Official Languages Demand for Services Survey

Search box

Start your survey

Have you been invited to participate in this survey via email or mail? To log in to the survey, complete the following steps.

Step 1: Visit the electronic questionnaire portal and select Start my survey.

Step 2: Enter your secure access code (you will find this code in the invitation letter or email you previously received from Statistics Canada).

Step 3: Complete the survey.

Are you missing your secure access code, or do you need help?

Phone:

1-877-949-9492
(TTY: 1-800-363-7629)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern time

If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.

Email:

 

The purpose of this survey is to determine if specific government offices, as determined by Treasury Board Secretariat, are required to provide services in both official languages of Canada. The information may also be used by Statistics Canada for other statistical and research purposes.

Collection periods:
Collection via Electronic Questionnaire is expected to start on November 15, 2016, with Computer-Assisted Telephone Interview (CATI) collection starting on December 7, 2016. Collection for departments using cards to collect the data began in October 2014, but this mode of collection is not covered under the Statistics Act.  
Collection methods:
Cards deposited in a collection box, Electronic Questionnaire and Computer-Assisted Telephone Interview
Survey participation:
Voluntary
  • Block Information Confidentiality

    Confidentiality

    All information collected is protected by the Statistics Act, which ensures that your answers are kept strictly confidential and will only be used for statistical and research purposes.

  • Block Information on Topics covered in the survey

    Topics covered in the survey

    This surveys asks questions about Official language preference for service in certain government offices as determined by Treasury Board Secretariat.

  • Questionnaires, definitions, data sources and methods: survey number 5055
 
Date modified: