Note: Figures may not add up to 100 due to rounding.

	2009 Basket at 2009 Prices	2009 Basket at April 2011 Prices
Canada	100.00	100.00
Newfoundland and Labrador	1.27	1.29
Prince Edward Island	0.34	0.35
Nova Scotia	2.53	2.56
New Brunswick	2.05	2.06
Quebec	21.31	21.21
Ontario	39.47	39.85
Manitoba	3.20	3.16
Saskatchewan	2.92	2.90
Alberta	12.05	11.97
British Columbia	14.67	14.47
Whitehorse	0.08	0.08
Yellowknife	0.08	0.07
Iqaluit	0.02	0.02

 

Manufacturing and Energy Division, Energy Section

Establishment Number
Contact Information
Correct contact information if necessary

Confidential when completed
Reporting Period January – December 2011

Purpose of the survey

The purpose of this survey is to obtain information on the demand for energy in Canada. This information serves as an important indicator of Canadian economic performance and is used by all levels of government in establishing informed policies in the energy area. The private sector also uses this information in the corporate decision-making process.

Authority

This survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S19. Completion of this questionnaire is a legal requirement under this Act.

Confidentiality

Statistics Canada is prohibited by law from releasing any information from this survey which would identify any person, business, or organization, or any information related to them, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Data sharing agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, who must keep the data confidential and use them only for statistical purposes. For further information on data sharing, please see the enclosed reporting guide.

Data Linkage

To enhance the data from this survey and for the purpose of statistical studies, Statistical Canada may combine it with information from other surveys or from administrative sources.

Retention

Please keep a copy of the completed questionnaire with your secure records until March 31, 2014.

Completion and return

Complete and return within 20 days after the receipt of this questionnaire.  If you require assistance in the completion of the questionnaire, contact tool free 1-800-461-1662 or by fax 1-888-883-7999.

Statistics Canada advises you that there could be a risk of disclosure during the facsimile or other electronic transmission. However, upon receipt of your information, Statistics Canada will provide the guaranteed level of protection afforded all information collected under the authority if the Statistics Act.

Who should complete this questionnaire?

An engineer, a production manager, an operation manager or someone knowledgeable about the energy consumption and production process of this enterprise should complete this questionnaire.

Certification

I certify that the information contained herein is complete and correct to the best of my knowledge.
Signature:
Date (DD/MM/YYYY):
Name of signer (please print):
Official position of signer:
Name of contact for further information:
E-mail address:
Fax:
Telephone and Extension:

Units of Measure

Instructions: The following is a list of possible units of measure. For each energy form, select the unit of measurement which you are reporting in and enter the corresponding abbreviation provided (see below in brackets), in the column titled Unit of Measure

• 100 Cubic feet (CCF)
• 33- pound Cylinder (33lb cyl)
• Barrel (Bbl)
• Cubic Foot (cf)
• Cubic Meter (m)
• Gallon: Imperial Gallon (gal Imp)
• Gallon: U.S. Gallon (gal US)
• Gigajoule (GJ)
• Kilogram (kg)
• Kilowatt-hour (kWh)

• Litre (L)
• Long Ton (It)
• Megawatt-hour (MWh)
• Metric Tonne (MT)
• Million British thermal units (MMBtu)
• Pound (lb)
• Short Ton (st)
• Thousands of cubic meters (10M)
• Other (specify) (OTH)

Section 1

Type of energy commodity	Unit of measure	Amount consumed
Please report only the consumed portion		As fuel	To produce steam for sale	To produce electricity	For non-energy use
Electricity
Purchased
Self-generated
Natural gas
Propane
Middle distillates
Diesel (on-site only)
Light fuel oil
Kerosene and other middle distillates
Heavy fuel oil
Canadian
Foreign
Wood and wood waste
Spent pulping liquor
Refuse (specify type)
Steam
Self-generated
Purchased

 

Section 2

Did you consume any coal or coal by-products (such as bituminous coal, lignite, anthracite, coal coke and coal by-products)? No > Go to Section 3 Yes
Type of energy commodity	Unit of measure	Amount consumed
Please report only the consumed portion / Veuillez déclarer seulement la partie consommée		As fuel	To produce steam for sale	To produce electricity	For non-energy use
Canadian coal
Bituminous
Sub-bituminous
Lignite
Foreign coal
Bituminous
Sub-bituminous
Anthracite
Coal coke
Canadian
Foreign
Coal by-products
Coal tar
Light coal oil
Coke oven gas

 

Section 3

Did you consume any petroleum coke, refinery fuel gas, coke on catalyst, bitumen emulsion, ethane, butane, naphtha, by-product gas or flared gas? No > Go to Section 4 Yes
Type of energy commodity	Unit of measure	Amount consumed
Please report only the consumed portion		As fuel	To produce steam for sale	To produce electricity	For non-energy use
Petroleum coke
Canadian
Foreign
Refinery fuel gas
Coke on catalyst
Bitumen emulsion (orimulsion)
Ethane
Butane
Naphtha
By-product gas
Flared gas

 

Section 4 Other type of energy commodity

Did you consume any other type of fuel or energy not listed above? No > Go to Section 5 Yes
Type of energy commodity	Unit of measure	Amount consumed
Please report only the consumed portion		As fuel	To produce steam for sale	To produce electricity	For non-energy use
Specify type, quantity consumed and unit of measure

 

Section 5 Reasons for changes in energy consumption

Statistics Canada compares responses to this questionnaire with those from previous years. In order to reduce the necessity for further inquiries, please check the boxes that best describe the reasons for significant changes in your energy consumption from the previous year, and provide an explanation.
New contract or loss of contract
Organizational change
Plant expansion or contraction
Change in product line
Fuel switch
Fuel price changes
Technology changes
Process changes
Awareness of energy efficiency
Other (specify)

 

Section 6 Steam sales

Did you sell steam to external clients? No > Thank you for your cooperation Yes > Please report, in gigajoules, the amount sold to external clients.
Residential (include apartment buildings)
Agriculture
Paper manufacturing
Chemical manufacturing
All other manufacturing
Public administration
Commercial and other institutional
Total

Thank you for your cooperation

Manufacturing and Energy Division, Energy Section

I. Who should complete this questionnaire?

An engineer, a production manager, an operation manager or someone knowledgeable about the energy consumption and production process of this enterprise should complete this questionnaire.

II. Reporting instructions

Please report all quantities of energy commodities consumed from the 1^st of January to the 31^st of December, be they purchased or self-generated by the industrial establishment. Exclude energy used by contractors, common carriers and suppliers. Round all data to the nearest whole number. If you need assistance, please contact Statistics Canada at the telephone number indicated on your questionnaire.

III. Retention

Please keep a copy of the completed questionnaire with your secure records until March 31, 2014.

IV. Definitions

Type of energy use

Amount consumed as fuel: The quantity of the energy commodity used to power the production process of the plant, which includes heating and transportation at the establishment.

Amount consumed to produce steam for sale: The quantity of the energy commodity used in the production of steam that is delivered to another establishment, as per a sales contract or other understanding. Energy used in the production of steam that is then used internally in the production process is reported in the “amount consumed as fuel” column.

Amount consumed to produce electricity: The quantity of the energy commodity used to generate electricity either for the plant’s own use or for delivery to another establishment, as per a sales contract or other understanding.

Amount consumed for non-energy use: The quantity of the energy commodity used for other purposes than As Fuel in the plant production process or to Produce Electricity or Steam. Some examples of energy commodities used for non-energy use are:

• Natural gas used as a reducing agent to produce direct reduced iron (DRI)
• Petroleum coke used as feed to reduce lead oxide in lead production
• Natural gas used as feed to produce hydrogen and ammonia
• Anthracite used as feed (as a reducing agent) to produce ferrosilicon and silicon metal

Type of energy commodity

Please report your energy use according to the following commodity definitions.

Section 1

Electricity: A form of energy generated by friction, induction or chemical change that is caused by the presence and motion of elementary-charged particles. The electricity that is consumed can either be received by the establishment (purchased) or produced by the establishment (self-generated).

Natural gas: A mixture of hydrocarbons, comprised principally of methane (CH4), originating in the gaseous phase or in solution with crude oil in porous geologic formations beneath the earth’s surface.

Propane: A gaseous, straight-chained hydrocarbon. A colourless, paraffinic gas extracted from natural gas or refinery gas streams, consisting of molecules composed of three atoms of carbon and eight atoms of hydrogen (C3H8). Used primarily in residential and commercial heating and cooling, as transportation fuel and petrochemical feedstock.

Middle distillates

Diesel: All grades of distillate fuel used for diesel engines, including those with low sulphur content (lower than 0.05%). Does not include diesel used for transportation off the plant site.

Light fuel oil: A light petroleum distillate used for power burners. Includes fuel oil no. 2, fuel oil no. 3, furnace fuel oil, gas oils, and light industrial fuel.

Kerosene and other middle distillates: Includes kerosene (a light petroleum distillate that is used in space heaters, cook stoves and water heaters and is suitable for use as a light source when burned in wick-fed lamps; also known as stove oil), fuel oil no. 1, and mineral lamp oil. Does not include gasoline used for transportation off the plant site.

Heavy fuel oil (Canadian/Foreign): All grades of residual type fuels including those with low sulphur content. Usually used for steam and electric power generation and diesel motors. Includes heavy fuel oil nos. 4, 5, 6 and bunker C.

Wood and wood waste: Wood and wood energy used as fuel, including round wood (cord wood), lignin, wood scraps from furniture and window frame manufacturing, wood chips, bark, sawdust, shavings, lumber rejects, forest residues, charcoal and pulp waste from the operation of pulp mills, sawmills and plywood mills.

Spent pulping liquor (Black liquor): A recycled by-product formed during the pulping of wood in the paper-making process. It is primarily made up of lignin and other wood constituents and chemicals that are by-products of the manufacture of chemical pulp. It is burned As Fuel or in a recovery boiler which produces steam which can be used to produce electricity.

Refuse: Solid or liquid waste materials used as a combustible energy source. This would include the burning of wastepaper, packing materials, garbage and other industrial, agricultural and urban refuse and is often used to generate electricity. Please specify type.

Steam: A gas resulting from the vaporization of a liquid or the sublimation of a solid, generated by condensing or non-condensing turbines. The steam that is consumed can either be produced by the establishment (self-generated) or received by the establishment (purchased).

Special note: the fuels used to generate steam within the establishment (self-generated) should be reported under “as fuel” for those fuels.  For example, if 100 cubic metres of heavy fuel oil was used to produce steam, it should be included under “as fuel” for heavy fuel oil.

Statistics Canada is currently reviewing the ICE questionnaire and changes may be made in the future that will allow respondents to report for fuels used “to produce steam” separately from the “as fuel” component.  To date, the self-generated steam values have not been made publicly available, they are used for internal analysis only.

Section 2

Coal: A readily combustible, black or brownish-black rock-like substance, whose composition, including inherent moisture, consists of more than 50% by weight and 70% by volume of carbonaceous material.  It is formed from plant remains that have been compacted, hardened, chemically altered and metamorphosed by heat and pressure over geologic time without access to air.

Bituminous coal (Canadian/Foreign): A dense, black coal, often with well-defined bands of bright and dull material with a moisture content usually less than 20 per cent. It has a higher heating value and higher volatile matter and ash content than sub-bituminous coal; the heating value of bituminous coal typically ranges from 23.3 to 30.2 terajoules per kilotonne. Used in making coke, in steam and electricity production, as well as in the production of steel. Metallurgical coal is typically bituminous coal.

Sub-bituminous coal (Canadian/Foreign): A black coal used primarily for thermal generation. It has a high moisture content, between 15 and 40 percent by weight. Its sulphur content is typically quite low; its ash content is also usually low but volatile matter is usually high and can exceed 40% of the weight. Heating value varies from 16.3 terajoules per kilotonne to slightly over 20.9 terajoules per kilotonne.

Lignite: Low-rank, brown coals which are distinctly brown and woody or claylike in appearance, and which contain relatively high moisture contents (between 30 and 70 percent of the fuel by weight). Used almost exclusively for electric power generation.

Anthracite: A hard, black, lustrous coal containing a high percentage of fixed carbon, a low percentage of volatile matter, little moisture content, low sulfur, low ash and a high heating value at or above 27.7 terajoules per kilotonne that burns with a nearly smokeless flame. Generally used in the production of steel.

Coal coke (Canadian/Foreign): A hard, porous product made from the carbonization (baking) of bituminous coal in ovens in substoichiometric atmosphere at high temperatures to the extent that the volatile matter of the coal is released and the coal passes through a “plastic stage” to become metallurgical coke. Often used as a fuel and a carbon input (reducing agent) in smelting iron ore in an integrated steel mill (blast furnace). Coke breeze and foundry coke are included in this category.

Coal by-products

Coal tar: Organic material separated from coke oven gas evolved during coking operations (a black and viscous liquid). This category includes pyridine, tar acids, naphthalene, creosote oil, and coal pitch.

Light coal oil: Condensable products (primarily benzene, toluene, xylene and solvent naphtha) obtained during distillation of the coke oven gas, following removal of the coal tar.

Coke oven gas: Obtained as a by-product of solid fuel carbonization and gasification operations carried out by coke producers and iron and steel plants.

Section 3

Petroleum coke (Canadian/Foreign): A final product, often called a “waste product”, of the petroleum refining process, which is the output of the refinery after all of the distillates and oils have been distilled from crude oil, leaving a product that has the appearance of coal. There are various types, e.g. “sponge”, “shot”, and “fluid” coke, which are differentiated according to size. Petroleum coke is a residue high in carbon content and low in hydrogen that is the final product of thermal decomposition in the condensation process in cracking. It is typically high in sulfur, low in volatile matter, low in ash and low in moisture. It may be sold as is or further purified by calcining for specialty uses, including anode production. It may also be burned as fuel in various processes, ranging from power plants to cement kilns. Heating value is typically around 40 terajoules per kilotonne.

Refinery fuel gas:  Any un-separated mixture of gases produced in refineries by distillation, cracking, reforming and other processes. The principal constituents are methane, ethane, ethylene, normal butane, butylenes, propane, propylene, etc. Also known as still gas. Still gas is used as a refinery fuel and a petrochemical feedstock.

Coke on catalyst (Catalyst coke):  In many catalytic operations (e.g. catalytic cracking), carbon is deposited on the catalyst, thus deactivating the catalyst.  The catalyst is reactivated by burning off the carbon, which is used as a fuel in the refining process.  The carbon or coke is not recoverable in a concentrated form.

Bitumen emulsion (Orimulsion): A thick oil and water emulsion. It is made by mixing bitumen with about 30% water and a small amount of surfactant. Behaves similarly to fuel oil and was developed for industrial use.

Ethane: A normally gaseous, straight-chain hydrocarbon. A colourless, paraffinic gas extracted from natural gas or refinery gas streams, consisting of molecules composed of two atoms of carbon and six atoms of hydrogen (C2H6), used as petrochemical feedstock in production of chemicals and plastics and as a solvent in enhanced oil recovery process.

Butane: A normally gaseous hydrocarbon. A colourless, paraffinic gas extracted from natural gas or refinery gas streams, consisting of molecules composed of four atoms of carbon and ten atoms of hydrogen (C4H10), used primarily for blending in high-octane gasoline, for residential and commercial heating, and in the manufacture of chemicals and synthetic rubber.

Naphtha: A feedstock destined primarily for the petrochemical industry (e.g. ethylene manufacture or aromatics production). Naphtha specialties comprise all finished products within the naphtha boiling range of 70-200°C that are used as paint thinners, cleaners or solvents.

By-product gas: A mixture of hydrocarbons and hydrogen produced from chemical processes such as ethane cracking.

Flared gas: Gas that is being burned as a means of disposal to the environment usually when it contains odorous or toxic components. Flared gas should be reported as non-energy use.

Section 4

Other - Any energy commodity consumed not otherwise identified on the questionnaire. Specify in the space provided along with the unit of measure.

Section 5

Reasons for changes in energy consumption

This section aims to reduce the necessity for further inquiries. Statistics Canada compares responses to this questionnaire with those from previous years. Please indicate the reason(s) that best describe significant changes in your energy consumption from the previous year along with an explanation.

Section 6

Steam sales

If an energy commodity is used to generate steam for sale, please report, in gigajoules, the amount sold to external clients.

V. Data-sharing Agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, who must keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon. The shared data will be limited to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut, as well as Natural Resources Canada, Environment Canada, National Energy Board, and the Alberta Department of Energy. For agreements with provincial and territorial government organizations, the shared data will be limited to business establishments located within the jurisdiction of the respective province or territory.

For the fiscal year ending in 2010

Tourism and Centre for Education Statistics Division

Collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S19.

Confidential when completed.

(Le français est disponible)

Financial Year Ending: Day, Month, Year (2010)

Identification of the Institution

• Name of institution
• Address (number and street)
• City
• Province
• Postal code
• Check the appropriate boxes
  • Type
    • Public
    • Private
  • Governing Authority
    • Province or territory
    • Board

Identification of the reporting officer

• Name of Title of Reporting Officer
• Address (number and street)
• City
• Province
• Postal code
• E-mail address
• Telephone number
• Fax number
• Signature of the Reporting Officer
• Day, Month, Year

Does your institution offer courses at the elementary-secondary level, other than those academic upgrading courses such as Adult Basic Education which should be reported in this questionnaire?

• Yes
• No

If yes, please exclude revenues and expenditures relating to that level of education.

Instructions

1. Please read the guidelines carefully.
2. All amounts should be expressed in thousands of dollars ($'000).
3. Indicate estimated amounts with an asterisk (*).
4. Complete the questionnaire and return it using the self-addressed envelope or to the following:
   
   Section B-14
   Operations and Integration Division
   Jean Talon Building, 2nd Floor
   Statistics Canada
   Ottawa, Ontario
   K1A 0T6

Affiliated Institutions or Campusesincluded in this Report

Affiliated Institutions or Campuses Partially included in this Report

Affiliated Institutions or Campuses excluded from this Report

Authorization to release data

I hereby give permission to the Chief Statistician of Canada to authorize the release of data pertaining to the financial information at this institution from this survey. It is understood that permission may be rescinded at any time by telephoning the Tourism and Centre for Education Statistics Division at Statistics Canada and then confirming by letter.

• Signature
• Date

 

Schedule 1 – Operating, Sponsored Research and Capital Income

Types	Funds
	Operating ($'000)	Sponsored Research ($'000)	Capital ($'000)	Total ($'000)
Government Grants and Contracts
Federal*
1. Human Resources Development Canada
2. Canada Foundation for Innovation (CFI)
3. Canadian Institutes of Health Research
4. Natural Sciences and Engineering Research Council of Canada
5. Social Sciences and Humanities Research Council
6. Other federal
Provincial
7. Regular Grants
8. CFI Matching Fund
9. Other
10. Municipal
Fees
11. Postsecondary Programs
12. Trade Vocational Programs
13. Continuing Education Programs
14. Other
Bequests, Donations, Non-Government Grants
15. Business Entreprises and Individuals
16. Non-profit Organizations and Foundations
17. Sub-total
18. Investment Income
19. Ancillary Enterprises (Gross)**
20. Borrowings
21. Miscellaneous
22. Interfund Transfers
23. Total Income
* As highlighted in Section VI.4 in the Guidelines, amounts reported here should relate only to payments received directly by the institution.
** Total should correspond with figures reported in the supporting schedule.

 

Schedule 2A – Operating, Sponsored Research and Capital Expenditures by Function and by Type

Types of Expenditures	Functions
	Operating						Sponsored Research ($'000)	Capital ($'000)	Total ($'000)
	Instruction and non-sponsored research* ($'000)	Library ($'000)	General Administration ($'000)	Physical Plant ($'000)	Student Services ($'000)	Total Operating ($'000)
Salaries and Wages
1. Teachers
2. Other
3. Fringe Benefits
4. Library Acquisitions
5. Operational Supplies and Expenses
6. Utilities
7. Furniture and Equipment
8. Scholarships and Other Related Students Support
9. Fees and Contracted Services
10. Debt Services
11. Buildings
12. Land and Site Services
13. Miscellaneous
14. Transfers to / from
15. Ancillary Enterprises (Gross)**
16. Total Expenditures
* The figures in this column should be identical to the appropriate ones in column 5 (column total), schedule 2B.
** Total should correspond with figures reported in the supporting schedule.

 

Schedule 2B – Direct Instruction Expenditures by Program Cost Groups

Types of Expenditures	Programs
	Postsecondary Programs		Trade and Vocational Programs ($'000)	Continuing Education Programs ($'000)	Total* ($'000)
	University Transfer ($'000)	Career ($'000)
Salaries and Wages
1. Teachers
2. Other
3. Fringe Benefits
4. Operational Supplies and Expenses
5. Furniture and Equipment
6. Fees and Contracted Services
7. Miscellaneous
8. Transfers to / from
9. Total Instruction Expenditures
* The figures in this column should be identical to the appropriate ones in column 1 (column instruction and non-sponsored research), schedule 2A.

 

Supporting Schedule – Ancillary Enterprises

	Total Income		Total Expenditures
	Operating ($'000)	Capital ($'000)	Operating ($'000)	Capital ($'000)
Bookstores
Food Services
Residences
Parking
Other
Total*
* Total should correspond with figures reported in schedules 1 and 2A.

 

Observations and Comments

Description (Fund, Function, Type of Income, Expenditure)	Comments

For the fiscal year ending in 2010

I. Introduction

The main objective of this survey is to obtain detailed revenue and expenditures data of each community college and vocational school in Canada. Coupled with what is already available for the university sector, this gathering of data will provide a complete picture of the financial statistics of postsecondary education as well as vocational training in Canada.

The following notes provide the principles, definitions and guidelines necessary for the completion of the data form. Since it is desirable to obtain figures as comparable as possible from one institution to another, each respondent is requested to:

• provide accompanying notes of explanation with the submission for those figures which the respondent feels may not be comparable with those of other institutions; or alternatively, provide comments in the space at the end of the questionnaire;
• provide comments on items which are excluded from the data form such as cases where provinces are making contributions to repay debt on behalf of an institution, or material gifts received as donated service along with their estimated market value;
• estimate, whenever possible, income and expenditure figures which are not readily available in the form required from the financial records of the institution; all estimated amounts should be indicated with an asterisk (*).

II. Submission

The final deadline for the submission is as indicated in the covering letter. The completed question-naire(s) should be returned in the self-addressed envelope provided.

A copy of the institution’s Audited Financial Statements is also requested with your submission. If a copy is not available, please advise as to the date on which they will be forwarded.

III. Coverage

With the exception noted below, the survey covers all private and public non-degree granting institutions that offer educational programs at the postsecondary level and/or at the trade and vocational level (private institutions that only offer courses at the trade and vocational level however, are not covered by this survey). For statistical purposes, institutions are classified as follows:

1. Community Colleges
   Included in this classification are the colleges of applied arts and technology (CAAT’s) in Ontario, general and vocational colleges (CEGEP’s) in Quebec, institutes of technology and any other institutions providing education in fields such as paramedical technologies, nursing, agriculture, forestry, nautical sciences, etc..  These institutions offer programs at the postsecondary level, and may offer trade-vocational level programs.

2. Vocational Schools
   This classification includes District Vocational Schools in Newfoundland, Regional Vocational Schools in Nova Scotia, Community Colleges in Saskatchewan, Vocational Centres in Alberta, government training schools, vocational training centres and any other institution offering programs at the trade-vocational level only.

3. Training in hospitals
   Included in this classification are educational centres located in hospitals, which offer educational or training programs, independently of the community college system, in nursing, nursing assistants, radio-therapy, radiography, medical technology, etc..
   
   To ensure full coverage, it is important that each reporting officer indicates on section 2 of the questionnaire the affiliated campuses included in and/or excluded from the submission.

IV. Confidentiality

The collected data will be published in aggregated form at the provincial level to preserve the confidentiality of the financial reporting of each institution.

V. Financial reporting form

The questionnaire is comprised of seven sections.

The first section contains four parts:

• the institution’s financial year ending date;
• identification of the institution; whether it is public or private and whether it is board or provincially governed;
• identification of the reporting officer;
• a few brief instructions on how to complete the questionnaire.

The second section contains a list of the affiliated campuses included in, and/or excluded from the report.

Schedule 1 contains the institution’s operating, sponsored research and capital income for the year surveyed.

Schedule 2A contains the operating, sponsored research and capital expenditures classified by type of expenditure and by function. The operating fund is divided into five functions: instruction and non-sponsored research, library, general administration, physical plant and student services.

Schedule 2B contains expenditures on instruction, classified by type of expenditure and by program cost groups. The cost groups are: university transfer programs, career programs, trade and vocational programs and continuing education programs.

The last section contains:

• a supporting schedule for information on ancillary enterprises income and expenditures;
• space for any additional comments or observations.

VI. Principles of reporting

1. Accrual Concept

For the purpose of this survey, the revenue and expenditure data should be reported on an accrual basis. That is, all revenues and expenditures should be reflected in the period in which they are considered to have been earned and incurred respectively.  Major adjustments such as retroactive salary and their related benefit costs should, for example, be reported on that basis.

2. Total Income and Expenditures

All income and expenditures of the institution are to be reported. In this regard particular attention should be paid to the following:

• when an institution is provincially governed or consists of a branch of a department, all costs related to the operation, maintenance and administration of the institution are to be reported; the actual funds used to finance those expenditures should be shown as a provincial source of funds;
• capital expenditures, as well as related revenues, being financed by a government Department or Ministry other than the one responsible for the institution must be included in this report; the reporting officer is responsible for obtaining and providing this information;
• the figures reported should not include income or expenditures for the purpose of creating or eliminating an appropriation; however, any actual income or expenditure transaction recorded directly in reserve accounts should be included in the figures reported; this also applies to other assets and liability accounts; provisions for replacement of assets are considered to be transfers to reserve or appropriation accounts and should not be reported as expenses;
• receipts and expenses relating to special purpose, trust and other funds of the institution should, as well, be included in the report.

3.  Ancillary Enterprises

An ancillary enterprise is an entity that exists to furnish goods and services to students, staff or others, and that charges a fee directly related to, although not necessarily equal to, the cost of the goods or services. To reflect properly the full cost of these enterprises, you should report their total gross revenues and total gross expenditures in the appropriate cells in the schedule 1 and 2A. In addition, a breakdown by type of ancillary enterprises (bookstores, food services, residences, parking) must be completed on the supporting schedule.

4. Reporting of Income

When reporting the sources of funds in the operating, sponsored research and capital income schedule, it is important to show the revenues under the headings that correspond to the immediate source of funds for the institution. For example, if an institution offers training courses for which Human Resources Development Canada (HRDC) purchases seats, then the amount of money paid by HRDC should be shown under “Federal” only if the money is received directly by the institution. If the money is received by a third party (provincial government) and then transferred to the institution, then the direct source of funds is the “Provincial Government”.

VII. Definitions

1. Program Cost Groups

This section defines the program cost groups to be used in the reporting of direct instruction expenditures under schedule 2B.

The criteria used to define the various program cost groups originates from those used in other surveys conducted by Statistics Canada and also from analysis of different educational systems across Canada. Note that these statistical definitions may not correspond identically to other existing definitions used by other organizations or governments.

a) Postsecondary Programs

This program cost group includes all direct expenditures incurred in providing instruction to students enrolled FULL-TIME or PART-TIME in postsecondary programs offered by Community Colleges (see section III).  These programs are of two kinds: university transfer programs and semi-professional career programs.

• i) University transfer programs:  University transfer programs require secondary school completion to enter and provide a student with standing equivalent to the first or second year of a university degree program with which one can apply for admission to subsequent senior years at a degree granting institution.
• ii) Career programs: These programs usually require high school graduation for admission and have a duration of at least one year.  More commonly these programs last two, three or four years. Career programs lead to a certificate or a diploma in technology, business, applied arts, nursing, agriculture, etc., and they prepare a student to enter a career directly upon completion of the program, at a level between that of the university trained professional and the skilled tradesperson.

b) Trade and Vocational Programs

This program cost group includes all direct expenditures incurred in providing instruction (or training) to students (or trainees) enrolled FULL-TIME in vocational programs at the trade level for credit towards a recognized standing of proficiency or certification. Also included are direct expenditures related to students enrolled in academic upgrading programs for entry into a vocational program. Such students normally attend regular day classes in provincial trade schools, trade or industrial divisions of community colleges, adult vocational centres and other similar schools. These programs or courses prepare the student (trainee) for an occupational role below the professional or semi-professional level. A period of less than one year is normally sufficient to complete courses at this level. For less complex occupations, a program may last only a matter of weeks. Completion of grade 9 or 10 is usually required for entrance to these courses.

Included are, for example, pre-employment programs, language, skill or academic upgrading programs, refresher courses, apprenticeship programs, training on the job or training in-industry programs associated with educational institution, nursing assistant, etc..

c) Continuing Education Programs

This program cost group includes all direct expenditures incurred in providing instruction to students enrolled PART-TIME in courses, mostly in the evening, offered under the auspices of subsidiary divisions of schools designated by various names such as Division of Continuing Education, Adult Education Division and so on. Excluded are activities which have no sustained instruction or educational purpose such as recreational activities, presentations in the performing arts, art exhibitions and displays, debates fairs, conferences or conventions of clubs or associations.

Included are, for example, courses such as pre-employment programs, language, skill or academic upgrading programs, refresher, professional development, general interest, etc., which are offered on a PART-TIME basis.

2.  Funds

a)   Operating

This fund accounts for the cost of credit and non-credit instruction, non-sponsored research, academic support services, administration, plant maintenance and other operating expenses of the institution financed by fees, grants and other operating income. This fund will normally include all revenues and expenses regarding materials, supplies or services that are consumed within the year and which the institution considers to be operating, within the functional operating areas referred to in Section 3 below.

b)   Sponsored Research

Sponsored Research is a restricted fund that accounts for income and expenditures for all sponsored research as well as Research and Development (R&D). For an activity to qualify as R&D, there must be an appreciable element of novelty. Income is to be reported following the funds flow approach.

Sponsored Research covers the following activities:

Basic Research is any experimental or theoretical work undertaken primarily to acquire new knowledge of the underlying foundation of phenomena and observed facts, without any particular application or use in view;

Applied Research is original investigation undertaken to acquire new knowledge, and directed primarily towards a specific practical objective;

Experimental development is systematic work drawing on existing knowledge gained from research and/or practical experience that is directed to producing new materials, products or devices, installing new processes, systems and services, or improving those already installed.

The following activities should not be counted as R&D:

• all education and training of personnel;  however, research by postgraduate students should be counted;
• scientific and technical information services  such as collecting, coding, recording, classifying, analyzing, disseminating, translating, and evaluating, except where conducted solely or primarily for R&D support;
• routine testing of materials, components, products, processes, soils, etc.;
• maintenance of national standards;
• administrative and legal work connected with patents and licenses;
• investigations of proposed engineering projects using existing techniques; however feasibility studies on research projects are part of R&D;
• policy-related studies at the national, regional and local levels, as well as those of business enterprises in pursuit of economic activity;
• routine software development, computer maintenance, quality assurance, routine data collection, and market research;
• the many steps other than R&D necessary for the development and marketing of a manufactured product;
• the raising, management, and distribution of R&D funds; and
• routine investigation and normal application of specialized medical knowledge.

Sponsored Research accounts for the institution’s income paid in the form of a contract (legally enforceable arrangements under which the institution, or an individual within the institution, agrees to undertake a research project, using the institution’s facilities and/or personnel, for a sponsor that provide funds to meet all or part of the costs of the project) or a grant (unconditional payment for which service is not necessarily expected) from a source external to the institution.

Income sources include government, private industry and donors. Income may also include investment income, if the corresponding expenditures are reported in Sponsored Research.

Expenditures include activity funded from Sponsored Research income and exclude activity funded from the General Operating fund. It also includes the purchase of capital assets, if the corresponding income is reported as Sponsored Research.

Funds from the Canada Foundation for Innovation (CFI), along with applicable matching funds, are to be reported as Sponsored Research income. The corresponding expenditures, including the purchase of capital assets, are to be reported as Sponsored Research expenditures.

c) Capital

This fund accounts for the institution’s capital income such as borrowings, direct capital grants, bequests, gifts, etc., used to finance capital expenditures on furniture and equipment, buildings, land and site services, major renovations and alterations. Expenditures for capital debt repayments by, or on behalf of, the institution, as well as capital debt repayments financed by a specific government grant, are to be excluded from the income figures reported on schedule 1 of the questionnaire as well as from the expenditures reported on schedule 2A.

Capital expenditures, as well as related revenues, being financed by a Government Department or Ministry other than the one responsible for the institution must be included in this report. The reporting officer should be responsible for obtaining and providing this information.

3. Functions

a) Instruction and non-sponsored research

This includes all direct costs related to credit and non-credit courses, summer courses, extention programs and all other academic functions related to instruction and non-sponsored research such as offices of academic department heads, audio-visual services, laboratories, etc..

b) Library

This includes all the operating costs of the main library as well as the campus libraries, if there are any.  All costs of library acquisitions from the Operating fund should be shown under this function.

c) General Administration

This includes costs for activities whose primary function is to provide administrative support for the operation of the institution. It includes the activities of the president’s office, vice president, registrar, finance, personnel, public relations, secretariats, etc.. It also includes expenditures on convocations, ceremonies, legal and audit fees, long distance phone calls, the internal portion of debt repayments and costs for computing facilities.

d) Physical Plant

This includes the costs related to physical facilities, such as physical plant offices, maintenance of buildings and grounds, fire insurance, telephone service, security, repairs and furnishing, renovations and alterations, mail delivery service.

e) Student Services

This includes costs for activities whose primary purpose is to assist students in their educational or employment pursuits and which are outside of, but supplemental to, the instruction of academic programs. It includes the costs of: counselling, placement, health services, athletics (not physical education), student accommodation services (not residences), student transportation services, bursaries, scholarships and prizes, student financial aid office, cultural activities, etc..

4. Types of Income

a) Government Grants and Contracts

Lines 1 to 10 include grants from, and contracts with, federal government departments and agencies, provincial government departments and agencies, and municipal governments.

Government grants provide financial support to institutions and the grants may or may not be restricted.

Government contracts provide financial support to institutions under certain stipulations and conditions, including the provision of a deliverable product, such as a piece of equipment, a service or a report. A contract normally includes provisions for institutions to recover certain indirect or overhead costs, with the contract specifying or documenting the basis for the calculation of the recoverable costs.

Federal

Lines 1 to 6 include all research grants, research contracts, grants and contributions from the Government of Canada and its departments and agencies. Income received from the four major federal government agencies is reported on lines 1 to 5 as applicable.

The line items under “Federal” are as follows:

Line 1: Human Resources Development Canada (HRDC)
Line 2: Canada Foundation for Innovation (CFI)
Line 3: Canadian Institutes of Health Research (CIHR)
CFI income is reported under the Sponsored Research fund.
Line 4: Natural Sciences and Engineering Research Council of Canada (NSERC)
Line 5: Social Sciences and Humanities Research Council
Line 6: Other federal
Income from all other federal government departments and agencies is reported on this line.

Provincial

Lines 7 to 9 include income from provincial government departments and agencies, including Provincial CFI matching grants, Provincial CFI matching income (line 8) from the Ministry responsible for the institution is reported under the Sponsored Research fund.

In the case of a provincially administered institution, direct provincial funding are to be included here.

Municipal

Examples of income to be reported on this line include grants from urban transit, communication and parking authorities.

b) Fees

This includes all mandatory student fees for credit and non-credit courses (with the exception of residence fees, parking fees and other similar fees which should be reported under ‘ancillary enterprises - gross’) paid by, or on behalf of all FULL-TIME and PART-TIME students.

All other fees charged to students such as laboratory fees, transcript, late registration, application, athletic fees, etc., are to be reported under the heading ‘other’.

Normally, whenever revenues from fees are reported in schedule 1 under specific program(s), related expenditures should be reported for the corresponding program(s) in schedule 2B.

Note: those fees which are “flow through”, such as student activity fees collected for the students’ council, etc., are not to be reported as college revenue.

c) Bequests, Donations, Non-Government Grants

This includes receipts from business, industry, foundations, individuals and religious organizations, as well as the value of services donated by various organizations.

d) Investment Income

This includes income from all investments such as dividends, bonds, mortgages, short-term notes and bank interest. Realized gains (or losses) should also be included if they are treated as income in the operating and/or capital funds.

e) Ancillary Enterprises (gross)

This includes total revenues from all ancillary enterprises such as residence or parking fees, and sales of services and products from bookstores, food services (dining hall, cafeterias and vending machines), publishing, laundry services, etc..

It should also be noted that the reporting officer is asked to report, on the supporting schedule, a breakdown of total income for the institution’s ancillary enterprises.

f) Borrowings

This includes only those borrowings which are used to finance expenditures when repayment is to be made by the institution. Note that borrowings should be reported on an accrual basis.

g) Miscellaneous

This includes net income from rentals (other than ancillary enterprises), library fines and fines for other similar charges, and any income not reported elsewhere.

h) Interfund Transfers

When income from one fund is used to finance expenditures in another fund, report the amount as an interfund transfer.  Total interfund transfers must net to zero.

5. Types of Expenditures

a) Salaries and Wages

Salaries and wages (excluding fringe benefits) as well as payments for leave of absence, shown under the appropriate functions and programs, are to be broken down into the following two categories:

• (i) Teachers
  Included in this category are salaries and wages paid to full-time and part-time teaching staff.

• (ii) Other
  This category includes all salaries not reported in part (i) above.  Specifically, it includes salaries and wages paid to tutors, monitors, demonstrators, markers, laboratory technicians, maintenance personnel, office staff, research and teaching assistants, etc..

b) Fringe Benefits

This includes the institution’s contribution (in respect of all salaries and wages) to pensions, group life insurance, workmen’s compensation, unemployment insurance, Canada pension, salary contribution insurance, long term disability insurance and other similar benefits. Also include staff development costs paid for by the institution.

c) Library Acquisitions

This includes all purchases of books, periodicals, microfilms and other reference material for the library.  Costs of binding may also be included if normally considered part of the acquisition costs.

d) Operational Supplies and Expenses

This includes all expenditures for supplies which are normally consumed in the fiscal year, including postage, teaching supplies, photocopying, publications, long distance telephone charges, repair materials, all supplies to operate laboratories, etc..

e) Utilities

This includes all expenditures for fuel, electricity, water, gas, telephone equipment rental, etc..

f) Furniture and Equipment

This includes all expenses for furniture and equipment, such as laboratory equipment (other than consumables), administrative equipment and furnishings, copying and duplicating equipment, computing equipment maintenance equipment, etc.. Rental and maintenance costs as well as other related operating expenses should be shown under the appropriate operational function.  Costs for replacing or acquiring new furniture and equipment should be reported under the capital fund.

g) Scholarships and Other Related Students Support

This includes all payments to students including scholarships, bursaries, prizes, fee remissions, gifts, etc..

h) Fees and Contracted Services

This includes all expenses for services contracted to external agencies (except for renovations, alterations and major repairs). Examples would be cleaning contracts, security services, snow removal, etc.. Also included are fees paid to legal counsellors (including retainers for negotiations of collective contracts), auditors’ fees, consultant’s fees, etc..

i) Debt Services

This includes all payments made to service debts of the institution such as bank interest, mortgage or debenture interest payments, and related charges. Principal payments on loans, mortgages, debentures or repayable grants should be excluded.

j) Buildings

This includes all capital expenditures which are normally considered part of construction costs, except for furniture and equipment as well as land and site services which are to be reported under their respective item. Costs for space rental, building insurances, taxes, minor renovations and alterations on buildings, and all other related operating expenses should be shown under the Physical Plant operational function. Depreciation is not to be included as an expenditure.

k) Land and Site Services

This includes capital expenditures on acquisitions of and improvements to land such as landscaping, sewers, tunnels, roads, etc.. Capitalized professional fees and planning costs related to this category are also to be included. Rental, maintenance and insurance costs as well as other related operating expenses for this item should be shown under the Physical Plant operational function.

l) Miscellaneous

This is to be used when the institution has an operating or capital expenditure not classified in the other categories.

m) Transfers To/From

This item is used for internal transfers of costs  between funds or functions whenever it is not feasible to directly adjust the appropriate expenditure items.

The total internal transfers of costs should net to zero.

n) Ancillary Enterprises (gross)

Includes all gross expenditures incurred in the operating of ancillary enterprises (see section 4 (e) above).

It should be noted that the reporting officer is asked to report, on the supporting schedule, a breakdown of total expenditures for the institution’s ancillary enterprises.

VIII. Supporting schedule

Additional information is to be provided in this section for the total revenue and expenditures of institutional ancillary enterprises (bookstores, residences, food services and parking).

IX. Suggestions

Statistics Canada would welcome any suggestions made to improve this survey.

3rd Quarter 2010

Business Special Surveys and Technology Statistics Division

This report covers the period from: month 2010 to month 2010

Confidential when completed

Respondent company

• Legal Name
• Operating Name
• Contact Person
• Job Title
• Street
• City
• Province
• Postal Code
• Telephone
• Fax
• E-mail
• Website

Correct as required

• Legal Name
• Operating or Trade Name (if different from legal name)
• Contact person responsible for this survey (please print clearly)
• Job Title
• Street
• City
• Province
• Postal Code
• Telephone
• Fax
• E-mail
• Website

Information for Respondents

Survey Purpose

This survey collects financial and operating data for the statistical measurement and analysis of the telecommunications industry. These data will be aggregated to produce national estimates of activity by industry. Those estimates are used by government, the private sector, international telecommunications organizations, academics, analysts, and the general public to better understand this sector's role in the social and economic fabric of Canada.

Authority

This quarterly survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada 1985, Chapter S19. Completion of this questionnaire is a legal requirement under this Act.

Confidentiality

The Statistics Act protects the confidentiality of information collected by Statistics Canada.  Your answers are confidential.  Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.  The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada.  Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Data Sharing Agreements

To reduce response burden and to ensure more uniform statistics, Statistics Canada has entered into a data sharing agreement under section 12 of the Statistics Act to share information from all respondents with the Canadian Radio-television and Telecommunications Commission (CRTC).

Subsection 12(2) of the Statistics Act provides that where a respondent gives notice in writing to the Chief Statistician that the respondent objects to the sharing of the information by Statistics Canada, the information not be shared with the department or corporation unless the department or corporation is authorized by law to require the respondent to provide the information.

The CRTC is authorized by law to require the respondent to provide the information under section 37 of the Telecommunications Act. Information provided to the CRTC will be treated in accordance with the requirements of section 39 of the Telecommunications Act.

Planned Record Linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources..

Return Procedures

Please return the completed questionnaire(s) within 30 days of receipt by facsimile to (613) 951-9920. If you anticipate difficulty in making this deadline, please inform Statistics Canada of your expected filing date.

Reporting Instructions

Please complete all questions that pertain to your operations.

To reduce the chances of call-backs to verify data, please record "N/A" for those items that are not relevant to your company.

Detailed instructions and definitions of terms used in the questionnaire are found in the Reporting Guide.

Assistance

If you require assistance, please contact:
Jo Anne Lambert
Telephone: (613) 951-6673
Facsimile: (613) 951-9920
E-mail: joanne.lambert@statcan.gc.ca

Heather Berrea
Telephone: (613) 951-8613
Facsimile: (613) 951-9920
E-mail: heather.berrea@statcan.gc.ca

Thank you for your co-operation

Revenues (in thousands for the quarter)

1. Telecommunications operating revenues

1. Local and access  (include basic local service, optional local features, contribution, equipment, and other local and access)
2. Long distance (include settlement)
3. Data
4. Private line
5. Internet
6. Mobile and paging
   • Retail
   • Wholesale
7. Broadcast distribution (basic and non-basic programming)
8. Other operating revenues

• Total operating revenues

Network and subscribers (in thousands at quarter end)

2. Number of fixed network lines by market (Voice-grade equivalents) - Access dependent and independent

1. Residential
2. Business
3. Wholesale
4. Lines for internal use

• Total PSTN lines

3. Number of mobile and paging subscriptions

1. Retail (Residential and business)
2. Wholesale     

• Total mobile and paging subscriptions

4. Number of Internet subscriptions

1. Dial-up
2. High speed - Cable modem
3. High speed - Digital subscriber line (DSL)
4. High speed - Other

• Total number of Internet subscriptions

5. Number of multi-channel video services subscriptions

1. By phone line
2. By cable
3. By satellite
4. Other

• Total multi-channel video services subscriptions

Volume (in thousands at quarter end)

6. Long distance minutes - Fixed               

1. Retail
   • July
   • August
   • September
   • Total
2. Wholesale
   • July
   • August
   • September
   • Total

• Total long distance minutes
  • July
  • August
  • September
  • Total

Note: Please include Domestic, US, and International long distance minutes.

7. Number of short messaging service (SMS)

1. To mobile devices
2. From mobile devices

• Total number of short messaging service (SMS)

8. Mobile voice minutes 

1. Toll minutes (Long distance)
2. Non-toll minutes (Basic voice)

• Total mobile voice minutes

Capital expenditures (in thousands for the quarter)      

9. Capital expenditures

Remarks

Certification

Please print the name of the person responsible for this return:

Signature:

I certify that the information provided in this report is complete and correct to the best of my knowledge.

• Phone no.
• Position
• Date

2nd Quarter 2010

Business Special Surveys and Technology Statistics Division

This report covers the period from: month 2010 to month 2010

Confidential when completed

Respondent company

• Legal Name
• Operating Name
• Contact Person
• Job Title
• Street
• City
• Province
• Postal Code
• Telephone
• Fax
• E-mail
• Website

Correct as required

• Legal Name
• Operating or Trade Name (if different from legal name)
• Contact person responsible for this survey (please print clearly)
• Job Title
• Street
• City
• Province
• Postal Code
• Telephone
• Fax
• E-mail
• Website

Information for Respondents

Survey Purpose

This survey collects financial and operating data for the statistical measurement and analysis of the telecommunications industry. These data will be aggregated to produce national estimates of activity by industry. Those estimates are used by government, the private sector, international telecommunications organizations, academics, analysts, and the general public to better understand this sector's role in the social and economic fabric of Canada.

Authority

This quarterly survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada 1985, Chapter S19. Completion of this questionnaire is a legal requirement under this Act.

Confidentiality

The Statistics Act protects the confidentiality of information collected by Statistics Canada.  Your answers are confidential.  Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.  The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada.  Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Data Sharing Agreements

To reduce response burden and to ensure more uniform statistics, Statistics Canada has entered into a data sharing agreement under section 12 of the Statistics Act to share information from all respondents with the Canadian Radio-television and Telecommunications Commission (CRTC).

Subsection 12(2) of the Statistics Act provides that where a respondent gives notice in writing to the Chief Statistician that the respondent objects to the sharing of the information by Statistics Canada, the information not be shared with the department or corporation unless the department or corporation is authorized by law to require the respondent to provide the information.

The CRTC is authorized by law to require the respondent to provide the information under section 37 of the Telecommunications Act. Information provided to the CRTC will be treated in accordance with the requirements of section 39 of the Telecommunications Act.

Planned Record Linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources..

Return Procedures

Please return the completed questionnaire(s) within 30 days of receipt by facsimile to (613) 951-9920. If you anticipate difficulty in making this deadline, please inform Statistics Canada of your expected filing date.

Reporting Instructions

Please complete all questions that pertain to your operations.

To reduce the chances of call-backs to verify data, please record "N/A" for those items that are not relevant to your company.

Detailed instructions and definitions of terms used in the questionnaire are found in the Reporting Guide.

Assistance

If you require assistance, please contact:
Jo Anne Lambert
Telephone: (613) 951-6673
Facsimile: (613) 951-9920
E-mail: joanne.lambert@statcan.gc.ca

Heather Berrea
Telephone: (613) 951-8613
Facsimile: (613) 951-9920
E-mail: heather.berrea@statcan.gc.ca

Thank you for your co-operation

Revenues (in thousands for the quarter)

1. Telecommunications operating revenues

1. Local and access  (include basic local service, optional local features, contribution, equipment, and other local and access)
2. Long distance (include settlement)
3. Data
4. Private line
5. Internet
6. Mobile and paging
   • Retail
   • Wholesale
7. Broadcast distribution (basic and non-basic programming)
8. Other operating revenues

• Total operating revenues

Network and subscribers (in thousands at quarter end)

2. Number of fixed network lines by market (Voice-grade equivalents) - Access dependent and independent

1. Residential
2. Business
3. Wholesale
4. Lines for internal use

• Total PSTN lines

3. Number of mobile and paging subscriptions

1. Retail (Residential and business)
2. Wholesale     

• Total mobile and paging subscriptions

4. Number of Internet subscriptions

1. Dial-up
2. High speed - Cable modem
3. High speed - Digital subscriber line (DSL)
4. High speed - Other

• Total number of Internet subscriptions

5. Number of multi-channel video services subscriptions

1. By phone line
2. By cable
3. By satellite
4. Other

• Total multi-channel video services subscriptions

Volume (in thousands at quarter end)

6. Long distance minutes - Fixed               

1. Retail
   • April
   • May
   • June
   • Total
2. Wholesale
   • April
   • May
   • June
   • Total

• Total long distance minutes
  • April
  • May
  • June
  • Total

Note: Please include Domestic, US, and International long distance minutes.

7. Number of short messaging service (SMS)

1. To mobile devices
2. From mobile devices

• Total number of short messaging service (SMS)

8. Mobile voice minutes 

1. Toll minutes (Long distance)
2. Non-toll minutes (Basic voice)

• Total mobile voice minutes

Capital expenditures (in thousands for the quarter)      

9. Capital expenditures

Remarks

Certification

Please print the name of the person responsible for this return:

Signature:

I certify that the information provided in this report is complete and correct to the best of my knowledge.

• Phone no.
• Position
• Date

Business Special Surveys and Technology Statistics Division

This reporting guide provides some background information on the survey and definitions for the data items it collects. It is meant to help you understand the survey context and help you complete the survey. Every attempt was made to make the guide as clear as possible but only you can tell us if it is. Please do not hesitate to contact us should you have any questions about the survey, or suggestions on how to make the reporting guide more useful. Contact information is provided on the cover page of the questionnaire.

Who completes the survey?
Is the survey mandatory?
Do all questions apply to my organization?
How is the information used?
Concepts and definitions
Operating revenues
Network and subscribers
Volume
Capital Expenditures

Who completes the survey?

The Quarterly Survey of Telecommunications (QTS) is sent to the largest providers of telecommunication services in Canada. For the purpose of this survey, an organization is considered a telecommunication services provider if it is classified in industry group 517 (Telecommunications) of the North American Industry Classification System (NAICS).

QTS has been conducted since 1999, but two significant changes are introduced for the 2006 reference year:

• Cable operators are now part of the survey universe. This change reflects the growing importance of these enterprises in traditional telecommunication markets and a change in the definition of the telecommunication industry in the North American Industry Classification System
• The concepts and questions are aligned on those of the annual data collection on telecommunication markets conducted by the Canadian Radio-Television and Telecommunications Commission (CRTC). This will allow for a better integration of annual and sub-annual statistics for this sector and will hopefully facilitate your task of completing the survey

Is the survey mandatory?

The survey is conducted under the authority of the Statistics Act and is mandatory, as are most surveys of businesses. Please refer to the cover page of the questionnaire for more detailed information, including information on the confidentiality and data sharing provisions of the Act.

We appreciate your contribution. Canada owes the success of its statistical system to a long-standing partnership between Statistics Canada, the citizens of Canada, its businesses, governments and other institutions. Accurate and timely statistical information could not be produced without their continued cooperation and goodwill.

Do all questions apply to my organization?

The QTS includes a total of fifty questions on four topics: revenues by type of service provided (13 questions), subscribers by type of service/network connection (11 questions), volume of usage by type of service (18 questions), and capital expenditures (1 question).

Although it is not common at this time, organizations that are active in all telecommunication services markets need to answer all questions.  However more and more organizations deliver a wide variety of services, sometimes through more than one operating division. If that is the case and it is not clear which part of your organization is targeted by the survey, please contact us for clarification.

As a general rule, our intent is to be consistent with the CRTC annual data collection, including the way in which entities are defined. That being said, in the event that reporting on the same basis on a quarterly and annual basis is difficult for your organization, we are open to a different reporting arrangement. That includes divisional or consolidated reporting.

How is the information used?

The main uses are:

• The data are aggregated to produce national estimates of activity generated by the telecommunication services industry. They become part of the system of national accounts, the accounting system used to measure the amount of activity and wealth generated by the Canadian economy. 
• The aggregated data are used to inform Canadians of developments in this industry. Short articles are published on-line in the Daily, the vehicle with which Statistics Canada provides highlights from its various surveys and studies to the media and Canadians at large.  
• The aggregated data are used by industry and policy analysts to monitor developments in telecommunication markets.

Concepts and definitions

For the most part, the concepts and definitions for the quarterly survey of telecommunications are the same as those used for the annual telecommunications data collection by the CRTC. Where the definitions are identical, reference is made in this guide to the relevant CRTC form from the 2009 data collection.

The following conventions apply in the case of financial (revenue) variables:

• Reporting should be in accord with generally accepted accounting principles (GAAP) as set out in the Canadian Institute of Chartered Accountants (C.I.C.A.) Handbook. Please report all accounts on an accrual basis.
• Revenue reported should exclude taxes collected for government (e.g., GST, HST) and should be net of discounts, promotional offers and rebates.
• The Other operating revenue category excludes the following: interest and dividends, gains on the sale of capital assets, unrealized gains as a result of asset revaluation, gains on the translation of foreign currency and any other extraordinary revenue.

Operating revenues

1. Local and access
2. Long distance
3. Data
4. Private line
5. Internet
6. Mobile and paging
7. Broadcast distribution
8. Other operating revenues

1. Telecommunications operating revenues

1. Local and access -
   Revenues from the provision of unlimited access to make wireline calls within a free-calling area.  This category also includes revenues from the provision of related retail and wholesale services such as optional features, service charges, inside wiring, terminal equipment rental, switching and aggregation, local interconnection, co-location, transit and bill-and-keep trunk settlement, unbundled network components well as revenues received from the contribution regime. Both access dependent and access independent services are covered by this category [CRTC form 101, line 3, "Total Canadian" column].
2. Long distance -
   Revenues for carrying outgoing or incoming calls between local calling areas. This category includes flat or measured outbound or inbound services (e.g., 1-800, 877, etc.), operator handled calls (e.g., collect calls), overseas calling, card or coin long distance payphone telephony, long distance directory assistance and settlement. [CRTC form 101, line 4, "Total Canadian" column].
3. Data -
   Provision of data protocol (X.25, ATM, Frame Relay, Ethernet, IP-VPN) and related services such as network management and equipment sales to end-users (individual, commercial and institutional customers), and other telecommunication service providers – [CRTC form 101, line 5, "Total Canadian" column].
4. Private line -
   Provision to end users and other telecommunication service providers of a dedicated terrestrial or satellite network segment on which no control or signalling is performed. [CRTC form 101, line 6, "Total Canadian" column].
5. Internet -
   Provision of Internet access and non-access services (such as modem rental, e-mail accounts and web hosting), to residential customers and commercial and institutional end users and the provision of transport services to commercial and institutional end users as well as other Internet services providers. [CRTC form 101, line 7, "Total Canadian" column]
6. Mobile and paging -
   The provision of telecommunications services via wireless access facilities to end users and other telecommunication service providers. This category is the total of Wireless – Retail and Wireless – Wholesale. [CRTC form 101, line 8, "Total Canadian" column].
   • Retail -
     The provision of telecommunications services via wireless access facilities to end users (individuals, commercial and institutional customers). Wireless services include mobile telephone, mobile data messaging (text, photos, audio and video), mobile Internet access and paging services [CRTC form 271, line 21, "Retail" column)]. This category also includes roaming, mobile interconnection and equipment sales. The provision of telecommunications services via wireless access facilities to other telecommunication service providers is classified to Mobile and paging– Wholesale.
   • Wholesale -
     The provision of telecommunications services via wireless access facilities to other telecommunication service providers. [CRTC form 271, line 21, "Wholesale" column]. This category also includes equipment sales.
7. Broadcast distribution (basic and non-basic programming) -
   The provision of analog and digital video and audio entertainment services (in service tiers, à la carte, pay-per-view or on-demand) to residential customers’ homes and commercial and institutional customers’ place of business [CRTC form 101, line 9, "Total Canadian" column].The provision of audio and video entertainment services to mobile communications devices is classified to Mobile and paging – Retail.
8. Other operating revenues -
   Include all other revenues not falling into the above categories earned as part of your organization’s core operating activities. Please exclude the following revenues: interest and dividends, gains on the sale of capital assets, unrealized gains as a result of asset revaluation, gains on the translation of foreign currency and any other extraordinary revenue.

Network and subscribers

a. Fixed network lines by market – Access dependent and independent
b. Number of mobile and paging subscriptions
c. Number of Internet subscriptions
d. Multi-channel video services subscriptions

2. Fixed network lines by market – Access dependent and independent

A network segment between two fixed nodes connecting customer equipment or premise and your equipment OR a network segment that provides an on-site interface for connecting customer equipment or customer premise equipment to your equipment. Please report owned lines, leased lines and re-billed lines in voice grade equivalents.

1. Residential -
   A network segment connecting a residential customer’s equipment or premise with your equipment. [CRTC form 212, line 3, "Total" column].
2. Business -
   A network segment connecting a retail business customer’s equipment or premise to your equipment OR that provides an on-site interface for connecting customer equipment or customer premise equipment to your equipment. [CRTC form 212, line 11, "Total" column].
3. Wholesale -
   A network segment provided to another telecommunication service provider for resale or for its own use. [CRTC form 212, line 20, "Total" column].
4. Lines for internal use (OTS) -
   Active lines connected to the PSTN used by your organization and for which you do not receive payments. [CRTC form 212, line 22, "Total" column].

3. Number of mobile and paging subscriptions

The number of separate phone numbers with service billed to the customer for usage.  Note that this is different than the number of accounts since an account can include many subscribers.

1. Retail (Residential and business) -
   The number of mobile and paging subscribers who are billed directly by your company. Include the number of internal mobile and paging subscribers whose service is paid for by your company. [CRTC form 271, line 24 plus line 25, "Retail" column].
2. Wholesale -
   The number of mobile and paging subscribers of a service provider that resells your services. [CRTC form 271, line 24 plus line 25, "Wholesale" column].
3. Total mobile and paging subscriptions -
   The total number of retail and wholesale subscribers [CRTC form 271, line 24 plus line 25, "Total" column].

4. Number of Internet subscriptions

An IP connection to an end-user which allows the end-user to exchange applications traffic with Internet hosts and other end-users. 

1. Dial-up -
   An IP connection using a dialed PSTN connection to initiate and effect a switched communications link with another computer terminal. [CRTC form 253, line 1, "Total" column].
2. High speed – Cable modem -
   An IP connection using a cable modem termination system (CMTS) to initiate and affect a dedicated communications link with another computer terminal. [CRTC form 253, line 2, "Total" column].
3. High speed – Digital Subscriber Line (DSL) -
   An IP connection using a digital subscriber line technology to initiate and affect a dedicated communications link with another computer terminal. Includes ADSL (Asymmetric DSL), and VDSL (Very high data rate DSL). [CRTC form 253, line 3, "Total" column].
4. High speed – Other -
   An IP connection using an access technology not described above. Examples would include; ISDN, fibre, fixed wireless, WiFi (802.11). [CRTC form 253, Sum of lines 4 to 8, "Total" column].
5. Total number of Internet subscribers  -
   The total number of Internet subscribers serviced by your company. [CRTC form 253, line 10, "Total" column].

5. Multi-channel video services subscriptions

Video services subscribers -

The number of households, institutions and businesses that subscribe to basic video services billed directly by your company. Include individual apartments where the service is included in the rent.  Count each institutional subscriber only once, regardless of the number of individual users, (i.e., hospitals, hotels, nursing homes, other institutional or commercial ventures).

1. By phone line -
   The number of subscribers to video services who receive their service by phone line (DSL, ADSL or VDSL).
2. By cable -
   The number of subscribers to video services who receive their service via co-axial cable.
3. By satellite -
   The number of subscribers to video services who receive their service via satellite.
4. Other -
   The number of subscribers to video services who receive their service through means not listed above. Please indicate the technology.
5. Total multi-channel video services subscribers -
   The total for all types listed above.

Volume

6. Long distance minutes – Fixed

The elapsed period of time in minutes a respondent’s switch, circuits, lines or groups of lines are in use for any call, for which the customer is billed (wholesale or retail).  This includes calls which terminate outside the local calling area and are billed to the customer, as well as those calls which are received by the customer from outside the local calling area and are billed to the customer (toll-free calls).  Domestic and international (USA and Overseas) long-distance calls are also included in this value.  For resellers this is the actual conversation time their customers used for calls and messages.  Long distance connections are sometimes called toll calls or trunk calls.  [CRTC form 221, line 12, "Retail", "Wholesale", and "Total columns].

7. Short Messaging Service (SMS)

A wireless messaging service that permits the transmission of a short text message from and/or to a digital mobile telephone or terminal, regardless of whether the transmission originates and terminates on a mobile telephone, originates on a mobile telephone and terminates on a computer, or originates on a computer and terminates on a telephone.

1. To mobile devices -
   The number of messages which terminate on the mobile devices of your customers regardless of point of origin for transmission. [CRTC form 277, line 3, "To mobile devices" column].
2. From mobile devices -
   The number of messages originating on the mobile devices of your customers, regardless of destination of message. [CRTC form 277, line 3, "From mobile devices" column].

8. Mobile voice minutes

Minutes of air time used, whether the subscriber pays a flat, fixed or measured rate (in thousands of conversation minutes). If billing increments or pulses are used to measure customer usage (the discrete time intervals telecommunication service providers use to bill customers), please convert to conversation minutes and report the traffic accordingly

Do not include minutes paid or available through service plans, but not used.

Do not report official telephone activity – unbilled telecommunications usage by telecom service providers for their internal communications or systems operations.

1. Toll minutes (Long distance) -
   The number of long distance minutes used, that is, where the connection originates outside the mobile device local calling area and/or which terminates outside the mobile device local calling area. One and only one minute of long distance communication is counted for each billed minute during which that connection is active, even where the call involves two long distance segments [CRTC form 273, line 2, "Total" column].
2. Non-toll minutes (Basic voice) -
   The number of local minutes used, that is, where the connection originates and terminates inside the mobile device local calling area [CRTC form 273, line 1, "Total" column].

Capital Expenditures

9. Capital Expenditures

The cost of procuring, constructing, and installing new durable plant and machinery and equipment, whether for replacement of worn or obsolete assets, as additions to existing assets, or for lease or rent to others [CRTC form 104, line 23, "Total" column].