StatCan WxT | Collaborative open source project led by the Government of Canada

Eh Sayers Episode 4 - Who Wins and Who Loses in the Gig Economy?

Release date: January 7, 2022

Catalogue number: 45-20-0003
ISSN: 2816-2250

This fourth installment of Eh Sayers focusses on the growing market of gigs and their place in an ever-changing landscape of job flexibility and/or instability. What are the socio-economic benefits and drawbacks of a gig worker and how are they affected by COVID-19? As more people work remotely and the workday structure changes due to the pandemic, how will the Canadian economy reflect these changes moving forward? Paul Glavin, associate professor, Department of Sociology at McMaster University discusses the impact and acceleration, freedom and limitations for gig workers across the nation.

Host

Tegan Bridge

Guest

Paul Glavin, Department of Sociology McMaster University

Listen to audio

Eh Sayers Episode 4 - Who Wins and Who Loses in the Gig Economy? - Transcript

Tegan: Welcome to Eh Sayers, a podcast from Statistics Canada, where we meet the people behind the data and explore the stories behind the numbers. I'm your host, Tegan.

Have you ever heard of the gig economy? If you've ever taken an Uber or a Lyft or hired a freelancer through an online platform, you've participated in the gig economy and hired a gig worker.

Gigs are paid work that don't fall under the umbrella of traditional employer-employee relationships. Gig work can include small tasks, think chores or errands, or short or long-term contracts. This includes some self-employed freelancers and on-demand workers who are usually hired for specific jobs through online platforms, such as Uber or TaskRabbit.

One branch of the gig economy is the platform economy. To find out more, we spoke with Paul Glavin.

Paul: I am Dr. Paul Glavin associate professor of sociology at McMaster university.

Tegan: How would you define the platform economy?

Paul: Well, in its broadest terms, the platform economy is any economic activity that's facilitated through a platform, which is typically an online platform but the one part of the economy that's receiving most attention right now, I would say, is digital labor platforms that are [...] match clients with a particular service with a pool of available workers. And these are platforms like Uber, Instacart, fiver, and they're behind most of the growth of gig work in the last decade.

Tegan: And do you have an idea of what percentage of Canadians are platform workers?

Paul: Well, it's an area we're still learning a lot about because of inconsistent definitions of the phenomenon. But in my own research, I find that about 13% of Canadians report finding work through a digital labor platform in the last month.

Now, that was a survey of Canadians conducted in September, 2019. So just before the pandemic. A year later we reran the study and slightly less but similar... roughly similar percentage reported platform work.

Tegan: Between 2005 and 2016, the share of gig workers in Canada grew from 6% to about 8-10%. Remember though that we can't compare StatCan's data directly to Paul's because gig work comprises many different types of work, while Paul here is only talking about platform workers.

Tegan: When I hear the term platform work, I think about the people who drive for huge ride sharing platforms. Is that necessarily the case?

Paul: Well, we do tend to think about Uber first, right? Because it's known for popularizing the labor platform labor model, but there are ever increasing numbers of platforms that offer a wide array of services and perhaps services, are work opportunities that are much easier for workers to access.

Right? I mean, Uber and Lyft require access to a vehicle that can be a barrier to entry. So, there are other types of platform work that I think are growing. Particularly in the pandemic, like food delivery, remote, online platform work. And I think they're growing in prevalence perhaps when ride hail services are seen as perhaps less safe from workers' perspectives and, and also passengers.

Tegan: Gig workers are found in many different industries. A 2019 StatCan study found that the arts, culture, recreation and sport industry had the highest share of gig workers, followed by the health industry and then sales and service. Those whose main occupations were in manufacturing and utilities were least likely to be gig workers.

Tegan: Could you talk about who works in the gig economy? Are there easily distinguishable categories of workers or are they all fairly similar.

Paul: No, it's a pretty diverse group of workers who are performing platform work. Some do it as a primary job, but only a small percentage do that. Many others do it as a second job, supplementing a primary employment.

And within that category, there are quite [...] it's quite a diverse group with a range of motivations, right? Some people are doing it for just some extra spending money. Some people are doing it because their primary job... the income isn't sufficient. And some just do it for sort of general income security.

So, you know, you have a great diversity. But we do see some patterns. We see that younger workers are more likely to be engaged in platform work. We find that minor[...] visible minorities and recent immigrants to Canada are more likely to be in platform work. I think that those patterns probably reflect some of the challenges those groups face in gaining access to more regular permanent employment.

And so your platform work may be lowering the barriers to entry for certain perhaps marginalized groups of workers or workers who have historically been marginalized from, from traditional employment.

Tegan: In 2019, StatCan found that about half of all gig workers also had one or more wage jobs. That means they weren't solely relying on their gig work to support themselves. The study also found that gig work was more prevalent among immigrants than among Canadian-born people. In fact, 10.8% of male immigrant workers who had been in Canada for less than five years were gig workers, compared with 6.1% of male Canadian-born workers.

Tegan: So you studied the mental health of platform workers. Could you talk a little bit about what you found?

Paul: Yes. Well, we analyzed multiple measures of mental health in our study of Canadian platform workers and a fairly clear pattern emerged regarding their wellbeing. Compared to wage employees and the, and the traditional self-employed platform workers reported higher levels of depression and anxiety. They reported greater sense of powerlessness in their lives, and they also reported feeling more isolated and lonely, which is strongly predictive of access to social support, which is important for wellbeing. Importantly, though it wha[...]These penalties, these mental health penalties appeared to be primarily experienced by those who performed platform work as their main job.

So for the majority of platform workers, we didn't find any major differences in their mental health compared to other workers and other employment arrangements.

Tegan: Work and financial concerns were the leading sources of stress for Canadians ages 18 and over in 2019.

Tegan: You talked about stress and distress. What... Do you have any idea what caused platform workers distress? What's the source of that?

Paul: Yes, there would seem to be a number of factors that were at play. First of all, platform workers reported higher levels of financial hardship compared to other workers. And we know that financial strain is a very strong life stressor that affects physical and mental health.

Now we don't know whether or not this financial strain arose because of platform work or because people who were financially struggling were self-selecting into platform work. So that's something we're going to need to look at in more detail in the future. There was also high levels of work-family conflict amongst platform workers.

And that was somewhat surprising given that there's a narrative around platform work that it involves flexibility for the worker to choose when they do their work, when they[...] how long they work for. And we actually found that Yes, the platform workers did report having more flexibility in their schedules, but it didn't seem to help them balance work and family life.

In fact, despite that resource, we typically call that a job resource in the work and mental health literature.

As a job resource, that flexibility didn't seem to help them balance their work and family life.

And there are a number of possibilities that are at play. Again, like financial hardship, it could be that we're looking at a group of workers who were struggling with balancing work and family in their previous career- jobs. And they pursued platform work because of its flexibility. And so we're seeing a self-selection of this group into this type of work.

It's also possible though that just the platform work isn't as family-friendly as it might appear. If you look at qualitative evidence from interviews with platform workers, you often see ride hail drivers, delivery workers, even freelancers online talk about how while in principle they can log on whenever they want and they can stop working whenever they want, that their work hours are in reality more dictated by outside factors like market demand for their services, right?

So, you know, if you're a ride hail driver, you need to work when there's demand for your services. And when[...] and that typically is evenings and weekends, which are not family friendly. If you're a remote freelancer, you might have international clients. And there[...] and you may have to work to their time zones, which is… Could be in the middle of the night.

So while there is this, I think narrative about flexibility and platform work, I think there are significant constraints for some groups of platform workers, particularly those who want to make this their main job, because then they're going to need to be working 30 plus hours to do so.. And then that flexibility, they might not really be able to exercise flexibility so that it aligns with their preferences.

So, yeah, I, I think there are, there are questions about this narrative of flexibility that we need to look more into.

The final factor that we found at play involved higher levels of isolation or feelings of isolation and loneliness among platform workers. And we know that social isolation and loneliness are problematic for workers' well-being. We certainly know this now with the pandemic and we've seen how it can impact our health.

And it seems that. Platform workers may be more isolated in their work, right? They're typically performing their work on their own. They may have little contact with other platform workers. Indeed. They might actually be in competition with other platform workers for assignments and their interactions with perhaps customers could be fairly limited.

And so they tend to start[...] exist on the fringe of organizations. And... while there might be some cases where they do seek out support from other platform workers, we know that for example, there are online communities for delivery drivers and ride hail workers. These are communities I think that offer more informational support rather than social support.

And so I think there[...] it is an inherently isolating type of work if this is the work that you do as your full-time job.

Tegan: A 2019 StatCan study found that the gig earnings of the majority of gig workers did not exceed five thousand dollars per year. The median net gig income was only $4,303. Yet, for more than a quarter, their gig earnings represented all their annual earnings and more than 89% of their total annual income.

Gig work is not evenly spread among all income brackets in Canada. The percentage of gig workers in the lowest 20% of the individual income distribution was about twice as high as the percentage of gig workers in the highest 20%.

Tegan: What did you mean when you wrote that platform firms can use algorithms to undermine worker autonomy?

Paul: Well, if we think about what algorithmic management is. That's when a firm uses technological techniques to remotely manage their workers. So digital labor platforms generally manage a geographically dispersed workforce.

Right. And they don't have much direct contact with their workers. So they instead rely on data collection and surveillance of their workers to automate most of the supervisory decisions. These decisions are made by software algorithms that operate without the need for human intervention. And they could be involved in assigning workers to particular tasks, it could be deciding on compensation levels, evaluating work performance and even terminating workers. So the algorithms are what make the digital labor platforms so effective for the on-demand services that we as consumers enjoy. But they do pose problems to workers. I [...] qualitative interviews with workers find that there are challenges to workers autonomy and their success on the platform that are posed by these algorithms, right?

So for a start, the decision-making rules that these algorithms are based on are not always transparent to the worker. So it's not always clear why one worker might be offered a well-paid assignment when others receive less desirable assignments. And workers often describe these algorithms as effectively blank boxes, right?

And this transparency or lack of transparency can extend to things like specific job assignments. So we've heard reports from delivery workers that they complain about not knowing the location details of an assignment until they've actually accepted the assignment. And this could place them somewhere across a city, for example, far away. And that lack of transparency of information about the assignment undermines the worker, right? Their ability to make decisions about where and what assignments to accept.

There's also, I think, challenges for workers to question the algorithms, right? They could be temporarily deactivated from a platform if their average reviews scores are falling below a certain threshold. Now with a human supervisor, a worker could offer some context for a bad review. Maybe it was an angry, unfair customer, but algorithms rarely take into account mitigating circumstances.

Now, there are grievance procedures, but those can take time to pursue. And in the meantime, that worker might be unable to work. So you hear quite commonly workers complaining about feeling at the mercy of some cold detached AI supervisor. And again, I think that runs contrary to a narrative of platform work as being independent and free from supervision.

Tegan: In 2019, 45% of enterprises in Canada use some kind of advanced or emerging technology, 6% use Artificial Intelligence.

Tegan: could you talk about what it means, or can you talk about the phrase or the idea of the eroding social contract between employer and employee?

Paul: Yes. I mean, we've been witnessing this for decades, right? In many ways, when we are talking about platform work, this is the next step in a longer term process that some call the casualization of work, right? Where we are seeing permanent employment opportunities diminish and the growth of less secure, alternative work arrangements, right?

Like, basically temporary contracts, fixed term contracts. And these inherently involve a weakening of the bond between a worker and that employer, because they are not bound indefinitely. Their relationship is temporary. And so when we think about platform work, it really is, I think the next stage in the casualization of work. Rather than seeing something particularly innovative we've been seeing this for some time. But now we're seeing workers have almost... or these platform workers have almost no contact with the digital labor platform.

Tegan: In 2018, more than 1 in 8 employees worked in a temporary job. About 6 out of 10 temporary employees worked full time, compared with close to 9 in 10 permanent employees.

Tegan: Yeah. Why does it matter whether someone's an employee or an independent contractor?

Paul: It matters because under current employment law, independent contractors don't enjoy many of the benefits and protections that employees are afforded. So labour legislation like the employment Senate act that covers things like minimum wage overtime, vacation pay, applies only to employees.

And if you're classified as self-employed, that also means you're not covered by some of the occupational health and safety protections that employees are covered by. So the rights to refuse unsafe work, right? Workplace inspections… These are particularly important during the pandemic. We've witnessed how the pandemic has exposed some of the vulnerabilities of those workers who are not covered by labor protections. And so, since platform workers are normally classified as independent contractors, it does affect their rights. It does affect the kind of benefits they have access to.

Tegan: 15% of the total Canadian workforce was self-employed in 2018. One-third of self-employed workers cited independence, freedom and being one's own boss as the main reason they were in self-employment.

Tegan: And what do you think of framing platform work as entrepreneurship?

Paul: I think I would question what someone means by entrepreneurship and it's not necessarily an easy thing to define, but if we think about in economics, entrepreneurship normally refers to an activity where someone works for themselves, bears the risk associated with any venture they take, but also the returns from that venture.

How well does that definition apply to platform work? To some extent, I think it does apply well for some freelance workers who are operating online and they can set their own fees and they're free to choose between clients. I think that does capture entrepreneurship. I'm just not sure it applies to some other types of platform work where you have, I think, significant constraints to their autonomy and how they do their work, right?

And if they're not able to set their own fees, if it's dictated by the platform's algorithm, if they face potentially deactivation, if they don't accept a certain percentage of assignments, if they're not given full information about the assignments, that looks more like an employee to me than an entrepreneur, but this is the interesting nature of this debate. It's not always clear and it could vary depending on the type of digital labor platform we're looking at..

The issue about platform work as entrepreneurship, I think, is controversial in part because yes, it may well apply to some people that are looking for freedom and independence, but I also think we're beginning to stretch that term entrepreneurship in a way that it often means more about an individual's resilience to uncertainty and precarity. And I'm not sure that type of entrepreneurship is necessarily beneficial.

So we might have people engaged in platform work, thinking of themselves as entrepreneurs, but without any of the benefits of it. And I'm engaged in some preliminary research right now that we're looking at how platform workers evaluate their social status.

So, there are measures of subjective social status that ask people to rank themselves on a scale of one to 10, with 10 being those who have the best jobs, best education, highest income. And we actually find that platform workers rate themselves higher in some social status compared to wage employees. They're similar to the traditional self-employed. So there is, I think, evidence that they do think of themselves differently. However, when we asked them, where do you see yourself in 10 years time on this scale? Most workers see themselves as ascending that scale, right. Rising in it. But platform workers actually are less optimistic about their mobility. So they actually report less mobility and expectations about mobility compared to wage employees. So there's an interesting dynamic where they rate themselves, their current situation, as doing very well relative to other workers, but they seem to be pessimistic about their prospects from social mobility.

And in some ways I think that that's reflecting their [...] They are buying into this idea of entrepreneurship, but they're also very aware of the challenges that are inherent in platform work for sustained economic opportunity.

Tegan: For most gig workers, gig work was only a temporary activity. Roughly one half of those who entered gig work in a given year had no gig income the next year. However, a non-negligible share of gig work entrants—about one-quarter—remained gig workers for three or more years.

Tegan: A StatCan study found that the size of the gig economy increased from 6.0% in 2008 to 6.8% in 2009. As some of those who lost their wage employment during the recession were pushed into self-employment. Do you think there's any chance that the pandemic could cause a similar trend?

Paul: There could. I mean as we see income supports begin to end, we could see this happen. I think people could seek out this type of work to deal with insufficient work hours in their primary job. Or if they're, if they're struggling to find regular employment, then we could see platform work serve as a sort of a buffer. It could also be though, because workers are just reprioritizing their work values. Now, as a result of the pandemic, there's a lot of discussion about this. And in terms of a growing desire for more flexibility, growing desires for being able to work from home. So certain types of platform work, but working remotely online from one's home, I think it is becoming more attractive because of the pandemic. But I do think, yes, that there might be an economic push depending on how the economy fares, as the pandemic continues.

Tegan: What role, if any, does the gig economy play in growing inequality?

Paul: I think we have to be careful about assigning too much blame to the platform economy. Again, I think it's emergence could be a symptom of growing inequality, as you mentioned, with regards to the great recession.

It's no coincidence that we saw, I think, the growth of platform work after[...] in the aftermath of the great recession. And I think it's growth in the last decade might be more of a reaction from workers to simply inadequate wage work options. So it's receiving a lot of attention, this labor model of platform work. From consumers, from workers, also from other companies interested in reducing labor costs. But, I think these have been issues that platform workers have faced or workers have faced for a long time and these have been brewing for a long time. So I think in some ways, platform work is the extension of what's been going on for decades. And certainly has the potential to maybe exacerbate that trend, but I think it's not the beginning of that.

Tegan: Looking ahead, the prospects for young Canadians will continue to be shaped by many factors, including the gig economy. Research released by Statistics Canada examined the outcomes of youth from the perspective of intergenerational income mobility. It found that the correlation between a child's income rank, as an adult, and their parents' income rank has been trending up. This means that your income as an adult is increasingly affected by what your parents' income was when you were a teenager. This declining income mobility across generations, combined with increasing income inequality among parents, raises concerns regarding the longer-term prospects for young Canadians in low-income.

Tegan: Who wins and who loses in the gig economy?

Paul: That's a good question. I think first and foremost consumers win. I think if we were to look back 20 years ago, the idea that we would eventually have food delivered to our home in the middle of the night, within 30 minutes at a reasonable price, we would have laughed at that idea. And I think it's really great for consumers. I do think there are those who suggest that we're really enjoying fast convenient services that don't reflect the true cost, right? And the cost of these services are being subsidized by the venture capital behind platforms or the low wages of platform workers. But inevitably, undoubtedly, consumers are winning from this.

In terms of workers, I think there are those that are benefiting. Those who have in demand skills, particularly skilled Online freelancers, I think they are benefiting from the wider client base that these platforms provide. I think those who just want a small side income that they're not particularly reliant on, maybe they're more interested in this as something as a hobby. I think it's particularly useful for those perhaps who are thinking about entering retirement and it's a way to, you know, have a staged transition into retirement. That could be beneficial.

And certainly those that, as I mentioned, who struggled to get access to full time employment, maybe those with disabilities or younger workers with less experience, I think that it's beneficial for many of these.

At the same time, I would question whether or not these groups would still be better served to an extent, if they just had access to stable, secure employment that was giving the actual flexibility, right? Those who lose, I think, are those who become dependent on this for their full time income.

I don't think this labour model is set up well to deal with the needs of full-time workers. I don't think it deals with the financial needs, I don't think it deals well with the family obligations of these groups because of questions about how much flexibility they really have. And so right now we're looking at a small percentage that do this as a primary job.

The big question is whether or not this is going to grow, this particular group.

Tegan: Access to stable, secure employment is important, especially right now. A triple-protected job is one that has no predetermined end date, faces a low risk of automation, and is resilient to pandemics. Two in five employees aged 18 to 64 held a triple-protected job in 2019, prior to the COVID-19 pandemic.

Tegan: If someone would like to learn more about your work, where should they go?

Paul: Updates on my research are available on the sociology department's website at McMaster university.

I'm also a part of an ongoing study called the Canadian quality of work and economic life study. This is a study run out of the university of Toronto, collaborating with McMaster university and other institutions in Canada and we're tracking the work, family and health of Canadians through the pandemic.

And we have a website that is easily found labeled under the Canadian quality of work and economic life study.

Tegan: You've been listening to Eh Sayers. Thank you to our guest, Paul Glavin.

You can subscribe to this show wherever you get your podcasts. There, you can also find the French version of our show, called Eh-coutez bien. Thanks for listening!

Download:
Eh Sayers Episode 4 - Who Wins and Who Loses in the Gig Economy? (MP3, 21.1 MB)

Listen to "Eh Sayers" on:

Canadian Income Survey - 2021

Labour market activity and school attendance (ACT1)
Support payments received (SCC1)
Support payments paid (SCC2)
Childcare expenses (SCC3)
Inter-household transfers – amounts received (IHT1)
Inter-household transfers – amounts paid (IHT2)
Total personal income (INC1)
Introduction to the disability screening questions (PDSQ)
Disability screening questions (DSQ)
Unmet health care needs (UCN)
Financial difficulty due to disability (FDD)
Owners and renters (DWL)
Owners (OWN)
Food security (FSC)

Labour market activity and school attendance (ACT1)
ACT1_R01	The next questions are about your activities between January and December 2021, as well as the activities of other members of your household.

ACT1_Q01 Q2	Did you work at a job or business in 2021?
	1. Yes
	2. No

ACT1_Q05 Q3	During 2021, how many weeks did you work at a job or business?
	Count every week worked, no matter the number of hours. Include: vacation, maternity or parental leave, illness, strikes, lock-outs. Please include weeks not worked in 2021 due to circumstances surrounding the COVID-19 pandemic if these weeks were paid by the employer.

ACT1_Q10 Q4	During those weeks, how many hours did you usually work per week at all jobs?
	If the number of work hours varied from week to week, please provide an average.

ACT1_Q15 Q5	Considering all the jobs you held in 2021, did you work:
	Select all that apply.
	1. As an employee
	2. As self-employed
	3. In a family business without pay

ACT1_Q20 Q6	During 2021, how many weeks were you without work and looking for work?
	Include temporary lay-offs. Exclude weeks as a full-time student.

ACT1_Q25 Q7	What was your main activity during the weeks when you were neither working nor looking for work?
	1. Ill, or disabled and unable to work
	2. Took care of home or family
	3. Went to school
	4. Retired
	5. Other – Specify

ACT1_Q30 Q8	Did you attend a school, college, CEGEP or university at any time between January and December 2021?
	Include attendance only for courses that can be used as credit towards a certificate, diploma or degree.
	1. Yes
	2. No

ACT1_Q35 Q9	Were you enrolled as a full-time student, a part-time student or both full-time and part-time?
	1. A full-time student
	2. A part-time student
	3. Both full-time and part-time student

ACT1_Q40 Q10	Did you receive any money from a scholarship, bursary or fellowship in 2021?
	1. Yes
	2. No

ACT1_Q45 Q11	What was the total amount you received in 2021?

Support payments received (SCC1)
SCC1_R05	The next questions are about support payments and child care expenses.

SCC1_Q05 Q12	Between January and December 2021, did you receive support payments from a former spouse or partner?
	By support payments we mean a formal agreement for spousal support, alimony, separation allowance, or child support. Include only support payments actually received. Exclude gifts or additional transfers of money.
	1. Yes
	2. No

SCC1_Q10 Q13	What is your best estimate of the amount of support payments you received in 2021?
	Include only support payments actually received. Exclude gifts or additional transfers of money.

Support payments paid (SCC2)
SCC2_Q05 Q14	Between January and December 2021, did you make support payments to a former spouse or partner?
	By support payments we mean a formal agreement for spousal support, alimony, separation allowance, or child support. Include only support payments actually paid. Exclude gifts or additional transfers of money.
	1. Yes
	2. No

SCC2_Q10 Q15	What is your best estimate of the total amount you paid in support payments in 2021?
	Include only support payments actually paid. Exclude gifts or additional transfers of money.

Childcare expenses (SCC3)
SCC3_Q05 Q16	Between January and December 2021, did you pay for child care, so that you could work at your paid job(s)?
	Include child care paid during school holidays.
	1. Yes
	2. No

SCC3_Q10 Q17	What is your best estimate of the total amount you paid for child care in 2021?
	Reminder: The COVID-19 pandemic may have impacted the amount usually paid for child care. Please only include the amount actually paid in 2021. Exclude any amount previously reported. Enter "0" if the entire amount was previously entered.

Inter-household transfers – amounts received (IHT1)
IHT1_R05	The next questions are about money transfers between people not living in the same dwelling.

IHT1_Q05 Q18	Excluding spousal and child support payments from a formal agreement, did anyone not living with you help to pay for your living expenses by giving you money or paying bills, between January and December 2021?
	1. Yes
	2. No

IHT1_Q10 Q19	Between January and December 2021, did anyone not living with you help to pay for your living expenses by giving you money or paying bills?
	1. Yes
	2. No

IHT1_Q15 Q20	In total, how much did you receive from anyone not living with you in 2021?
	Do not double-count any amounts received by the household that were already reported. Please enter "0" if the entire amount was previously entered.

Inter-household transfers – amounts paid (IHT2)
IHT2_Q05 Q21	Excluding spousal and child support payments from a formal agreement, did you help anyone not living with you pay for their living expenses by giving them money or paying their bills, between January and December 2021?
	1. Yes
	2. No

IHT2_Q10 Q22	Between January and December 2021, did you help anyone not living with you pay for their living expenses by giving them money or paying their bills?
	1. Yes
	2. No

IHT2_Q15 Q23	In total, how much did you give to anyone not living with you in 2021?
	Do not double-count any amounts paid by the household that were already reported. Please enter "0" if the entire amount was previously entered.

Total personal income (INC1)
INC1_R05	Now a question about total personal income.

INC1_Q05 Q24	What is your best estimate of your total personal income, before taxes and deductions, from all sources during the year ending December 31, 2021?
	Income can come from various sources such as from work, investments, pensions or government. Examples include Employment Insurance, social assistance, child benefits and other income such as child support, spousal support (alimony) and rental income. Capital gains should not be included in the personal income.

INC1_Q10 Q25	For the year ending December 31, 2021, can you estimate in which of the following groups your total personal income fell? Was it:
	1. Less than $30,000, including income loss
	2. $30,000 and more

INC1_Q15 Q25	Please indicate the income range
	1. Less than $5,000
	2. $5,000 to less than $10,000
	3. $10,000 to less than $15,000
	4. $15,000 to less than $20,000
	5. $20,000 to less than $25,000
	6. $25,000 to less than $30,000

INC1_Q20 Q25	Please indicate the income range
	1. $30,000 to less than $40,000
	2. $40,000 to less than $50,000
	3. $50,000 to less than $60,000
	4. $60,000 to less than $70,000
	5. $70,000 to less than $80,000
	6. $80,000 to less than $90,000
	7. $90,000 to less than $100,000
	8. $100,000 and over

INC1_Q25 Q26	Does this amount include any social assistance payments?
	Exclude employment insurance (including for maternity leave), workers' compensation, Canada Pension Plan (CPP), Quebec Pension Plan (QPP), child benefits and COVID-19 benefits.
	1. Yes
	2. No

Introduction to the disability screening questions (PDSQ)
PDSQ_R05	In order to reduce the length of the questionnaire and to obtain additional information about the relationship between income and persons with and without a disability, one person has been randomly selected in your household for the next set of questions. In your household, you have been selected.

Disability screening questions (DSQ)
DSQ_R01	The following questions are about difficulties you may have doing certain activities. Only difficulties or long-term conditions that have lasted or are expected to last for six months or more should be considered.

DSQ_Q01 Q27	Do you have any difficulty seeing? Would you say:
	1. No
	2. Sometimes
	3. Often
	4. Always
	9. Don't know

DSQ_Q02 Q28	Do you wear glasses or contact lenses to improve your vision?
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q03 Q29	[Which/With your glasses or contact lenses, which] of the following best describes your ability to see?
	Would you say:
	1. No difficulty seeing
	2. Some difficulty seeing
	3. A lot of difficulty seeing
	4. You are legally blind
	5. You are blind
	9. Don't know

DSQ_Q04 Q30	How often does this [difficulty seeing/seeing condition] limit your daily activities?
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q05 Q31	Do you have any difficulty hearing?
	Would you say:
	1. No
	2. Sometimes
	3. Often
	4. Always
	9. Don't know

DSQ_Q06 Q32	Do you use a hearing aid or cochlear implant?
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q07 Q33	[Which/With your hearing aid or cochlear implant, which] of the following best describes your ability to hear?
	Would you say:
	1. No difficulty hearing
	2. Some difficulty hearing
	3. A lot of difficulty hearing
	4. You cannot hear at all
	5. You are deaf
	9. Don't know

DSQ_Q08 Q34	How often does this [difficulty hearing/hearing condition] limit your daily activities?
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q09 Q35	Do you have any difficulty walking, using stairs, using your hands or fingers or doing other physical activities?
	Would you say:
	1. No
	2. Sometimes
	3. Often
	4. Always
	9. Don't know

DSQ_R10	The following questions are about your ability to move around, even when using an aid such as a cane.

DSQ_Q10 Q36	How much difficulty do you have walking on a flat surface for 15 minutes without resting?
	This refers to your regular walking pace. If you use an aid for minimal support such as a cane, walking stick or crutches, please answer this question based on your ability to walk when using these aids.
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do at all
	9. Don't know

DSQ_Q11 Q37	How much difficulty do you have walking up or down a flight of stairs, about 12 steps without resting?
	This refers to your regular walking pace. If you use an aid for minimal support such as a cane, walking stick or crutches, please answer this question based on your ability to walk when using these aids.
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do at all
	9. Don't know

DSQ_Q12 Q38	How often [does this difficulty walking/does this difficulty using stairs/do these difficulties] limit your daily activities?
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q13 Q39	How much difficulty do you have bending down and picking up an object from the floor?
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do at all
	9. Don't know

DSQ_Q14 Q40	How much difficulty do you have reaching in any direction, for example, above your head?
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do at all
	9. Don't know

DSQ_Q15 Q41	How often [does this difficulty bending down and picking up an object/'does this difficulty reaching/do these difficulties] limit your daily activities?
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q16 Q42	How much difficulty do you have using your fingers to grasp small objects like a pencil or scissors?
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do at all
	9. Don't know

DSQ_Q17 Q43	How often does this difficulty using your fingers limit your daily activities?
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_R18	The following questions are about pain due to a long-term condition that has lasted or is expected to last for six months or more.

DSQ_Q18 Q44	Do you have pain that is always present?
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q19 Q45	Do you [also] have periods of pain that reoccur from time to time?
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q20 Q46	How often does this pain limit your daily activities?
	If you have both pain that is always present and pain that reoccurs from time to time, consider the pain that bothers you the most. If your pain is controlled by medication or therapy, please answer this question based on when you are using medication or therapy.
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q21 Q47	When you are experiencing this pain, how much difficulty do you have with your daily activities?
	If you have both pain that is always present and pain that reoccurs from time to time, consider the pain that bothers you the most. If your pain is controlled by medication or therapy, please answer this question based on when you are using medication or therapy.
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do most activities
	9. Don't know

DSQ_R22	Please answer only for difficulties or long-term conditions that have lasted or are expected to last for six months or more.

DSQ_Q22 Q48	Do you have any difficulty learning, remembering or concentrating?
	Would you say:
	1. No
	2. Sometimes
	3. Often
	4. Always
	9. Don't know

DSQ_Q23 Q49	Do you think you have a condition that makes it difficult in general for you to learn? This may include learning disabilities such as dyslexia, hyperactivity, attention problems, etc.
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q24 Q50	Has a teacher, doctor or other health care professional ever said that you had a learning disability?
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q25 Q51	How often are your daily activities limited by this condition?
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q26 Q52	How much difficulty do you have with your daily activities because of this condition?
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do most activities
	9. Don't know

DSQ_Q27 Q53	Has a doctor, psychologist or other health care professional ever said that you had a developmental disability or disorder? This may include Down syndrome, autism, Asperger syndrome, mental impairment due to lack of oxygen at birth, etc.
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q28 Q54	How often are your daily activities limited by this condition?
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q29 Q55	How much difficulty do you have with your daily activities because of this condition?
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do most activities
	9. Don't know

DSQ_Q30 Q56	Do you have any ongoing memory problems or periods of confusion?
	Exclude occasional forgetfulness such as not remembering where you put your keys.
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q31 Q57	How often are your daily activities limited by this problem?
	If the problem is controlled by medication or therapy, please answer this question based on when you are using your medication or therapy.
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q32 Q58	How much difficulty do you have with your daily activities because of this problem?
	If the problem is controlled by medication or therapy, please answer this question based on when you are using medication or therapy.
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do most activities
	9. Don't know

DSQ_R33	Please remember that your answers will be kept strictly confidential.

DSQ_Q33 Q59	Do you have any emotional, psychological or mental health conditions?
	e.g., anxiety, depression, bipolar disorder, substance abuse, anorexia, etc.
	Would you say:
	1. No
	2. Sometimes
	3. Often
	4. Always
	9. Don't know

DSQ_Q34 Q60	How often are your daily activities limited by this condition?
	If the condition is controlled by medication or therapy, please answer this question based on when you are using medication or therapy.
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q35 Q61	When you are experiencing this condition, how much difficulty do you have with your daily activities?
	If the condition is controlled by medication or therapy, please answer this question based on when you are using medication or therapy.
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do most activities
	9. Don't know

DSQ_Q36 Q62	Do you have any other health problem or long-term condition that has lasted or is expected to last for six months or more?
	Exclude any health problems previously reported.
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q37 Q63	How often does this health problem or long-term condition limit your daily activities?
	If you have more than one other health problem or condition, please answer based on the health problem or condition that limits your daily activities the most.
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_R38	The following questions are about pain due to a long-term condition that has lasted or is expected to last for six months or more.

DSQ_Q38 Q64	Do you have pain that is always present?
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q39 Q65	Do you [also] have periods of pain that reoccur from time to time?
	Would you say:
	1. Yes
	2. No
	9. Don't know

DSQ_Q40 Q66	How often does this pain limit your daily activities?
	If you have both pain that is always present and pain that reoccurs from time to time, consider the pain that bothers you the most. If your pain is controlled by medication or therapy, please answer this question based on when you are using medication or therapy.
	Would you say:
	1. Never
	2. Rarely
	3. Sometimes
	4. Often
	5. Always
	9. Don't know

DSQ_Q41 Q67	When you are experiencing this pain, how much difficulty do you have with your daily activities?
	If you have both pain that is always present and pain that reoccurs from time to time, consider the pain that bothers you the most. If your pain is controlled by medication or therapy, please answer this question based on when you are using medication or therapy.
	Would you say:
	1. No difficulty
	2. Some difficulty
	3. A lot of difficulty
	4. You cannot do most activities
	9. Don't know

Unmet health care needs (UCN)
UCN_Q005 Q68	During the past 12 months, was there ever a time when you felt that you needed health care, other than homecare services, but you did not receive it?
	1. Yes
	2. No

UCN_Q010 Q69	Thinking of the most recent time you felt this way, why didn't you get care?
	Select all that apply.
	1. Care not available in the area
	2. Care not available at time required (e.g., doctor busy, away from office or no longer at that practice, inconvenient hours)
	3. Do not have a regular health care provider
	4. Waiting time too long
	5. Appointment was cancelled
	6. Felt would receive inadequate care
	7. Cost
	8. Decided not to seek care
	9. Doctor didn't think it was necessary
	10. Transportation issue
	11. Other

UCN_Q015 Q70	Again, thinking of the most recent time, what was the type of care that was needed?
	Select all that apply.
	1. Treatment of a chronic physical health condition diagnosed by a health professional
	2. Treatment of a chronic mental health condition diagnosed by a health professional
	3. Treatment of an acute infectious disease (e.g., cold, flu and stomach flu)
	4. Treatment of an acute physical condition (non-infectious)
	5. Treatment of an acute mental health condition (e.g., acute stress reaction)
	6. A regular check-up (including pre-natal care)
	7. Care of an injury
	8. Dental care
	9. Medication / Prescription refill
	10. Other

UCN_Q020 Q71	Did you actively try to obtain the health care that was needed?
	1. Yes
	2. No

UCN_Q025 Q72	Where did you try to get the service you were seeking?
	Select all that apply.
	1. A doctor's office
	2. A hospital outpatient clinic
	3. A community health centre [or CLSC]
	4. A walk-in clinic
	5. An emergency department or emergency room
	6. Other

Financial difficulty due to disability (FDD)
FDD_Q05 Q73	In 2021, have you and your household experienced significant financial difficulty because of a long term disability or health problem of a member of you household? Would you say:
	1. Yes, sometimes
	2. Yes, often
	3. No

Owners and renters (DWL)
DWL_R05	The next series of questions will be about your dwelling.

DWL_Q05 Q74	Is this dwelling part of a condominium development?
	1. Yes
	2. No

DWL_Q10 Q75	Is this dwelling in need of any repairs?
	Do not include desirable remodelling or additions.
	Would you say:
	1. No, only regular maintenance is needed, for example, painting, furnace cleaning
	2. Yes, minor repairs are needed, for example, missing or loose floor tiles, bricks or shingles, defective steps, railing or siding
	3. Yes, major repairs are needed, for example, defective plumbing or electrical wiring, structural repairs to walls, floors or ceilings

Owners (OWN)
OWN_Q05 Q76	Does anyone in your household operate a farm on this property?
	1. Yes
	2. No

OWN_Q10 Q77	Does anyone in your household operate a business from this dwelling or property?
	Property is interpreted as the land and buildings associated with the dwelling.
	1. Yes
	2. No

OWN_Q15 Q78	How many bedrooms are there in this dwelling?
	Please include all rooms designed as bedrooms even if they are now used for something else, for example, as guest rooms or television rooms. Do not count rooms used solely for business purposes. Include all rooms used as bedrooms now, even if they were not originally built as bedrooms, such as bedrooms in a finished basement. For a one-room dwelling or bachelor apartment, please enter zero.

OWN_Q20 Q79	Is there a mortgage on this dwelling?
	1. Yes
	2. No

OWN_Q25 Q80	Are property taxes included in your mortgage payments?
	1. Yes
	2. No

OWN_Q30 Q81	Do you have more than one mortgage on your dwelling?
	1. Yes
	2. No

OWN_Q35 Q82	How often do you make regular mortgage payments?
	1. Weekly
	2. Every two weeks
	3. Twice a month
	4. Monthly
	5. Quarterly
	6. Twice a year
	7. Annually
	8. Other – Specify

OWN_Q45 Q83	How much do you pay for each of these regular mortgage payments, including your property taxes?
	Exclude irregular and lump sum payments.

OWN_Q50 Q84	How much do you pay for each of these regular mortgage payments?
	Exclude irregular and lump sum payments.

OWN_Q55 Q85	How much do you pay monthly for all these mortgages, including your property taxes?
	Exclude irregular and lump sum payments.

OWN_Q65 Q87	What is the total annual property tax bill for this dwelling?
	Include school taxes, special service charges and local improvements.

OWN_Q70 Q88	Is water included in the payments just mentioned?
	Payments just mentioned could include mortgage payments and property taxes.
	1. Yes
	2. No

OWN_Q75 Q89	What is the regular monthly condominium fee for this dwelling?

OWN_Q80 Q90	Are any of the following items included in the payments just mentioned?
	Payments just mentioned could include mortgage payments, property taxes and condo fees. Select all that apply.
	1. Electricity
	2. Heating fuel
	3. Water
	4. None of the above

Food security (FSC)
FSC_R010	The following statements may describe the food situation for your household in the past 12 months. Please indicate if the statement was often true, sometimes true or never true for you and other household members in the past 12 months.

FSC_Q010A Q91a	You and other household members worried that food would run out before you got money to buy more
	1. Often true
	2. Sometimes true
	3. Never true

FSC_Q010B Q91b	The food that you and other household members bought just didn't last and there wasn't any money to get more
	1. Often true
	2. Sometimes true
	3. Never true

FSC_Q010C Q91c	You and other household members couldn't afford to eat balanced meals
	1. Often true
	2. Sometimes true
	3. Never true

FSC_Q010D Q91d	You or other adults in your household relied on only a few kinds of low-cost food to feed the children because you were running out of money to buy food
	1. Often true
	2. Sometimes true
	3. Never true

FSC_Q010E Q91e	You or other adults in your household couldn't feed the children a balanced meal because you couldn't afford it
	1. Often true
	2. Sometimes true
	3. Never true

FSC_Q015 Q92	The children were not eating enough because you or other adults in your household just couldn't afford enough food. Would you say:
	1. Often true
	2. Sometimes true
	3. Never true

FSC_R020	The following few questions are about the food situation in the past 12 months for you or any other adults in your household.

FSC_Q020A Q93	In the past 12 months, since last [current month], did you or other adults in your household ever cut the size of your meals or skip meals because there wasn't enough money for food?
	1. Yes
	2. No

FSC_Q020B Q93	How often did this happen? Was it:
	1. Almost every month
	2. Some months but not every month
	3. Only 1 or 2 months

FSC_Q025A Q94	In the past 12 months, did you (personally) ever eat less than you felt you should because there wasn't enough money to buy food?
	1. Yes
	2. No

FSC_Q025B Q95	In the past 12 months, were you (personally) ever hungry but didn't eat because you couldn't afford enough food?
	1. Yes
	2. No

FSC_Q025C Q96	In the past 12 months, did you (personally) lose weight because you didn't have enough money for food?
	1. Yes
	2. No

FSC_Q030 Q97	In the past 12 months, did you or other adults in your household ever not eat for a whole day because there wasn't enough money for food?
	1. Yes
	2. No

FSC_Q035 Q97	How often did this happen? Was it:
	1. Almost every month
	2. Some months but not every month
	3. Only 1 or 2 months

FSC_R040A	Now, a few questions on the food experiences for children in your household.

FSC_Q040A Q98	In the past 12 months, did you or other adults in your household ever cut the size of any of the children's meals because there wasn't enough money for food?
	1. Yes
	2. No

FSC_Q040B Q99	In the past 12 months, did any of the children ever skip meals because there wasn't enough money for food?
	1. Yes
	2. No

FSC_Q040C Q99	How often did this happen? Was it:
	1. Almost every month
	2. Some months but not every month
	3. Only 1 or 2 months

FSC_Q040D Q100	In the past 12 months, were any of the children ever hungry but you just couldn't afford more food?
	1. Yes
	2. No

FSC_Q040E Q101	In the past 12 months, did any of the children ever not eat for a whole day because there wasn't enough money for food?
	1. Yes
	2. No

Why do we conduct this survey?

This survey is conducted by Statistics Canada in order to collect the necessary information to support the Integrated Business Statistics Program (IBSP). This program combines various survey and administrative data to develop comprehensive measures of the Canadian economy.

The statistical information from the IBSP serves many purposes, including:

calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
establishing government programs to assist businesses
assisting the business community in negotiating contracts and collective agreements
supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
indexing social benefit programs and determining tax brackets
enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia and the Yukon. The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@canada.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

To indicate a legal name of another legal entity you should instead indicate it in question 3 by selecting 'Not currently operational' and then choosing the applicable reason and providing the legal name of this other entity along with any other requested information.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

Legal name:
Operating name (if applicable):

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name:
Last name:
Title:
Preferred language of communication:
- English
- French
Mailing address (number and street):
City:
Province, territory or state:
Postal code or ZIP code:
Country:
- Canada
- United States
Email address:
Telephone number (including area code):
Extension number (if applicable):
The maximum number of characters is 10.
Fax number (including area code):

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

Operational
Not currently operational
Why is this business or organization not currently operational?
- Seasonal operations
  - When did this business or organization close for the season?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
- Ceased operations
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?
    - Bankruptcy
    - Liquidation
    - Dissolution
    - Other - Specify the other reasons for ceased operations
- Sold operations
  - When was this business or organization sold?
    - Date
  - What is the legal name of the buyer?
- Amalgamated with other businesses or organizations
  - When did this business or organization amalgamate?
    - Date
  - What is the legal name of the resulting or continuing business or organization?
  - What are the legal names of the other amalgamated businesses or organizations?
- Temporarily inactive but will re-open
  - When did this business or organization become temporarily inactive?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
  - Why is this business or organization temporarily inactive?
- No longer operating due to other reasons
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for the analysis of production-related issues such as industrial performance.

The target entity for which NAICS is designed are businesses and other organizations engaged in the production of goods and services. They include farms, incorporated and unincorporated businesses and government business enterprises. They also include government institutions and agencies engaged in the production of marketed and non-marketed services, as well as organizations such as professional associations and unions and charitable or non-profit organizations and the employees of households.

The associated NAICS should reflect those activities conducted by the business or organizational units targeted by this questionnaire only, as identified in the 'Answering this questionnaire' section and which can be identified by the specified legal and operating name. The main activity is the activity which most defines the targeted business or organization's main purpose or reason for existence. For a business or organization that is for-profit, it is normally the activity that generates the majority of the revenue for the entity.

The NAICS classification contains a limited number of activity classifications; the associated classification might be applicable for this business or organization even if it is not exactly how you would describe this business or organization's main activity.

Please note that any modifications to the main activity through your response to this question might not necessarily be reflected prior to the transmitting of subsequent questionnaires and as a result they may not contain this updated information.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

This is the current main activity
This is not the current main activity
Provide a brief but precise description of this business or organization's main activity:
- e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

Yes
When did the main activity change?
- Date:
No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

Farming or logging operation
Construction company or general contractor
Manufacturer
Wholesaler
Retailer
Provider of passenger or freight transportation
Provider of investment, savings or insurance products
Real estate agency, real estate brokerage or leasing company
Provider of professional, scientific or technical services
Provider of health care or social services
Restaurant, bar, hotel, motel or other lodging establishment
Other sector

7. You have indicated that the current main activity of this business or organization is:

Main activity

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

Yes, there are other activities
Provide a brief but precise description of this business or organization's secondary activity:
- e.g., breakfast cereal manufacturing, shoe store, software development
No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

Approximately what percentage of this business or organization's revenue is generated by each of the following activities?
	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

For this survey, the end date should fall between April 1, 2021 and March 31, 2022.

Here are twelve common fiscal periods that fall within the targeted dates:

May 1, 2020 to April 30, 2021
June 1, 2020 to May 31, 2021
July 1, 2020 to June 30, 2021
August 1, 2020 to July 31, 2021
September 1, 2020 to August 31, 2021
October 1, 2020 to September 30, 2021
November 1, 2020 to October 31, 2021
December 1, 2020 to November 30, 2021
January 1, 2021 to December 31, 2021
February 1, 2021 to January 31, 2022
March 1, 2021 to February 28, 2022
April 1, 2021 to March 31, 2022.

Here are other examples of fiscal periods that fall within the required dates:

September 18, 2020 to September 15, 2021 (e.g., floating year-end)
June 1, 2021 to December 31, 2021 (e.g., a newly opened business).

Fiscal year start date:
Fiscal year-end date:

2. What is the reason the reporting period does not cover a full year?

Select all that apply.

Seasonal operations
New business
Change of ownership
Temporarily inactive
Change of fiscal year
Ceased operations
Other
Specify reason the reporting period does not cover a full year:

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000: $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Revenue

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

sales from Canadian locations (domestic and export sales)
transfers to other business units or a head office of your firm.

Exclude:

transfers into inventory and consignment sales
federal, provincial and territorial sales taxes and excise duties and taxes
intercompany sales in consolidated financial statements.

b. Rental and leasing

Include rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

c. Commissions

Include commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives and travel agencies - compensation could also be reported under this item (for example, compensation for collecting sales tax).

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

non-repayable grants, contributions and subsidies from all levels of government
revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Include revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

f. Dividends

Include:

dividend income
dividends from Canadian sources
dividends from foreign sources
patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

investment revenue
interest from foreign sources
interest from Canadian bonds and debentures
interest from Canadian mortgage loans
interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?
	CAN$ '000
a. Sales of goods and services Include sales, commissions, rental and leasing revenue if they are this business's primary revenue source.
b. Rental and leasing Report only if this is a secondary revenue source. If rental and leasing are your primary revenue source, report at question a.
c. Commissions Report only if this is a secondary revenue source. If commissions are your primary revenue source, report at question a.
d. Subsidies Include grants, donations, fundraising and sponsorships.
e. Royalties, rights, licensing and franchise fees
f. Dividends
g. Interest
h. Other Include intracompany transfers. Specify all other revenue:
Total revenue

E-commerce

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

sales of goods and services
rental, leasing and property management
commissions
subsidies, grants, donations, fundraising and sponsorships
royalties
rights
licensing and franchise fees
dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000:

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Include all revenue for which an order is received and commitment to purchase is made via the Internet, although payment can be made by other means, such as orders made on web pages, an extranet, mobile devices or Electronic Data Interchange (EDI).

Exclude orders made by telephone, facsimile or e-mail.

3. Of the [amount] amount reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Total e-commerce revenue in CAN$ '000:

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply.

Mobile app

Include sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps, including Apple's App Store, Google Play or Blackberry App World).

Company website Include sales through a browser-based website where your organization maintains control of the content.

Third-party website Include sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia or Etsy).

Electronic Data Interchange (EDI)

A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

Via a mobile app
Via your company website
Via a third-party website
Via Electronic Data Interchange (EDI)
Other
Specify the other methods:

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

6. Why did this business not make sales over the Internet?

Select all that apply.

Goods and services do not lend themselves to online sales
Prefer to maintain current business model
Lack of skilled workers to implement and maintain e-commerce infrastructure
Cost of development is too high
Security concerns
Other
Specify the other reasons:

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Expenses

a. Cost of goods sold

Many business units distinguish their costs of materials from their other business expenses (selling, general and administrative). This item is included to allow you to easily record your costs/expenses according to your normal accounting practices.

Include:

cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

vacation pay
bonuses (including profit sharing)
employee commissions
taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

health plans
insurance plans
employment insurance
pension plans
workers' compensation
association dues
contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

hired casual labour and outside contract workers
custom work and contract work
subcontract and outside labour
hired labour.

d. Research and development fees

Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

e. Professional and business fees

Include:

legal services
accounting and auditing fees
consulting fees
education and training fees
appraisal fees
management and administration fees
property management fees
information technology (IT) consulting and service fees (purchased)
architectural fees
engineering fees
scientific and technical service fees
other consulting fees (management, technical and scientific)
veterinary fees
fees for human health services
payroll preparation fees
all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include:

diesel, fuel wood, natural gas, oil and propane
sewage.

Exclude:

energy expenses covered in your rental and leasing contracts
telephone, Internet and other telecommunications
vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
postage and courier (used in the day to day office business activity)
computer and peripherals upgrade expenses
data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

internet
telephone and telecommunications
cellular telephone
fax machine
pager.

i. Business taxes, licenses and permits

Include:

property taxes paid directly and property transfer taxes
vehicle license fees
beverage taxes and business taxes
trade license fees
membership fees and professional license fees
provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

amounts paid to holders of patents, copyrights, performing rights and trademarks
gross overriding royalty expenses and direct royalty costs
resident and non-resident royalty expenses
franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

Crown royalties
Crown leases and rentals
oil sand leases
stumpage fees.

l. Rental and leasing

Include:

lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
motor vehicle rental and leasing expenses
studio lighting and scaffolding
machinery and equipment rental expenses
storage expenses
road and construction equipment rental
fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

buildings and structures
machinery and equipment
security equipment
vehicles
costs related to materials, parts and external labour associated with these expenses
janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

direct cost depreciation of tangible assets and amortization of leasehold improvements
amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

professional and other liability insurance
motor vehicle and property insurance
executive life insurance
bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

newspaper advertising and media expenses
catalogues, presentations and displays
tickets for theatre, concerts and sporting events for business promotion
fundraising expenses
meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

travel expenses
meeting and convention expenses, seminars
passenger transportation (e.g., airfare, bus, train)
accommodations
travel allowance and meals while travelling
other travel expenses.

r. Financial services

Include:

explicit service charges for financial services
credit and debit card commissions and charges
collection expenses and transfer fees
registrar and transfer agent fees
security and exchange commission fees
other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

interest
bank charges
finance charges
interest payments on capital leases
amortization of bond discounts
interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

charitable donations and political contributions
bad debt expense
loan losses
provisions for loan losses (minus bad debt recoveries)
inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

production costs
pipeline operations, drilling, site restoration
gross overriding royalty
other producing property rentals
well operating, fuel and equipment
other lease rentals
other direct costs
equipment hire and operation
log yard expense, forestry costs, logging road costs
freight in and duty
overhead expenses allocated to cost of sales
other expenses
cash over/short (negative expense)
reimbursement of parent company expense
warranty expense
recruiting expenses
general and administrative expenses
interdivisional expenses
interfund transfer (minus expense recoveries)
exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?
	CAN$ '000
a. Cost of goods sold
a1. Opening inventories
a2. Purchases Include raw materials, goods purchased for resale and non-returnable containers. Exclude change in inventories.
a3. Closing inventories
a4. Cost of goods sold Opening inventories plus purchases minus closing inventories.
b. Employment costs and expenses Include all employees who were issued a T4. Exclude commissions to be paid to non-employees, report at sub-question c.
b1. Salaries, wages and commissions
b2. Employee benefits
c. Subcontracts Include commissions to non-employees. Exclude research and development.
d. Research and development fees. Exclude in-house research and development.
e. Professional and business fees e.g., legal, accounting, consulting, scientific and property management fees
f. Utilities e.g., electricity, water, gas
g. Office and computer related expenses e.g., office supplies, postage, computer upgrades
h. Telephone, Internet and other telecommunication
i. Business taxes, licenses and permits e.g., beverage tax, business tax, license fees, property taxes
j. Royalties, franchise fees and memberships Exclude Crown royalties.
k. Crown charges (for logging, mining and energy industries only)
l. Rental and leasing Include land buildings, equipment, vehicles.
m. Repair and maintenance Include buildings, equipment, vehicles.
n. Amortization and depreciation
o. Insurance
p. Advertising, marketing, promotion, meals and entertainment
q. Travel, meetings and conventions
r. Financial services e.g., bank charges, transaction fees
s. Interest expense
t. Other non-production-related costs and expenses Include bad debts, loan losses, donations, political contributions and inventory write-down.
u. All other costs and expenses Include intracompany expenses. Specify all other costs and expenses:
Total expenses

Industry characteristics

1. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

a. Management consulting services

a1. Strategic management consulting services

Providing advice and guidance concerning the overall strategic direction, planning, structuring and control of an organization.

Include consulting on:

business strategy and planning
corporate development and restructuring
crisis management
the development of an organization's overall direction and objectives
the determination of the organization's strategy to achieve the selected direction and objectives
the selection of a method for carrying out the strategy, including selection among such methods as a merger or acquisition, joint venture, outsourcing, or other alliance, divestiture, new business venture or use of new technology
designing or redesigning the organizational structure.

a2. Financial management consulting services

Providing advice and guidance concerning financial strategies, planning and control.

Include:

advice and guidance on projects related to working capital and liquidity management
the determination of an appropriate capital structure
capital investment proposals, asset management
accounting policy and procedures
budgeting and budgetary controls
financial consulting services related to mergers, acquisitions and divestitures such as advice on methods of valuations, methods of payment and methods of control
international finance.

a3. Marketing management consulting services

Providing advice and guidance on projects related to marketing strategy, market development and sales management and development.

Include:

identifying external opportunities and challenges that can be addressed by marketing
analysing internal strengths and weaknesses
determining which goods and services to offer
target markets
competitive position
features of goods and services including customer service programs
pricing
advertising, and distribution channels (including franchising)
marketing expenditure level
sales management and development.

a4. Employee compensation and benefits consulting services

Providing advice and guidance related to compensation and benefits systems.

Include:

base salary or hourly wages
fringe benefits and incentive compensation
non-cash compensation
employee services and benefits such as pension and retirement and savings plans, welfare and health plans
early retirement proposals

Scope of services may consist of:

job evaluation and job rating systems
performance appraisals
executive compensation
incentive and bonus plans
job and positions analysis and evaluations
comparative wage-and-salary surveys
pay for performance programs, profit sharing plans, executive compensation and termination packages.

a5. Other human resources management consulting services

Providing advice and guidance concerning the development or modification of human resource strategies, policies, practices and procedures except concerning compensation and benefits.

Include:

consulting on recruitment
organizational development (improving functions within and between groups)
employee training and development needs
outplacement procedures and plans for assistance to employees
succession planning
compliance with government regulations in areas such as health, safety, workers' compensation and employment equity
labour-management relations
employee assistance programs
human resources audits.

a6. Operations and supply chain management consulting services

Operations management is concerned with the management of physical, financial and human resources with the objective of producing goods and services. Supply chain management is a bundled service.

Include:

inventory management services
warehousing and storage services and distribution services.

May include advice and guidance concerning:

productivity improvement
cost reduction
quality improvements in goods and services
registration for quality management systems
improvements to logistical operations such as production planning and control
the management of supply sources, inventories, distribution networks and transportation.

a7. Other management consulting services - specify

All other advisory services not elsewhere classified that are provided by management consulting firms.

Include:

economic and social research services
arbitration and conciliation services (except by lawyer, attorney or paralegal offices)
other related products such as:

Actuarial consulting services, except for employee pensions and other benefits

Providing advice and guidance on actuarial matters such as life insurance and annuities, property and casualty insurance, public pension, health and other social insurance plans, income loss and marriage breakdown.

Expert witness services

Providing testimony before a court or administrative body, by a witness who, by virtue of experience, training, skill or knowledge, is recognized as being qualified to render an informed opinion on matters relating to a field or subject.

Training services, management

Providing management-related training and education services, in fields such as strategic management, financial management, marketing management, human resources management, operations and logistics management on a stand-alone basis.

Project management

Planning, supervising and co-ordinating the activities involved in carrying out a project, with regard to time, cost, project team membership, performance requirements and other constraints. This product refers only to those situations in which project management is offered as a stand-alone service.

b. Environmental consulting services

b1. Environmental assessments

Objective studies undertaken for any one or more of the following purposes:

Identify whether or not environmental contamination exists at a particular site, and if so, determine the source, nature and extent of the contamination;
Assess the risk to public health and safety from environmental contamination associated with a project that is proposed or in place;
Evaluate the impact on the ecology, society or economy of environmental contamination resulting from human or natural activity.

b2. Environmental audits

An independent assessment of the current status of a party's compliance with applicable environmental requirements or of a party's environmental compliance policies, practices and controls.

b3. Site remediation planning services

Preparation of a plan for the abatement of environmental contamination, usually at a specific site, and incorporating such technical or other criteria as may be prescribed by law or regulation.

b4. Natural resources management consulting services

The provision of objective information, advice and guidance concerning the best practices for the ecologically sustainable development and use of:

lands and forests
bodies of water
oil, gas, and mineral deposits
wildlife populations
other natural resources.

b5. Waste management consulting services

The provision of objective information, advice and guidance concerning the best practices for the minimization, transport, handling, disposal and/or recycling of waste.

b6. Environmental policy development consulting services

Advising public or private institutions on the design, development and implementation of environmental statutes, regulations, standards or practices. Consulting services of this type may extend to the drafting of such statutes, regulations, standards or practices on behalf of the client.

b7. Other environmental consulting services - specify

All other advisory services not elsewhere classified that are provided by environmental consultants.

c. Other scientific and technical consulting services

c1. Economic consulting services

Providing advice related to the description and analysis of the production, distribution and consumption of goods and services.

Include:

consulting services related to macroeconomic modeling
economic forecasting
economic issues arising from competition, regulations, public policy and finance
expert witness services
consulting in agricultural economics.

c2. Geological and geophysical consulting services

Providing advice concerning the geology of mineral, oil and natural gas resource exploration and development.

Include:

geophysical methods
expert witness services
resource and reserve estimates, audits and reviews
independent valuations of mineral, oil and natural gas properties
preparation of independent reports for stock exchange listings
feasibility studies of mineral, oil and natural gas properties
mineral, oil and natural gas property and project evaluation services
geophysical survey design, including selection of methods
appraisal of geological, geophysical or geochemical anomalies.

c3. Soil management, crop and animal production consulting services

Providing advice in relation to the scientific management of agricultural land as well as crop or animal production.

Include expert witness services and consulting services related to :

tree farming
crop fertilization
animal breeding
soil conservation.

c4. Occupational health and safety consulting services

Providing advice concerning health and related safety standards in commercial, industrial and government workplaces and facilities.

Include:

industrial hygiene
workplace health risk assessments
ergonomics
confined space entry
health hazard testing and evaluations
safety standard requirements
expert witness services.

c5. Other scientific and technical consulting services - specify

Providing advice on scientific and technical matters not elsewhere classified.

Include:

pharmaceutical
chemistry
atomic energy
expert witness services.

Also include heritage consulting services

Providing advice concerning the identification, investigation, preservation and interpretation of historical or heritage resources. Includes advice related to the use of historical and archaeological research.

built heritage assessments
archaeological site impact or mitigation
advice on local, national or international regulations and standards for heritage sites or properties
advice on obtaining government grants concerning heritage sites
traditional uses of land, water and natural resources by aboriginal peoples
expert witness services.

What were this business's sales for each of the following goods and services?
	CAN$ '000
a. Management consulting services
a1. Strategic management consulting services
a2. Financial management consulting services
a3. Marketing management consulting services
a4. Employee compensation and benefits consulting services
a5. Other human resources management consulting services
a6. Operations and supply chain management consulting services
a7. Other Specify all other management consulting services:
b. Environmental consulting services
b1. Environmental assessments
b2. Environmental audits
b3. Site remediation planning services
b4. Natural resources management consulting services
b5. Waste management consulting services
b6. Environmental policy development consulting services
b7. Other Specify all other environmental consulting services:
c. Other scientific and technical consulting services
c1. Economic consulting services
c2. Geological and geophysical consulting services
c3. Soil management, crop and animal production consulting services
c4. Occupational health and safety consulting services
c5. Other Specify all other scientific and technical consulting services:
d. Other sales of goods and services
d1. Other Specify all other sales of goods and services:
Total sales of goods and services

2. During this reporting period of YYYY-MM-DD to YYYY-MM-DD, how many non-salaried partners and proprietors did this business have?

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

Number:

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada (carriage return to separate 2 words) Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

What was this business's breakdown of sales by the following types of client?
	Percentage
a. Clients in Canada - individuals and households
b. Clients in Canada - businesses
c. Clients in Canada - governments, not-for-profit organizations and public institutions e.g., hospitals and schools
d. Clients outside Canada
Total percentage

Sales by consumer location

1. What was the percentage breakdown of this business's sales by consumer location?

Consumer location is the location where the goods or services will ultimately be used.

If ultimate consumer location is not known, the following are acceptable substitutes:

shipping destination
client's billing address
location of this business's retail customers
location of this business's warehouses/distribution centres.

What was the percentage breakdown of this business's sales by consumer location?
	Percentage
a. Newfoundland and Labrador
b. Prince Edward Island
c. Nova Scotia
d. New Brunswick
e. Quebec
f. Ontario
g. Manitoba
h. Saskatchewan
i. Alberta
j. British Columbia
k. Yukon
l. Northwest Territories
m. Nunavut
n. United States
o. All other countries
Total percentage

International transactions - revenue received from exports

1. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business receive revenue from clients outside Canada for the sale of products, services, royalties, rights, licensing or franchise fees?

This section is intended to measure the value of international transactions on goods, services, royalties and licenses fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

2. What was the revenue received from clients outside Canada?

Revenue received (CAN$ '000):

3. What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?

What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties? International transactions
	Percentage
a. Goods
b. Services
c. Royalties, rights, licensing and franchise fees
Total percentage

4. What was the percentage breakdown of revenue received from clients outside Canada by country?

What was the percentage breakdown of revenue received from clients outside Canada by country?
	Percentage
a. United States
b. Mexico
c. Provide the percentage of revenue received from any other countries - top 4 clients only
c1. Other country 1 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 1:
c2. Other country 2 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 2:
c3. Other country 3 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 3:
c4. Other country 4 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 4:
Total percentage

International transactions - purchases from outside Canada (imports)

5. During the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make payments to suppliers outside Canada for the purchase of products, services, royalties, rights, licensing or franchise fees?

6. What were the payments made to suppliers outside Canada?

Payments made (CAN$ '000):

7. What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?

What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?
	Percentage
a. Goods
b. Services
c. Royalties, rights, licensing and franchise fees
Total percentage

8. What was the percentage breakdown of payments made to suppliers outside Canada by country?

What was the percentage breakdown of payments made to suppliers outside Canada by country?
	Percentage
a. United States
b. Mexico
c. Provide the percentage of payments made to any other countries - top 4 suppliers only
c1. Other country 1 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 1:
c2. Other country 2 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 2:
c3. Other country 3 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 3:
c4. Other country 4 Begin entering the name of the other country by typing the first few letters to narrow down the choices or enter your own answer Specify other country 4:
Total percentage

COVID-19

1. In response to the COVID-19 pandemic, in 2021 did this business experience additional expenses to comply with public health and safety guidelines or corporate guidelines to be allowed to operate?

Additional expenses could include: purchases of cleaning supplies, sanitation measures, protective equipment for employees or customers and costs to retrofit business operations (e.g., Plexiglass barriers, new equipment that facilitates physical distancing, additional labour costs).
Public health and safety guidelines refer to guidelines from a federal, provincial or municipal health agency.

Yes

What were the total additional expenses in fiscal year 2021?
Report in thousands of dollars. For expenses less than $500, enter "0".
When precise figures are not available, please provide your best estimate.

Additional labour costs, if applicable (CAN$ '000)
$ ,000
Other additional expenses (CAN$ '000)
$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

2. In response to the COVID-19 pandemic, in 2021 which of the following ways did this business change operating methods?

Include both temporary and ongoing changes.

Select all that apply.

Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
Retrofit the workspace
Invest in e-commerce platforms
Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
Develop new supply chains
Ask some or all employees to work from home
Introduce or accelerate the introduction of new goods and services
Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Change marketing strategy (Include re-allocating marketing budget)
Increase marketing budget
Decrease marketing budget
Expand to new markets
Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
Downsize business activities (e.g., reduce goods and services offered)
Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
Reduce costs other than labour costs
Take other actions
Specify the additional actions taken
OR
No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
How much did your business obtain through these means?
Financial relief received (CAN$ '000)
$ ,000

Notification of intent to extract web data

1. Does this business have a website?

Yes
Specify the business website address
e.g., www.example.ca
No

Statistics Canada is piloting a web data extraction initiative, also known as web scraping, which uses software to search and compile publicly available data from business websites. As a result, we may visit the website for this business to search for, and compile, additional information. This initiative should allow us to reduce the reporting burden on businesses, as well as produce additional statistical indicators to ensure that our data remain accurate and relevant.

We will do our utmost to ensure the data are collected in a manner that will not affect the functionality of the website. Any data collected will be used by Statistics Canada for statistical and research purposes only, in accordance with the agency's mandate.

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@canada.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

Strike or lock-out
Exchange rate impact
Price changes in goods or services sold
Contracting out
Organizational change
Price changes in labour or raw materials
Natural disaster
Recession
Change in product line
Sold business or business units
Expansion
New or lost contract
Plant closures
Acquisition of business or business units
Other
Specify the other changes or events:
No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is [Provided Given Names], [Provided Family Name] the best person to contact?

Who is the best person to contact about this questionnaire?

First name:
Last name:
Title:
Email address:
Telephone number (including area code):
Extension number (if applicable):
The maximum number of characters is 5.
Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

Hours:
Minutes:

4. Do you have any comments about this questionnaire?

Why do we conduct this survey?

The statistical information from the IBSP serves many purposes, including:

calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
establishing government programs to assist businesses
assisting the business community in negotiating contracts and collective agreements
supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
indexing social benefit programs and determining tax brackets
enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@canada.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name
The legal name is one recognized by law, thus it is the name liable for pursuit or for debts incurred by the business or organization. In the case of a corporation, it is the legal name as fixed by its charter or the statute by which the corporation was created.

Modifications to the legal name should only be done to correct a spelling error or typo.

Operating Name
The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

Legal name:

Operating name (if applicable):

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name:

Last name:

Title:

Preferred language of communication:

English
French

Mailing address (number and street):

City:

Province, territory or state:

Postal code or ZIP code:

Country:

Canada
United States

Email address:

Telephone number (including area code):

Extension number (if applicable):
The maximum number of characters is 10.

Fax number (including area code):

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

Operational
Not currently operational
- Why is this business or organization not currently operational?
  - Seasonal operations
    - When did this business or organization close for the season?
      - Date
    - When does this business or organization expect to resume operations?
      - Date
  - Ceased operations
    - When did this business or organization cease operations?
      - Date
    - Why did this business or organization cease operations?
      - Bankruptcy
      - Liquidation
      - Dissolution
      - Other - specify the other reasons for ceased operations
  - Sold operations
    - When was this business or organization sold?
      - Date
    - What is the legal name of the buyer?
  - Amalgamated with other businesses or organizations
    - When did this business or organization amalgamate?
      - Date
    - What is the legal name of the resulting or continuing business or organization?
    - What are the legal names of the other amalgamated businesses or organizations?
  - Temporarily inactive but will re-open
    - When did this business or organization become temporarily inactive?
      - Date
    - When does this business or organization expect to resume operations?
      - Date
    - Why is this business or organization temporarily inactive?
  - No longer operating due to other reasons
    - When did this business or organization cease operations?
      - Date
    - Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

This is the current main activity
This is not the current main activity
Provide a brief but precise description of this business or organization's main activity:
e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

Yes
When did the main activity change?
Date:
No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

Farming or logging operation
Construction company or general contractor
Manufacturer
Wholesaler
Retailer
Provider of passenger or freight transportation
Provider of investment, savings or insurance products
Real estate agency, real estate brokerage or leasing company
Provider of professional, scientific or technical services
Provider of health care or social services
Restaurant, bar, hotel, motel or other lodging establishment
Other sector

7. You have indicated that the current main activity of this business or organization is:

Main activity

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

Yes, there are other activities
Provide a brief but precise description of this business or organization's secondary activity:
e.g., breakfast cereal manufacturing, shoe store, software development
No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

For this survey, the end date should fall between April 1, 2021 and March 31, 2022.

Here are twelve common fiscal periods that fall within the targeted dates:

May 1, 2020 to April 30, 2021
June 1, 2020 to May 31, 2021
July 1, 2020 to June 30, 2021
August 1, 2020 to July 31, 2021
September 1, 2020 to August 31, 2021
October 1, 2020 to September 30, 2021
November 1, 2020 to October 31, 2021
December 1, 2020 to November 30, 2021
January 1, 2021 to December 31, 2021
February 1, 2021 to January 31, 2022
March 1, 2021 to February 28, 2022
April 1, 2021 to March 31, 2022.

Here are other examples of fiscal periods that fall within the required dates:

September 18, 2020 to September 15, 2021 (e.g., floating year-end)
June 1, 2021 to December 31, 2021 (e.g., a newly opened business).

Fiscal year start date:

Fiscal year-end date:

2. What is the reason the reporting period does not cover a full year?

Select all that apply:

Seasonal operations
New business
Change of ownership
Temporarily inactive
Change of fiscal year
Ceased operations
Other - Specify reason the reporting period does not cover a full year:

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000: $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Include:

sales from Canadian locations (domestic and export sales)
transfers to other business units or a head office of your firm.

Exclude:

transfers into inventory and consignment sales
federal, provincial and territorial sales taxes and excise duties and taxes
intercompany sales in consolidated financial statements.

b. Rental and leasing
Include rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

c. Commissions
Include commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives and travel agencies - compensation could also be reported under this item (for example, compensation for collecting sales tax).

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

non-repayable grants, contributions and subsidies from all levels of government
revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees
A royalty is defined as a payment received by the holder of a copyright, trademark or patent.
Include revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

f. Dividends

Include:

dividend income
dividends from Canadian sources
dividends from foreign sources
patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

investment revenue
interest from foreign sources
interest from Canadian bonds and debentures
interest from Canadian mortgage loans
interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)
Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

	CAN$ '000
a. Sales of goods and services Include sales, commissions, rental and leasing revenue if they are this business's primary revenue source.
b. Rental and leasing Report only if this is a secondary revenue source. If rental and leasing are your primary revenue source, report at question a.
c. Commissions Report only if this is a secondary revenue source. If commissions are your primary revenue source, report at question a.
d. Subsidies Include grants, donations, fundraising and sponsorships.
e. Royalties, rights, licensing and franchise fees
f. Dividends
g. Interest
h. Other Include intracompany transfers. Specify all other revenue:
Total revenue

E-commerce

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

sales of goods and services
rental, leasing and property management
commissions
subsidies, grants, donations, fundraising and sponsorships
royalties
rights
licensing and franchise fees
dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000:

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Exclude orders made by telephone, facsimile or e-mail.

3. Of the [amount] amount reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Total e-commerce revenue in CAN$ '000:

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply:

Mobile app
Include sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps, including Apple's App Store, Google Play or Blackberry App World).
Company website
Include sales through a browser-based website where your organization maintains control of the content.
Third-party website
Include sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia or Etsy).
Electronic Data Interchange (EDI) - A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.
Via a mobile app
Via your company website
Via a third-party website
Via Electronic Data Interchange (EDI)
Other - specify the other methods:

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

6. Why did this business not make sales over the Internet?

Select all that apply:

Goods and services do not lend themselves to online sales
Prefer to maintain current business model
Lack of skilled workers to implement and maintain e-commerce infrastructure
Cost of development is too high
Security concerns
Other- specify the other reasons:

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

a. Cost of goods sold

Include:

cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

vacation pay
bonuses (including profit sharing)
employee commissions
taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

health plans
insurance plans
employment insurance
pension plans
workers' compensation
association dues
contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

hired casual labour and outside contract workers
custom work and contract work
subcontract and outside labour
hired labour.

d. Research and development fees

e. Professional and business fees

Include:

legal services
accounting and auditing fees
consulting fees
education and training fees
appraisal fees
management and administration fees
property management fees
information technology (IT) consulting and service fees (purchased)
architectural fees
engineering fees
scientific and technical service fees
other consulting fees (management, technical and scientific)
veterinary fees
fees for human health services
payroll preparation fees
all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include:

diesel, fuel wood, natural gas, oil and propane
sewage.

Exclude:

energy expenses covered in your rental and leasing contracts
telephone, Internet and other telecommunications
vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
postage and courier (used in the day to day office business activity)
computer and peripherals upgrade expenses
data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

internet
telephone and telecommunications
cellular telephone
fax machine
pager.

i. Business taxes, licenses and permits

Include:

property taxes paid directly and property transfer taxes
vehicle license fees
beverage taxes and business taxes
trade license fees
membership fees and professional license fees
provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

amounts paid to holders of patents, copyrights, performing rights and trademarks
gross overriding royalty expenses and direct royalty costs
resident and non-resident royalty expenses
franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

Crown royalties
Crown leases and rentals
oil sand leases
stumpage fees.

l. Rental and leasing

Include:

lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
motor vehicle rental and leasing expenses
studio lighting and scaffolding
machinery and equipment rental expenses
storage expenses
road and construction equipment rental
fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

buildings and structures
machinery and equipment
security equipment
vehicles
costs related to materials, parts and external labour associated with these expenses
janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

direct cost depreciation of tangible assets and amortization of leasehold improvements
amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

professional and other liability insurance
motor vehicle and property insurance
executive life insurance
bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

newspaper advertising and media expenses
catalogues, presentations and displays
tickets for theatre, concerts and sporting events for business promotion
fundraising expenses
meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

travel expenses
meeting and convention expenses, seminars
passenger transportation (e.g., airfare, bus, train)
accommodations
travel allowance and meals while travelling
other travel expenses.

r. Financial services

Include:

explicit service charges for financial services
credit and debit card commissions and charges
collection expenses and transfer fees
registrar and transfer agent fees
security and exchange commission fees
other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

interest
bank charges
finance charges
interest payments on capital leases
amortization of bond discounts
interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

charitable donations and political contributions
bad debt expense
loan losses
provisions for loan losses (minus bad debt recoveries)
inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

production costs
pipeline operations, drilling, site restoration
gross overriding royalty
other producing property rentals
well operating, fuel and equipment
other lease rentals
other direct costs
equipment hire and operation
log yard expense, forestry costs, logging road costs
freight in and duty
overhead expenses allocated to cost of sales
other expenses
cash over/short (negative expense)
reimbursement of parent company expense
warranty expense
recruiting expenses
general and administrative expenses
interdivisional expenses
interfund transfer (minus expense recoveries)
exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

	CAN$ '000
a. Cost of goods sold
a1. Opening inventories
a2. Purchases Include raw materials, goods purchased for resale and non-returnable containers. Exclude change in inventories.
a3. Closing inventories
a4. Cost of goods sold Opening inventories plus purchases minus closing inventories.
b. Employment costs and expenses Include all employees who were issued a T4. Exclude commissions to be paid to non-employees, report at sub-question c.
b1. Salaries, wages and commissions
b2. Employee benefits
c. Subcontracts Include commissions to non-employees. Exclude research and development.
d. Research and development fees. Exclude in-house research and development.
e. Professional and business fees e.g., legal, accounting, consulting, scientific and property management fees
f. Utilities e.g., electricity, water, gas
g. Office and computer related expenses e.g., office supplies, postage, computer upgrades
h. Telephone, Internet and other telecommunication
i. Business taxes, licenses and permits e.g., beverage tax, business tax, license fees, property taxes
j. Royalties, franchise fees and memberships Exclude Crown royalties.
k. Crown charges (for logging, mining and energy industries only)
l. Rental and leasing Include land buildings, equipment, vehicles.
m. Repair and maintenance Include buildings, equipment, vehicles.
n. Amortization and depreciation
o. Insurance
p. Advertising, marketing, promotion, meals and entertainment
q. Travel, meetings and conventions
r. Financial services e.g., bank charges, transaction fees
s. Interest expense
t. Other non-production-related costs and expenses Include bad debts, loan losses, donations, political contributions and inventory write-down.
u. All other costs and expenses Include intracompany expenses. Specify all other costs and expenses:
Total expenses

Industry characteristics

1. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

	CAN$ '000
a. Automotive repair and maintenance services
a1. Automobiles and light trucks Include body shop, glass replacement, exhaust, washing and cleaning services.
a2. Heavy trucks and buses
a3. Motor homes, travel trailers and campers
b. Electronic and precision equipment repair and maintenance services
c. Commercial and industrial machinery and equipment repair and maintenance services
d. Sale of goods purchased for resale, as is e.g., wipers, fuses, tires, batteries Exclude sales reported previously.
e. Other Specify all other sales of goods and services:
Total sales of goods and services

2. Of this business's total sales [amount], what was the percentage breakdown for parts and labour?

	Percentage
a. Parts
b. Labour

3. What were this business's opening inventory, purchases and closing inventory for the following items?

	Opening inventory CAN$ '000	Purchases CAN$ '000	Closing inventory CAN$ '000
a. Parts used in repair work only
b. Other over-the-counter merchandise
Total inventory

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

	Percentage
a. Clients in Canada — individuals and households
b. Clients in Canada — businesses
c. Clients in Canada — governments, not-for-profit organizations and public institutions e.g., hospitals and schools
d. Clients outside Canada
Total percentage

Sales by consumer location

1. What was the percentage breakdown of this business's sales by consumer location?

Consumer location is the location where the goods or services will ultimately be used.

This section is designed to measure which sector of the economy purchases your services.

If ultimate consumer location is not known, the following are acceptable substitutes:

shipping destination
client's billing address
location of this business's retail customers
location of this business's warehouses/distribution centres.

What was the percentage breakdown of this business's sales by consumer location?	Percentage
Newfoundland and Labrador
Prince Edward Island
Nova Scotia
New Brunswick
Quebec
Ontario
Manitoba
Saskatchewan
Alberta
British Columbia
Yukon
Northwest Territories
Nunavut
United States
All other countries
Total percentage

COVID-19

1. In response to the COVID-19 pandemic, did this business experience additional expenses in 2021 to comply with public health and safety guidelines or corporate guidelines to be allowed to operate?

Public health and safety guidelines refer to guidelines from a federal, provincial or municipal health agency.

Yes

What were the total additional expenses in fiscal year 2021?

Report in thousands of dollars. For expenses less than $500, enter "0".

When precise figures are not available, please provide your best estimate.

Additional labour costs, if applicable (CAN$ '000)

$ ,000

Other additional expenses (CAN$ '000)

$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

2. In response to the COVID-19 pandemic, in 2021 which of the following ways did this business change operating methods? Include both temporary and ongoing changes.

Select all that apply.

Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services)
Retrofit the workspace
Invest in e-commerce platforms
Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
Develop new supply chains
Ask some or all employees to work from home
Introduce or accelerate the introduction of new goods and services
Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Change marketing strategy (Include re-allocating marketing budget)
Increase marketing budget
Decrease marketing budget
Expand to new markets
Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
Downsize business activities (e.g., reduce goods and services offered)
Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
Reduce costs other than labour costs
Take other actions
Specify the additional actions taken

No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes

How much did your business obtain through these means?

Financial relief received (CAN$ '000)

$ ,000

International transactions - revenue received from exports

2. What was the revenue received from clients outside Canada?

Revenue received (CAN$ '000):

3. What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?

	Percentage
a. Goods
b. Services
c. Royalties, rights, licensing and franchise fees
Total percentage

4. What was the percentage breakdown of revenue received from clients outside Canada by country?

Percentage of revenue received from clients outside Canada by country
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
United States
Mexico
Provide the percentage of revenue received from any other countries - top 4 clients only
Other 1
Other 2
Other 3
Other 4
Total percentage
List of countries Aruba Afghanistan Angola Anguilla Åland Islands Albania Andorra United Arab Emirates Argentina Armenia American Samoa Antarctica French Southern Territories Antigua and Barbuda Australia Austria Azerbaijan Burundi Belgium Benin Bonaire, Saint Eustatius and Saba Burkina Faso Bangladesh Bulgaria Bahrain Bahamas Bosnia and Herzegovina Saint Barthélemy Belarus Belize Bermuda Bolivia Brazil Barbados Brunei Darussalam Bhutan Bouvet Island Botswana Central African Republic Cocos (Keeling) Islands Switzerland Chile China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo, Republic of the Cook Islands Colombia Comoros Cape Verde Costa Rica Cuba Curaçao Christmas Island Cayman Islands Cyprus Czech Republic Germany Djibouti Dominica Denmark Dominican Republic Algeria Ecuador Egypt Eritrea Western Sahara Spain Estonia Ethiopia Finland Fiji Falkland Islands (Malvinas) France Faroe Islands Micronesia, Federated States of Gabon United Kingdom Georgia Guernsey Ghana Gibraltar Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Grenada Greenland Guatemala French Guiana Guam Guyana Hong Kong Special Administrative Region Heard Island and McDonald Islands Honduras Croatia Haiti Hungary Indonesia Isle of Man India British Indian Ocean Territory Ireland, Republic of Iran Iraq Iceland Israel Italy Jamaica Jersey Jordan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Kiribati Saint Kitts and Nevis Korea, South Kuwait Laos Lebanon Liberia Libya Saint Lucia Liechtenstein Sri Lanka Lesotho Lithuania Luxembourg Latvia Macao Special Administrative Region Saint Martin (French part) Morocco Monaco Moldova Madagascar Maldives Marshall Islands Macedonia, Republic of Mali Malta Burma (Myanmar) Montenegro Mongolia Northern Mariana Islands Mozambique Mauritania Montserrat Martinique Mauritius Malawi Malaysia Mayotte Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Niue Netherlands Norway Nepal Nauru New Zealand Oman Pakistan Panama Pitcairn Peru Philippines Palau Papua New Guinea Poland Puerto Rico Korea, North Portugal Paraguay West Bank and Gaza Strip (Palestine) French Polynesia Qatar Réunion Romania Russian Federation Rwanda Saudi Arabia Sudan Senegal Singapore South Georgia and the South Sandwich Islands Saint Helena Svalbard and Jan Mayen Solomon Islands Sierra Leone El Salvador San Marino Somalia Saint Pierre and Miquelon Serbia Sao Tome and Principe Suriname Slovakia Slovenia Sweden Swaziland Sint Maarten (Dutch part) Seychelles Syria Turks and Caicos Islands Chad Togo Thailand Tajikistan Tokelau Turkmenistan Timor-Leste Tonga Trinidad and Tobago Tunisia Turkey Tuvalu Taiwan Tanzania Uganda Ukraine United States Minor Outlying Islands Uruguay Uzbekistan Holy See (Vatican City State) Saint Vincent and the Grenadines Venezuela Virgin Islands, British Virgin Islands, United States Viet Nam Vanuatu Wallis and Futuna Samoa Kosovo Yemen South Africa, Republic of Zambia Zimbabwe

International transactions - purchases from outside Canada (imports)

6. What were the payments made to suppliers outside Canada?

Payments made (CAN$ '000):

7. What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?

	Percentage
a. Goods
b. Services
c. Royalties, rights, licensing and franchise fees
Total percentage

8. What was the percentage breakdown of payments made to suppliers outside Canada by country?

Percentage of revenue received from clients outside Canada by country
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
United States
Mexico
Provide the percentage of revenue received from any other countries - top 4 clients only
Other 1
Other 2
Other 3
Other 4
Total percentage
List of countries Aruba Afghanistan Angola Anguilla Åland Islands Albania Andorra United Arab Emirates Argentina Armenia American Samoa Antarctica French Southern Territories Antigua and Barbuda Australia Austria Azerbaijan Burundi Belgium Benin Bonaire, Saint Eustatius and Saba Burkina Faso Bangladesh Bulgaria Bahrain Bahamas Bosnia and Herzegovina Saint Barthélemy Belarus Belize Bermuda Bolivia Brazil Barbados Brunei Darussalam Bhutan Bouvet Island Botswana Central African Republic Cocos (Keeling) Islands Switzerland Chile China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo, Republic of the Cook Islands Colombia Comoros Cape Verde Costa Rica Cuba Curaçao Christmas Island Cayman Islands Cyprus Czech Republic Germany Djibouti Dominica Denmark Dominican Republic Algeria Ecuador Egypt Eritrea Western Sahara Spain Estonia Ethiopia Finland Fiji Falkland Islands (Malvinas) France Faroe Islands Micronesia, Federated States of Gabon United Kingdom Georgia Guernsey Ghana Gibraltar Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Grenada Greenland Guatemala French Guiana Guam Guyana Hong Kong Special Administrative Region Heard Island and McDonald Islands Honduras Croatia Haiti Hungary Indonesia Isle of Man India British Indian Ocean Territory Ireland, Republic of Iran Iraq Iceland Israel Italy Jamaica Jersey Jordan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Kiribati Saint Kitts and Nevis Korea, South Kuwait Laos Lebanon Liberia Libya Saint Lucia Liechtenstein Sri Lanka Lesotho Lithuania Luxembourg Latvia Macao Special Administrative Region Saint Martin (French part) Morocco Monaco Moldova Madagascar Maldives Marshall Islands Macedonia, Republic of Mali Malta Burma (Myanmar) Montenegro Mongolia Northern Mariana Islands Mozambique Mauritania Montserrat Martinique Mauritius Malawi Malaysia Mayotte Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Niue Netherlands Norway Nepal Nauru New Zealand Oman Pakistan Panama Pitcairn Peru Philippines Palau Papua New Guinea Poland Puerto Rico Korea, North Portugal Paraguay West Bank and Gaza Strip (Palestine) French Polynesia Qatar Réunion Romania Russian Federation Rwanda Saudi Arabia Sudan Senegal Singapore South Georgia and the South Sandwich Islands Saint Helena Svalbard and Jan Mayen Solomon Islands Sierra Leone El Salvador San Marino Somalia Saint Pierre and Miquelon Serbia Sao Tome and Principe Suriname Slovakia Slovenia Sweden Swaziland Sint Maarten (Dutch part) Seychelles Syria Turks and Caicos Islands Chad Togo Thailand Tajikistan Tokelau Turkmenistan Timor-Leste Tonga Trinidad and Tobago Tunisia Turkey Tuvalu Taiwan Tanzania Uganda Ukraine United States Minor Outlying Islands Uruguay Uzbekistan Holy See (Vatican City State) Saint Vincent and the Grenadines Venezuela Virgin Islands, British Virgin Islands, United States Viet Nam Vanuatu Wallis and Futuna Samoa Kosovo Yemen South Africa, Republic of Zambia Zimbabwe

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply:

Strike or lock-out
Exchange rate impact
Price changes in goods or services sold
Contracting out
Organizational change
Price changes in labour or raw materials
Natural disaster
Recession
Change in product line
Sold business or business units
Expansion
New or lost contract
Plant closures
Acquisition of business or business units
Other - specify the other changes or events:
No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is Provided Given Names, Provided Family Name the best person to contact?

Who is the best person to contact about this questionnaire?

First name:

Last name:

Title:

Email address:

Telephone number (including area code):

Extension number (if applicable):
The maximum number of characters is 5.

Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

Hours:

Minutes:

4. Do you have any comments about this questionnaire?

Retail Commodity Survey: CVs for Total Sales (third quarter 2021)

Retail Commodity Survey: CVs for Total Sales (third quarter 2021)
Table summary
This table displays the results of Retail Commodity Survey: CVs for total sales (third quarter 2021). The information is grouped by NAPCS-CANADA (appearing as row headers), and Quarter (appearing as column headers).
NAPCS-CANADA	Quarter
NAPCS-CANADA	2020Q3	2020Q4	2021Q1	2021Q2	2021Q3
Total commodities, retail trade commissions and miscellaneous services	0.61	0.54	0.67	0.54	0.63
Retail Services (except commissions) [561]	0.60	0.53	0.66	0.54	0.62
Food at retail [56111]	0.66	0.71	1.16	0.63	0.68
Soft drinks and alcoholic beverages, at retail [56112]	0.52	0.58	0.61	0.60	0.58
Cannabis products, at retail [56113]	0.00	0.00	0.00	0.00	0.00
Clothing at retail [56121]	0.80	1.00	0.98	1.36	1.01
Footwear at retail [56122]	1.93	1.76	1.98	1.95	1.58
Jewellery and watches, luggage and briefcases, at retail [56123]	9.67	2.02	2.53	6.65	6.75
Home furniture, furnishings, housewares, appliances and electronics, at retail [56131]	0.55	0.56	0.58	0.63	0.54
Sporting and leisure products (except publications, audio and video recordings, and game software), at retail [56141]	3.23	2.19	1.70	2.45	2.03
Publications at retail [56142]	7.47	6.14	6.31	8.46	6.93
Audio and video recordings, and game software, at retail [56143]	5.69	5.95	4.61	3.81	2.99
Motor vehicles at retail [56151]	2.18	1.91	2.45	1.76	2.41
Recreational vehicles at retail [56152]	2.68	5.37	3.94	2.25	2.85
Motor vehicle parts, accessories and supplies, at retail [56153]	1.57	1.31	1.95	1.54	1.66
Automotive and household fuels, at retail [56161]	2.23	2.04	2.48	1.70	1.61
Home health products at retail [56171]	2.62	3.36	3.05	2.70	2.73
Infant care, personal and beauty products, at retail [56172]	2.12	2.76	2.97	1.93	1.60
Hardware, tools, renovation and lawn and garden products, at retail [56181]	1.46	1.14	1.52	1.83	1.58
Miscellaneous products at retail [56191]	2.34	2.36	1.99	3.23	3.31
Total retail trade commissions and miscellaneous services ^{Footnotes 1}	1.71	1.65	1.58	1.57	1.57
Footnotes Footnote 1 Comprises the following North American Product Classification System (NAPCS): 51411, 51412, 53112, 56211, 57111, 58111, 58121, 58122, 58131, 58141, 72332, 833111, 841, 85131 and 851511. Return to footnote 1 referrer

Retail Commodity Survey: CVs for Total Sales October 2021

Retail Commodity Survey: CVs for Total Sales October 2021
Table summary
This table displays the results of Retail Commodity Survey: CVs for Total Sales (October 2021). The information is grouped by NAPCS-CANADA (appearing as row headers), and Month (appearing as column headers).
NAPCS-CANADA	Month
NAPCS-CANADA	202107	202108	202109	202110
Total commodities, retail trade commissions and miscellaneous services	0.66	0.59	0.72	0.72
Retail Services (except commissions) [561]	0.65	0.58	0.71	0.71
Food at retail [56111]	0.60	0.58	1.33	1.23
Soft drinks and alcoholic beverages, at retail [56112]	0.64	0.64	0.69	0.72
Cannabis products, at retail [56113]	0.00	0.00	0.00	0.00
Clothing at retail [56121]	1.03	1.06	1.16	1.52
Footwear at retail [56122]	1.56	1.62	1.50	1.42
Jewellery and watches, luggage and briefcases, at retail [56123]	6.52	6.56	6.56	6.57
Home furniture, furnishings, housewares, appliances and electronics, at retail [56131]	0.63	0.60	0.58	0.63
Sporting and leisure products (except publications, audio and video recordings, and game software), at retail [56141]	2.16	2.03	2.45	2.02
Publications at retail [56142]	7.60	8.46	7.11	6.62
Audio and video recordings, and game software, at retail [56143]	2.06	2.97	7.68	6.40
Motor vehicles at retail [56151]	2.55	2.15	2.54	2.68
Recreational vehicles at retail [56152]	2.44	3.35	3.44	3.99
Motor vehicle parts, accessories and supplies, at retail [56153]	1.82	1.67	1.69	2.24
Automotive and household fuels, at retail [56161]	1.63	1.55	1.66	1.64
Home health products at retail [56171]	2.65	2.60	2.68	2.44
Infant care, personal and beauty products, at retail [56172]	2.01	1.79	1.81	1.76
Hardware, tools, renovation and lawn and garden products, at retail [56181]	1.78	1.89	1.62	1.45
Miscellaneous products at retail [56191]	3.32	3.23	3.40	3.44
Total retail trade commissions and miscellaneous services ^{Footnote 1}	1.62	1.76	1.72	1.81
Footnotes Footnote 1 Comprises the following North American Product Classification System (NAPCS): 51411, 51412, 53112, 56211, 57111, 58111, 58121, 58122, 58131, 58141, 72332, 833111, 841, 85131 and 851511. Return to footnote 1 referrer

Why are we conducting this survey?

The statistical information from the IBSP serves many purposes, including:

calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
establishing government programs to assist businesses
assisting the business community in negotiating contracts and collective agreements
supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
indexing social benefit programs and determining tax brackets
enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations.

Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@canada.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

Modifications to the legal name should only be done to correct a spelling error or typo.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

Legal name
Operating name (if applicable)

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name
Last name
Title
Preferred language of communication
- English
- French
Mailing address (number and street)
City
Province, territory or state
Postal code or ZIP code
Country
- Canada
- United States
Email address
Telephone number (including area code)
Extension number (if applicable)
The maximum number of characters is 10.
Fax number (including area code)

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

Operational
Not currently operational
Why is this business or organization not currently operational?
- Seasonal operations
  - When did this business or organization close for the season?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
- Ceased operations
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?
    - Bankruptcy
    - Liquidation
    - Dissolution
    - Other - Specify the other reasons for ceased operations
- Sold operations
  - When was this business or organization sold?
    - Date
  - What is the legal name of the buyer?
- Amalgamated with other businesses or organizations
  - When did this business or organization amalgamate?
    - Date
  - What is the legal name of the resulting or continuing business or organization?
  - What are the legal names of the other amalgamated businesses or organizations?
- Temporarily inactive but will re-open
  - When did this business or organization become temporarily inactive?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
  - Why is this business or organization temporarily inactive?
- No longer operating due to other reasons
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS , are suitable for the analysis of production-related issues such as industrial performance.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

This is the current main activity
Provide a brief but precise description of this business or organization's main activity
e.g., breakfast cereal manufacturing, shoe store, software development
This is not the current main activity

Main activity

5. You indicated that is not the current main activity. Was this business or organization's main activity ever classified as: ?

Yes
When did the main activity change?
Date
No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

Farming or logging operation
Construction company or general contractor
Manufacturer
Wholesaler
Retailer
Provider of passenger or freight transportation
Provider of investment, savings or insurance products
Real estate agency, real estate brokerage or leasing company
Provider of professional, scientific or technical services
Provider of health care or social services
Restaurant, bar, hotel, motel or other lodging establishment
Other sector

7. You have indicated that the current main activity of this business or organization is: Main activity. Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

Yes, there are other activities
Provide a brief but precise description of this business or organization's secondary activity
e.g., breakfast cereal manufacturing, shoe store, software development
No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

Approximately what percentage of this business or organization's revenue is generated by each of the following activities?
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

Note: For the survey, the end date should fall between April 1, 2021 and March 31, 2022.

Here are twelve common fiscal periods that fall within the targeted dates:

May 1, 2020 to April 30, 2021
June 1, 2020 to May 31, 2021
July 1, 2020 to June 30, 2021
August 1, 2020 to July 31, 2021
September 1, 2020 to August 31, 2021
October 1, 2020 to September 30, 2021
November 1, 2020 to October 31, 2021
December 1, 2020 to November 30, 2021
January 1, 2021 to December 31, 2021
February 1, 2021 to January 31, 2022
March 1, 2021 to February 28, 2022
April 1, 2021 to March 31, 2022.

Here are other examples of fiscal periods that fall within the required dates:

September 18, 2020 to September 15, 2021 ( e.g., floating year-end)
June 1, 2021 to December 31, 2021 ( e.g., a newly opened business)

Fiscal year start date

Fiscal year-end date

2. What is the reason the reporting period does not cover a full year?

Select all that apply.

Seasonal operations
New business
Change of ownership
Temporarily inactive
Change of fiscal year
Ceased operations
Other
Specify reason the reporting period does not cover a full year

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000 : $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business

Report dollar amounts in thousands of Canadian dollars.

Revenue

a. Sales of goods and services ( e.g., fees, commissions, services revenue)

Report net of returns and allowances

Include:

sales from Canadian locations (domestic and export sales)
transfers to other business units or a head office of your firm.

Exclude:

transfers into inventory and consignment sales
federal, provincial and territorial sales taxes and excise duties and taxes
intercompany sales in consolidated financial statements.

b. Rental and leasing

c. Commissions

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

non-repayable grants, contributions and subsidies from all levels of government
revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Include revenue received from the sale or use of all intellectual property rights of copyrighted materials such as musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

f. Dividends

Include:

dividend income
dividends from Canadian sources
dividends from foreign sources
patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

investment revenue
interest from foreign sources
interest from Canadian bonds and debentures
interest from Canadian mortgage loans
interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	CAN$ '000
a. Sales of goods and services Include sales, commissions, rental and leasing revenue if they are this business's primary revenue source.
b. Rental and leasing Report only if this is a secondary revenue source. If rental and leasing are your primary revenue source, report at question a.
c. Commissions Report only if this is a secondary revenue source. If commissions are your primary revenue source, report at question a.
d. Subsidies Include grants, donations, fundraising and sponsorships.
e. Royalties, rights, licensing and franchise fees
f. Dividends
g. Interest
h. Other Include intracompany transfers. Specify all other revenue:
Total revenue

E-commerce

The following questions are about e-commerce activities.

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Exclude orders made by telephone, facsimile or email.

Sales from automated kiosks located within the business's establishments are excluded from E-commerce sales.

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

sales of goods and services
rental, leasing and property management
commissions
subsidies, grants, donations, fundraising and sponsorships
royalties
rights
licensing and franchise fees
dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Exclude orders made by telephone, facsimile or email.

3. Of the [amount] reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Report dollar amounts in thousands of Canadian dollars.

Total e-commerce revenue in CAN$ '000

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply.

Mobile app

Company website

Include sales through a browser-based website where your organization maintains control of the content.

Third-party website

Include sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia or Etsy).

Electronic Data Interchange (EDI)

A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

Via a mobile app
Via your company website
Via a third-party website
Via Electronic Data Interchange (EDI)
Other
Specify the other methods

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

6. Why did this business not make sales over the Internet?

Select all that apply.

Goods and services do not lend themselves to online sales
Prefer to maintain current business model
Lack of skilled workers to implement and maintain e-commerce infrastructure
Cost of development is too high
Security concerns
Other
Specify the other reasons

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business

Report dollar amounts in thousands of Canadian dollars.

Expenses

a. Cost of goods sold

Include:

cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

vacation pay
bonuses (including profit sharing)
employee commissions
taxable allowances ( e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts). b2. Employee benefits Include contributions to:

health plans
insurance plans
employment insurance
pension plans
workers' compensation
association dues
contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house. Include:

hired casual labour and outside contract workers
custom work and contract work
subcontract and outside labour
hired labour.

d. Research and development fees

legal services
accounting and auditing fees
consulting fees
education and training fees
appraisal fees
management and administration fees
property management fees
information technology (IT) consulting and service fees (purchased)
architectural fees
engineering fees
scientific and technical service fees
other consulting fees (management, technical and scientific)
veterinary fees
fees for human health services
payroll preparation fees
all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities Utility expenses related to operating your business unit such as water, electricity, gas and heating.

Include:

diesel, fuel wood, natural gas, oil and propane
sewage.

Exclude:

energy expenses covered in your rental and leasing contracts
telephone, Internet and other telecommunications
vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
postage and courier (used in the day to day office business activity)
computer and peripherals upgrade expenses
data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication). h. Telephone, Internet and other telecommunication

Include:

Internet
telephone and telecommunications
cellular telephone
fax machine
pager.

i. Business taxes, licenses and permits

Include:

property taxes paid directly and property transfer taxes
vehicle license fees
beverage taxes and business taxes
trade license fees
membership fees and professional license fees
provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

amounts paid to holders of patents, copyrights, performing rights and trademarks
gross overriding royalty expenses and direct royalty costs
resident and non-resident royalty expenses
franchise fees.

Exclude Crown royalties

k. Crown charges Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

Crown royalties
Crown leases and rentals
oil sand leases
stumpage fees.

l. Rental and leasing

Include:

lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
motor vehicle rental and leasing expenses
studio lighting and scaffolding
machinery and equipment rental expenses
storage expenses
road and construction equipment rental
fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

buildings and structures
machinery and equipment
security equipment
vehicles
costs related to materials, parts and external labour associated with these expenses
janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

direct cost depreciation of tangible assets and amortization of leasehold improvements
amortization of intangible assets ( e.g. , amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

professional and other liability insurance
motor vehicle and property insurance
executive life insurance
bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

newspaper advertising and media expenses
catalogues, presentations and displays
tickets for theatre, concerts and sporting events for business promotion
fundraising expenses
meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

travel expenses
meeting and convention expenses, seminars
passenger transportation ( e.g., airfare, bus, train)
accommodations
travel allowance and meals while travelling
other travel expenses.

r. Financial services

Include:

explicit service charges for financial services
credit and debit card commissions and charges
collection expenses and transfer fees
registrar and transfer agent fees
security and exchange commission fees
other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

interest
bank charges
finance charges
interest payments on capital leases
amortization of bond discounts
interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

charitable donations and political contributions
bad debt expense
loan losses
provisions for loan losses (minus bad debt recoveries)
inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

production costs
pipeline operations, drilling, site restoration
gross overriding royalty
other producing property rentals
well operating, fuel and equipment
other lease rentals
other direct costs
equipment hire and operation
log yard expense, forestry costs, logging road costs
freight in and duty
overhead expenses allocated to cost of sales
other expenses
cash over/short (negative expense)
reimbursement of parent company expense
warranty expense
recruiting expenses
general and administrative expenses
interdivisional expenses
interfund transfer (minus expense recoveries)
exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	CAN$ '000
a. Cost of goods sold
a1. Opening inventories
a2. Purchases Include raw materials, goods purchased for resale and non-returnable containers. Exclude change in inventories.
a3. Closing inventories
a4. Cost of goods sold Opening inventories plus purchases minus closing inventories.
b. Employment costs and expenses Include all employees who were issued a T4. Exclude commissions to be paid to non-employees, report at sub-question c.
b1. Salaries, wages and commissions
b2. Employee benefits
c. Subcontracts Include commissions to non-employees. Exclude research and development.
d. Research and development fees Exclude in-house research and development.
e. Professional and business fees e.g., legal, accounting, consulting, scientific and property management fees
f. Utilities e.g., electricity, water, gas
g. Office and computer related expenses e.g., office supplies, postage, computer upgrades
h. Telephone, Internet and other telecommunication
i. Business taxes, licenses and permits e.g., beverage tax, business tax, license fees, property taxes
j. Royalties, franchise fees and memberships Exclude Crown royalties.
k. Crown charges (for logging, mining and energy industries only)
l. Rental and leasing Include land buildings, equipment, vehicles.
m. Repair and maintenance Include buildings, equipment, vehicles.
n. Amortization and depreciation
o. Insurance
p. Advertising, marketing, promotion, meals and entertainment
q. Travel, meetings and conventions
r. Financial services e.g., bank charges, transaction fees
s. Interest expense
t. Other non-production-related costs and expenses Include bad debts, loan losses, donations, political contributions and inventory write-down.
u. All other costs and expenses Include intracompany expenses. Specify all other costs and expenses:
Total expenses

Industry characteristics

1. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

What were this business's sales for each of the following goods and services?
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	CAN$ '000
a. Consumer goods rental
a1. Consumer electronics and appliances
a2. Formal wear, costumes and accessories
a3. Video tapes and discs
a4. Other consumer goods
a5. General rental centres
b. Other machinery and equipment rentals
b1. Automobiles, trucks and other road transportation vehicles, motor homes, travel trailers and campers (without operator)
b2. Office machinery, furniture and equipment Exclude computers.
b3. Computers
b4. Commercial and industrial machinery and equipment, other than office equipment (without operator)
c. Labour charged to customers for repair and maintenance services Exclude parts and materials charged to customers (report at question d.).
d. Sales of merchandise and other items Include materials and parts charged to customers, food and beverages and other non-rental items.
e. Net gains or losses from disposal of previously rented and/or leased equipment
f. Gross proceeds from disposal of previously rented and/or leased equipment
g. Commissions revenue Include commissions earned from the sale of insurance.
h. Other Include revenue from rental of real estate and miscellaneous service revenue. Specify all other sales:
Total sales of goods and services (sum of questions a. to h.; do not include question f.)

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions ( e.g. , hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

What was this business's breakdown of sales by the following types of client?
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
a. Clients in Canada - individuals and households
b. Clients in Canada - businesses
c. Clients in Canada - governments, not-for-profit organizations and public institutions e.g., hospitals and schools
d. Clients outside Canada
Total percentage

Sales by consumer location

1. What was the percentage breakdown of this business's sales by consumer location?

Consumer location is the location where the goods or services will ultimately be used.

If ultimate consumer location is not known, the following are acceptable substitutes:

shipping destination
client's billing address
location of this business's retail customers
location of this business's warehouse/distribution centres.

What was the percentage breakdown of this business's sales by consumer location?
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
Newfoundland and Labrador
Prince Edward Island
Nova Scotia
New Brunswick
Quebec
Ontario
Manitoba
Saskatchewan
Alberta
British Columbia
Yukon
Northwest Territories
Nunavut
United States
All other countries
Total percentage

COVID-19

Yes

Additional labour costs, if applicable (CAN$ '000)
$ ,000
Other additional expenses (CAN$ '000)
$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

2. In response to the COVID-19 pandemic, in 2021 which of the following ways did this business change operating methods?

Include both temporary and ongoing changes.

Select all that apply.

Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
Retrofit the workspace
Invest in e-commerce platforms
Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
Develop new supply chains
Ask some or all employees to work from home
Introduce or accelerate the introduction of new goods and services
Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Change marketing strategy (Include re-allocating marketing budget)
Increase marketing budget
Decrease marketing budget
Expand to new markets
Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
Downsize business activities (e.g., reduce goods and services offered)
Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
Reduce costs other than labour costs
Take other actions
Specify the additional actions taken
OR
No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
How much did your business obtain through these means?
Financial relief received (CAN$ '000)
$ ,000

Notification of intent to extract web data

1. Does this business have a website?

Yes
Specify the business website address
e.g., www.example.ca
No

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@canada.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

Strike or lock-out
Exchange rate impact
Price changes in goods or services sold
Contracting out
Organizational change
Price changes in labour or raw materials
Natural disaster
Recession
Change in product line
Sold business or business units
Expansion
New or lost contract
Plant closures
Acquisition of business or business units
Other
Specify the other changes or events:
No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information. Is the provided given names and the provided family name the best person to contact?

Who is the best person to contact about this questionnaire?

First name:
Last name:
Title:
Email address:
Telephone number (including area code):
Extension number (if applicable):
The maximum number of characters is 5.
Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

Hours:
Minutes:

4. Do you have any comments about this questionnaire?

Why are we conducting this survey?

The statistical information from the IBSP serves many purposes, including:

calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
establishing government programs to assist businesses
assisting the business community in negotiating contracts and collective agreements
supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
indexing social benefit programs and determining tax brackets
enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations.

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@canada.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

Modifications to the legal name should only be done to correct a spelling error or typo.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

Legal name
Operating name (if applicable)

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name
Last name
Title
Preferred language of communication
- English
- French
Mailing address (number and street)
City
Province, territory or state
Postal code or ZIP code
Country
- Canada
- United States
Email address
Telephone number (including area code)
Extension number (if applicable)
The maximum number of characters is 10.
Fax number (including area code)

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

Operational
Not currently operational
e.g., temporarily or permanently closed, change of ownership
Why is this business or organization not currently operational?
- Seasonal operations
  - When did this business or organization close for the season?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
- Ceased operations
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?
    - Bankruptcy
    - Liquidation
    - Dissolution
    - Other - Specify the other reasons why the operations ceased
- Sold operations
  - When was this business or organization sold?
    - Date
  - What is the legal name of the buyer?
- Amalgamated with other businesses or organizations
  - When did this business or organization amalgamate?
    - Date
  - What is the legal name of the resulting or continuing business or organization?
  - What is the legal name of the resulting or continuing business or organization?
- Temporarily inactive but will re-open
  - When did this business or organization become temporarily inactive?
    - Date
  - When did this business or organization become temporarily inactive?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
  - Why is this business or organization temporarily inactive?
- No longer operating due to other reasons
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples:

This is the current main activity
This is not the current main activity
- Provide a brief but precise description of this business or organization's main activity
  e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

Yes
- When did the main activity change?
  - Date
No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

Farming or logging operation
Construction company or general contractor
Manufacturer
Wholesaler
Retailer
Provider of passenger or freight transportation
Provider of investment, savings or insurance products
Real estate agency, real estate brokerage or leasing company
Provider of professional, scientific or technical services
Provider of health care or social services
Restaurant, bar, hotel, motel or other lodging establishment
Other sector

7. You have indicated that the current main activity of this business or organization is:

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

Yes, there are other activities
- Provide a brief but precise description of this business or organization's secondary activity
  e.g., breakfast cereal manufacturing, shoe store, software development
No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

Table 8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

Note: For the survey, the end date should fall between April 1, 2021 and March 31, 2022.

Here are twelve common fiscal periods that fall within the targeted dates:

May 1, 2020 to April 30, 2021
June 1, 2020 to May 31, 2021
July 1, 2020 to June 30, 2021
August 1, 2020 to July 31, 2021
September 1, 2020 to August 31, 2021
October 1, 2020 to September 30, 2021
November 1, 2020 to October 31, 2021
December 1, 2020 to November 30, 2021
January 1, 2021 to December 31, 2021
February 1, 2021 to January 31, 2022
March 1, 2021 to February 28, 2022
April 1, 2021 to March 31, 2022.

Here are other examples of fiscal periods that fall within the required dates:

September 18, 2020 to September 15, 2021 (e.g., floating year-end)
June 1, 2021 to December 31, 2021 (e.g., a newly opened business)

Fiscal year start date:
Fiscal year-end date

2. What is the reason the reporting period does not cover a full year?

Select all that apply.
Seasonal operations
New business
Change of ownership
Temporarily inactive
Change of fiscal year
Ceased operations
Other - Specify reason the reporting period does not cover a full year:

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000: $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business

Report dollar amounts in thousands of Canadian dollars.

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Include:

sales from Canadian locations (domestic and export sales)
transfers to other business units or a head office of your firm.

Exclude:

transfers into inventory and consignment sales
federal, provincial and territorial sales taxes and excise duties and taxes
intercompany sales in consolidated financial statements.

b. Rental and leasing

c. Commissions

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

non-repayable grants, contributions and subsidies from all levels of government
revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

f. Dividends

Include:

dividend income
dividends from Canadian sources
dividends from foreign sources
patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

investment revenue
interest from foreign sources
interest from Canadian bonds and debentures
interest from Canadian mortgage loans
interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

Table h. All other revenue (Include intracompany transfers)
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
	CAN$ '000
a. Sales of goods and services
b. Rental and leasing
c. Commissions
d. Subsidies
e. Royalties, rights, licensing and franchise fees
f. Dividends
g. Interest
h. All other revenue
Total revenue

E-commerce

The following questions are about e-commerce activities.

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Exclude orders made by telephone, facsimile or email.

Sales from automated kiosks located within the business's establishments are excluded from E-commerce sales.

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

sales of goods and services
rental, leasing and property management
commissions
subsidies, grants, donations, fundraising and sponsorships
royalties
rights
licensing and franchise fees
dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Exclude orders made by telephone, facsimile or email.

3. Of the $ [amount] amount reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Report dollar amounts in thousands of Canadian dollars.

Total e-commerce revenue in CAN$ '000

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply.

Mobile app
Include sales through any app, or application, that is downloaded and designed to run on a handheld device such as a smartphone or tablet (for example, places where a user may download these apps, including Apple's App Store, Google Play or Blackberry App World).

Company website
Include sales through a browser-based website where your organization maintains control of the content.

Third-party website
Include sales through a browser-based website where a third-party maintains the structure of the website and control of the look and feel while your company only provides the product to be sold (for example, Amazon, Expedia or Etsy).

Electronic Data Interchange (EDI)
A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

Via a mobile app
Via your company website
Via a third-party website
Via Electronic Data Interchange (EDI)
Other - Specify the other methods

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

6. Why did this business not make sales over the Internet?

Select all that apply.

Goods and services do not lend themselves to online sales
Prefer to maintain current business model
Lack of skilled workers to implement and maintain e-commerce infrastructure
Cost of development is too high
Security concerns
Other - Specify the other reasons

Industry characteristics

1. Did this business operate a virtual or ghost kitchen during this reporting period?

A virtual or ghost kitchen is a business which provides food services to the public through delivery only. In most cases, a virtual kitchen uses third-party food service delivery companies like Uber Eats, Skip the Dishes, etc., to host their menu online, take orders and arrange for the delivery and payment of the food service.

In some cases, a virtual kitchen can be setup on the premises of an existing restaurant, with a different brand and menu designed solely for delivery.

2 Please report the value of food services sales generated from this business's virtual kitchen.

If precise figures are not available, provide your best estimate.

Food services sales in CAN$ '000

3. Please report the third party food delivery charges paid to companies like Uber Eats, Skip the Dishes, etc., excluding the portion paid by the customer.

If precise figures are not available, provide your best estimate.

Third party food delivery charges paid in CAN$ '000

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business

Report dollar amounts in thousands of Canadian dollars.

Expenses

a. Cost of goods sold

Include:

cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

vacation pay
bonuses (including profit sharing)
employee commissions
taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

health plans
insurance plans
employment insurance
pension plans
workers' compensation
association dues
contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts
Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

hired casual labour and outside contract workers
custom work and contract work
subcontract and outside labour
hired labour.

d. Research and development fees
Expenses from activities conducted with the intention of making a discovery that could either lead to the development of new products or procedures, or to the improvement of existing products or procedures.

e. Professional and business fees

Include:

legal services
accounting and auditing fees
consulting fees
education and training fees
appraisal fees
management and administration fees
property management fees
information technology (IT) consulting and service fees (purchased)
architectural fees
engineering fees
scientific and technical service fees
other consulting fees (management, technical and scientific)
veterinary fees
fees for human health services
payroll preparation fees
all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities
Utility expenses related to operating your business unit such as water, electricity, gas and heating.

Include:

diesel, fuel wood, natural gas, oil and propane
sewage.

Exclude:

energy expenses covered in your rental and leasing contracts
telephone, Internet and other telecommunications
vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
postage and courier (used in the day to day office business activity)
computer and peripherals upgrade expenses
data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

internet
telephone and telecommunications
cellular telephone
fax machine
pager.

i. Business taxes, licenses and permits

Include:

property taxes paid directly and property transfer taxes
vehicle license fees
beverage taxes and business taxes
trade license fees
membership fees and professional license fees
provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

amounts paid to holders of patents, copyrights, performing rights and trademarks
gross overriding royalty expenses and direct royalty costs
resident and non-resident royalty expenses
franchise fees.

Exclude Crown royalties

k. Crown charges
Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

Crown royalties
Crown leases and rentals
oil sand leases
stumpage fees.

l. Rental and leasing

Include:

lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
motor vehicle rental and leasing expenses
studio lighting and scaffolding
machinery and equipment rental expenses
storage expenses
road and construction equipment rental
fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

buildings and structures
machinery and equipment
security equipment
vehicles
costs related to materials, parts and external labour associated with these expenses
janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

direct cost depreciation of tangible assets and amortization of leasehold improvements
amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance
Insurance recovery income should be deducted from insurance expenses.

Include:

professional and other liability insurance
motor vehicle and property insurance
executive life insurance
bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

newspaper advertising and media expenses
catalogues, presentations and displays
tickets for theatre, concerts and sporting events for business promotion
fundraising expenses
meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

travel expenses
meeting and convention expenses, seminars
passenger transportation (e.g., airfare, bus, train)
accommodations
travel allowance and meals while travelling
other travel expenses.

r. Financial services

Include:

explicit service charges for financial services
credit and debit card commissions and charges
collection expenses and transfer fees
registrar and transfer agent fees
security and exchange commission fees
other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense
Report the cost of servicing your company's debt.

Include:

interest
bank charges
finance charges
interest payments on capital leases
amortization of bond discounts
interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

charitable donations and political contributions
bad debt expense
loan losses
provisions for loan losses (minus bad debt recoveries)
inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

production costs
pipeline operations, drilling, site restoration
gross overriding royalty
other producing property rentals
well operating, fuel and equipment
other lease rentals
other direct costs
equipment hire and operation
log yard expense, forestry costs, logging road costs
freight in and duty
overhead expenses allocated to cost of sales
other expenses
cash over/short (negative expense)
reimbursement of parent company expense
warranty expense
recruiting expenses
general and administrative expenses
interdivisional expenses
interfund transfer (minus expense recoveries)
exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
amounts not included in sub-questions a. to t. above.

Total expenses
The sum of sub-questions a. to u.

Table u. The sum of sub-questions a. to u.
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
	CAN$ '000
a. Cost of goods sold
a1. Opening inventories
a2. Purchases
a3. Closing inventories
a4. Cost of goods sold
b. Employment costs and expenses
b1. Salaries, wages and commissions
b2. Employee benefits
c. Subcontracts
d. Research and development fees
e. Professional and business fees
f. Utilities
g. Office and computer related expenses
h. Telephone, Internet and other telecommunication
i. Business taxes, licenses and permits
j. Royalties, franchise fees and memberships
k. Crown charges
l. Rental and leasing
m. Repair and maintenance
n. Amortization and depreciation
o. Insurance
p. Advertising, marketing, promotion, meals and entertainment
q. Travel, meetings and conventions
r. Financial services
s. Interest expense
t. Other non-production-related costs and expenses
u. All other costs and expenses
Total expenses

Industry characteristics

4. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

a. Sales of alcoholic beverages for immediate consumption on the premises

Revenue generated from sales of alcoholic beverages (beer, wine and liquor) prepared and served or dispensed for immediate consumption, including alcoholic beverages served with meals.

Exclude retailing of alcoholic beverages sold in unopened cans, bottles, cartons or other containers (report at question c).

b. Sales of food and non-alcoholic beverages

Revenue generated from the sales of meals, snacks, other food items and non alcoholic beverages prepared and served or dispensed for immediate consumption.

c. Sales of merchandise

Revenue generated from the sale or disposition of goods sold in the same condition in which they were purchased (e.g., toys, gifts, cigarettes, newspapers).

d. Fees and commissions from coin operated machines

The fees or commissions received from the owners or lessors of coin operated machines such as video lottery terminals, slot machines, video games, vending machines, children's mechanical rides, etc.

e. Other sales

Sales from other sources (e.g., rentals, cover charge, coat check, delivery service fees).

Table e. What were this business's sales for each of the following goods and services?.
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
	CAN$ '000
Sales of alcoholic beverages for immediate consumption on the premises
Sales of food and non-alcoholic beverages
Sales of merchandise
Fees and commissions from coin operated machines such as video gambling terminals, video games and vending machines
Total sales of goods and services

5. What were the following costs of goods sold for this business?

The cost of goods sold is divided into three categories: alcoholic beverages, food and non-alcoholic beverages, and merchandise purchased for resale. The cost of goods sold is obtained by calculating opening inventory plus total purchases minus closing inventory. Please exclude salary costs.

a. Alcoholic beverages

Include:

beer
wine
liquor
alcoholic drinks served with meals.

b. Food and non-alcoholic beverages

Cost of materials required for meal preparation

c. Merchandise

Include:

gifts
toys
newspapers
cigarettes
alcohol not sold with meals and for consumption away from the premises.

Table c. What were the following costs of goods sold for this business's sales for each of the following goods and services?.
Table summary
This is an empty data table used by respondents to provide data to Statistics Canada. This table contains no data.
	CAN$ '000
Alcoholic beverages
Food and non-alcoholic beverages
Merchandise
Total cost of goods sold

COVID-19

Public health and safety guidelines refer to guidelines from a federal, provincial or municipal health agency.

Yes
- What were the total additional expenses in fiscal year 2021?
- Report in thousands of dollars. For expenses less than $500, enter "0".
- When precise figures are not available, please provide your best estimate.
  - Additional labour costs, if applicable (CAN$ '000)
  - Other additional expenses (CAN$ '000)
- As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?
  - Yes
  - No
No

2. In response to the COVID-19 pandemic, in 2021 which of the following ways did this business change operating methods?

Include both temporary and ongoing changes.

Select all that apply.

Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
Retrofit the workspace
Invest in e-commerce platforms
Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
Develop new supply chains
Ask some or all employees to work from home
Introduce or accelerate the introduction of new goods and services
Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Change marketing strategy (Include re-allocating marketing budget)
Increase marketing budget
Decrease marketing budget
Expand to new markets
Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
Downsize business activities (e.g., reduce goods and services offered)
Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
Reduce costs other than labour costs
Take other actions
Specify the additional actions taken
OR
No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
- How much did your business obtain through these means?
- Financial relief received (CAN$ '000)
No

Notification of intent to extract web data

1. Does this business have a website?

Yes
- Specify the business website address
  e.g., www.example.ca
No

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@canada.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

Strike or lock-out
Exchange rate impact
Price changes in goods or services sold
Contracting out
Organizational change
Price changes in labour or raw materials
Natural disaster
Recession
Change in product line
Sold business or business units
Expansion
New or lost contract
Plant closures
Acquisition of business or business units
Other - Specify the other changes or events:
No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is the provided given names and the provided family name the best person to contact?

Who is the best person to contact about this questionnaire?

First name:
Last name:
Title:
Email address:
Telephone number (including area code):
Extension number (if applicable):
The maximum number of characters is 5.
Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

Hours:
Minutes:

4. Do you have any comments about this questionnaire?

Why do we conduct this survey?

The statistical information from the IBSP serves many purposes, including:

Calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
Establishing government programs to assist businesses
Assisting the business community in negotiating contracts and collective agreements
Supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
Indexing social benefit programs and determining tax brackets
Enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@canada.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

Business or organization and contact information

1. Please verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

Modifications to the legal name should only be done to correct a spelling error or typo.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

Legal name

Operating name (if applicable)

2. Please verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name

Last name

Title

Preferred language of communication

English
French

Mailing address (number and street)

City

Province, territory or state

Postal code or ZIP code

Example: A9A 9A9 or 12345-1234

Country

Canada
United States

Email address

Example: user@example.gov.ca

Telephone number (including area code)

Example: 123-123-1234

Extension number (if applicable)

Fax number (including area code)

Example: 123-123-1234

3. Please verify or provide the current operational status of the business or organization identified by the legal and operating name above.

Operational
Not currently operational

Why is this business or organization not currently operational?

Seasonal operations
Ceased operations
Sold operations
Amalgamated with other businesses or organizations
Temporarily inactive but will re-open
No longer operating due to other reasons

When did this business or organization close for the season? Date

When does this business or organization expect to resume operations? Date

When did this business or organization cease operations? Date

Why did this business or organization cease operations?

Bankruptcy
Liquidation
Dissolution
Other

Specify the other reasons for ceased operations

When was this business or organization sold? Date

What is the legal name of the buyer?

When did this business or organization amalgamate? Date

What is the legal name of the resulting or continuing business or organization?

What are the legal names of the other amalgamated businesses or organizations?

When did this business or organization become temporarily inactive? Date

When does this business or organization expect to resume operations? Date

Why is this business or organization temporarily inactive?

When did this business or organization cease operations? Date

Why did this business or organization cease operations?

4. Please verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

This is the current main activity.
This is not the current main activity.

Please provide a brief but precise description of this business or organization's main activity.

e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity. Was this business or organization's main activity ever classified as: ?

When did the main activity change? Date

6. Please search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

Farming or logging operation
Construction company or general contractor
Manufacturer
Wholesaler
Retailer
Provider of passenger or freight transportation
Provider of investment, savings or insurance products
Real estate agency, real estate brokerage or leasing company
Provider of professional, scientific or technical services
Provider of health care or social services
Restaurant, bar, hotel, motel or other lodging establishment
Other sector

7. You have indicated that the current main activity of this business or organization is: Main activity Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

Yes, there are other activities.
No, that is the only significant activity.

Please provide a brief but precise description of this business or organization's secondary activity.

e.g., breakfast cereal manufacturing, shoe store, software development

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, please provide your best estimates.

Approximately what percentage of this business or organization's revenue is generated by each of the following activities - title
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

Note: For the survey, the end date should fall between April 1, 2021 and March 31, 2022.

Here are twelve common fiscal periods that fall within the targeted dates:

May 1, 2020 to April 30, 2021
June 1, 2020 to May 31, 2021
July 1, 2020 to June 30, 2021
August 1, 2020 to July 31, 2021
September 1, 2020 to August 31, 2021
October 1, 2020 to September 30, 2021
November 1, 2020 to October 31, 2021
December 1, 2020 to November 30, 2021
January 1, 2021 to December 31, 2021
February 1, 2021 to January 31, 2022
March 1, 2021 to February 28, 2022
April 1, 2021 to March 31, 2022.

Here are other examples of fiscal periods that fall within the required dates:

September 18, 2020 to September 15, 2021 (e.g., floating year-end)
June 1, 2021 to December 31, 2021 (e.g., a newly opened business)

Fiscal Year Start date

Fiscal Year-End date

2. What is the reason the reporting period does not cover a full year?

Select all that apply.

Seasonal operations
New business
Change of ownership
Temporarily inactive
Change of fiscal year
Ceased operations
Other - Specify reason the reporting period does not cover a full year

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:
CAN$ '000: $764,000
I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business

Please report all amounts in thousands of Canadian dollars.

Revenue

a. Sales of goods and services (e.g., fees, commissions, services revenue)

Report net of returns and allowances.
Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

sales from Canadian locations (domestic and export sales)
transfers to other business units or a head office of your firm.

Exclude:

transfers into inventory and consignment sales
federal, provincial and territorial sales taxes and excise duties and taxes
intercompany sales in consolidated financial statements.

b. Rental and leasing

Include: rental or leasing of apartments, commercial buildings, land, office space, residential housing, investments in co-tenancies and co-ownerships, hotel or motel rooms, long and short term vehicle leasing, machinery or equipment, storage lockers, etc.

c. Commissions

Include: commissions earned on the sale of products or services by businesses such as advertising agencies, brokers, insurance agents, lottery ticket sales, sales representatives and travel agencies - compensation could also be reported under this item (for example, compensation for collecting sales tax)

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

non-repayable grants, contributions and subsidies from all levels of government
revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

f. Dividends

Include:

dividend income
dividends from Canadian sources
dividends from foreign sources
patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

investment revenue
interest from foreign sources
interest from Canadian bonds and debentures
interest from Canadian mortgage loans
interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. Other revenue - please specify

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

Other revenue - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	CAN$ '000
Sales of goods and services
Rental and leasing
Commissions
Subsidies
Royalties, rights, licensing and franchise fees
Dividends
Interest
Other
Total revenue

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business

Please report all amounts in thousands of Canadian dollars.

Expenses

a. Cost of goods sold

Include:

cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

vacation pay
bonuses (including profit sharing)
employee commissions
taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

health plans
insurance plans
employment insurance
pension plans
workers' compensation
association dues
contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

hired casual labour and outside contract workers
custom work and contract work
subcontract and outside labour
hired labour.

d. Research and development fees

e. Professional and business fees

Include:

legal services
accounting and auditing fees
consulting fees
education and training fees
appraisal fees
management and administration fees
property management fees
information technology (IT) consulting and service fees (purchased)
architectural fees
engineering fees
scientific and technical service fees
other consulting fees (management, technical and scientific)
veterinary fees
fees for human health services
payroll preparation fees
all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include:

diesel, fuel wood, natural gas, oil and propane
sewage.

Exclude:

energy expenses covered in your rental and leasing contracts
telephone, Internet and other telecommunications
vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
postage and courier (used in the day to day office business activity)
computer and peripherals upgrade expenses
data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

internet
telephone and telecommunications
cellular telephone
fax machine
pager.

i. Business taxes, licenses and permits

Include:

property taxes paid directly and property transfer taxes
vehicle license fees
beverage taxes and business taxes
trade license fees
membership fees and professional license fees
provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

amounts paid to holders of patents, copyrights, performing rights and trademarks
gross overriding royalty expenses and direct royalty costs
resident and non-resident royalty expenses
franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

Crown royalties
Crown leases and rentals
oil sand leases
stumpage fees.

l. Rental and leasing

Include:

lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
motor vehicle rental and leasing expenses
studio lighting and scaffolding
machinery and equipment rental expenses
storage expenses
road and construction equipment rental
fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

buildings and structures
machinery and equipment
security equipment
vehicles
costs related to materials, parts and external labour associated with these expenses
janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

direct cost depreciation of tangible assets and amortization of leasehold improvements
amortization of intangible assets (e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

professional and other liability insurance
motor vehicle and property insurance
executive life insurance
bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

newspaper advertising and media expenses
catalogues, presentations and displays
tickets for theatre, concerts and sporting events for business promotion
fundraising expenses
meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

travel expenses
meeting and convention expenses, seminars
passenger transportation (e.g., airfare, bus, train)
accommodations
travel allowance and meals while travelling
other travel expenses.

r. Financial services

Include:

explicit service charges for financial services
credit and debit card commissions and charges
collection expenses and transfer fees
registrar and transfer agent fees
security and exchange commission fees
other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

interest
bank charges
finance charges
interest payments on capital leases
amortization of bond discounts
interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

charitable donations and political contributions
bad debt expense
loan losses
provisions for loan losses (minus bad debt recoveries)
inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

production costs
pipeline operations, drilling, site restoration
gross overriding royalty
other producing property rentals
well operating, fuel and equipment
other lease rentals
other direct costs
equipment hire and operation
log yard expense, forestry costs, logging road costs
freight in and duty
overhead expenses allocated to cost of sales
other expenses
cash over/short (negative expense)
reimbursement of parent company expense
warranty expense
recruiting expenses
general and administrative expenses
interdivisional expenses
interfund transfer (minus expense recoveries)
exploration and development (including prospect/geological, well abandonment & dry holes, exploration expenses, development expenses)
amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

The sum of sub-questions a. to u. - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	CAN$ '000
Cost of goods sold
Opening inventories
Purchases
Closing inventories
Cost of goods sold
Employment costs and expenses
Salaries, wages and commissions
Employee benefits
Subcontracts
Research and development fees
Professional and business fees
Utilities
Office and computer related expenses
Telephone, Internet and other telecommunication
Business taxes, licenses and permits
Royalties, franchise fees and memberships
Crown charges
Rental and leasing
Repair and maintenance
Amortization and depreciation
Insurance
Advertising, marketing, promotion, meals and entertainment
Travel, meetings and conventions
Financial services
Interest expense
Other non-production-related costs and expenses
Other
Total expenses

Industry characteristics

1. What were this business's sales for each of the following goods and services?

Please report in thousands of Canadian dollars.

Include:

licensing contracts known as 'revenue sharing' agreements

a. Licensing rights to exhibit, televise or rent feature films

Feature films - feature-length productions (75 minutes or more) and where the first market is theatres. This does not include "movies of the week" and made for television films (which are to be included in question 1(b) Licensing rights to televise or rent television programs), nor straight to video productions (which are to be included in question 1(e) Wholesaling of pre-recorded Canadian and non-Canadian videos - DVD and Blu-ray).

b. Licensing rights to televise or rent television programs

Television programs: programming designed primarily for conventional television or discretionary programming services.

Include serials, news and public affairs shows, game shows, reality shows, documentaries (except those intended for theatrical release) and made-for-TV movies.

c. Licensing rights to exhibit, televise or rent digital media

Digital media - linear or non-linear content created primarily for the Internet, wireless and other emerging platforms and/or device.

d. Licensing rights to exhibit, televise or rent other audiovisual works

(e.g., short films, corporate/ industry videos, music videos, educational videos, videos for government, documentaries not intended for theatrical or television release, etc.)
Report for all other audiovisual works except those reported in questions 1a, 1b and 1c.

Audiovisual works include film productions, television productions, interactive digital media productions and convergent digital media productions.

Total distribution sales

The sum of questions 1a. to 1d.

e. Wholesaling of pre-recorded Canadian and non-Canadian videos - DVD and Blu-ray

Report all direct sales of DVDs and Blu-rays to wholesale, retail and rental markets.

Include sales of DVDs and Blu-rays manufactured through duplication and packaging as well as those purchased from other distributors.

f. Production of audiovisual works for outright sale or contract production of audiovisual works or other sources of revenue

Report all revenue from goods and services rendered that is not reported in questions 1 a. to 1 e.

Include:

revenue from outright sale or contract production of audiovisual works (feature films, television programs and other)
merchandise licensing.

Exclude:

grants and subsidies and investment income such as dividends and interest
revenue from royalties, rights and licensing.

Total sales of goods and services

The sum of questions 1 a. to 1 f.

Total sales of goods and services - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	CAN$ '000
Licensing rights to exhibit, televise or rent feature films
Licensing rights to exhibit, televise or rent television programs
Licensing rights to exhibit, televise or rent digital media
Licensing rights to exhibit, televise or rent other audiovisual works
Total distribution sales
Wholesaling of pre-recorded Canadian and non-Canadian videos
Production of audiovisual works for outright sale or contract production of audiovisual works or other sources of revenue
Total sales of goods and services

2. Report revenue from the distribution of feature films, television programs and other audiovisual works according to their primary markets within or outside Canada.

Include fixed rentals and productions released on a percentage or commission basis.

Exclude wholesaling.

Please report all amounts in thousands of Canadian dollars.

Include: fixed rentals and productions released on a percentage or commission basis.

Exclude wholesaling

a) Theatres

See question 1a for definition of feature films.

b) On-demand services market - e.g., SVOD, TVOD

On-demand services (SVOD and TVOD): These include BDU-specific VOD services (the VOD service that often comes with a subscription to a BDU) as well as over-the-top services (OTT services).

BDU=Broadcasting Distribution Undertaking

Video-on-demand (VOD) - VOD services allow viewers to select programs to view at the time of their own choosing. In contrast, traditional broadcasting services such as conventional, pay and specialty television services are often referred to as "linear services" in that they present programs at specific times as part of a program schedule. VOD services are "non-linear" since it is the consumer who selects the program and the viewing time.

c) Conventional television networks and stations

The conventional television market includes private and public broadcasters that maintain over-the-air infrastructure to broadcast to households, although the vast majority of Canadian households now receive conventional television signals via cable or satellite television providers.

d) Discretionary services market - e.g., Pay and Specialty TV

Specialty television services are available via cable or satellite television providers. The specialty television service includes sports, 24-news, movies, arts and other thematic channels that earn revenue from a combination of subscription fees and advertising sales.

Pay television services are also only available via cable or satellite television services. They typically feature premium programming such as recently released films and do not earn revenue from advertising; instead they rely on subscription or transactional payments from households.

e) Other (markets)

Include:

Distribution in film clubs, retirement communities, campus theatres, schools, libraries, airlines, military bases, hospitals, and other institutions, etc.

revenue to the home video rental market

f) Distribution of feature films, television programs and other audiovisual works to all markets outside Canada

Report total distribution revenue of audiovisual works (feature films, television programs and other) to all markets outside Canada.

Total distribution sales
The sum of questions a to f.

Total distribution sales - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Canadian productions CAN$ '000	Non-Canadian productions CAN$ '000	Total CAN$ '000
Market distribution of feature films and television programs inside Canada
Theatres
On-demand services market
Conventional television networks and stations
Discretionary services market
Other
Market distribution of feature films and television programs outside Canada
Distribution of feature films, television programs and other audiovisual works to all markets outside Canada
Total distribution sales

3. Provide the percentage of production sales for Canadian and Non-Canadian productions by original language.

Provide the percentage of production sales for Canadian and Non-Canadian productions by original language - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
Canadian productions
	Percentage
English
French
Other
Total
Non-Canadian productions
English
French
Other
Total

4. What were this business's expenses for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

What were this business's expenses for each of the following goods and services - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	CAN$ '000
Cost of DVDs and Blu-rays purchased
Royalties, rights and licensing fees from Canadian productions
Royalties, rights and licensing fees from non-Canadian productions

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

Clients outside Canada - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
Clients in Canada — individuals and households
Clients in Canada — businesses
Clients in Canada — governments, not-for-profit organizations and public institutions
Clients outside of Canada
Total percentage

Sales by consumer location

1. What was the percentage breakdown of this business's sales by consumer location?

Consumer location is the location where the goods or services will ultimately be used.

If ultimate consumer location is not known, the following are acceptable substitutes:

shipping destination
client's billing address
location of this business's retail customers
location of this business's warehouses/distribution centres.

What was the percentage breakdown of this business's sales by consumer location - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
Newfoundland and Labrador
Prince Edward Island
Nova Scotia
New Brunswick
Quebec
Ontario
Manitoba
Saskatchewan
Alberta
British Columbia
Yukon
Northwest Territories
Nunavut
United States
All other countries
Total percentage

Sales by consumer location

International transactions - Revenue received from exports

2. What was the revenue received from clients outside Canada?

Revenue received ( CAN$ '000 )

3. What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties?

International transactions - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
Goods
Services
Royalties, rights, licensing and franchise fees
Total percentage

4. What was the percentage breakdown of revenue received from clients outside Canada by country?

International transactions - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
United States
Mexico
Provide the percentage of revenue received from any other countries - top 4 clients only
Other 1 - specify
Other 2 - specify
Other 3 - specify
Other 4 - specify
Total percentage

International transactions - Purchases from outside Canada (Imports)

6. What were the payments made to suppliers outside Canada?

Payments made ( CAN$ '000 )

7. What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?

International transactions - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
Goods
Services
Royalties, rights, licensing and franchise fees
Total percentage

8. What was the percentage breakdown of payments made to suppliers outside Canada by country?

International transactions - table
Table summary
This table contains no data. It is an example of an empty data table used by respondents to provide data to Statistics Canada.
	Percentage
United States
Mexico
Provide the percentage of payments made to any other countries - top 4 clients only
Other 1 - specify
Other 2 - specify
Other 3 - specify
Other 4 - specify
Total percentage

COVID-19

Yes

Additional labour costs, if applicable (CAN$ '000)
$ ,000
Other additional expenses (CAN$ '000)
$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

2. In response to the COVID-19 pandemic, in 2021 which of the following ways did this business change operating methods?

Include both temporary and ongoing changes.

Select all that apply.

Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
Retrofit the workspace
Invest in e-commerce platforms
Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
Develop new supply chains
Ask some or all employees to work from home
Introduce or accelerate the introduction of new goods and services
Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Change marketing strategy (Include re-allocating marketing budget)
Increase marketing budget
Decrease marketing budget
Expand to new markets
Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
Downsize business activities (e.g., reduce goods and services offered)
Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
Reduce costs other than labour costs
Take other actions
Specify the additional actions taken
OR
No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
How much did your business obtain through these means?
Financial relief received (CAN$ '000)
$ ,000

Notification of intent to extract web data

1. Does this business have a website?

Yes
Specify the business website address
e.g., www.example.ca
No

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@canada.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

Strike or lock-out
Exchange rate impact
Price changes in goods or services sold
Contracting out
Organisational change
Price changes in labour or raw materials
Natural disaster
Recession
Change in product line
Sold business units
Expansion
New or lost contract
Plant closures
Acquisition of business units
Other - Specify the other changes or events
No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information. Is Provided Given Names Provided Family Name the best person to contact?

Who is the best person to contact about this questionnaire?

First name

Last name

Title

Email address

Telephone number (including area code)

Extension number (if applicable) The maximum number of characters is 5.

Fax number (including area code)

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

Hours

Minutes

4. We invite your comments about this questionnaire.

Why do we conduct this survey?

The statistical information from the IBSP serves many purposes, including:

calculating each province and territory's fair share of federal-provincial transfer payments for health, education and social programs
establishing government programs to assist businesses
assisting the business community in negotiating contracts and collective agreements
supporting the government in making informed decisions about fiscal, monetary and foreign exchange policies
indexing social benefit programs and determining tax brackets
enabling academics and economists to analyze the economic performance of Canadian industries and to better understand rapidly evolving business environments.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Your participation in this survey is required under the authority of the Statistics Act.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record linkages

To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Data-sharing agreements

Chief Statistician of Canada
Statistics Canada
Attention of Director, Enterprise Statistics Division
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

You may also contact us by email at statcan.esd-helpdesk-dse-bureaudedepannage.statcan@canada.ca or by fax at 613-951-6583.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

Business or organization and contact information

1. Verify or provide the business or organization's legal and operating name and correct where needed.

Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal Name

Modifications to the legal name should only be done to correct a spelling error or typo.

Operating Name

The operating name is a name the business or organization is commonly known as if different from its legal name. The operating name is synonymous with trade name.

Legal name:
Operating name (if applicable):

2. Verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.

Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name:
Last name:
Title:
Preferred language of communication:
English
French
Mailing address (number and street):
City:
Province, territory or state:
Postal code or ZIP code:
Country:
Canada
United States
Email address:
Telephone number (including area code):
Extension number (if applicable):
The maximum number of characters is 10.
Fax number (including area code):

3. Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

Operational
Not currently operational
Why is this business or organization not currently operational?
- Seasonal operations
  - When did this business or organization close for the season?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
- Ceased operations
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?
    - Bankruptcy
    - Liquidation
    - Dissolution
    - Other - Specify the other reasons for ceased operations
- Sold operations
  - When was this business or organization sold?
    - Date
  - What is the legal name of the buyer?
- Amalgamated with other businesses or organizations
  - When did this business or organization amalgamate?
    - Date
  - What is the legal name of the resulting or continuing business or organization?
  - What are the legal names of the other amalgamated businesses or organizations?
- Temporarily inactive but will re-open
  - When did this business or organization become temporarily inactive?
    - Date
  - When does this business or organization expect to resume operations?
    - Date
  - Why is this business or organization temporarily inactive?
- No longer operating due to other reasons
  - When did this business or organization cease operations?
    - Date
  - Why did this business or organization cease operations?

4. Verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

This question verifies the business or organization's current main activity as classified by the North American Industry Classification System (NAICS). The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada, Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS , are suitable for the analysis of production-related issues such as industrial performance.

The following is the detailed description including any applicable examples or exclusions for the classification currently associated with this business or organization.

Description and examples

This is the current main activity
This is not the current main activity
Provide a brief but precise description of this business or organization's main activity:
- e.g., breakfast cereal manufacturing, shoe store, software development

Main activity

5. You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

Yes
When did the main activity change?
- Date:
No

6. Search and select the industry classification code that best corresponds to this business or organization's main activity.

Select this business or organization's activity sector (optional)

Farming or logging operation
Construction company or general contractor
Manufacturer
Wholesaler
Retailer
Provider of passenger or freight transportation
Provider of investment, savings or insurance products
Real estate agency, real estate brokerage or leasing company
Provider of professional, scientific or technical services
Provider of health care or social services
Restaurant, bar, hotel, motel or other lodging establishment
Other sector

7. You have indicated that the current main activity of this business or organization is:

Main activity

Are there any other activities that contribute significantly (at least 10%) to this business or organization's revenue?

Yes, there are other activities
Provide a brief but precise description of this business or organization's secondary activity:
- e.g., breakfast cereal manufacturing, shoe store, software development
No, that is the only significant activity

8. Approximately what percentage of this business or organization's revenue is generated by each of the following activities?

When precise figures are not available, provide your best estimates.

Approximately what percentage of this business or organization's revenue is generated by each of the following activities?
	Percentage of revenue
Main activity
Secondary activity
All other activities
Total percentage

Reporting period information

1. What are the start and end dates of this business's or organization's most recently completed fiscal year?

For this survey, the end date should fall between April 1, 2021 and March 31, 2022.

Here are twelve common fiscal periods that fall within the targeted dates:

May 1, 2020 to April 30, 2021
June 1, 2020 to May 31, 2021
July 1, 2020 to June 30, 2021
August 1, 2020 to July 31, 2021
September 1, 2020 to August 31, 2021
October 1, 2020 to September 30, 2021
November 1, 2020 to October 31, 2021
December 1, 2020 to November 30, 2021
January 1, 2021 to December 31, 2021
February 1, 2021 to January 31, 2022
March 1, 2021 to February 28, 2022
April 1, 2021 to March 31, 2022.

Here are other examples of fiscal periods that fall within the required dates:

September 18, 2020 to September 15, 2021 ( e.g., floating year-end)
June 1, 2021 to December 31, 2021 ( e.g., a newly opened business).

Fiscal year start date:
Fiscal year-end date:

2. What is the reason the reporting period does not cover a full year?

Select all that apply.

Seasonal operations
New business
Change of ownership
Temporarily inactive
Change of fiscal year
Ceased operations
Other
Specify reason the reporting period does not cover a full year:

Additional reporting instructions

1. Throughout this questionnaire, please report financial information in thousands of Canadian dollars.

For example, an amount of $763,880.25 should be reported as:

CAN$ '000 : $764,000

I will report in the format above

Revenue

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Revenue

a. Sales of goods and services ( e.g., fees, commissions, services revenue)

Report net of returns and allowances.

Include:

sales from Canadian locations (domestic and export sales)
transfers to other business units or a head office of your firm.

Exclude:

transfers into inventory and consignment sales
federal, provincial and territorial sales taxes and excise duties and taxes
intercompany sales in consolidated financial statements.

b. Rental and leasing

c. Commissions

d. Subsidies (including grants, donations, fundraising and sponsorships)

Include:

non-repayable grants, contributions and subsidies from all levels of government
revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

e. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

f. Dividends

Include:

dividend income
dividends from Canadian sources
dividends from foreign sources
patronage dividends.

Exclude equity income from investments in subsidiaries or affiliates.

g. Interest

Include:

investment revenue
interest from foreign sources
interest from Canadian bonds and debentures
interest from Canadian mortgage loans
interest from other Canadian sources.

Exclude equity income from investments in subsidiaries or affiliates.

h. All other revenue (Include intracompany transfers)

Include amounts not included in questions a. to g.

Total revenue

The sum of sub-questions a. to h.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's revenue from each of the following sources?
	CAN$ '000
a. Sales of goods and services Include sales, commissions, rental and leasing revenue if they are this business's primary revenue source.
b. Rental and leasing Report only if this is a secondary revenue source. If rental and leasing are your primary revenue source, report at question a.
c. Commissions Report only if this is a secondary revenue source. If commissions are your primary revenue source, report at question a.
d. Subsidies Include grants, donations, fundraising and sponsorships.
e. Royalties, rights, licensing and franchise fees
f. Dividends
g. Interest
h. Other Include intracompany transfers. Specify all other revenue:
Total revenue

E-commerce

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was this business's total revenue?

Include:

sales of goods and services
rental, leasing and property management
commissions
subsidies, grants, donations, fundraising and sponsorships
royalties
rights
licensing and franchise fees
dividends, interest and other revenue.

Report dollar amounts in thousands of Canadian dollars.

Total revenue in CAN$ '000 :

2. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business have any e-commerce revenue?

E-commerce revenue: Sales of goods and services conducted over the Internet with or without online payment.

Exclude orders made by telephone, facsimile or e-mail.

3. Of the [amount] amount reported in total revenue, what was the total e-commerce revenue?

When precise figures are not available, provide your best estimates.

Total e-commerce revenue in CAN$ '000 :

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, did this business make sales over the Internet through any of the following methods?

Select all that apply.

Mobile app

Company website Include sales through a browser-based website where your organization maintains control of the content.

Electronic Data Interchange (EDI)

A standard format for exchanging business data. EDI is based on the use of message standards, ensuring that all participants use a common language.

Via a mobile app
Via your company website
Via a third-party website
Via Electronic Data Interchange (EDI)
Other
Specify the other methods:

5. Does this business have any full-time staff dedicated solely to activities related to e-commerce?

6. Why did this business not make sales over the Internet?

Select all that apply.

Goods and services do not lend themselves to online sales
Prefer to maintain current business model
Lack of skilled workers to implement and maintain e-commerce infrastructure
Cost of development is too high
Security concerns
Other
Specify the other reasons:

Expenses

1. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?

Notes:

a detailed breakdown may be requested in other sections
these questions are asked of many different industries. Some questions may not apply to this business.

Report dollar amounts in thousands of Canadian dollars.

Expenses

a. Cost of goods sold

Include:

cost of raw materials and/or goods purchased for resale - net of discounts earned on purchases
freight in and duty.

Exclude all costs associated with salaries, wages, benefits, commissions and subcontracts (report at Employment costs and expenses, and Subcontracts).

b. Employment costs and expenses

b1. Salaries, wages and commissions

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.

Include:

vacation pay
bonuses (including profit sharing)
employee commissions
taxable allowances ( e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays)
severance pay.

Exclude all payments and expenses associated with casual labour and outside contract workers (report at Subcontracts).

b2. Employee benefits

Include contributions to:

health plans
insurance plans
employment insurance
pension plans
workers' compensation
association dues
contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans
contributions to provincial and territorial health and education payroll taxes.

c. Subcontracts

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

hired casual labour and outside contract workers
custom work and contract work
subcontract and outside labour
hired labour.

d. Research and development fees

e. Professional and business fees

Include:

legal services
accounting and auditing fees
consulting fees
education and training fees
appraisal fees
management and administration fees
property management fees
information technology (IT) consulting and service fees (purchased)
architectural fees
engineering fees
scientific and technical service fees
other consulting fees (management, technical and scientific)
veterinary fees
fees for human health services
payroll preparation fees
all other professional and business service fees.

Exclude service fees paid to Head Office (report at All other costs and expenses).

f. Utilities

Utility expenses related to operating your business unit such as water, electricity, gas, heating and hydro.

Include:

diesel, fuel wood, natural gas, oil and propane
sewage.

Exclude:

energy expenses covered in your rental and leasing contracts
telephone, Internet and other telecommunications
vehicle fuel (report at All other costs and expenses).

g. Office and computer related expenses

Include:

office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines
postage and courier (used in the day to day office business activity)
computer and peripherals upgrade expenses
data processing.

Exclude telephone, Internet and other telecommunication expenses (report at Telephone, Internet and other telecommunication).

h. Telephone, Internet and other telecommunication

Include:

internet
telephone and telecommunications
cellular telephone
fax machine
pager.

i. Business taxes, licenses and permits

Include:

property taxes paid directly and property transfer taxes
vehicle license fees
beverage taxes and business taxes
trade license fees
membership fees and professional license fees
provincial capital tax.

j. Royalties, franchise fees and memberships

Include:

amounts paid to holders of patents, copyrights, performing rights and trademarks
gross overriding royalty expenses and direct royalty costs
resident and non-resident royalty expenses
franchise fees.

Exclude Crown royalties

k. Crown charges

Federal or Provincial royalty, tax, lease or rental payments made in relation to the acquisition, development or ownership of Canadian resource properties.

Include:

Crown royalties
Crown leases and rentals
oil sand leases
stumpage fees.

l. Rental and leasing

Include:

lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses
motor vehicle rental and leasing expenses
studio lighting and scaffolding
machinery and equipment rental expenses
storage expenses
road and construction equipment rental
fuel and other utility costs covered in your rental and leasing contracts.

m. Repair and maintenance

Include:

buildings and structures
machinery and equipment
security equipment
vehicles
costs related to materials, parts and external labour associated with these expenses
janitorial and cleaning services and garbage removal.

n. Amortization and depreciation

Include:

direct cost depreciation of tangible assets and amortization of leasehold improvements
amortization of intangible assets ( e.g., amortization of goodwill, patents, franchises, copyrights, trademarks, deferred charges, organizational costs).

o. Insurance

Insurance recovery income should be deducted from insurance expenses.

Include:

professional and other liability insurance
motor vehicle and property insurance
executive life insurance
bonding, business interruption insurance and fire insurance.

p. Advertising, marketing, promotion, meals and entertainment

Include:

newspaper advertising and media expenses
catalogues, presentations and displays
tickets for theatre, concerts and sporting events for business promotion
fundraising expenses
meals, entertainment and hospitality purchases for clients.

q. Travel, meetings and conventions

Include:

travel expenses
meeting and convention expenses, seminars
passenger transportation ( e.g., airfare, bus, train)
accommodations
travel allowance and meals while travelling
other travel expenses.

r. Financial services

Include:

explicit service charges for financial services
credit and debit card commissions and charges
collection expenses and transfer fees
registrar and transfer agent fees
security and exchange commission fees
other financial service fees.

Exclude interest expenses (report at Interest expense).

s. Interest expense

Report the cost of servicing your company's debt.

Include:

interest
bank charges
finance charges
interest payments on capital leases
amortization of bond discounts
interest on short-term and long-term debt, mortgages, bonds and debentures.

t. Other non-production-related costs and expenses

Include:

charitable donations and political contributions
bad debt expense
loan losses
provisions for loan losses (minus bad debt recoveries)
inventory adjustments.

u. All other costs and expenses (including intracompany expenses)

Include:

production costs
pipeline operations, drilling, site restoration
gross overriding royalty
other producing property rentals
well operating, fuel and equipment
other lease rentals
other direct costs
equipment hire and operation
log yard expense, forestry costs, logging road costs
freight in and duty
overhead expenses allocated to cost of sales
other expenses
cash over/short (negative expense)
reimbursement of parent company expense
warranty expense
recruiting expenses
general and administrative expenses
interdivisional expenses
interfund transfer (minus expense recoveries)
exploration and development (including prospect/geological, well abandonment and dry holes, exploration expenses, development expenses)
amounts not included in sub-questions a. to t. above.

Total expenses

The sum of sub-questions a. to u.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's expenses for the following items?
	CAN$ '000
a. Cost of goods sold
a1. Opening inventories
a2. Purchases Include raw materials, goods purchased for resale and non-returnable containers. Exclude change in inventories.
a3. Closing inventories
a4. Cost of goods sold Opening inventories plus purchases minus closing inventories.
b. Employment costs and expenses Include all employees who were issued a T4. Exclude commissions to be paid to non-employees, report at sub-question c.
b1. Salaries, wages and commissions
b2. Employee benefits
c. Subcontracts Include commissions to non-employees. Exclude research and development.
d. Research and development fees. Exclude in-house research and development.
e. Professional and business fees e.g., legal, accounting, consulting, scientific and property management fees
f. Utilities e.g., electricity, water, gas
g. Office and computer related expenses e.g., office supplies, postage, computer upgrades
h. Telephone, Internet and other telecommunication
i. Business taxes, licenses and permits e.g., beverage tax, business tax, license fees, property taxes
j. Royalties, franchise fees and memberships Exclude Crown royalties.
k. Crown charges (for logging, mining and energy industries only)
l. Rental and leasing Include land buildings, equipment, vehicles.
m. Repair and maintenance Include buildings, equipment, vehicles.
n. Amortization and depreciation
o. Insurance
p. Advertising, marketing, promotion, meals and entertainment
q. Travel, meetings and conventions
r. Financial services e.g., bank charges, transaction fees
s. Interest expense
t. Other non-production-related costs and expenses Include bad debts, loan losses, donations, political contributions and inventory write-down.
u. All other costs and expenses Include intracompany expenses. Specify all other costs and expenses:
Total expenses

Industry Characteristics

1. What were this business's sales for each of the following goods and services?

Please report all amounts in thousands of Canadian dollars.

Sales

Please provide a breakdown of your sales.

a. Room or unit accommodation for travellers

Please report all revenues derived from room rentals.

b. Meals and non-alcoholic beverages, prepared and served or dispensed, for immediate consumption

Include all food sale revenue for restaurants owned by your establishment.

c. Alcoholic beverages, prepared and served or dispensed for immediate consumption

Include all sales from restaurants, bars, owned by the establishment, including in-room bar.

d. Sale of merchandise ( e.g., packaged food and beverages, newspapers, magazines, books, tobacco, cigarettes and souvenirs)

Include items sold from vending machines or merchandise from a store owned by the establishment.

e. Telephone and Internet access services

Include all revenues from telephone calls, Internet services

f. Rental of space and equipment

Include revenues derived from renting out conference rooms, banquet rooms, and any concession machines.

g. Amusement and recreational services

Include golf courses, skiing and admissions to live performing arts events.

h. Other services

Include any other revenues derived from services such as parking and laundry services.

i. Other revenue not elsewhere reported - specify:

Include any revenues which do not correspond to any of the above revenue items.

What were this business's sales for each of the following goods and services?
	CAN$ '000
a. Room or unit accommodation for travellers
b. Meals and non-alcoholic beverages, prepared and served or dispensed for immediate consumption
c. Alcoholic beverages, prepared and served or dispensed for immediate consumption
d. Sale of merchandise e.g., packaged food and beverages, newspapers, magazines, books, tobacco, cigarettes and souvenirs
e. Telephone and Internet access services
f. Rental of space and equipment e.g., meeting room rentals, banquet rentals and concessions
g. Amusement and recreational services e.g., golf course, skiing and admissions to live performing arts events
h. Other services e.g., parking, laundry
i. Other Specify all other revenue not elsewhere reported:
Total sales of goods and services

2. Of the [amount] room accommodation revenue reported in Question 1a., how much was generated by each of the following methods of booking?

For groups, please include them in the original method of the booking.

Please report all amounts in thousands of Canadian dollars.

Of the [amount] room accommodation revenue reported in Question 1a., how much was generated by each of the following methods of booking?
	CAN$ '000
a. Own website or mobile app
b. Third party website or mobile app
c. Phone call
d. Global Distribution System (GDS)
e. Other method of booking e.g. walk-ins, referrals Specify other method of booking:
Total room and unit accommodation

3. Of the (amount) room accommodation revenue reported in Question 1a., how much was generated by each of the following types of accommodations?

For groups, please include them in the original method of the booking.

Please report all amounts in thousands of Canadian dollars.

a. Hotels, motels and motor hotelsSub-question

b. Resorts

c. Casino hotels

d. Short-term rentals (renting a private furnished residence, or part of residence, for 28 days or less)

e. All other types of traveller accommodations

Total room and unit accomodation

4. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's costs for the following goods?

Cost of goods sold

Provide a breakdown in thousands of Canadian dollars.

a. Cost of food products used in meal preparation

Correspond to the costs related to the sales derived from meals and non-alcoholic beverages (purchases).

b. Cost of alcoholic beverages used or sold

Correspond to the costs related to the sales derived from alcoholic beverages (purchases).

c. Cost of all other merchandise sold

Correspond to the costs related to the sales of all other merchandise (purchases).

Total cost of goods sold

The sum of sub-questions a. to c.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were this business's costs for the following goods?
	CAN$ '000
a. Cost of food products used in meal preparation (related to question 1b.)
b. Cost of alcoholic beverages used or sold (related to question 1c.)
c. Cost of all other merchandise sold (related to question 1d.)
Total cost of goods sold

5. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were the following values relating to the occupancy of this establishment?

Occupancy rate

a. Total number of rooms in this establishment

Refers to the total number of physical rooms in the property.

b. Total number of room-nights available over your 2021 reporting period

Exclude rooms closed due to repair or renovations.

For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what were the following values relating to the occupancy of this establishment?
	Number
a. Total number of rooms in this establishment
b. Total number of room-nights available Exclude rooms closed due to repair or renovations
c. Total number of room-nights sold

6. For the reporting period of YYYY-MM-DD to YYYY-MM-DD, what was the occupancy rate of this establishment?

Sales by type of client

1. What was this business's breakdown of sales by the following types of client?

Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

a. to c. Clients in Canada

a. Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

b. Businesses

Percentage of sales sold to the business sector should be reported here.

Include sales to Crown corporations.

c. Governments, not-for-profit organizations and public institutions ( e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include: sales to hospitals, schools, universities and public utilities.

d. Clients outside Canada

Please report the percentage of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include sales to foreign subsidiaries and affiliates.

What was this business's breakdown of sales by the following types of client?
	Percentage
a. Clients in Canada - individuals and households
b. Clients in Canada - businesses
c. Clients in Canada - governments, not-for-profit organizations and public institutions e.g., hospitals and schools
d. Clients outside Canada
Total percentage

COVID-19

Yes

Additional labour costs, if applicable (CAN$ '000)
$ ,000
Other additional expenses (CAN$ '000)
$ ,000

As a result of the additional expenses or business conditions, did this business delay plans to expand operating capacity or undertake investments?

2. In response to the COVID-19 pandemic, in 2021 which of the following ways did this business change operating methods?

Include both temporary and ongoing changes.

Select all that apply.

Adopt or expand upon a contact-less business model (e.g., e-commerce sales, drive-through, delivery, curbside pickup, offer virtual services )
Retrofit the workspace
Invest in e-commerce platforms
Use business intelligence technologies (e.g., cloud-based computing systems and big data analytic tools)
Develop new supply chains
Ask some or all employees to work from home
Introduce or accelerate the introduction of new goods and services
Increase prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Decrease prices charged to customers of certain goods and services as a result of the COVID-19 pandemic
Change marketing strategy (Include re-allocating marketing budget)
Increase marketing budget
Decrease marketing budget
Expand to new markets
Substitute capital for labour (e.g., automation, robots for use in producing goods and services)
Provided extra staff training (e.g., job specific training, managerial training, training in new technology, training in new business practices, digital skills training, data literacy skills, other training and development)
Downsize business activities (e.g., reduce goods and services offered)
Reduce labour costs (e.g., lay off employees, furlough employees, request employees take vacation, reduce hours of employees, offer early retirement package, outsource work)
Reduce costs other than labour costs
Take other actions
Specify the additional actions taken
OR
No changes to operating methods in response to the COVID-19 pandemic

3. Due to COVID-19, did this business receive public financial relief to avoid layoffs through the Canada Emergency Wage Subsidy or Temporary 10% Wage Subsidy programs?

Yes
How much did your business obtain through these means?
Financial relief received (CAN$ '000)
$ ,000

Notification of intent to extract web data

1. Does this business have a website?

Yes
Specify the business website address
e.g., www.example.ca
No

Please visit Statistics Canada's web scraping initiative page for more information.

Please visit Statistics Canada's transparency and accountability page to learn more.

If you have any questions or concerns, please contact Statistics Canada Client Services, toll-free at 1-877-949-9492 (TTY: 1-800-363-7629) or by email at infostats@canada.ca.

Changes or events

1. Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period.

Select all that apply.

Strike or lock-out
Exchange rate impact
Price changes in goods or services sold
Contracting out
Organizational change
Price changes in labour or raw materials
Natural disaster
Recession
Change in product line
Sold business or business units
Expansion
New or lost contract
Plant closures
Acquisition of business or business units
Other
Specify the other changes or events:
No changes or events

Contact person

2. Statistics Canada may need to contact the person who completed this questionnaire for further information.

Is Provided Given Names, Provided Family Name the best person to contact?

Who is the best person to contact about this questionnaire?

First name:
Last name:
Title:
Email address:
Telephone number (including area code):
Extension number (if applicable):
The maximum number of characters is 5.
Fax number (including area code):

Feedback

3. How long did it take to complete this questionnaire?

Include the time spent gathering the necessary information.

Hours:
Minutes:

4. Do you have any comments about this questionnaire?

Subscribe to

Date modified:: 2025-05-20

Eh Sayers Episode 4 - Who Wins and Who Loses in the Gig Economy?

Host

Guest

Listen to audio

Canadian Income Survey - 2021

Table of contents

Why do we conduct this survey?

Other important information

Business or organization and contact information

Main activity

Reporting period information

Additional reporting instructions

Revenue

E-commerce

Expenses

Industry characteristics

Sales by type of client

Sales by consumer location

International transactions - revenue received from exports

International transactions - purchases from outside Canada (imports)

COVID-19

Notification of intent to extract web data

Changes or events

Contact person

Feedback

Why do we conduct this survey?

Other important information

Business or organization and contact information

Main activity

Reporting period information

Additional reporting instructions

Revenue

E-commerce

Expenses

Industry characteristics

Sales by type of client

Sales by consumer location

COVID-19

International transactions - revenue received from exports

International transactions - purchases from outside Canada (imports)

Changes or events

Contact person

Feedback

Retail Commodity Survey: CVs for Total Sales (third quarter 2021)

Footnotes

Retail Commodity Survey: CVs for Total Sales October 2021

Footnotes

Why are we conducting this survey?

Other important information

Business or organization and contact information

Main activity

Reporting period information

Additional reporting instructions

Revenue

E-commerce

Expenses

Industry characteristics

Sales by type of client

Sales by consumer location

COVID-19

Notification of intent to extract web data

Changes or events

Contact person

Feedback

Why are we conducting this survey?

Other important information

Business or organization and contact information

Main activity

Reporting period information

Additional reporting instructions

Revenue

E-commerce

Industry characteristics

Expenses

Industry characteristics

COVID-19

Notification of intent to extract web data

Changes or events

Contact person

Feedback