Public Service Employee Survey

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Have you been invited to participate in this survey via email or mail? To log in to the survey, complete the following steps.

Step 1: Refer to the email or letter you received from Statistics Canada, and click on the link or type it in your browser's address bar.

Step 2: Enter your secure access code.

Step 3: Complete the survey.

Are you missing your secure access code, or do you need help?

Phone:
1-877-949-9492
(TTY: 1-855-382-7745)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern time

Email: statcan.sos-sos.statcan@canada.ca

 

The primary objective of the survey is to obtain reliable and timely information the views of all employees of the federal Public Service about their leadership, workforce and work environment. The information will be used to measure employees' perceptions of the state of people management in their organization, identify strengths and opportunities to guide organizational planning and learning, and Contribute to the assessment of departmental performance. The information may also be used by Statistics Canada for other statistical and research purposes.

Collection periods:
From August 21 to September 29, 2017
Collection methods:
Electronic and paper questionnaires
Survey participation:
Voluntary
Your participation in this survey is voluntary. However, since every respondent in this survey represents many other people in your province and in Canada, it is important that each respondent participate in order to ensure that the collected information is as precise and accurate as possible.
  • Block Information Confidentiality

    Confidentiality

    Your responses are collected and kept confidential under the Statistics Act.

  • Block Information on Topics covered in the survey

    Topics covered in the survey

    The survey asks questions about:

    • my work environment
    • my job
    • my work unit
    • my immediate supervisor
    • senior management
    • my organization
    • mobility and retention
    • harassment
    • labour management relations and collective agreements
    • discrimination
    • stress and well-being
    • duty to accommodate
    • compensation and general information
  • Block Information on Published data

    Published data

    Statistics Canada publishes the results of its surveys in many formats, the following list includes the latest articles and related documents for this survey:

  • Block Information on Survey-specific questions

    Survey-specific questions

    What is the Public Service Employee Survey (PSES)?

    The Public Service Employee Survey is led by the Office of the Chief Human Resources Officer, Treasury Board of Canada Secretariat, in collaboration with Statistics Canada. This survey has been conducted every three years since 1999. The objective of the Public Service Employee Survey is to provide information to support the continuous improvement of people management practices in the federal public service. It measures federal government employees’ opinions about their engagement, leadership, workforce and workplace.

    Why does the federal government conduct employee surveys?

    The Government of Canada is committed to ensuring that ongoing workplace improvement is based on evidence, such as that collected through public service employee surveys. Public service employee surveys allow the federal public service to identify what it is doing well and what it could be doing better to ensure the continuous improvement of people management practices in government. Better people management practices lead to better results for the public service, and in turn, better results for Canadians.

    When is the next PSES and when will the results be released?

    The next PSES will be conducted from August 21st to September 29th, 2017. Results will be available in spring 2018.

    When did the PSES last take place?

    The PSES was last conducted between August 25 and October 3, 2014. A total of 182,165 employees in 93 federal departments and agencies responded to the survey, for a response rate of 71.4%.

    Why is the PSES conducted in late summer?

    Holding the PSES in late summer allows summer students and seasonal employees to be included in the survey. They make up a sizeable proportion of employees in some organizations.

    Who can participate?

    All employees in the core public administration and participating separate agencies are eligible to participate. These include indeterminate, term, seasonal, casual and student employees, as well as Governor in Council appointees. Ministers’ exempt staff, private sector contractors or consultants, and employees on leave without pay are not eligible

    How can I fill out the survey?

    You will receive an e-mail invitation from Statistics Canada with a unique identifier to access the online survey. If you do not receive an invitation after the first week of data collection is complete, you should contact your organizational representative for the PSES and request to be added to the employee list. Alternatively, you may email the PSES mailbox at Statistics Canada to request an invitation at: statcan.infostats-infostats.statcan@canada.ca

    How long will it take to fill out the survey?

    The Public Service Employee Survey takes approximately 20 to 25 minutes to complete. Employees are to be given time to complete the survey during their working hours.

    Are my responses confidential?

    Yes. Statistics Canada is required under the Statistics Act to protect the confidentiality of employees’ responses and ensure that no data are released that can be traced to individuals. To safeguard respondents’ identity and to ensure the confidentiality of responses, responses will always be grouped, and no data will be made available for groups of fewer than 10 respondents. A limited number of employees from Statistics Canada and from the Treasury Board of Canada Secretariat will have access to the microdata, on Statistics Canada’s secure premises, for statistical and research purposes only. Treasury Board analysts will be subject to the provisions of the Statistics Act.

    What will my department do with the results?

    Senior management will use your organization’s PSES results to inform the development of corporate and human resources plans. Departments and agencies are invited to discuss the survey findings with their employees, and to work with them and other stakeholders to develop and put in place solutions to issues raised in the survey.

    What is the difference between the PSES and the PSEAS that was conducted in February/March 2017?

    In February this year, the first Public Service Employee Annual Survey was introduced. The annual survey was a short survey intended to take the pulse of employees’ opinions on a few key issues.

    The results of the first annual survey came out in June 2017. These results provided a heads up on what can be expected in the upcoming more comprehensive Public Service Employee Survey (PSES). The results of the 2017 PSES will be available in spring 2018.

    Combined, results from the two public service employee surveys will help identify trends and address the issues that concern you. They will help reinforce a culture of respect within the public service and ensure that we are on track when it comes to addressing key people management issues such as engagement, leadership, well-being, diversity and innovation.

  • Questionnaires, definitions, data sources and methods: survey number 4438
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