must have a total population of at least 100,000 of which 50,000 or more must live in the core. A CA must have a core population of at least 10,000. To be included in the CMA or CA, other adjacent municipalities must have a high degree of integration with the core as measured by commuting flows derived from census data.

Return to note 1 referrer

Footnote 2.

The target population for the SEPR included all persons 15 years of age or older, residing in households in Canada’s 10 provinces, excluding full-time residents of institutions (e.g. nursing homes, group homes, hospitals).

Return to note 2 referrer

Footnote 3.

The SEPR covers three types of communities: Census Metropolitan Areas (CMAs), Census Agglomerations (CAs) with population greater than 50,000, and ‘smaller communities’ which include CAs with population 50,000 or less and those areas that fall outside of CMAs and CAs. All CMAs and CAs (with population greater than 50,000) were included in the SEPR. A sample of households were selected from smaller communities within each province to represent all households within the province in similar communities. Additional information on the SEPR and its sampling methodology can be found in the ‘Survey description’ section.

Return to note 3 referrer

Footnote 4.

Throughout this fact sheet, responses of 'don't know/not stated' are included in the total for the percentage calculation but are not footnoted when representing 5% or less of respondents.

Return to note 4 referrer

Footnote 5.

This section focuses on personal experiences with emergencies or disasters that happened in Canada, in a community where the person was living at the time, and was significant enough to severely interrupt the individual’s regular daily activities.

Return to note 5 referrer

Footnote 6.

Emergency planning activities include: having an emergency exit plan, a household emergency supply kit, extra copies of important documents and an emergency contact list.

Return to note 6 referrer

Footnote 7.

Precautionary measures include: having a wind-up or battery-operated radio, an alternate heat source such as a non-electric stove or heater or a wood-burning fireplace, a back-up generator and an alternative water source such as a well, tank or litres of stored water.

Return to note 7 referrer

Footnote 8.

Unless otherwise specified, differences are statistically significant (p < 0.05).

Return to note 8 referrer

Footnote 9.

A 'strong sense of belonging to community' is rating one's own sense of belonging to their community as a 4 or a 5 on a scale of 1 to 5, where 1 represents "very weak" and 5 "very strong".

Return to note 9 referrer

Footnote 10.

Responses of ‘don't know/not stated’ were greater than 5% but not above 10% when respondents were asked about their sense of belonging to the community.

Return to note 10 referrer

Footnote 11.

A proportion (36%) of respondents were not asked questions regarding neighbourhood helpfulness in the event of an emergency and as such these cases are not included in the analysis on neighbourhood helpfulness in general or in the event of an emergency.

Return to note 11 referrer

Footnote 12.

Responses of ‘don't know/not stated’ were greater than 5% but not above 10% when respondents were asked about whether their neighbourhood is a place where neighbours would help each other if there is an emergency.

Return to note 12 referrer

Footnote 13.

Responses of ‘don't know/not stated’ were equal to 12% when respondents were asked about the number of people they could turn to for help if financial support is needed.

Return to note 13 referrer

Date modified:: 2016-10-13

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Fact sheet
Community of Norfolk (CA), Ontario Fact sheet
Community of Norfolk (CA), Ontario

Risk awareness and anticipated sources of help in an emergency or disaster

Prior lifetime experience with a major emergency or disaster^{Note 5}

Emergency planning, precautionary and fire safety behaviours

Social networks and sense of belonging

Data tables

Notes

Fact sheetCommunity of Norfolk (CA), Ontario Fact sheetCommunity of Norfolk (CA), Ontario

Risk awareness and anticipated sources of help in an emergency or disaster

Prior lifetime experience with a major emergency or disasterNote 5

Emergency planning, precautionary and fire safety behaviours

Social networks and sense of belonging

Data tables

Notes

Note of appreciation

Standards of service to the public

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Fact sheet
Community of Norfolk (CA), Ontario Fact sheet
Community of Norfolk (CA), Ontario

Prior lifetime experience with a major emergency or disaster^{Note 5}