Social Policy Simulation Database and Model (SPSD/M) Training Seminar (Course code 0439A)

Purpose

This course provides a detailed understanding the components of the SPSD/M and how to use key features such as controlling scenarios, creating new variables and customized tables. Case studies are presented and participants have an opportunity for hands-on experience.

Benefits to participants

Participants will be able to use the SPSD/M.

Target population

Hands-on users of the SPSD/M and persons who will be analyzing and interpreting SPSD/M results.

Course outline

  • Microsimulation fundamentals
  • SPSD/M components and structure
  • Key concept: Static database aging
  • Key concept: Unit of analysis
  • Key concept: Accounting framework
  • SPSM parameters
  • SPSM operation
  • Selection and sampling
  • Custom tables with the crosstabulator
  • SPSD database and variables
  • SPSM algorithms
  • SPSM facilities
  • Creating new variables
  • Example simulations and case studies

Duration

2 days

Commercial and industrial machinery and equipment rental and leasing price report (A)

Statistics Canada - Producer Prices Division

Collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S19. Completion of this questionnaire is a legal requirement under this Act.

Quarter, Year

Purpose of this Survey

This survey collects information needed to produce indexes that measure the changes in the prices of rental and leasing activities for the Commercial and Industrial Machinery and Equipment Industry. Businesses use these indexes to gain a better understanding of their industry and assess their performance, while Statistics Canada uses these indexes to estimate inflation-adjusted growth and productivity from this sector of the economy. In order to enhance the information you provide in this survey, Statistics Canada plans to combine the responses relating to your organization with the information you previously provided on this survey.

Confidentiality

Statistics Canada is prohibited by law from publishing any statistics which would divulge information relating to you business without your prior written consent. The data reported on your questionnaire will be treated in strict confidence, used for statistical purposes and published in aggregate form only. The confidentiality provisions of the Statistics Act are not affected by the Access to Information Act or by any other legislation.

Your Participation is Important

Your participation is vital to ensuring that the information collected in this survey is accurate and comprehensive. Completion of this questionnaire is a legal requirement under the Statistics Act.

Fax or Other Electronic Transmission Disclosure

Statistics Canada advises you that there could be a risk of disclosure during the facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures…. Need Help?

We ask that you complete and return this questionnaire within 30 days of receipt. If you require assistance in completing this questionnaire or expect delays in returning the survey please contact:

Name: Monique Poulin

Tel: (613) 951-0037

Fax: (613) 951- 3117

e-mail: monique.poulin@statcan.gc.ca

Please make any necessary address changes below.

  • Legal Name
  • Business Name
  • Contact - First Name
  • Contact - Last Name
  • Address
  • City
  • Prov
  • Postal Code/Zip Code
  • Country

A. Main Business Activity

Please check below the one industry that most accurately describes your firm's main business activity.

  • Construction, Transportation, Mining and Forestry Machinery and Equipment Rental and Leasing.
    Renting, leasing or chartering of  heavy machinery and equipment without operators. Heavy machinery and equipment include airplanes, bareboat, vessels, bulldozers, commercial boats, construction equipment, construction machinery, cranes, earth moving equipment, mining and forestry machinery, oil field equipment, railway cars and scaffolding.
  • Office Machinery and Equipment Rental and Leasing.
    Renting or leasing of office machinery and equipment. Office equipment includes business machines, computer peripheral equipment, duplicating machines, office furniture and computers.
  • Other Commercial and Industrial Machinery and Equipment Rental and Leasing.
    Rental and leasing of commercial and industrial machinery and equipment not classified above. The other machinery and equipment category includes agricultural machinery and equipment, commercial equipment (none coin operated), farm equipment, industrial machinery, equipment and trucks, materials handling machinery and equipment, medical equipment, metalworking machinery and equipment, motion picture equipment, painting equipment, public address systems, theatrical equipment (except costumes), sawmill machinery, sound and lighting equipment, studio properties for film production, textile machinery, vending machines, welding equipment and  woodworking machinery and equipment.

B. Selection of Rented/Leased Items

Please identify the three (3) most common (typical) items or configurations, rented or leased by this business to commercial or industrial clients, within the selected main business activity, during the past year.

Item 1

Industry (mark one only)

  • Construction
  • Transportation
  • Mining
  • Forestry
  • Oil and Gas
  • Office
  • Agriculture
  • Other

Brand
Year
Model #
Other Identifying Characteristics - uniquely identify each item (e.g. horsepower, capacity, working heights, etc.).

Item 2

Industry (mark one only)

  • Construction
  • Transportation
  • Mining
  • Forestry
  • Oil and Gas
  • Office
  • Agriculture
  • Other

Brand
Year
Model #
Other Identifying Characteristics - uniquely identify each item (e.g. horsepower, capacity, working heights, etc.).

Item 3

Industry (mark one only)

  • Construction
  • Transportation
  • Mining
  • Forestry
  • Oil and Gas
  • Office
  • Agriculture
  • Other

Brand
Year
Model #
Other Identifying Characteristics - uniquely identify each item (e.g. horsepower, capacity, working heights, etc.).

C. Characteristics of Items

For items selected in section B, provide the following information.

  Type of Transaction (choose only one) Average rental/lease contract length
(in days)
Origin of client (choose only one) Type of client (choose only one) Charged Price (choose only one)
Item 1
  • Regular Transaction
  • Intra-Company
    Transaction
 
  • Canadian
  • Foreign
  • Governments / Public
    Institutions
  • Business
  • Other
  • Discounted Rental Catalog Price
  • Rental Catalog/List Price
  • Lease Price
  • Other
Item 2
  • Regular Transaction
  • Intra-Company
    Transaction
 
  • Canadian
  • Foreign
  • Governments / Public
    Institutions
  • Business
  • Other
  • Discounted Rental Catalog Price
  • Rental Catalog/List Price
  • Lease Price
  • Other
Item 3
  • Regular Transaction
  • Intra-Company
    Transaction
 
  • Canadian
  • Foreign
  • Governments / Public
    Institutions
  • Business
  • Other
  • Discounted Rental Catalog Price
  • Rental Catalog/List Price
  • Lease Price
  • Other

D. Price Information

For each typical item selected, please enter rental or leasing prices in effect in the months shown.

  Month
Month 1 Month 2 Month 3
Reason(s) for Rental/Leasing Price Change
(mark all that apply)
Change in price due to selected reason(s) Reason(s) for Rental/Leasing Price Change
(mark all that apply)
Change in price due to selected reason(s)
Item 1 Unit of Measure Rental/Leasing Price (CDN$) $ $ $
     
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
  • Overheads
  • Market conditions
    Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
Item 2 Unit of Measure Rental/Leasing Price (CDN$) $ $ $
     
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
Item 3 Unit of Measure Rental/Leasing Price (CDN$) $ $ $
     
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
  Month
Month 1 Month 2 Month 3
Reason(s) for Rental/Leasing Price Change
(mark all that apply)
Change in price due to selected reason(s) Reason(s) for Rental/Leasing Price Change
(mark all that apply)
Change in price due to selected reason(s)
Item 1 Unit of Measure Rental/Leasing Price (CDN$) $ $ $
     
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
  • Overheads
  • Market conditions
    Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
Item 2 Unit of Measure Rental/Leasing Price (CDN$) $ $ $
     
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
Item 3 Unit of Measure Rental/Leasing Price (CDN$) $ $ $
     
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 
  • Overheads
  • Market conditions
  • Inflation
  • Exchange rates
  • Change in equipment
  • Change in contract terms
  • Other change in service






 

E. Comments

We welcome any suggestions that you may have for improving this Price Report.

F. Certification

(I certify that the information contained herein is complete and correct to the best of my knowledge).

Signature of authorized person

  • Date Completed

Name of person to contact for further information (please print)

  • First Name
  • Last Name

Title

Telephone Number

  • Extension
  • Fax No.
  • E-mail address

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

  • Minutes

Pre-filled Questionnaire

In order to facilitate the completion of next quarter's questionnaire, we can provide you with a copy of the information you provided this quarter. Do you authorize us to send a pre-filled questionnaire containing the information you provided this quarter?

Please check

  • Yes
    • Please send a pre-filled questionnaire
  • No
    • Please send a blank questionnaire

Date:

Signature:

Please make a copy of this completed questionnaire for your records.

Unified Enterprise Survey - Annual

5-3600-138.3 STC/UES-425-75390

Reporting Guide

This guide is designed to assist you as you complete the 2010 Survey of Service Industries. If you need more information, please call the Statistics Canada Help Line at the number below.

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.The confidentiality provisions of the Statistics Act are not affected by either the Access to information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada.

Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Help Line: 1-800-972-9692

Table of contents

B - Main business activity
C - Reporting period information
D - Revenue
E - Expenses
F - Industry characteristics
G - Personnel
H - Sales by type of client
I - Sales by client location
J - International transactions
General information
Survey purpose
Data-sharing agreements
Record linkages

B - Main business activity

1. Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

2. Please check the one main activity which most accurately represents your main source of revenue.

Below is a description of each main activity.

Interior design services

Business units primarily engaged in planning, designing and administering of projects in interior spaces to meet the physical and aesthetic needs of people, taking into consideration building codes, health and safety regulations, traffic patterns and floor planning, mechanical and electrical needs, and interior fittings and furniture.

Exclude:

  • retail or wholesale locations that also provide interior design or decorating as a service.

Industrial design services

Business units primarily engaged in creating and developing designs and specifications that optimize the function, value and appearance of products.

Include:

  • automobile industrial design services;
  • industrial design consulting services;
  • furniture design services;
  • scale modelling services;
  • industrial package design.

Exclude:

  • designers of clothing, shoes or jewellery;
  • business units applying principles of engineering in the design, development and utilization of machines, materials, instruments, structures, processes and systems.

Graphic design services

Business units primarily engaged in planning, designing and managing the production of visual communication, so as to convey specific messages or concepts, clarify complex information or project visual identities.

Include:

  • commercial art services;
  • medical illustration services;
  • silk-screen design services.

Exclude:

  • web page designers;
  • printers and publishers;
  • advertising firms (i.e., those creating or placing display advertising, or those purchasing advertising time or space from media owners and reselling it directly to advertising agencies or advertisers).

Other specialized design services

Business units not classified to any other industry, primarily engaged in providing professional design services.

Include specialized design services for:

  • clothing;
  • shoes;
  • jewellery;
  • handbags;
  • fashion;
  • textiles;
  • theatrical set;
  • floats;
  • museum exhibits.

Exclude:

  • computer design services.

If none of the above activities describes your main source of revenue, please call 1-800‑972‑9692 for further instructions.

C - Reporting period information

Please report information for your fiscal year (normal business year) ending between April 1, 2010 and March 31, 2011. Please indicate the reporting period covered by this questionnaire.

A detailed breakdown may be requested in other sections.

1. Sales of goods and services (e.g., rental and leasing income, commissions, fees, admissions, services revenue) Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business’s ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

  • sales from Canadian locations (domestic and export sales);
  • transfers to other business units or a head office of your firm.

Exclude:

  • transfers into inventory and consignment sales;
  • federal, provincial and territorial sales taxes and excise duties and taxes;
  • intercompany sales in consolidated financial statements.

2. Grants, subsidies, donations and fundraising

Please report contributions received during the reporting period.

Include:

  • non-repayable grants, contributions and subsidies from all levels of government;
  • revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

3. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Please include revenue received from the sale or use of all intellectual property rights of copyrighted musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

4. Investment income (dividends and interest)

Investment income is defined as the portion of a company’s income derived from its investments, including dividends and interest on stocks and bonds.

Include interest from:

  • foreign sources;
  • bonds and debentures;
  • mortgage loans;
  • G.I.C. interest;
  • loan interest;
  • securities interest and deposits with bank interest.

Exclude:

  • equity income from investments in subsidiaries or affiliates; these amounts should be reported in section E, at question 25.

5. Other revenue (please specify)

Include:

  • amounts not included in questions 1 to 4 above.

6. Total revenue

The sum of questions 1 to 5.

E - Expenses

1. Salaries and wages of employees who have been issued a T4 statement

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.

Include:

  • vacation pay;
  • bonuses (including profit sharing);
  • employee commissions;
  • taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays);
  • severance pay.

Exclude:

  • all payments and expenses associated with casual labour and outside contract workers; please report these amounts in this section, at question 5.

2. Employer portion of employee benefits

Include contributions to:

  • health plans;
  • insurance plans;
  • employment insurance;
  • pension plans;
  • workers’ compensation;
  • contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans;
  • contributions to provincial and territorial health and education payroll taxes.

3. Commissions paid to non-employees

Please report commission payments to outside workers without a T4 – Statement of Remuneration Paid.

Include:

  • commission payments to independent real estate agents and brokers.

4. Professional and business services fees

Include:

  • legal;
  • accounting and auditing;
  • consulting;
  • education and training;
  • architect;
  • appraisal;
  • management and administration.

5. Subcontract expenses (include contract labour, contract work and custom work)

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

  • hired casual labour and outside contract workers.

6. Charges for services provided by your head office

Include:

  • parent company reimbursement expenses and interdivisional expenses.

7. Cost of goods sold, if applicable (purchases plus opening inventory minus closing inventory)

Report cost of purchased goods that were resold during the reporting period. If applicable, report cost of goods and material used in manufacturing of sold products.

Include:

  • goods purchased for resale: purchases during the period (including freight-in) plus opening inventory less closing inventory;
  • materials used in manufacturing of products sold: report only the material component of cost of finished manufactured goods that were sold during the reporting period.

Exclude:

  • direct and indirect labour costs (salaries, wages, benefits, and commissions);
  • overhead and all other costs normally charged to cost of goods sold, such as depreciation, energy costs, utilities, sub-contracts, royalties, transportation, warehousing, insurance, rental and leasing; these expenses should be reported elsewhere in the detailed categories provided.

8. Office supplies

Include:

  • office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines;
  • diskettes and computer upgrade expenses;
  • data processing.

Exclude:

  • postage and courier;
  • telephone, Internet and other telecommunications expenses (please report this amount in this section, at question 14).

9. Rental and leasing (include rental of premises, equipment, motor vehicles, etc.)

Include:

  • lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses;
  • motor vehicle rental and leasing expenses;
  • rental and leasing of computer and peripheral expenses;
  • studio lighting and scaffolding, and other machinery and equipment expenses;
  • fuel and other utility costs covered in your rental and leasing contracts.

10. Repair and maintenance (e.g., property, equipment, vehicles)

Include expenses for the repair and maintenance of:

  • buildings and structures;
  • vehicles (including vehicle fuel);
  • machinery and equipment;
  • security equipment;
  • costs related to materials, parts and external labour associated with these expenses.

Also include janitorial and cleaning services and garbage removal.

11. Insurance (include professional liability, motor vehicles, etc.)

Include:

  • professional and other liability insurance;
  • motor vehicle and property insurance;
  • executive life insurance;
  • bonding, business interruption insurance and fire insurance.

Insurance recovery income should be deducted from insurance expenses.

12. Advertising, marketing and promotions (report charitable donations at question 22)

Include:

  • newspaper advertising and media expenses;
  • catalogues, presentations and displays;
  • meeting and convention expenses;
  • tickets for theatre, concerts and sporting events for business promotion;
  • fundraising expenses.

13. Travel, meals and entertainment

Include:

  • passenger transportation, accommodation and meals while travelling;
  • other travel allowances as well as meal, entertainment and hospitality purchases for clients.

14. Utilities and telecommunications expenses (include gas, heating, hydro, water, telephone and Internet expenses)

Include:

  • diesel, fuel wood, natural gas, oil and propane;
  • sewage.

Exclude:

  • energy expenses covered in your rental and leasing contracts;
  • vehicle fuel.

15. Property and business taxes, licences and permits

Include:

  • property taxes paid directly and property transfer taxes;
  • vehicle licence fees;
  • beverage taxes and business taxes;
  • trade licence fees;
  • membership fees and professional licence fees.

16. Royalties, rights, licensing and franchise fees

Include:

  • amounts paid to holders of patents, copyrights, performing rights and trademarks;
  • gross overriding royalty expenses and direct royalty costs;
  • resident and non-resident royalty expenses;
  • franchise fees.

17. Delivery, warehousing, postage and courier

Include:

  • amounts paid for courier, custom fees, delivery and installation;
  • distribution, ferry charges and cartage;
  • freight and duty, shipping, warehousing and storage.

18. Financial service fees

Include:

  • explicit service charges for financial services;
  • credit and debit card commissions and charges;
  • collection expenses and transfer fees;
  • registrar and transfer agent fees;
  • security and exchange commission fees;
  • other financial service fees.

Exclude:

  • interest expenses.

19. Interest expenses

Please report the cost of servicing your company’s debt.

Include interest on:

  • short-term and long-term debt;
  • capital leases;
  • bonds and debentures and mortgages.

20. Amortization and depreciation of tangible and intangible assets

Include:

  • direct cost depreciation of tangible assets and amortization of leasehold improvements;
  • amortization of intangible assets (e.g., amortization of goodwill, deferred charges, organizational costs, and research and development costs).

21. Bad debts

A bad debt is the portion of receivables deemed uncollectible, typically from accounts receivable or loans.

Include:

  • allowance for bad debts.

Bad debt recoveries are to be netted from bad debt expenses.

22. All other expenses (please specify)

Include:

  • amounts not included in questions 1 to 21;
  • charitable and political expenses;
  • research and development expenses;
  • recruiting expenses.

23. Total expenses

The sum of questions 1 to 22.

24. Corporate taxes, if applicable

Include:

  • federal, provincial and territorial current income taxes and federal, provincial and territorial provision for deferred income taxes.

25. Gains (losses) and other items

Include:

  • realized gains/losses on disposal of assets and realized gains/losses on sale of investments;
  • foreign exchange gains/losses, subsidiary/affiliate share of income/losses and other division
    income/losses;
  • joint venture income/losses and partnership income/losses;
  • unrealized gains/losses, extraordinary items, legal settlements, and other unusual items;
  • write-offs.

26. Net profit/loss after tax and other items

Total revenue less Total expenses minus Corporate taxes plus Gains (losses) and other items.

F - Industry characteristics

Interior design services

1. Interior design services, including construction management

Interior design services, in which the contract includes the management by the designer, of the construction process to put into place the design. Includes programming, conceptual design development (i.e., schematics), design development, specification of necessary items and components, preparation of construction documents and contract administration. Includes interior design services related to the restoration or renovation of historic buildings.

a) Residential interior design services, except historical restoration

Interior design services for residential buildings, in which the contract includes the management by the designer, of the construction process to put into place the design. Includes programming, conceptual design development (i.e., schematics), design development, specification of necessary items and components, preparation of construction documents and contract administration.

Exclude:

  • interior design services related to the restoration or renovation of historic buildings.

b) Non-residential interior design services, except historical restoration

Interior design services for non-residential buildings, in which the contract includes the management by the designer, of the construction process to put into place the design. Includes programming, conceptual design development (i.e., schematics), design development, specification of necessary items and components, preparation of construction documents and contract administration.

Exclude:

  • interior design services related to the restoration or renovation of historic buildings.

c) Historic building interior design services, including historical restoration

Interior design services for buildings in which the historic character of the building must be taken into account. Includes services related to restorations, and to changes in use.

Exclude:

  • interior decorating services;
  • interior design consulting services;
  • architectural design services.

2. Interior design services, not including construction management

Interior design services, in which the contract does not include any construction management services.

Include:

  • interior lighting design services;
  • window treatment design services;
  • colour and finish selection services;
  • furniture, fixtures and equipment layout services.

3. Interior decorating services

Providing aesthetic services associated with interior spaces.

Industrial design services

4. Product industrial design services

Design services that optimize the manufacturing efficiency, functionality and appearance of products.

Include:

  • the determination of the materials, construction methods and technology, mechanisms, shape, colour, and surface finishes of the product, taking into consideration human needs, safety, market appeal and efficiency in production, distribution, use and maintenance.

Exclude:

  • design of clothing, footwear, jewellery and textiles; please report these amounts in this section, at question 13 below.

5. Model design and manufacturing services

Design and manufacturing services for models of new product concepts; models can be full or reduced-scale.

Graphic design services

6. Corporate identity and communications graphic design services

Designing the corporate identity and image, internal communications, and external communications.

Include:

  • the design of a consistent set of logos, graphic style, printed and electronic materials.

Exclude:

  • graphic design of advertisements and brand identities.

7. Advertising graphic design services

Designing the visual appearance of an advertisement or advertising campaign.

Include:

  • brand identity design services.

Exclude:

  • creating complete advertisements or advertising campaigns.

8. Commercial illustration services

Provision of illustrations for use in graphic design projects.

9. Graphic interface and interaction design services

The design of software interfaces, except those related to website design.

Include:

  • the design of video game interfaces.

10. Book, magazine and newspaper graphic design services

Graphic design of books, magazines and newspapers, including their covers and interior layout, and selection of typefaces.

11. Broadcast and motion picture graphic design services

Design graphics for motion picture and television use, such as titles, opening and closing montages, bumpers, transitions and interstitials, blue/green screen removal and animations.

12. All other graphic design services

Include:

  • signage and wayfinding graphic design services;
  • packaging graphic design services;
  • typeface design services.

Fashion, jewellery, footwear and other design services

13. Clothing, shoe, textile, jewellery, and other specialized design services not elsewhere classified

Other design services including clothing, footwear, jewellery, parade floats, textiles, and patterns to be used in the manufacture of individual components of clothing and footwear.

Related services and products

14. Website design and development services

Include:

  • software publishers;
  • Internet service providers, web search portals, and data processing services;
  • computer systems design and related services.

15. Consulting services

Providing advice and guidance about specialized design issues.

16. Printing services

Printing copies of images and documents for others, for a fee.

17. Drafting services

Producing detailed layouts, plans, drawings, illustrations, graphics or models based on engineering or architectural specifications, for use in the design, manufacture, installation, construction, repair or maintenance of buildings, structures, systems or components.

18. Sales of merchandise purchased for resale as is

Retail or wholesale sales of merchandise.

19. All other sales (please specify)

Include:

  • interior decorating services;
  • consulting services (not associated with the production of a design);
  • market research services;
  • advertising creative services (e.g., creating complete advertisements or advertising campaigns).

20. Total sales

The sum of questions 1 to 19.

G - Personnel

To fully measure the contribution of all human capital in this industry, we require information on the number of partners and proprietors as well as the number and classification of workers.

1. Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

2. Paid employees

a) Average number of paid employees during the reporting period

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).

Exclude:

  • partners and proprietors, non-salaried reported at question 1 above.

b) Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

3. Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

H - Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

1. Clients in Canada

a) Businesses

Percentage of sales sold to the business sector should be reported here.

Include:

  • sales to Crown corporations.

b) Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

c) Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include:

  • sales to hospitals, schools, universities and public utilities.

2. Clients outside Canada

Please report the share of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include:

  • sales to foreign subsidiaries and affiliates.

I - Sales by client location

Please provide a percentage breakdown of your total sales by client location (first point of sale).

Please ensure that the sum of percentages reported in this section equals 100%.

The percentage in question 14 must equal question 2 in section H.

J - International transactions

This section is intended to measure the value of international transactions on goods, services, and royalties and licences fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

General information

Survey purpose

Statistics Canada conducts this survey to obtain detailed and accurate data on this industry, which is recognised as being an important contributor to the Canadian economy. Your responses are critically important to produce reliable statistics used by businesses, non-profit organizations and all levels of government to make informed decisions in many areas.

The information from this survey can be used by your business to benchmark your performance against an industry standard, to plan marketing strategies or to prepare business plans for investors. Governments use the data to develop national and regional economic policies and to develop programs to promote domestic and international competitiveness. The data are also used by trade associations, business analysts and investors to study the economic performance and characteristics of your industry.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which must keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Please note that Statistics Canada does not share any individual survey information with the Canada Revenue Agency.

Please visit our website at www.statcan.gc.ca/survey-enquete/index-eng.htm  or call us at 1-800-972-9692 for more information about these data-sharing agreements.

Thank you!

Unified Enterprise Survey - Annual

5-3600-180.3 STC/UES-425-75387

Reporting Guide

This guide is designed to assist you as you complete the 2010 Survey of Service Industries. If you need more information, please call the Statistics Canada Help Line at the number below.

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.The confidentiality provisions of the Statistics Act are not affected by either the Access to information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada.

Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Help Line: 1-800-972-9692

Table of contents

B - Main business activity
C - Reporting period information
D - Revenue
E - Expenses
F - Industry characteristics
G - Personnel
H - Sales by type of client
I - Sales by client location
General information
Survey purpose
Data-sharing agreements
Record linkages

B - Main business activity

1. Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

2. Please check the one main activity which most accurately represents your main source of revenue.

Below is a description of each main activity.

Professional accounting services

Business units primarily engaged in providing a range of accounting services such as the:

  • preparation of financial statements;
  • preparation of management accounting reports;
  • review and auditing of accounting records;
  • development of budgets;
  • design of accounting systems;
  • provision of advice on matters related to accounting.

These business units may also provide related services such as:

  • bookkeeping services;
  • tax return preparation services;
  • payroll services;
  • management consulting services;
  • insolvency services.

Include:

  • professional accountants;
  • professional accounting services;
  • offices of certified accountants;
  • offices of public accountants;
  • offices of registered industrial accountants;
  • auditing accountants;
  • chartered accountants.

Exclude:

  • business units primarily engaged in providing tax return preparation services; and
  • business units primarily engaged in providing bookkeeping, billing and payroll processing services.

Tax preparation services

Business units primarily engaged in providing tax return preparation services.

Include:

  • income tax return preparation services;
  • tax return preparation services.

Bookkeeping, payroll and related services

Business units primarily engaged in providing bookkeeping, billing or payroll processing services.

Include:

  • billing and bookkeeping services; and
  • payroll processing services.

If none of the above activities describes your main source of revenue, please call 1-800‑972‑9692 for further instructions.

C - Reporting period information

Please report information for your fiscal year (normal business year) ending between April 1, 2010 and March 31, 2011. Please indicate the reporting period covered by this questionnaire.

A detailed breakdown may be requested in other sections.

1. Sales of goods and services (e.g., rental and leasing income, commissions, fees, admissions, services revenue) Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business’s ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

  • sales from Canadian locations (domestic and export sales);
  • transfers to other business units or a head office of your firm.

Exclude:

  • transfers into inventory and consignment sales;
  • federal, provincial and territorial sales taxes and excise duties and taxes;
  • intercompany sales in consolidated financial statements.

2. Grants, subsidies, donations and fundraising

Please report contributions received during the reporting period.

Include:

  • non-repayable grants, contributions and subsidies from all levels of government;
  • revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

3. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Please include revenue received from the sale or use of all intellectual property rights of copyrighted musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

4. Investment income (dividends and interest)

Investment income is defined as the portion of a company’s income derived from its investments, including dividends and interest on stocks and bonds.

Include interest from:

  • foreign sources;
  • bonds and debentures;
  • mortgage loans;
  • G.I.C. interest;
  • loan interest;
  • securities interest and deposits with bank interest.

Exclude:

  • equity income from investments in subsidiaries or affiliates; these amounts should be reported in section E, at question 25.

5. Other revenue (please specify)

Include:

  • amounts not included in questions 1 to 4 above.

6. Total revenue

The sum of questions 1 to 5.

E - Expenses

1. Salaries and wages of employees who have been issued a T4 statement

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.

Include:

  • vacation pay;
  • bonuses (including profit sharing);
  • employee commissions;
  • taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays);
  • severance pay.

Exclude:

  • all payments and expenses associated with casual labour and outside contract workers; please report these amounts in this section, at question 5.

2. Employer portion of employee benefits

Include contributions to:

  • health plans;
  • insurance plans;
  • employment insurance;
  • pension plans;
  • workers’ compensation;
  • contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans;
  • contributions to provincial and territorial health and education payroll taxes.

3. Commissions paid to non-employees

Please report commission payments to outside workers without a T4 – Statement of Remuneration Paid.

Include:

  • commission payments to independent real estate agents and brokers.

4. Professional and business services fees

Include:

  • legal;
  • accounting and auditing;
  • consulting;
  • education and training;
  • architect;
  • appraisal;
  • management and administration.

5. Subcontract expenses (include contract labour, contract work and custom work)

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

  • hired casual labour and outside contract workers.

6. Charges for services provided by your head office

Include:

  • parent company reimbursement expenses and interdivisional expenses.

7. Cost of goods sold, if applicable (purchases plus opening inventory minus closing inventory)

Report cost of purchased goods that were resold during the reporting period. If applicable, report cost of goods and material used in manufacturing of sold products.

Include:

  • goods purchased for resale: purchases during the period (including freight-in) plus opening inventory less closing inventory;
  • materials used in manufacturing of products sold: report only the material component of cost of finished manufactured goods that were sold during the reporting period.

Exclude:

  • direct and indirect labour costs (salaries, wages, benefits, and commissions);
  • overhead and all other costs normally charged to cost of goods sold, such as depreciation, energy costs, utilities, sub-contracts, royalties, transportation, warehousing, insurance, rental and leasing; these expenses should be reported elsewhere in the detailed categories provided.

8. Office supplies

Include:

  • office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines;
  • diskettes and computer upgrade expenses;
  • data processing.

Exclude:

  • postage and courier;
  • telephone, Internet and other telecommunications expenses (please report this amount in this section, at question 14).

9. Rental and leasing (include rental of premises, equipment, motor vehicles, etc.)

Include:

  • lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses;
  • motor vehicle rental and leasing expenses;
  • rental and leasing of computer and peripheral expenses;
  • studio lighting and scaffolding, and other machinery and equipment expenses;
  • fuel and other utility costs covered in your rental and leasing contracts.

10. Repair and maintenance (e.g., property, equipment, vehicles)

Include expenses for the repair and maintenance of:

  • buildings and structures;
  • vehicles (including vehicle fuel);
  • machinery and equipment;
  • security equipment;
  • costs related to materials, parts and external labour associated with these expenses.

Also include janitorial and cleaning services and garbage removal.

11. Insurance (include professional liability, motor vehicles, etc.)

Include:

  • professional and other liability insurance;
  • motor vehicle and property insurance;
  • executive life insurance;
  • bonding, business interruption insurance and fire insurance.

Insurance recovery income should be deducted from insurance expenses.

12. Advertising, marketing and promotions (report charitable donations at question 22)

Include:

  • newspaper advertising and media expenses;
  • catalogues, presentations and displays;
  • meeting and convention expenses;
  • tickets for theatre, concerts and sporting events for business promotion;
  • fundraising expenses.

13. Travel, meals and entertainment

Include:

  • passenger transportation, accommodation and meals while travelling;
  • other travel allowances as well as meal, entertainment and hospitality purchases for clients.

14. Utilities and telecommunications expenses (include gas, heating, hydro, water, telephone and Internet expenses)

Include:

  • diesel, fuel wood, natural gas, oil and propane;
  • sewage.

Exclude:

  • energy expenses covered in your rental and leasing contracts;
  • vehicle fuel.

15. Property and business taxes, licences and permits

Include:

  • property taxes paid directly and property transfer taxes;
  • vehicle licence fees;
  • beverage taxes and business taxes;
  • trade licence fees;
  • membership fees and professional licence fees.

16. Royalties, rights, licensing and franchise fees

Include:

  • amounts paid to holders of patents, copyrights, performing rights and trademarks;
  • gross overriding royalty expenses and direct royalty costs;
  • resident and non-resident royalty expenses;
  • franchise fees.

17. Delivery, warehousing, postage and courier

Include:

  • amounts paid for courier, custom fees, delivery and installation;
  • distribution, ferry charges and cartage;
  • freight and duty, shipping, warehousing and storage.

18. Financial service fees

Include:

  • explicit service charges for financial services;
  • credit and debit card commissions and charges;
  • collection expenses and transfer fees;
  • registrar and transfer agent fees;
  • security and exchange commission fees;
  • other financial service fees.

Exclude:

  • interest expenses.

19. Interest expenses

Please report the cost of servicing your company’s debt.

Include interest on:

  • short-term and long-term debt;
  • capital leases;
  • bonds and debentures and mortgages.

20. Amortization and depreciation of tangible and intangible assets

Include:

  • direct cost depreciation of tangible assets and amortization of leasehold improvements;
  • amortization of intangible assets (e.g., amortization of goodwill, deferred charges, organizational costs, and research and development costs).

21. Bad debts

A bad debt is the portion of receivables deemed uncollectible, typically from accounts receivable or loans.

Include:

  • allowance for bad debts.

Bad debt recoveries are to be netted from bad debt expenses.

22. All other expenses (please specify)

Include:

  • amounts not included in questions 1 to 21;
  • charitable and political expenses;
  • research and development expenses;
  • recruiting expenses.

23. Total expenses

The sum of questions 1 to 22.

24. Corporate taxes, if applicable

Include:

  • federal, provincial and territorial current income taxes and federal, provincial and territorial provision for deferred income taxes.

25. Gains (losses) and other items

Include:

  • realized gains/losses on disposal of assets and realized gains/losses on sale of investments;
  • foreign exchange gains/losses, subsidiary/affiliate share of income/losses and other division
    income/losses;
  • joint venture income/losses and partnership income/losses;
  • unrealized gains/losses, extraordinary items, legal settlements, and other unusual items;
  • write-offs.

26. Net profit/loss after tax and other items

Total revenue less Total expenses minus Corporate taxes plus Gains (losses) and other items.

F - Industry characteristics

1. Auditing and other assurance services

Include:

  • financial auditing;
  • tax auditing;
  • review of financial statements with orwithout compilation;
  • agreed-upon procedures for financial information;
  • other assurance and related services.

2. General accounting services (include financial statement compilation services)

Include:

  • bookkeeping;
  • compilation of financial statements.

A compilation engagement is one in which an accountant receives information from a client and arranges it into the form of a financial statement. The accountant assures that the assembly of information is arithmetically correct. However, the accountant does not attempt to verify the accuracy or completeness of the information provided, and no endorsement or expression of assurance is provided.

3. Bookkeeping services

A service consisting of general transaction entry.

Include:

  • maintenance of all journals and ledgers;
  • preparation of trial balances and bank reconciliations;
  • production of management information reports;
  • billing and collection of accounts receivable;
  • processing of accounts payable.

May include payroll calculation but not the overall payroll services.

4. Payroll services

Include:

  • payroll processing;
  • withholding deductions;
  • remitting deductions and employer’s contributions to government-mandated and other plans;
  • filing reports.

5. Tax preparation and representation services for corporate and other clients

Services for corporate and other clients such as:

  • preparation of income and other tax returns;
  • review of returns prepared by others;
  • filing of returns;
  • preparation of supplementary documents associated with returns; and
  • preparation for representation at tax audits and appeals.

Include compilation of financial statements when provided as a package with tax preparation for a single fee.

6. Tax preparation and representation services for individuals and unincorporated businesses

Services for individuals and unincorporated businesses such as:

  • preparation of income and other tax returns;
  • review of returns prepared by others;
  • filing of returns;
  • preparation of supplementary documents associated with returns;
  • preparation for and representation at tax audits and appeals.

Include compilation of financial statements when provided as a package with tax preparation for a single fee.

7. Tax planning and consulting services

Planning and consulting in order to minimize the impact of taxation, and interpreting tax law.

8. Insolvency and receivership services

Include:

  • overseeing the dissolution (bankruptcy) of a firm;
  • payment of all creditors possible;
  • filing of the necessary documents in compliance with government regulation.

9. Management consulting services

Management consulting services in the areas of strategic and organizational planning, finance, human resources, marketing and production.

10. Other sales

All other sales of services not specified elsewhere such as:

  • business incorporation services;
  • personal financial planning services;
  • legal services;
  • accounting training services;
  • litigation support services;
  • business valuation services;
  • computerized accounting systems services.

(Please specify):

Please indicate any major items associated with the revenue reported for this category on the line provided. Sales from these goods and services, while not generally part of your principal source of revenue, complete the financial picture of the activities of your business unit.

11. Total sales

The sum of amounts reported at questions 1 to 10 above.

G - Personnel

To fully measure the contribution of all human capital in this industry, we require information on the number of partners and proprietors as well as the number and classification of workers.

1. Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

2. Paid employees

a) Average number of paid employees during the reporting period

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).

Exclude:

  • partners and proprietors, non-salaried reported at question 1 above.

b) Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

3. Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

H - Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

1. Clients in Canada

a) Businesses

Percentage of sales sold to the business sector should be reported here.

Include:

  • sales to Crown corporations.

b) Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

c) Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include:

  • sales to hospitals, schools, universities and public utilities.

2. Clients outside Canada

Please report the share of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include:

  • sales to foreign subsidiaries and affiliates.

I - Sales by client location

Please provide a percentage breakdown of your total sales by client location (first point of sale).

Please ensure that the sum of percentages reported in this section equals 100%.

The percentage in question 14 must equal question 2 in section H.

General information

Survey purpose

Statistics Canada conducts this survey to obtain detailed and accurate data on this industry, which is recognised as being an important contributor to the Canadian economy. Your responses are critically important to produce reliable statistics used by businesses, non-profit organizations and all levels of government to make informed decisions in many areas.

The information from this survey can be used by your business to benchmark your performance against an industry standard, to plan marketing strategies or to prepare business plans for investors. Governments use the data to develop national and regional economic policies and to develop programs to promote domestic and international competitiveness. The data are also used by trade associations, business analysts and investors to study the economic performance and characteristics of your industry.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which must keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Please note that Statistics Canada does not share any individual survey information with the Canada Revenue Agency.

Please visit our website at www.statcan.gc.ca/survey-enquete/index-eng.htm  or call us at 1-800-972-9692 for more information about these data-sharing agreements.

Thank you!

Unified Enterprise Survey - Annual

5-3600-26.3 STC/UES-425-60132

Reporting Guide

This guide is designed to assist you as you complete the 2010 Survey of Service Industries. If you need more information, please call the Statistics Canada Help Line at the number below.

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.The confidentiality provisions of the Statistics Act are not affected by either the Access to information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada.

Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Help Line: 1-800-972-9692

Table of contents

B - Main business activity
C - Reporting period information
D - Revenue
E - Expenses
F - Industry characteristics
G - Personnel
H - Sales by type of client
I - Sales by client location
J - International transactions
General information
Survey purpose
Data-sharing agreements
Record linkages

B - Main business activity

1. Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

2. Please check the one main activity which most accurately represents your main source of revenue.

A "business unit" is defined as a level of the firm for which separate records are kept for revenues, expenses and employment.The information technology industries covered by this survey are defined using the North American Industry Classification System (NAICS). The NAICS is part of an international framework to allow for the comparison of industrial performance between different countries. The three industries covered are:

  • software publishers (includes packaged software development and publishing);
  • data processing, hosting and related services (includes web hosting, streaming services, application hosting, processing and preparation of reports from data supplied by the customer, optical scanning, data entry etc.);
  • computer systems design and related services (includes information technology consulting, systems and network design, systems engineering, customized software programming and integration, website design and development, etc.).

In order to help you choose the category that best describes the activity of your business, we include a formal definition of the inclusions and exclusions of each category below. If you require further help on this question, or if you feel that you are part of another NAICS industry, please call our help line.

Software publishers

This industry comprises commercial units primarily engaged in publishing computer software, usually for multiple clients and generally referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Include:

  • computer software publishing (including designing and developing), packaged;
  • computer software, all formats, packaged, publishers;
  • games, computer software, packaged, publishers;
  • publishers, packaged computer software, all formats.

Exclude:

  • mass duplication of software;
  • reselling packaged software;
  • publishing software exclusively on the Internet;
  • providing access to software for clients from a central host site;
  • custom designing software to meet the needs of specific users.

Data processing, hosting, and related services

This industry comprises commercial units primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, streaming services or application hosting, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Include:

  • application hosting;
  • automatic data processing, computer services;
  • computer input preparation services;
  • computer processing;
  • computer time-sharing services;
  • computer time, rental;
  • computer processing services;
  • data entry services;
  • data processing, computer services;
  • disk and diskette conversion services;
  • leasing of computer time;
  • microfilm recording and imaging service;
  • optical scanning data services;
  • service bureaus, computer;
  • web hosting.

Exclude:

  • processing financial transactions;
  • computer facilities management;
  • data keying or keypunch services, text processing or desktop publishing;
  • access to microcomputers and office equipment from a retail location.

Computer systems design and related services

This industry comprises commercial units primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer. This includes: the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients’computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Include:

  • application software programming services, custom;
  • CAD/CAM systems services;
  • CAE (computer-aided engineering) systems services;
  • computer consulting services;
  • computer disaster recovery services;
  • computer facilities management services;
  • computer hardware consulting services;
  • computer programming services, custom;
  • computer programs or systems software development, custom;
  • computer software consulting services;
  • computer software programming
    services, custom;
  • computer software systems analysis and design, custom;
  • computer systems analysis and design services;
  • computer systems design consulting services;
  • computer systems integrators;
  • computer-aided design (CAD) systems services;
  • data processing facilities management services;
  • design and system analysis, computer services (software);
  • facilities management services, computer;
  • facilities support services, computer;
  • information management system design services, computer;
  • internet page design services, custom;
  • local area network (LAN) systems integrators;
  • management information systems design consulting services;
  • office automation, computer systems integration;
  • requirements analysis, computer hardware;
  • software installation services;
  • systems engineering (system integration);
  • systems integration, computer;
  • web page developing.

Exclude:

  • retailing computer hardware and software and providing support services;
  • publishing packaged software;
  • providing data processing services.

C - Reporting period information

Please report information for your fiscal year (normal business year) ending between April 1, 2010 and March 31, 2011. Please indicate the reporting period covered by this questionnaire.

A detailed breakdown may be requested in other sections.

1. Sales of goods and services (e.g., rental and leasing income, commissions, fees, admissions, services revenue) Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business’s ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.

Include:

  • sales from Canadian locations (domestic and export sales);
  • transfers to other business units or a head office of your firm.

Exclude:

  • transfers into inventory and consignment sales;
  • federal, provincial and territorial sales taxes and excise duties and taxes;
  • intercompany sales in consolidated financial statements.

2. Grants, subsidies, donations and fundraising

Please report contributions received during the reporting period.

Include:

  • non-repayable grants, contributions and subsidies from all levels of government;
  • revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

3. Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.

Please include revenue received from the sale or use of all intellectual property rights of copyrighted musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

4. Investment income (dividends and interest)

Investment income is defined as the portion of a company’s income derived from its investments, including dividends and interest on stocks and bonds.

Include interest from:

  • foreign sources;
  • bonds and debentures;
  • mortgage loans;
  • G.I.C. interest;
  • loan interest;
  • securities interest and deposits with bank interest.

Exclude:

  • equity income from investments in subsidiaries or affiliates; these amounts should be reported in section E, at question 25.

5. Other revenue (please specify)

Include:

  • amounts not included in questions 1 to 4 above.

6. Total revenue

The sum of questions 1 to 5.

E - Expenses

1. Salaries and wages of employees who have been issued a T4 statement

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 – Statement of Remuneration Paid) before deductions for this reporting period.

Include:

  • vacation pay;
  • bonuses (including profit sharing);
  • employee commissions;
  • taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays);
  • severance pay.

Exclude:

  • all payments and expenses associated with casual labour and outside contract workers; please report these amounts in this section, at question 5.

2. Employer portion of employee benefits

Include contributions to:

  • health plans;
  • insurance plans;
  • employment insurance;
  • pension plans;
  • workers’ compensation;
  • contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans;
  • contributions to provincial and territorial health and education payroll taxes.

3. Commissions paid to non-employees

Please report commission payments to outside workers without a T4 – Statement of Remuneration Paid.

Include:

  • commission payments to independent real estate agents and brokers.

4. Professional and business services fees

Include:

  • legal;
  • accounting and auditing;
  • consulting;
  • education and training;
  • appraisal;
  • management and administration.

5. Subcontract expenses (include contract labour, contract work and custom work)

Subcontract expense refers to the purchasing of services from outside of the company rather than providing them in-house.

Include:

  • hired casual labour and outside contract workers.

6. Charges for services provided by your head office

Include:

  • parent company reimbursement expenses and interdivisional expenses.

7. Cost of goods sold, if applicable (purchases plus opening inventory minus closing inventory)

Report cost of purchased goods that were resold during the reporting period. If applicable, report cost of goods and material used in manufacturing of sold products.

Include:

  • goods purchased for resale: purchases during the period (including freight-in) plus opening inventory less closing inventory;
  • materials used in manufacturing of products sold: report only the material component of cost of finished manufactured goods that were sold during the reporting period.

Exclude:

  • direct and indirect labour costs (salaries, wages, benefits, and commissions);
  • overhead and all other costs normally charged to cost of goods sold, such as depreciation, energy costs, utilities, sub-contracts, royalties, transportation, warehousing, insurance, rental and leasing; these expenses should be reported elsewhere in the detailed categories provided.

8. Office supplies

Include:

  • office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines;
  • diskettes and computer upgrade expenses;
  • data processing.

Exclude:

  • postage and courier;
  • telephone, Internet and other telecommunications expenses (please report this amount in this section, at question 14).

9. Rental and leasing (include rental of premises, equipment, motor vehicles, etc.)

Include:

  • lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses;
  • motor vehicle rental and leasing expenses;
  • rental and leasing of computer and peripheral expenses;
  • studio lighting and scaffolding, and other machinery and equipment expenses;
  • fuel and other utility costs covered in your rental and leasing contracts.

10. Repair and maintenance (e.g., property, equipment, vehicles)

Include expenses for the repair and maintenance of:

  • buildings and structures;
  • vehicles (including vehicle fuel);
  • machinery and equipment;
  • security equipment;
  • costs related to materials, parts and external labour associated with these expenses.

Also include janitorial and cleaning services and garbage removal.

11. Insurance (include professional liability, motor vehicles, etc.)

Include:

  • professional and other liability insurance;
  • motor vehicle and property insurance;
  • executive life insurance;
  • bonding, business interruption insurance and fire insurance.

Insurance recovery income should be deducted from insurance expenses.

12. Advertising, marketing and promotions (report charitable donations at question 22)

Include:

  • newspaper advertising and media expenses;
  • catalogues, presentations and displays;
  • meeting and convention expenses;
  • tickets for theatre, concerts and sporting events for business promotion;
  • fundraising expenses.

13. Travel, meals and entertainment

Include:

  • passenger transportation, accommodation and meals while travelling;
  • other travel allowances as well as meal, entertainment and hospitality purchases for clients.

14. Utilities and telecommunications expenses (include gas, heating, hydro, water, telephone and Internet expenses)

Include:

  • diesel, fuel wood, natural gas, oil and propane;
  • sewage.

Exclude:

  • energy expenses covered in your rental and leasing contracts;
  • vehicle fuel.

15. Property and business taxes, licences and permits

Include:

  • property taxes paid directly and property transfer taxes;
  • vehicle licence fees;
  • beverage taxes and business taxes;
  • trade licence fees;
  • membership fees and professional licence fees.

16. Royalties, rights, licensing and franchise fees

Include:

  • amounts paid to holders of patents, copyrights, performing rights and trademarks;
  • gross overriding royalty expenses and direct royalty costs;
  • resident and non-resident royalty expenses;
  • franchise fees.

17. Delivery, warehousing, postage and courier

Include:

  • amounts paid for courier, custom fees, delivery and installation;
  • distribution, ferry charges and cartage;
  • freight and duty, shipping, warehousing and storage.

18. Financial service fees

Include:

  • explicit service charges for financial services;
  • credit and debit card commissions and charges;
  • collection expenses and transfer fees;
  • registrar and transfer agent fees;
  • security and exchange commission fees;
  • other financial service fees.

Exclude:

  • interest expenses.

19. Interest expenses

Please report the cost of servicing your company’s debt.

Include interest on:

  • short-term and long-term debt;
  • capital leases;
  • bonds and debentures and mortgages.

20. Amortization and depreciation of tangible and intangible assets

Include:

  • direct cost depreciation of tangible assets and amortization of leasehold improvements;
  • amortization of intangible assets (e.g., amortization of goodwill, deferred charges, organizational costs, and research and development costs).

21. Bad debts

A bad debt is the portion of receivables deemed uncollectible, typically from accounts receivable or loans.

Include:

  • allowance for bad debts.

Bad debt recoveries are to be netted from bad debt expenses.

22. All other expenses (please specify)

Include:

  • amounts not included in questions 1 to 21;
  • charitable and political expenses;
  • research and development expenses;
  • recruiting expenses.

23. Total expenses

The sum of questions 1 to 22.

24. Corporate taxes, if applicable

Include:

  • federal, provincial and territorial current income taxes and federal, provincial and territorial provision for deferred income taxes.

25. Gains (losses) and other items

Include:

  • realized gains/losses on disposal of assets and realized gains/losses on sale of investments;
  • foreign exchange gains/losses, subsidiary/affiliate share of income/losses and other division
    income/losses;
  • joint venture income/losses and partnership income/losses;
  • unrealized gains/losses, extraordinary items, legal settlements, and other unusual items;
  • write-offs.

26. Net profit/loss after tax and other items

Total revenue less Total expenses minus Corporate taxes plus Gains (losses) and other items.

F - Industry characteristics

Sales breakdown by products

1. Information technology (IT) technical consulting services

The provision of advice or expert opinion on technical matters related to the use of information technology. This includes advice on matters such as hardware and software requirements and procurement, systems integration, and systems security. The provision of expert testimony on IT related issues are also included here.

2. Custom software design and development services

a) Web site design and development services

This service consists of designing the structure and content of a web page and/or writing the computer code necessary to create and implement a web page.

b) Database design and development services

This service consists of designing the structure and content of a database and/or of writing the computer code necessary to create and implement a database (data warehouse). Exclude contracts where the design and development of a database is bundled with the on-going management of the data holdings and are classified in the data management services sub-category.

c) Customization and integration of packaged software

This service consists of adapting (modifying, configuring, etc.) and installing an existing application so that it is functional within the clients’ information system environment.

d) Other custom application design and development services

This service consists of adapting (modifying, configuring, etc.) and installing an existing application so that it is functional within the clients’ information system environment or creating software to meet the specific needs of the clients.

3. Computer systems and network design and development services

a) Network design and development services (include network security design)

This service consists of designing, developing and implementing customer’networks such as Intranets, Extranets and Virtual Private Networks.

b) Computer systems design, development and integration services

This service consists of assessing an organization’computer requirements, advising on hardware and software acquisitions, developing system specifications and either putting the new system in place or providing the client with the necessary specifications to put the new system in place.

4. Hosting and information technology (IT) infrastructure provisioning services (e.g. Website hosting, application service provisioning, business process management services, collocation, data storage and management)

  • Web site hosting services

    The service of providing the infrastructure to host a customer’s web site and related files in a location that provides fast, reliable connection to the Internet.

  • Application service provisioning (ASP)

    The provision of leased software applications from a centralized, hosted, and managed computing environment.

  • Business process management

    A bundled service package that combines information-technology-intensive services with labour (manual or professional depending on the solution), machinery, and facilities to support, host and manage a business process for a client.

  • Collocation

    The provision of rack space within a secured facility for the placement of servers and enterprise platforms. The service includes the space for the client’hardware and software, connection to the Internet or other communication networks, and routine monitoring of servers. Clients are responsible for the management of the operating system, hardware, and software.

  • Data storage

    The service of administering storage and back-up management of data such as remote back-up services, storage, or hierarchical storage management (migration).

  • Data management

The ongoing management and administration of data as an organizational resource. Services may include performing data modelling, data mobilization, data mapping/rationalization, data mining and system architecture.

5. IT infrastructure and network management services

The service of managing and monitoring a client’s IT infrastructure including hardware, software and networks.

a) Network management

The service of managing and monitoring communication networks and connected hardware to diagnose networking problems and gather capacity and usage statistics for the administration and fine-tuning of network traffic. These services also remotely manage security systems or provide security-related services.

b) Computer systems management services

Providing day-to-day management and operation of a client’s computer system.

6. Information and document transformation services (e.g., imaging, data conversion and migration)

The service of converting paper documents into digital or other machine-readable formats. The service generally involves the following components: 1) document preparation, 2) scanning, optical character recognition, and other data capture activities, 3) delivery or output of the information captured into a database or a physical medium.

7. IT technical support services (for hardware or software; include disaster recovery services)

  • The provision of technical expertise to solve problems for the client in using software, hardware, or entire computer system.
  • The provision of customer support in using or troubleshooting software and includes upgrade services and the provision of patches and updates.
  • The provision of customer support in using or troubleshooting the computer hardware and software. It includes testing and cleaning on a routine basis, and repair of IT equipment. Includes technical assistance in moving a client’computer system to a new location.
  • The provision of technical expertise to solve specialized problems for the client using a computer system. These specialized services include computer auditing and assessment, data recovery, and disaster recovery.
  • Services of auditing or assessing computer operations without providing advice or other follow-up action. Includes auditing, assessing and documenting a server, network or process for components, capabilities, performance, or  security.
  • Retrieving a client’s data from a damaged or unstable hard drive or other storage medium.
  • Providing standby computer equipment and duplicate software in a separate location to enable a client to relocate regular staff to resume and maintain routine computerized operations in event of a disaster such as a fire or flood.

8. Software publishing

a) System software (include programming languages)

Publication of low-level software required to manage computer resources and support the production or execution of application programs but which is not specific to any particular application.

  • Operating system software

    Software that controls a computer and its peripherals. Modern operating systems such as Windows 97, 98 and 2000, and NT handle many of a computer’s basic  functions.

  • Network software

    Software that monitors an active communications network in order to diagnose problems and gather statistics for administration and fine-tuning.

  • Database management software

    A program that manages all facets of a database. Primary services of database management software include storage, modification and extraction of data. Database management software also regulates user access and protects data against damage.

  • Development tools and programming languages software

    Software used to assist in the development and/or authoring of computer programs. Software products that support the professional developer in the design, development, and implementation of a variety of software systems and solutions (includes all program development tools and programming languages software).

b) Application software (include entertainment and game software)

Any self-contained program that performs a specific function directly for the end user.

  • General business productivity and home use applications

    Software used for general business purposes to improve productivity, or in the home for entertainment, reference or educational purposes (includes office suite applications such as word processors, spreadsheets, simple databases, graphics applications, project management software, computer-based training software, games, reference, home education, etc.).

  • Cross-industry applications

    Software that is designed to perform and/or manage a specific business function or process that is not unique to a particular industry (includes professional accounting software, human resource management, customer relations management software, geographic information system software, web page/site design software, etc.).

  • Vertical market applications

    Software that performs a wide range of business functions for a specific industry such as manufacturing, retail, healthcare, engineering, restaurants, etc.

  • Utilities software

    A small computer program that performs a very specific task. Utilities differ from other software applications in terms of size, cost and complexity. Examples include: compression programs, anti-virus, search engines, font, file viewers, and voice recognition software. Software that monitors an active communications network in order to diagnose problems and gather statistics for administration and fine-tuning.

G - Personnel

To fully measure the contribution of all human capital in this industry, we require information on the number of partners and proprietors as well as the number and classification of workers.

1. Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

2. Paid employees

a) Average number of paid employees during the reporting period

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).

Exclude:

  • partners and proprietors, non-salaried reported at question 1 above.

b) Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

3. Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

H - Sales by type of client

This section is designed to measure which sector of the economy purchases your services.

Please provide a percentage breakdown of your sales by type of client.

Please ensure that the sum of percentages reported in this section equals 100%.

1. Clients in Canada

a) Businesses

Percentage of sales sold to the business sector should be reported here.

Include:

  • sales to Crown corporations.

b) Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

c) Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.

Include:

  • sales to hospitals, schools, universities and public utilities.

2. Clients outside Canada

Please report the share of total sales to customers or clients located outside Canada including foreign businesses, foreign individuals, foreign institutions and/or governments.

Include:

  • sales to foreign subsidiaries and affiliates.

I - Sales by client location

Please provide a percentage breakdown of your total sales by client location (first point of sale).

Please ensure that the sum of percentages reported in this section equals 100%.

The percentage in question 14 must equal question 2 in section H.

J - International transactions

This section is intended to measure the value of international transactions on goods, services, and royalties and licences fees. It covers imported services and goods purchased outside Canada as well as the value of exported services and goods to clients/customers outside Canada. Please report also royalties, rights, licensing and franchise fees paid to and/or received from outside Canada. Services cover a variety of industrial, professional, trade and business services.

General information

Survey purpose

Statistics Canada conducts this survey to obtain detailed and accurate data on this industry, which is recognised as being an important contributor to the Canadian economy. Your responses are critically important to produce reliable statistics used by businesses, non-profit organizations and all levels of government to make informed decisions in many areas.

The information from this survey can be used by your business to benchmark your performance against an industry standard, to plan marketing strategies or to prepare business plans for investors. Governments use the data to develop national and regional economic policies and to develop programs to promote domestic and international competitiveness. The data are also used by trade associations, business analysts and investors to study the economic performance and characteristics of your industry.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which must keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Please note that Statistics Canada does not share any individual survey information with the Canada Revenue Agency.

Please visit our website at www.statcan.gc.ca/survey-enquete/index-eng.htm  or call us at 1-800-972-9692 for more information about these data-sharing agreements.

Thank you!

Statistics Canada - Producer Prices Division

Purpose of this Survey

The data collected in this survey produces indexes that measure changes in the prices of accounting, audit, tax preparation and bookkeeping services. Businesses can use these indexes to benchmark their performance with similar companies and to analyze their costs. Statistics Canada uses these indexes to measure the volume of accounting services activity in Canada. To augment the information you provide, Statistics Canada will combine responses from your organization with the information you previously provided.

Confidentiality

Your answers are confidential

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey records from Statistics Canada.

Information from this survey will be used for statistical purposes only and will be published in aggregate form only.

Collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S19. Completion of this questionnaire is a legal requirement under this Act.

Your Participation is Important

Your participation is vital to ensuring that the information collected in this survey is accurate and comprehensive.

Fax or Other Electronic Transmission Disclosure

Statistics Canada advises you that there could be a risk of disclosure during the facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures…. Need Help?

Please return the completed questionnaire to Statistics Canada within 30 days of receipt by mail using the return envelope. You can also fax it to 1-888-883-7999 or email to business.surveys.unit.oid@statcan.gc.ca.

Lost the return envelope or need help?  Call us at 1-888-881-3666 or mail to: Statistics Canada, Business Survey Section/Central Region, 150 Tunney's Pasture Driveway, Ottawa ON K1A OT6

If necessary, please make address label corrections in the boxes below (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of contact 
  • Last Name of contact
  • Address (number and street)
  • City
  • Province/ territory or state
  • Postal Code/Zip Code
  • Country

Language Preference

  • English
  • French

Section A. Main Business Activity

Please check the first circle below if your company has operating revenue attributable to at least one of the three Classes of Services described. If none are applicable, please check the second circle, and return the questionnaire in the envelope provided.

  • Accounting Services: Includes business units whose main activity is to supply a range of accounting services, such as the preparation, review and auditing of financial statements, the design of accounting systems and the provision of accounting advice.
  • Tax Preparation Services:  Includes business units whose main activity is the provision of tax preparation services.
  • Bookkeeping, Payroll and Related Services:  Includes business units whose main activity is providing book-keeping, billing and payroll processing services.
  • None of the above:  Please describe the nature of your firm's main business activity. Please return the questionnaire in the envelope provided.            
    Thank you for your cooperation.

Please complete this report following the instructions and example provided at the beginning of each section. You will find definitions of the "Class of Services" in the Respondent's Guide accompanying this report.

Section B. Distribution of Revenue by Class of Services

The purpose of this section is to obtain the percentage share of your operating revenue by Class of Services.

Please follow the instructions below:

Step 1 and 2
In Step 1 and Step 2 below, please report the percentage share of your operating revenue by Class of Services for the fiscal year indicated.

Estimates are acceptable whenever actual figures are not available.

For definitions of Class of Services, please refer to the Respondent's Guide.

Step 1/Year 1
Step 2/Year 2

Class of Services

  • A. Audit, review and related services
  • B. Other assurance services
  • C. Bookkeeping, compilation and general accounting services
  • D. Tax preparation services for corporate clients
  • E. Tax preparation services for individuals and unincorporated businesses
  • F. Other services

Total

Section C. Provision of Services: Typical Engagement

The purpose of this section is to report information about prices and price changes for engagements that you will select to represent your firm's activities.

Please select a representative engagement for each Class of Service you identified in Section B, Page 2 and report them in Section C. If 100% of your revenue is from only one Class of Service, please provide two (2) representative engagements and report them in Section C. Do not include an engagement for service F- Other Services

The Engagements that you have selected to report should be:

  • Recurrent:  It is important that you choose engagements that have occurred in the past and are expected to be repeated in the future for the same client.
  • Stable:  The work performed under these engagements should be similar from year to year. If small changes occur within the engagement, please report explanations this in Step 5. If large changes occur within the engagement, please replace it with a new one and provide current and previous year's data.
  • Representative:  These engagements should account for a significant portion of your operating revenue and reflect the type of work that you typically perform in a given Class of Service.

How to enter the information requested (also, please see the example below):

Step 3 Each letter corresponds to the Class of Services provided under a given engagement.

  • A - Audit, review and related services
  • B - Other assurance services
  • C - Bookkeeping,compilation and general accounting services
  • D - Tax preparation services for corporate clients
  • E - Tax preparation services for individuals and unincorporated businesses

Step 4 This represents the year you started doing business with the client associated with the selected engagement.

Step 5 Identification number: It is your own reference number for the engagement. Briefly, outline the reason for any changes in the engagement from one year to the next (if applicable).

Step 6 Please enter the total value of the engagement (without taxes). The period of time in which the engagement is being fulfilled should be comparable from year to year. If you are a new respondent, please provide current and previous year's data.

Step 7 Indicate whether the change in the engagement's value  from year to year is due solely to a change in price. If Yes, please do not complete the last column of Step 7. If No, please identify in Step 7, to the best of your ability, the amount of change from year to year in the engagement's value that is due to a change in service and/or a change in price. Ensure that negative changes are also identified (with a negative sign or brackets).

Example

Step 3 Step 4 Step 5 Step 6 Step 7
Engagement Year of first engagement with this client Your own identification number for the engagement and explanation of changes (if applicable) Value Is the year to year change in the value of the engagement due to a change in price only? If No, please indicate the change in value that is due to a change in service and in price.
Fiscal
Year 1
Fiscal
Year 2
1.A 1998 #ID: 9816910898 $35,000 $32,000 Yes  
From past year to current year: Audit of financial statements that requires a smaller collection of appropriate evidence. Service Price
$(4,000) $1,000
No
2.B 1997 #ID: 9715473108 $150 $140 Yes Service Price
No $ $

Following the example on the previous page, please fill out the following table.

In order for Statistics Canada to produce relevant and accurate information on price movements, it is imperative that you provide data on the same selected engagements year over year.

Supplemental Engagement(s)

Note:  If you can no longer provide data for engagement(s) shown under Step 3 below, please Add new engagement(s) that will  be used to replace the engagement that can no longer be provided for.

Please provide data for the two years requested so that a price comparison can be made.

Step 3

  • Engagement

Step 4

  • Year of first engagement with this client

Step 5

  • Your own identification number for the engagement and explanation of changes (if applicable)

Step 6

  • Value
    • Fiscal Year 1
    • Fiscal Year 2

Step 7

  • Is the year to year change in the engagement's value due to a change in price only?
    • Yes
    • No
  • If No, please indicate the change in value that is due to a change in service and in price.
    • Service
    • Price

Comments

We welcome any suggestions that you may have for improving our Price Report of Accounting Services.

Certification I certify that the information contained herein is complete and correct to the best of my knowledge.

Signature of authorized person

  • Date Completed

Name of person to contact for further information (please print)

  • First Name
  • Last Name

Title

Telephone number

  • Extension
  • Fax No.
  • E-mail address

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

  • Minutes

Pre-filled Questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year. Do you authorize us to send you next year a pre-filled questionnaire containing the information you provided this year?:

Please check

  • Yes
    • Please send a pre-filled questionnaire
  • No
    • Please send a blank questionnaire

Date:

Signature:

Please make a copy of this completed questionnaire for your records.

Labour Statistics Division

If necessary, please make address label corrections in the boxes below

Legal Business Name

Operational Business Name (if different from legal business name)

  • Contact Person
    • First Name
    • Last Name
  • Address
  • City
  • Province
  • Postal Code

Preferred Language of Correspondence

  • English
  • French

Survey Objective

The Workplace Survey will provide valuable information on the best practices of businesses by looking at the characteristics that help firms succeed. It will collect information from Canadian employers on a range of workplace issues. Survey results will provide unique insights into the relationship between employment practices and labour demand, as well as information on job vacancy, skill shortages, training and human resource practices. You as the respondent will benefit from completing this questionnaire by having the ability to benchmark your company against other companies in the same industry.

Confidentiality

Statistics Canada is prohibited by law from publishing any statistics which would divulge information relating to any identifiable business without the previous written consent of that business. The data reported on this questionnaire will be treated in strict confidence. They will be used exclusively for statistical purposes and will be published in an aggregate form only.

Your Participation

The participation of your business in this survey is critical to ensure that the results are an accurate reflection of your industry, region and type of business. As with most business surveys conducted byStatistics Canada, this survey is mandatory. We thank you for your understanding and support.

Instructions

Please fill out this questionnaire and return it to Statistics Canada within the next 15 days using the self addressed envelope. If you have any difficulty answering specific questions, do not hesitate to phone 1-866-445-4323.

Coverage

Please complete this questionnaire for the business location appearing on the label of this questionnaire. For the purpose of this survey, “location” refers to the specific address appearing on the label of this questionnaire.

Record Linkages

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Need Help?

We would be happy to answer any questions you might have. The telephone number is: 1-866-445-4323.

You may also visit Statistics Canada’s website at www.statcan.gc.ca for this questionnaire and FAQ’s.

Concepts and definitions for your reference.

Employee

Paid employees including full-time, part-time, permanent, non-permanent and seasonal employees, of this location receiving a T4 statement from Canada Revenue Agency who work on-site or off-site and employees who are on paid leave.

Please do not include employees who only receive a T4A statement.

Full-time employee: An employee working 30 or more hours per week.

Part-time employee: An employee working less than 30 hours per week.

Permanent employee: An employee who has no set termination date (include tenured teachers).

Non-permanent employee: An employee who has a set termination date or an agreement covering the period of employment (temporary, seasonal or casual).

Independent Contractor

A person providing products or services under contract at your location but for whom the completion of a Canada Revenue Agency T4 statement is not required. This person may be an employee of another business or a home worker (computer consultant, piecework seamstress.). Some independent contractors may receive a T4A statement from your location.

Managers

Include: President(s), executives, senior managers and managers that receive a T4 statement.

Senior Managers

Include the most senior executive in the workplace and other senior managers whose responsibilities would normally span more than one internal department. Most small workplaces would only have one senior manager. Examples: president of single location company; retail store manager; plant manager; senior partners in business services firms; production superintendent; senior administrator in public services enterprise; as well as vice-presidents, assistant directors, partners and assistant administrators whose responsibilities cover more than one domain.

Managers

Managers generally report to senior management and are responsible for a single domain or department. This category would normally include assistant directors or the equivalent in small workplaces. Examples: department heads or managers (engineering, accounting, R&D, personnel, computing, marketing, sales, etc.); heads or managers of specific product lines; junior partners or assistant administrators with responsibilities for a specific domain; and assistant directors in small locations (without an internal department structure).

Professionals

Employees whose duties would normally require at least an undergraduate university degree or the equivalent. Examples: medical doctors, lawyers, accountants, architects, engineers, economists, science professionals, psychologists, sociologists, registered nurses, marketing and market research professionals, nurse-practitioners and teaching professionals, professors and teaching assistants. Include computing professionals whose duties would normally require a minimum of an undergraduate degree in computer science. Include professional project managers and supervisors not included in senior managers.

Technical/Trades

Technical/Semi-Professional Workers

Employees whose duties would normally require a community college certificate/diploma or the equivalent and who are not primarily involved in the marketing/sales of a product or service. Examples: technologists, lab technicians, registered nursing assistants, audio-visual technicians; trained caregivers; technology trainers; legal secretaries and draftspersons. Include computer programmers and operators whose duties would normally require a community college certificate or diploma. Include semi-professional project managers and supervisors not included in managers and professionals.

Trades/Skilled Production, Operation and Maintenance

Non-supervisory staff in positions requiring vocational/trades accreditation or the equivalent. Examples: construction trades, machinists, machine operators, stationary engineers, mechanics, beauticians/barbers/hairdressers, butchers and repair workers that do not normally require a post-secondary certificate or diploma.

A certificate of qualification for a skilled trade is considered a post-secondary certificate. These certificates are issued following the completion of an apprenticeship program. There are a lot of skilled trades that do require a post-secondary certificate (electrician, power line technician, etc.).

Sales/Marketing

Non-supervisory staff primarily engaged in the sales/marketing of products or services. Examples: retail sales clerks, waiters/waitresses, telemarketers, real estate agents, insurance agents and loans officers. Exclude employees whose duties require a university degree and professional accreditation (professionals), those whose duties require a community college certificate/diploma (technical/trades) and those whose duties are primarily supervisory (managers).

Administrative/Clerical

Non-supervisory staff providing clerical or administrative services for internal or external clients. Examples: secretaries, office equipment operators, filing clerks, account clerks, receptionists, desk clerks, mail and distribution clerks, bill collectors and claims adjusters. Duties do not normally require post-secondary education or responsibility for marketing or sales.

Production or Service Workers with no Trade/Certification

Non-supervisory staff in production, maintenance or service positions that require no vocational/trades accreditation or the equivalent in on-the-job training. Examples: assemblers, packers, sorters, pilers, machine operators, transportation equipment operators (drivers), warehousemen, cleaning staff, food service counter attendants, doormen and service station attendants. Jobs in this category require no more than a one-month training for someone with no trade or vocational accreditation.

Other

If you have a large number of employees who do not correspond to any of the above categories, please list their occupation(s) in the space provided below.

The Workplace Survey

For the purpose of this survey, “location” refers to the specific address appearing on the label of this questionnaire. Please consult the label and report for only this address. Do not combine information with any other location. If there is a question you cannot answer for the specified address, please skip to the next one.

Section A: Workforce Characteristics

Demographics

This section includes questions relating to the characteristics of the employees at this location.

A1. Was this location in operation during the entire 12-month period between January 1, 2010 and December 31, 2010?

  • Yes Go to Question A2
  • No Specify period of operation
    From: (yyyy/mm/dd)
    To: (yyyy/mm/dd)

A2. In the last pay period of December 2010 and December 2009, how many employees receiving a T4 statement were employed at this location?

Please see the definitions in the box below.

  • December 2010 (If your answer is zero, we thank you for you cooperation. Please return the questionnaire using the enclosed postage paid envelope).
  • December 2009

Employee: Paid employees including full-time, part-time, permanent, non-permanent and seasonal employees, of this location receiving a T4 statement (but not a T4A statement) who work on-site or off-site and employees who are on paid leave.

Do not include Independent Contractors.

Independent Contractor: A person providing products or services under contract at your location but for whom the completion of a Canada Revenue Agency T4 statement is not required. This person may be an employee of another business or a home worker (computer consultant, piecework seamstress, etc.). Independent contractors should not be included in Questions A1 to A9. Independent contractors may receive a T4A statement from this location.

A3. Of the total number of employees in December 2010, as reported in Question A2, how many were male and how many were female?  

Please include only employees receiving a T4 statement from this location.

  • Male
  • Female

A4. Of the total number of employees in December 2010, as reported in Question A2, how many were in the following categories?

If you are unable to provide an actual gender breakdown, your best estimate is acceptable.
Please include only employees receiving a T4 statement from this location.

Male
Female
Total

  • Under 25 years of age
  • 25 to 44 years of age
  • 45 to 54 years of age
  • 55 to 64 years of age
  • 65 to 69 years of age
  • 70 years of age and older

All employees
Please make sure that the totals reported here agree with the totals reported in Questions A2 and A3.

A5. Of the total number of employees in December 2010, as reported in Question A2, how many were in the following categories?

If you are unable to provide an actual gender breakdown, your best estimate is acceptable.
Please include only employees receiving a T4 statement from this location.

Full-time employee: An employee working 30 or more hours per week.
Part-time employee: An employee working less than 30 hours per week.
Permanent employee: An employee who has no set termination date (include tenured teachers).
Non-permanent employee: An employee who has a set termination date or an agreement covering the period of employment (temporary, seasonal or casual).

Male
Female
Total

  • Permanent employees
    Full-time
    Part-time
  • Non-permanent employees
    Full-time
    Part-time
  • All employees
    Please make sure that the totals reported here agree with the totals reported in Questions A2 and A3.

A6. Of the total number of employees in December 2010, as reported in Question A2, how many were in the following categories?

If you are unable to provide an actual gender breakdown, your best estimate is acceptable.
Please include only employees receiving a T4 statement from this location.

Male
Female
Total

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical
  • Production or Service Workers with no Trade/Certification
  • Other
  • All employees
    Please make sure that the totals reported here agree with the totals reported in Questions A2 and A3.

A7. Of the total number of employees in December 2010, as reported in Question A2, how many generally worked in the following categories:

If you are unable to provide an actual gender breakdown, your best estimate is acceptable.
Please include only employees receiving a T4 statement from this location.

Male
Female
Total

  • On-site
  • At home
  • At another workplace (including travel for work)
  • Other

A8. Of the total number of employees in December 2010, as reported in Question A2, how many were in the following categories?

Please include only employees receiving a T4 statement from this location.

Full-time employee: An employee working 30 or more hours per week.
Part-time employee: An employee working less than 30 hours per week.

Covered by a collective agreement
Not covered by a collective agreement

  • Full-time
  • Part-time

If no employees were covered by a collective agreement, Go to Question A10
Otherwise, Go to Question A9.

A9. Of the employees covered by a collective agreement, as reported in Question A8, how many were in the following categories?

Please include only employees receiving a T4 statement from this location.

Full-time
Part-time
Total

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical
  • Production or Service Workers with no Trade/Certification
  • Other

Temporary and Contractual Help

A10. In December 2010, did you have workers who did not receive a T4 statement from this location, such as employees from a temporary help agency or independent contractors?

  • Yes
  • No Go to Question A12

A11. Of the workers who did not receive a T4 statement from this location, how many were in the following categories in December 2010?

  • Workers receiving a T4 statement from a temporary help agency
  • Independent contractors
  • Volunteers
  • Other workers not receiving a T4 statement from this location

Independent Contractor: A person providing products or services under contract at your location but for whom the completion of a Canada Revenue Agency T4 statement is not required. This person may be an employee of another business or home worker (computer consultant, piecework seamstress, etc.).

A12. Of the total number of employees in December 2010, as reported in Question A2, how many were temporary foreign workers?

A temporary foreign worker is a foreign national working legally in Canada on a temporary work permit. If you do not have any temporary foreign workers, please report zero.

  • Number of temporary foreign workers

Seasonal Fluctuations

A13. In 2010, did the number of employees at this location fluctuate due to the seasonal nature of its activities?

Please exclude hires to replace employees on vacation or other leave.

  • Yes
  • No Go to Question B1

A14. If applicable, during which month(s) did the peak in employment occur?

Please check all that apply.

  • January
  • February
  • March
  • April
  • May
  • June
  • July
  • August
  • September
  • October
  • November
  • December

A15. What was the maximum number of employees at this location in 2010?

  • Number of employees

Section B: Job Vacancies And Labour Turnover

Job Vacancies

B1.Please complete the table below

Vacant positions on December 31, 2010

Include

A job is vacant if it meets all three conditions:

  • A specific position exists
  • Work could start within 30 days
  • You are actively seeking workers from outside this location to fill the position
    The position can be full-time or part-time, temporary, permanent, seasonal or on call, etc.

Exclude

  • Positions to be filled by promotion/demotion, internal transfers or recall from layoffs
  • Positions with start dates more than 30 days in the future
  • Positions for which employees have been hired, but the employees have not yet reported for work
  • Positions to be filled by employees of temporary help agencies, independent contractors or consultants

Hires
Include

A hire is any addition to your payroll from January 1 to December 31, 2010 and includes:

  • New hire or a previously separated rehire
  • Permanent, short-term and seasonal employees
  • Recall from layoff
  • Full-time and part-time employees
  • On-call employees who returned to work after having been formally separated
  • Workers who were hired and separated during the year
  • Transfers from other locations

Exclude

  • Transfers or promotions within this location
  • Employees returning from a strike
  • Independent contractors or consultants

Quits
Include

  • Voluntary separations from January 1 to December 31, 2010

Exclude

  • Retirements
  • Transfers to other locations

Layoffs and dismissals
Include
Involuntary separations from January 1 to December 31, 2010 and includes:

  • Layoffs with no intent to rehire (permanent)
  • Layoffs (employees expect to be recalled)
  • Dismissals/firings or other discharges for cause
  • Discharges resulting from mergers, downsizing or closings
  • Terminations of permanent, short-term, or seasonal employees

Retirements
Include

  • Retirements from January 1 to December 31, 2010

Other separations
Include

Other separations from January 1 to December 31, 2010

  • Transfers to other locations
  • Employee disability (long term)
  • Deaths

Total separations
Include

Add number of quits, layoffs, dismissals, retirements and other separations reported above.

Hires

B2. Of the total number of hires at this location in 2010, as reported in Question B1, how many were hired in the following categories?

Permanent employees
Non-permanent employees

  • Full-time
  • Part-time
  • All hires

Permanent employee: An employee who has no set termination date (include tenured teachers).

Non-permanent employee: An employee who has a set termination date or an agreement covering the period of employment (temporary, seasonal or casual).

B3. Please provide the job titles as well as a description of the most important activities or duties for the four most recently hired employees in 2010.

  • Job Title #1
    (daycare provider, factory worker, forestry technician)
  • Description #1
    (caring for children, stamp press machine operator, forest examiner)
  • Job Title #2
    Description #2
  • Job Title #3
    Description #3
  • Job Title #4
    Description #4

Separations

B4. Of the total number of separations at this location in 2010, as reported in Question B1, how many were in the following categories?

Permanent employees
Non-permanent employees

  • Full-time
  • Part-time
  • All separations

B5. Please provide the job titles as well as a description of the most important activities or duties for the four most recent separations, which are positions where an employee left your location in 2010 due to a quit, dismissal, layoff (permanent or temporary), retirement, death, or leave (disability, parental, etc.). 

  • Job #1
    (daycare provider, factory worker, forestry technician)
  • Description #1
    (caring for children, stamp press machine operator, forest examiner)
  • Job #2
    Description #2
  • Job #3
    Description #3
  • Job #4
    Description #4

B6. Focusing on the four most recent separations in 2010, please provide the reason for the separation.

Quit
Layoff or dismissal
Retirement
Other separation (transfer, death, etc.)

  • Job #1
  • Job #2
  • Job #3
  • Job #4

B7. Of the total number of separations at this location in 2010, as reported in Question B1, how many resulted in eliminated positions?

  • Number of eliminated positions

B8. Were there any temporary lay-offs in 2010 at this location?

Temporary lay-offs: laid-off employees who are expected to be recalled.

  • Yes
  • No Go to Question C1

B9. What was the number of person-days that employees spent on temporary lay-off in 2010?

  • Number of person-days

Number of person-days: number of employees affected multiplied by the number of days laid-off

OR

  • Number of employees affected
  • Number of days laid off

Section C: Hours of Work

C1. In a usual work week in 2010, how many male and female employees were in the following categories?

Please exclude overtime hours.

If you are unable to provide an actual gender breakdown, your best estimate is acceptable.
Please include only employees receiving a T4 statement from this location.

Male
Female
Total

  • No hours worked
  • (employees on leave or layoff)
  • Less than 15 hours worked
  • 15 to 29 hours worked
  • 30 to 34 hours worked
  • 35 to 40 hours worked
  • Over 40 hours worked
  • All employees

If you did not have any full-time employees in December 2010 Go to Question C5.

C2. In a usual work week in 2010, how many hours did full-time employees in the following categories work?

Regular hours
Total hours
(including overtime)

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical
  • Production or Service Workers with no Trade/Certification
  • Other

C3. In a usual work week in 2010, how often did full-time employees in the following categories work overtime hours?

Never
Rarely
Sometimes
Often
Always

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/ClericalProduction and Service Workers with no Trade/Certification
  • Other

C4. For full-time employees in the following categories in 2010, what was the most common method of compensation for overtime hours?

Hourly overtime premiums
Regular pay rate
Compensatory time off
Not compensated
Not applicable (no overtime)

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical
  • Production and Service Workers with no Trade/Certification
  • Other

C5. In 2010 how many work days were lost at this location for the following reasons?

Please exclude paid vacation leave, maternity/parental leave, employees away on secondment or courses.

If you are unable to provide an actual gender breakdown, your best estimate is acceptable.
Please include only employees receiving a T4 statement from this location.

Male
Female
Total

  • Paid personal sickness or disability leave
  • Paid family related leave
  • Unpaid leave
  • Labour dispute (strike or lockout)

C6. Which level of government oversees the prevention and inspection of accidents and injuries of the employees in your workplace?

  • The federal government
  • The provincial government
  • Don't know

Section D: Labour Compensation

The following questions relate to items on your financial statements.

D1. What was the gross payroll for all employees at this location in 2010?  

Gross payroll is the total remuneration paid to employees before deductions. The amount should be equivalent to the sum of the taxable employment income reported in box 14 of the T4 statement and on the Canada Revenue Agency “Remittance Form for Current Source Deductions.”

Financial amounts should be rounded to the nearest dollar.

D2. What was the number of permanent (full-time and part-time) employees in the following annual earnings categories?

If you are unable to provide an actual gender breakdown, your best estimate is acceptable.

Basic annual rate categories

Male
Female
Total

  • $20,000 and below
  • $20,001 - $40,000
  • $40,001 - $60,000
  • $60,001 - $80,000
  • $80,001 - $100,000
  • $100,001 - $120,000
  • $120,001 and above

D3. For employees in the following categories, what was the minimum and the maximum annual salary?

Minimum
Maximum

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical
  • Production or Service Workers with no Trade/Certification
  • Other
  • Overall

D4. Of the total number of employees in December 2010, as reported in Question A2, how many employees were earning the legal minimum wage?

If not applicable for your company, please report zero.

Number of employees earning legal minimum wage.

For information on minimum wage rates, please consult the Human Resources and Skills Development Canada web page at www.hrsdc.gc.ca/en/lp/spila/minwage.shtml.

D5. What was the total expenditure on non-wage benefits at this location in 2010?   

Non-wage benefits include but are not limited to health related benefits (dental care, life insurance), pay related benefits (severance, supplements to E.I.) or pension related benefits (pension plans, group RRSPs).

Include:

  • employer’s contributions to pension plans and group RRSPs
  • employer’s contributions to non-wage benefits
  • severance pay
  • compensation in kind other than stock plans
  • non-taxable allowances and benefits
  • recreational facilities provided by the employer
  • moving expenses paid by the employer
  • employee counselling services

Exclude:

  • contribution to CPP/QPP
  • contribution to Employment Insurance
  • provincial health taxes
  • worker’s compensation
  • regular wages and salaries, commissions, overtime pay
  • stock plans (purchase or ownership plans or stock options)
  • paid leave
  • piecework payments and special payments

Financial amounts should be rounded to the nearest dollar.

D6. What was the total training expenditure at this location, in 2010?

Include:

  • trainers’ salaries
  • contracts to vendors
  • tuition paid to schools or training institutions
  • training materials
  • travel or living costs for trainees and trainers
  • overhead or office costs for training

Exclude:

  • salary of the employees that were on training

Financial amounts should be rounded to the nearest dollar.

Reminder: Please report for this location only.

Section E: Non-wage Benefits

The questions in this section concern non-wage benefits provided by firms to employees.

Non-wage benefits include but are not limited to health related benefits (dental care, life insurance), pay related benefits (severance, supplements to E.I.) or pension related benefits (pension plans, group RRSPs).

E1. Which of the following pension benefits were available to employees at this location in 2010?

Please check all that apply.

Permanent employees
Available to full-time employees
Available to part-time employees

Available to non-permanent employees
Not available to any employee

  • Defined benefit pension plan
  • Defined contribution pension plan
  • Group RRSP

If no pension benefits were available to employees in 2010, please Go to Question E4.

Full-time employee: An employee working 30 or more hours per week.
Part-time employee: An employee working less than 30 hours per week.
Permanent employee: An employee who has no set termination date (include tenured teachers).
Non-permanent employee: An employee who has a set termination date or an agreement covering the period of employment (temporary, seasonal or casual).

A defined-benefit pension plan is a Registered Pension Plan (RPP) under which the pension that employees will receive at retirement is determined by a formula, usually based on earnings and years of service (2% of earnings for each year of service).

A defined-contribution pension plan is an RPP under which the pension that employees will receive at retirement depends on the amount of contributions accumulated with investment income (contrary to defined benefit plans, it is the annual contribution that is defined, not the benefit received by employees).

A group Registered Retirement Savings Plan (RRSP) is an employer-sponsored retirement savings plan, similar to an individual RRSP, but administered on a group basis by the employer. Employee contributions are often matched by the employer.

E2. In 2010, at this location, what type of pension plan covered the largest number of employees?

Please check one item only.

  • A defined-benefit registered pension plan
  • A defined-contribution registered pension plan
  • A group registered retirement savings plan (RRSP)
  • A defined-benefit registered pension plan combined with a group RRSP
  • A defined-contribution registered pension plan combined with a group RRSP

E3. How many employees at this location were covered by the pension plan identified in Question E2?

  • Number of employees covered

E4. Which of the following benefits were available to employees at this location in 2010?

 Please check all that apply.

Permanent employees
Available to full-time employees
Available to part-time employees

Available to non-permanent employees
Not available to any employee

  • Stock purchase or other savings plan
  • Disability insurance
  • Supplemental medical insurance
  • Dental care
  • Life insurance
  • Severance pay
  • Supplements to Employment Insurance benefits (parental, layoff)
  • Other, specify:

E5. In 2010, how many days of paid annual vacation leave were employees in the following categories entitled to?

Please report for permanent employees working 30 or more hours per week at this location. Report the average number of days for each of the following categories.

Days

  • Employees with 1 year of continuous service
  • Employees with 3 years of continuous service
  • Employees with 5 years of continuous service
  • Employees with 10 years of continuous service
  • Employees with 20 years of continuous service

E6. In 2010, how many days or weeks of the following types of paid leave would an employee be entitled to after completing 1 year of continuous service?

Please report for permanent employees working 30 or more hours per week only, at this location. Report the average number of days or weeks for each of the following categories.

For any type of leave that is not offered, or is given on a case-by-case basis, please report zero.

Days

  • Annual paid sick leave
  • Annual paid family-related and/or personal leave
  • Paid bereavement leave
  • Other paid leave, please specify

Paid supplementary maternity/parental/adoption leave (top up to Employment Insurance)
Paid long-term care giving leave
Paid education leave

  • Weeks

Section F: Employee incentives and assistance programs

F1. In 2010, were any of the following incentives offered to employees at this location?

Please check all that apply.

  • Individual incentives: incentives that reward individuals on the basis of individual output or performance, such as bonuses, commissions and piece-rates.
  • Merit pay and skill-based pay: reward or honour given for superior performance, greater abilities or expertise that comes from training, practice, etc.
  • Group incentives: incentives that reward individuals on the basis of group output or performance, such as productivity or quality gain sharing.
  • Profit-sharing plans: plans by which employees receive a share of the profits from this location.
  • Employee stock plans: employee stock purchase plans, ownership plans or stock options.

If none of the above-mentioned incentives were offered, please Go to Question F3.

F2.For employees in the following categories, which types of incentives were offered in 2010?

Please check all that apply.

Individual incentive
Merit pay and skill‑based pay
Group incentives
Profit-sharing plans
Employee stock plans

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical  
  • Production or Service Workers with no Trade/Certification
  • Other

F3. In 2010, were employeesat this locationoffered the opportunity to work at home?

An employee who works at home carries out all or part of his/her duties at home or in another location of his/her choice, other than the workplace of the employer.

  • Yes
  • No Go to Question F5

F4.What was the proportion of employees who worked at home or in another location in 2010?

  • Less than 10%
  • 10% to 24%
  • 25% to 49%
  • 50% to 74%
  • 75% or more

F5. In 2010, were employeesat this location offered the opportunity to work a compressed work week?

An employee working a compressed work week works longer hours each day to accumulate time-off.

  • Yes
  • Go to Question F7

F6.What was the proportion of employees who worked a compressed work week in 2010?

  • Less than 10%
  • 10% to 24%
  • 25% to 49%
  • 50% to 74%
  • 75% or more

F7. In 2010, were employeesat this location offered the opportunity to work flexible hours?

An employee working flexible hours works a certain number of core hours, but he/she can vary the start and stop times as long as he/she works the equivalent of a full work week.

  • Yes
  • No Go to Question F9

F8.  What was the proportion of employees who worked flexible hours in 2010?

  • Less than 10%
  • 10% to 24%
  • 25% to 49%
  • 50% to 74%
  • 75% or more

F9. In 2010, were employees at this location offered any of the following services?
Please check all that apply.

  • Childcare assistance (an on-site centre, assistance with external caregivers, etc.)
  • Employee assistance programs (counselling, financial assistance, etc.)
  • Elder care
  • Fitness and recreation services (on-site or off-site)
  • Wellness programs or services (health, nutrition, stress management, etc.)

Section G: Skills gaps, hiring practices and training activities

Skills Gap: A lack of skills, work experience or qualifications among workers already employed in a job.

Skills Shortages: Skill shortages exist when employers are unable to fill or have considerable difficulty in filling vacancies for an occupation.

G1. In 2010, were any of the employees at this location under-performing because they lacked the following skills?

Please check all that apply.

  • Reading skills
  • Writing skills
  • Oral communicationskills
  • Interpersonal skills/working with others
  • Document use skills (reading manuals, forms, maps, lists, schedules)
  • Numeracy skills (basic math and arithmetic)
  • Thinking/analytical skills
  • Basic computer skills (creating and saving documents)
  • Managerial/supervisory skills (coaching, leadership)
  • Technical, practical or job-specific skills
  • Sales/marketing skills
  • Other, specify:

If there were no skills gaps identified, please Go to Question G7.

G2. For the skills gap(s) listed in Question G1, what were the causes?

Please check all that apply.

  • Lack of relevant experience
  • Technological/organizational change
  • Lack of proficiency in English or French
  • Lack of training or education
  • Lack of resources to train and develop staff (time or money)
  • Recent recruits/not enough on-the-job experience
  • Inability to adapt foreign experience
  • Lack of motivation
  • Do not know
  • Other, specify:

G3.For the skills gap(s) identified in Question G1, what were the impacts?

Please check all that apply.

  • Loss of business to competitors
  • Delay in developing new products or services
  • Difficulties meeting quality standards
  • Increased operating costs
  • Difficulties introducing new work practices
  • Increased workload for other staff
  • Outsourcing of work
  • Decreased productivity
  • Increased accident rate
  • Increased interpersonal conflicts
  • Other, specify:

G4.Which of the followingactions were taken, in 2010, to deal with these skills gaps?

Check all the actions that were taken to address skills gaps
Which one was the most successful?

  • Increase in formal training or courses
  • Increase in informal or on-the-job training
  • Mentoring
  • Increase in supervision
  • Increase in job rotation
  • Dismissal of employees
  • Increase in the hiring of skilled employees

G5.Which of the followingactions were taken to reduce the skills gaps of new employees hired at this location in 2010?

Check all the actions that were taken to reduce the skills gaps
Which one was the most successful?

  • Increase in formal training or courses
  • Increase in informal or on-the-job training
  • Mentoring
  • Increase in supervision
  • Increase in job rotation

G6. In 2010, how many employees at this location required skills upgrading or training, excluding orientation, to be able to perform satisfactorily?

New employees(hired in 2010):

  • Number

Other employees(hired prior to 2010):

  • Number

If there were no employees hired in 2010, please Go to Question G11.

Hiring Practices

G7. In 2010, what were the skills and qualifications looked for in new employees and which were difficult to find when hiring at this location?

Skills looked for in new employees
Skills that were difficult to find

1. Reading skills

2. Writing skills

3. Oral communication skills

4. Interpersonal skills/working with others

5. Document use skills (reading manuals, forms, maps, lists, schedules)

6. Numeracy skills (basic math and arithmetic)

7. Thinking/analytical skills

8. Basic computer skills (creating and saving documents)

9. Managerial/supervisory skills (coaching, leadership)

10. Technical, practical or job-specific skills

11. Sales/marketing skills

Education

12. High school diploma

13. Some postsecondary education

14. Trade certificate

15. College diploma

16. Undergraduate degree

17. Professional accreditation (CA/CMA/CGA, LLB, MA, MD, PEng,Ph.D, etc.) or Graduate Degree

18. Work experience

19. Work attitude or work ethic

20. Other, specify:

G8.Which one of the skills or qualifications identified in Question G7 above was the most important and which was the most difficult to find when hiring in 2010?

Please indicate the number from Question G7 associated with the skill or qualification identified above.

  • Most important
  • Most difficult to find

G9. For employees hired in 2010, please identify the most common hiring method for each of the following categories of employees below.

Please check only one hiring method for each category of employees.

Managers
Professionals
Technical/Trades
Sales/Marketing
Administrative/Clerical
Production/ service workers
Other

  • Head hunters or personnel agency
  • Corporate internet site
  • Internet job postings sites
  • Newspaper ads
  • User groups, trade or professional association publications/sites
  • Government employment centers
  • On-site recruitment at schools, colleges and universities
  • Word of mouth/personal contacts/ referrals/informal networks
  • Job signs/posters
  • Unsolicited resumes
  • Job fairs
  • Other

G10.Were employees hired in 2010 at this location required to:

Please check all that apply.

  • Attend a personal interview
  • Supply references
  • Take skills tests (including specific skills, job specific knowledge and general knowledge)
  • Take aptitude or personality tests
  • Pass a security check
  • Undergo a medical examination
  • Other, specify:

Training Activities

Unstructured or informal training: Unstructured or informal training includes situations in which employees learn by observing others doing the job or are shown how to do a job in a one-on-one situation. Examples of informal or unstructured training may include showing or explaining how to perform a task on-the-job as the need arises, acquiring knowledge/skills relevant to a job through reading manuals, training notes, discussion, mentoring or coaching.

Structured or formal training: Structured or formal training activities (on-site or off-site) include all types of training activities that have a pre-defined objective. Examples include seminars, lectures, workshops, audio-visual presentations and structured on-the-job training.

G11. Were any of the following types of training provided to employees at this location in 2010?

  • Unstructured or informal training only
  • Structured or formal training only.
  • Both
  • No training was provided Please go to Question G24

G12.What were the reasons for providing training?

Please check all that apply.

01 To provide skills specific to the workplace
02 To upgrade employee skills in response to changes in technology or production methods
03 To improve employee efficiency
04 To meet health and safety requirements or regulations
05 To fulfill requirements of other laws or regulations
06 To comply with collective bargaining requirements
07 To help retain employees
08 Other reasons

G13.Which one of the reasons identified in Question G12 was the most important reason for providing training to the employees of this location in 2010.

G14. In 2010, in which of the following areas was training provided?

Please check all that apply.

Unstructured/informal training
Structured/formal training

1 Orientation for new employees
2 Reading skills
3 Document use skills (reading manuals, forms, maps, lists, schedules)
4 Numeracy skills (basic math and arithmetic)
5 Writing skills
6 Oral communication skills
7 Thinking/analytical skills
8 Basic computer skills (creating and saving documents)
9 Job or industry specific computer hardware or software skills
10 Office machinery and equipment skills (excluding computers)
11 Non-office machinery and equipment skills
12 Managerial/supervisory training (coaching, leadership)
13 Professional training
14 Sales/marketing skills
15 Technical, practical or job-specific skills (apprenticeship training)
16 Group decision-making, problem solving, interpersonal skills/working with others
17 Occupational health and safety, environmental protection
18 Personal development (communication, stress management)
19 Other, please specify:

Unstructured/informal Training
Structured/formal Trainin
g

G15 Which one of the areas of training provided in 2010 identified in Question G14 was most important.

G16. In 2010, how many employees in the following categories received structured or formal training and what was the average number of days of training per employee?

Number of employees
Average number of days of training per employee

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical
  • Production or service workers with no trade/certification
  • Other

G17. In 2010, how many employees in the following categories received unstructured or informal training and what was the average number of days of training per employee?

Number of employees
Average number of days of training per employee

  • Managers
  • Professionals
  • Technical/Trades
  • Sales/Marketing
  • Administrative/Clerical
  • Production or service workers with no trade/certification
  • Other

G18. In 2010, did this location assist or reimburse employees for job related training taken outside of their paid working hours?

Please include direct reimbursements, help with registration, arranging travel and offering salary incentives.

  • Yes
  • No Go to Question G20

G19.How many employees did this location assist or reimburse in 2010?

  • Number

G20. Has performance at this location improved as a result of the training provided to employees in 2010?

  • Not at all
  • Somewhat
  • Moderately
  • A great deal
  • Don’t know

G21. Did this location provide as much training as they would have liked in 2010?

  • Yes Go to Question G24
  • No
  • Don’t know Go to Question G24

G22.Which of the following factors prevented this location from providing the amount of training they would have liked in 2010?

Please check all that apply.

  1. Lack of funds for training/cost of training
  2. Time/operational constraints
  3. Employees did not want training
  4. A lack of internal, external training providers
  5. Lack of knowledge about training opportunities and/or suitable courses
  6. Other, please specify:

G23.Which one of the factors identified in Question G22 was the most important factor that prevented this location from providing the amount of training they would have liked in 2010?.

G24. Will training be provided to employees at this location in 2011?

  • Yes
  • No Go to Question G26

G25.For which reasons would employees at this location need training in 2011?  Please check all that apply.

  • Reading skills
  • Document use skills
  • (reading manuals, forms, maps, lists, schedules)
  • Numeracy skills (math and arithmetic)
  • Writing skills
  • Oral communication skills
  • Managerial/supervisory skills (coaching, leadership)
  • Interpersonal skills
  • Basic computer skills (creating and saving documents)
  • Job or industry specific computer skills
  • Thinking/analytical skills
  • Technical, practical or job specific skills
  • Improve employee work efficiency/productivity
  • Upgrading skills due to changes in technology and/or production methods
  • Health and safety requirements
  • Other laws or regulations

G26. Would this location be willing to hire a new employee in 2011 with a skills gap and train him/her later?

  • Yes
  • No, do not expect to hire in 2011
  • No Go to Question H1

G27. In 2011, for which reasons would this location be willing to provide training to new employees?

Please check all that apply.

  • Reading skills
  • Document use skills (reading manuals, forms, maps, lists, schedules)
  • Numeracy skills (math and arithmetic)
  • Writing skills
  • Oral communication skills
  • Managerial/supervisory skills (coaching, leadership)
  • Group decision-making, problem solving, interpersonal skills
  • Basic computer skills (creating and saving documents)
  • Job or industry specific computer hardware or software skills
  • Thinking/analytical skills
  • Technical, practical or job specific skills
  • Office machinery and equipment use skills (excluding computers)
  • Non-office machinery and equipment use skills
  • Occupational health and safety, environmental protection
  • Professional certification/accreditation
  • Sales/marketing skills
  • Office administration skills
  • Personal development (communication, stress management)
  • Other skills, specify:

Section H: Occupational health and safety

H1. In 2010, were there any health and safety incidents or accidents at this location?

  • Yes
  • No Go to Question I1

H2. In 2010, for those health and safety incidents or accidents how many resulted in the following :

A minor injury (no time was lost or missed from work)

  • Number

A serious injury (time was lost from work)

  • Number

A fatality for an employee

  • Number

Section I: Employment equity policy

Employment equity is a comprehensive program designed to overcome employment disadvantage experienced by women, visible minorities, persons with disabilities and Aboriginal Peoples. Employment equity seeks to remove employment barriers by the implementation of special measures.

I1. In 2010, did you have a formal written policy on employment equity?

  • Yes
  • No Go to Question J1

I2. Did this policy explicitly mention equality of treatment or discrimination on any of the following grounds?

Please check all that apply.

  • Gender
  • Visible minority
  • First Nation, Inuit or Metis
  • Marital status
  • Disability
  • Age
  • Sexual orientation
  • Union membership
  • Other, specify:

I3. In 2010, were any of the following practices used?

Please check all that apply.

Based on gender
Based on ethnic background
Based on disability
Based on age  
Based on some other characteristic

  • Monitor recruitment and selection
  • Monitor promotions
  • Review pay rates

Section J: Retirement

J1. In 2010, did this location have any of the following programs or practices?

Please check all that apply.

  • Encourage early retirement?
  • Enable workers to make a gradual transition into retirement
    (shorter hours, shorter work weeks)
  • Encourage workers eligible for retirement to remain on staff longer
    (job re-assignments, financial incentives, special projects, special work arrangements).
  • Plan for leave due to retirement in the future
  • Plan for the replacement of retiring employees
  • Other, specify:

J2. In 2010,did you re-hire employees that had previously retired from this location?

Please include short-term positions.

  • Yes, as paid employees
  • Yes, as independent contractors or consultants
  • No

J3.Approximately how many employees at this location will retire in the next three years?

  • Expected number of retirees

Section K

K1. How much time was spent completing this questionnaire?

  • Hours
  • Minutes

K2. Does this business have of more than one location?

  • Yes
  • No Go to the end of the questionnaire

K3. In completing this questionnaire, did you combine information with any other location?

  • Yes
  • No Go to the end of the questionnaire

K4. Which locations did you report for?

  • This location Go to the end of the questionnaire
  • Some locations
  • All locations Go to the end of the questionnaire

K5.In what province(s) did the locations you reported for operate?

All locations
Some locations

  • Newfoundland and Labrador
  • Prince Edward Island
  • Nova Scotia
  • New Brunswick
  • Quebec
  • Ontario
  • Manitoba
  • Saskatchewan
  • Alberta
  • British Columbia

K6. In 2010, what percentage of the total employment of this company was attributable to the locations you reported for?

Please return the completed questionnaire to Statistics Canada in the accompanying self-addressed, pre-paid envelope within 15 days of receipt.

On behalf of Statistics Canada , we would like to thank you for taking the time to complete this questionnaire.

2011 Census of Population and the National Household Survey - Privacy impact assessment

Introduction

In Canada, the Constitution Act of 1867 and the Statistics Act of 1971 provide the legal mandate for the conduct of a census every five years. The census has historically been the only comprehensive source of benchmark information available at the national, provincial and local level. It provides a snapshot of the population: its size and geographic distribution and selected demographic characteristics. The data produced are used widely by all levels of government for policy planning and program administration. Many statutes and regulations refer to the Census of Population as a basis for the administration of their programs. The Census is essential in anchoring population estimates that govern the annual allocation of billions of dollars in health and social transfers and equalization payments to provinces and territories (approximately $60 billion in fiscal year 2009-2010), as well as in determining electoral boundaries for democratic representation and reform, and other federal legislative needs. Census data are also often used by the private sector to make critical business decisions and by Canadians in general in understanding the demographic makeup of their communities and their society in general.

Historically, the Census has collected “basic” data to permit the re-calibration of population estimates, and more “comprehensive” data to provide information on a range of socio-economic characteristics such as income, education, labour, disability, mobility and housing. The basic demographic data have been collected from all households in Canada and the more comprehensive set of data from only 20% of households.

Pursuant to Cabinet decisions in June of 2010, Statistics Canada will conduct the National Household Survey to collect the data that had been proposed to form the comprehensive portion of the 2011 Census. The survey will be collected on a voluntary basis with a sample size of approximately 33% of households in Canada as compared to 20% of households previously planned. The 2011 “short-form” Census will now be distributed to all households, as compared to 80% of households in previous censuses.

Objectives

In 2009, a privacy impact assessment for the 2011 Census of Population was conducted focusing on the areas where a modification of procedures was adopted as compared to the 2006 Census. These modifications consist of the wave methodology for collection, the increased use of the internet response channel, the use of telephone broadcast messaging for non-responding dwellings, the automated questionnaire request system, the use of a Census Field Management System, as well as the reduced contracted services for systems development. This assessment addressed any privacy, confidentiality and security issues associated with the modifications, and if so, to make recommendations for their resolution or mitigation.

There has been a revised privacy impact assessment that updates any changes that have taken place since the earlier assessment and that incorporates issues specific to the National Household Survey.

Conclusion

This new assessment of the 2011 Census of Population and National Household Survey did not identify any privacy risks that cannot be managed using existing safeguards.

2010 submissions


Economic Impacts Analysis of Public Research and Development Performers and Programs in Canada

Purpose: To measure the socio-economic impact of National Research Council (NRC) science and technology (S&T) programs on participating firms. Changes over time in the employment, research and development expenditures, export patterns and other performance indicators of NRC program participants will be compared to those of a sample of similar firms who were not program participants, in order to evaluate the impact of NRC S&T programs.

Description: The NRC S&T client list will include firms that participated in these programs from 2001 to 2006 inclusively. Statistics Canada will link, at the enterprise level, the Business Register (BR), the Longitudinal Employment Analysis Program (LEAP), the Research and Development in Canadian Industry (RDCI) Survey, the Exporter Register and the General Index of Financial Information (GIFI) (tax) databases for reference years 2000 to 2006, to the S&T program participant file provided by NRC. The names and addresses of enterprises that were NRC S&T program participants will be used as key identifiers. A cohort of non-participating firms with similar characteristics to the NRC client firms will be selected for comparative analysis from the linked Statistics Canada files.

The linkage and analysis will be conducted in Statistics Canada’s offices. The linked files will not be available outside Statistics Canada.

Output: Only aggregate tabular statistics and modeled econometric outputs that conform to the confidentiality provisions of the Statistics Act will be released outside of Statistics Canada. The linked analysis database and linkage key file will be retained for at least five years, that is, until December 31, 2014, to support on-going analysis; once the file is no longer required, it will be destroyed. Access to the linked analysis database and linkage key file will be restricted to Statistics Canada employees whose work activities require such access.


Canadian Forces Cancer and Mortality Study, 1972 to 2009

Purpose: To measure cancer and mortality risks of current and former Canadian Forces (CF) members related to their occupational exposures. This information will assist the Department of National Defence (DND) and Veterans Affairs Canada (VAC) to develop and enhance:

  • DND health promotion and health protection policies and programs for serving personnel;
  • decision-making processes used to assess eligibility for access to VAC service programs and benefits; and
  • services to care for veterans and their families after members leave military service.

The Canadian Forces (CF) is tasked with protecting Canada and its citizens from threats to security. CF members may be involved in combat, peace-keeping and observer missions, post-conflict peace building and humanitarian assistance. The very nature of these operations can pose unusual and uncommon exposures with known and unknown risks to CF personnel. Adverse outcomes, including death, may be immediate or delayed. In order to identify risks, DND and VAC must be able to conduct on-going analysis and interpretation of health information for CF personnel during and after their military service period.

DND and VAC do not have access to complete information on mortality and cancer outcomes of serving and retired CF personnel. Statistics Canada will undertake the Canadian Forces Cancer and Mortality Study to address these health information gaps.

Description: DND will provide Statistics Canada with a list of approximately 312,500 personnel who enrolled on or after January 1, 1972 and have served or are still serving with the Canadian Forces at any point in the period from January 1, 1972 to December 31, 2009.

The records of this CF cohort will be linked to the following files maintained by Statistics Canada: the 1984 to 2010 Tax Summary Files, the 1972 to 2007 Canadian Mortality Database (CMDB), and to the 1969 to 2009 Canadian Cancer Database. Linkage to the Tax Summary Files will assist in the record linkage, the manual resolution of doubtful links, and to verify the total number in the cohort who are found alive at the end of the study period and not lost to follow up: these files contain no income data.

A random Statistics Canada-generated unique identifier will be attached to each record in the CF cohort, as well as to each record in the output file generated by the mortality linkage, and the output file generated from the cancer linkage. In addition, Statistics Canada will attach the unique identifier to each record in a DND cohort work history file and a VAC client administrative database file. This will enable linkage of the output files with the DND and VAC files by Statistics Canada, DND or VAC.

Output: Only aggregate tabular statistics that conform to the confidentiality provisions of the Statistics Act will be released outside of Statistics Canada. Statistics Canada will publish a report on specific mortality trends and a description of the linkage process.

DND and/or VAC will be provided with a copy of the mortality and cancer analysis files, without names or other direct personal identifiers, with the consent of the provincial and territorial vital statistics and cancer registrars, and subject to the discretion of the Chief Statistician. The files, which will be linkable to DND’s work history file and to VAC’s client administrative database file, are to be used for statistical and research purposes only, under the terms of an agreement each department will sign with Statistics Canada.

The linked analysis files and linkage key files will be retained by Statistics Canada for at least 15 years, that is, until December 2025, or until they are no longer required, at which point they will be destroyed. DND and/or VAC will retain the linked analysis files indefinitely. Access to the linkage key files will be restricted to Statistics Canada employees whose work activities require access.


Origins of International Child and Spousal Support Cases Enrolled in Canadian Maintenance Enforcement Programs, 2005-2006 to 2009-2010

Purpose: To enable federal government policy analysts and provincial and territorial Maintenance Enforcement Programs to better understand the origins of child and spousal support cases involving international jurisdictions. This will allow them to prepare their responses to possible impacts on their workload of the adoption of the Hague Convention on the International Recovery of Child Support and Other Forms of Family Maintenance. The Hague Convention was developed to overcome many of the obstacles to recovering support owed, where members of a family are located in different countries. Implementation of the Hague Convention by the provinces and territories may increase the number of international inter-jurisdictional support cases, and this information request will help address this question.

Description: Records from the Survey of Maintenance Enforcement Programs (SMEP) over a period from 2005-2006 to 2009-2010 pertaining to the same maintenance enforcement case will be linked. The linked case records will permit analysis of the origins of cases involving international child support agencies.

Output: Only aggregate tabular statistics that conform to the confidentiality provisions of the Statistics Act will be released outside of Statistics Canada. The linked analysis file will be retained until September 2011 to support on-going analysis; once the file is no longer required, it will be destroyed. Access to the linked analysis file will be restricted to Statistics Canada employees whose work activities require such access.


2011 Census of Agriculture to 2011 National Household Survey linkage

Purpose: Linkage of the 2011 Census of Agriculture to the 2011 National Household Survey will provide a great depth of socio-economic information on farm operators, their families and their households, without increasing respondent burden.

Description: The Census of Agriculture was linked to the Census of Population for the Census years 1971, 1981, 1986, 1991, 1996, 2001 and 2006, to produce a database of socio-economic characteristics of farm operators and their families and households. The Censuses of Agriculture were linked to both the short form and the long form of the Censuses of Population.

The information previously collected by the long-form census questionnaire will be collected as part of the new voluntary 2011 National Household Survey, to be conducted shortly after the May 2011 Census of Population. Linkage of the 2011 Census of Agriculture and the 2011 National Household Survey will produce a database of socio-economic information on farm operators and their families.

Output: Only aggregate statistical estimates that conform to the confidentiality provisions of the Statistics Act will be released outside of Statistics Canada. Outputs will include research or technical papers on the linkage. The 2011 Census of Agriculture to 2011 National Household Survey linked analysis database will be used to produce estimates for dissemination as part of the product line from the 2011 Census of Agriculture.

The linked analysis database will be retained indefinitely. For the 2011 linkage, the linking key files will be retained until at least May 2018, or until no longer required, at which time they will be destroyed. All files will be password protected and kept on a server in a secure area. Access to the linking keys and linked analysis database is restricted to Statistics Canada employees whose work activities require such access.


Creation of a Client File and separate Key Registry: Amendment to Linkage for Purposes of the Longitudinal Health and Administrative Data Initiative

Purpose: The Longitudinal Health and Administrative Data (LHAD) Initiative is a partnership among provincial and territorial ministries of health and Statistics Canada, as well as the Canadian Institute for Health Information, the Canadian Council of Cancer Registries and the Vital Statistics Council for Canada. The Initiative provides a collaborative framework for health research in Canada to help address important information gaps on the health of Canadians and their health-care utilisation and long term health outcomes, through analysis of combined administrative and population health survey data. Linkage of these datasets will allow pan-Canadian and comparative analyses across provinces and territories, and advance understanding of relationships among risk factors, socio-economic characteristics, health status measures and health care utilization.

A Client File and separate Key Registry will be created to reduce privacy risks and to improve the efficiency and quality of the linkages.

Description:The Client File will be created by linking the information on individuals within provincial and territorial health insurance client registries, supplied to Statistics Canada under LHAD Initiative agreements. The Client File will be linked over time, starting from 1992 onwards and updated annually, for each province and territory. No linkages across jurisdictions will be done to create an unduplicated national registry.

The Client File will store the following personal information: name, address, gender, date of birth, health insurance number and a Statistics Canada-generated sequential identification number for each individual identified through the annual Client File linkage process.

Linkage of the Client File to administrative and survey databases held by Statistics Canada will be performed in a dedicated health record linkage data environment (the "LHAD environment"). Each individual within these databases will have a Statistics Canada-generated sequential identification number assigned. To ensure a high level of data security and privacy, the associations of Statistics Canada-generated identification numbers from the Client File and the administrative and survey databases will be stored in a separate Key Registry, thus avoiding the need to store survey data with personal identifiers. As such, the identification numbers will have no meaning outside of the LHAD environment, and will not be kept on the original databases held by Statistics Canada. For analytical studies, the number will be used, in combination with Record Identifiers, to link an individual’s records within and among the databases in the LHAD environment. All such analytical studies will require prior linkage approval from Statistics Canada’s Policy Committee. Only Statistics Canada employees whose work duties require it will have access to the Key Registry.

The Key Registry will contain linkage keys to permit linkage for approved studies to the following datasets:

  • Clinical administrative databases (inpatient and outpatient hospital records, 1992 onward);
  • Prescription drug databases (1992 onward);
  • Birth and death databases;
  • Canadian Cancer Registry;
  • Canadian Community Health Survey (all cycles);
  • National Population Health Survey;
  • Canadian Health Measures Survey (all cycles);
  • Sample portion of Census of Population (1991 onward);
  • National Household Survey (2011 onward);
  • Longitudinal Immigration Database;
  • Summary Tax File;
  • T1 Family File.

Output: No information from the Client File will be released outside of Statistics Canada. The Client File and Key Registry will be used exclusively to support linkage activities within the LHAD environment. Statistics Canada will retain the Client File and Key Registry files until it is determined that there is no further need for them.

Research projects will be approved on a study-by-study basis. These may be carried out as part of an annual research agenda established by the provincial and territorial ministries of health, through the LHAD Initiative, or may be projects initiated by Statistics Canada or its clients. A summary of each approved study will be posted on the Statistics Canada web site.

LHAD has been registered with the Treasury Board of Canada as an institution-specific Personal Information Bank, Health Research (STC PPU 076).


 

( NAICS 22111 – Electric Power Generation)

This guide is designed to assist you as you complete the 2009 Electric Power Thermal Generating Station Fuel Consumption Annual Survey.

Help Line: (613) 951-3087

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information from this survey which would identify a person, business, or organization, without their permission or without due legal authority. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey data from Statistics Canada. These survey data will only be used for statistical purposes and will be published in an aggregate form only.

Table of contents

A – General information: Purpose of survey, Data-sharing agreements and Data linkage
B – Reporting Instructions
C – Cogeneration
D – Solid fuels used to generate electricity
E – Liquid fuels used to generate electricity
F – Gaseous fuels used to generate electricity
G – Other fuels used to generate electricity
H – Units of measure
I – Reporting categories

A – General information

Purpose of Survey

The purpose of this survey is to obtain information on the supply of, and demand for, energy in Canada. This information serves as an important indicator of Canadian economic performance, and is used by all levels of government in establishing informed policies in the energy area. In the case of public utilities, it is used by governmental agencies to fulfill their regulatory responsibilities. The private sector also uses this information in the corporate decision-making process.

Data Sharing Agreements

To reduce respondent burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which must keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories, Nunavut, and with Natural Resources Canada, Environment Canada, and the British Columbia Ministry of Energy, Mines and Petroleum Resources.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Data Linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

B – Reporting Instructions

This schedule is to be completed for the station or stations indicated on the affixed label to the questionnaire. Please report for the requested period: January to December 2009.

Report only the amount of fuel used for the generation of electricity.

Reported value ($) should be the total cost at the station gate.

If there are any stations on standby, please report them in the notes section.

If the information requested is unknown, please provide your best estimate.

Part 1

C – Cogeneration

Cogeneration: A highly efficient means of generating heat and electric power at the same time from the same energy source. Cogeneration makes use of the excess heat, usually in the form of relatively low-temperature steam exhausted from the power generation turbines towards another purpose.

Type : Primary Purpose

Electricity Internal: electricity which is used only for internal purposes.

Electricity External: electricity which is sold / supplied to another company.

Industry Internal: Fuels and processes used towards internal purposes that do not contribute towards the generation of electricity. ( i.e. steam for drying paper)

Industry External: Fuels and processes used towards the generation of electricity.

Sub-Types

Combined Cycle: burns fuel in a gas turbine or engine to generate electricity. The exhaust from the turbine or engine can provide usable heat or go to a heat recovery system to generate steam which then may drive a secondary steam turbine.

Steam Turbine: burns fuel to produce steam, which generates power through a steam turbine. Exhaust (left over steam) can be used as low-pressure steam to heat water.

Combustion engine diesel: rely solely on heat and pressure created by the engine in its compression process for ignition. The compression that occurs is usually twice or more higher than a gasoline engine. Diesel engines will take in air only, and shortly before peak compression, a small quantity of diesel fuel is sprayed into the cylinder via a fuel injector that allows the fuel to instantly ignite.

Natural Gas Combustion Turbine: involves a natural gas fired turbine, which runs a generator to produce electricity. The exhaust gas flows through a heat recovery boiler, which can convert the exhaust energy into steam or usable heat.

Part 2

D – Solid fuel types used to generate electricity

Any energy form consumed not otherwise identified on the questionnaire. Specify in the spaces provided.

Bituminous Coal : A dense, black coal, often with well-defined bands of bright and dull material with a moisture content usually less than 20%. Used primarily for generating electricity, making coke and space heating.

Sub-bituminous coal : A black coal used primarily for thermal generation, with moisture content between 15% and 30%. (Canadian/Foreign) - It is important to distinguish between Canadian versus imported sub-bituminous as each carries a different content, depending on the location of the coal mine.

Lignite : A brownish-black coal of low rank containing 30% to 40% moisture and volatile matter. Used almost exclusively for electric power generation.

Wood (Report for “Dry” method) : Wood and wood energy used as fuel, including round wood (cord wood), lignin, wood scraps from furniture and window frame manufacturing, wood chips, bark, sawdust, forest residues, charcoal and pulp waste.

Petroleum coke : (often abbreviated petcoke) is a barbonaceous solid derived from oil refinery coker units or other cracking processes. Other coke has traditionally been derived from coal.

Agriculture biomass : includes animal manure, cellulosic crop residue, fruit and vegetable culls and food-processing effluent. Potential energy crops include high-yielding, high-carboydrate crops such as switchgrass and vegetable-oil crops such as canola and sunflower, and hydrocarbon plants such as milkweed and gumweed.

Other biomass : (food processing) can include residues that are produced during the processing of a product, such as cheese whey, canning factory residues, fruit pits, apple pomice and coffee grounds.

Other biomass : (type unknown) any other type of biomass not otherwise identified on the questionnaire. Specify in the spaces provided.

Municipal and other waste : can include residues that are produced during the processing of a product, such as paper, cardboard, rubber, leather, natural textiles, wood, brush, grass clippings, kitchen wastes and sewage sludge.

E – Liquid fuel types used to generate electricity

Any energy form consumed not otherwise identified on the questionnaire. Specify in the spaces provided.

Biodiesel : refers to a non-petroleum-based diesel fuel consisting of short chain alkyl (methyl or ethyl) esters, made by transesterification of vegetable oil or animal fat (tallow), which can be used (alone, or blended with conventional petrodiesel) in unmodified diesel-engine vehicles.

Ethanol : (ethanol fuel) the same type of alcohol found in alcoholic beverages. It can be used as a fuel, mainly as a biofuel alternative to gasoline. It can be made from very common crops such as sugar cane and corn, it is an increasingly common alternative to gasoline in some parts of the world.

Other Biofuel : any other type of biofuel not otherwise identified on the questionnaire. Specify in the spaces provided.

Light fuel oil (LFO) : all distillate type fuels for power burners, fuel oil no. 1, fuel oil no. 2 (heating oil no. 2), fuel oil no. 3 (heating oil no. 3), furnace fuel oil, gas oils and light industrial fuel.

Heavy fuel oil (HFO) : all grades of residual type fuels including low sulphur. Usually used for steam and electric power generation and diesel motors. Includes fuel oil nos. 4, 5 and 6. (Canadian/Foreign) – it is important to distinguish between Canadian versus imported Heavy Fuel Oil as each carries a different energy content, and is used to validate the integrity of Canada’s Energy Balances.

Propane : is a three-carbon alkane, normally a gas, but compressible to a transportable liquid. It is derived from other petroleum products during oil or natural gas processing. It is commonly used as a fuel for engines, barbeques and home heating systems.

Diesel : all grades of distillate fuel used for diesel engines including low sulphur content (lower than 0.05%). Does not include diesel used for transportation off the plant site.

Spent pulping liquor : A by-product in the paper making process, containing carbohydrate and lignin decomposition products. Also known as black liquor.

Orimulsion : is a registered trademark name for a bitumen-based fuel that was developed for industrial use. Bitumen is a mixture of organic liquids that are highly viscous, black, sticky, entirely soluble in carbon disulfide and composed primarily of highly condensed polycyclic aromatic hydrocarbons. Currently orimulsion is used as a commercial boiler fuel in power plants worldwide.

F – Gaseous fuel types used to generate electricity

Any energy form consumed not otherwise identified on the questionnaire. Specify in the spaces provided.

Waste gasification : the process of waste gasification involves converting the organic material within the waste into synthetic natural gas (syngas), which is a mixture of carbon monoxide and hydrogen gas. The syngas is used to produce electricity in the same way that natural gas is combusted for energy production-in combined-cycle mode.

Gasification : uses high temperatures in the presence of oxygen to convert solid biomass into gas (known as producer gas) to fuel a turbine to generate electricity.

Natural Gas : a mixture of hydrocarbons (principally methane) and small quantities of various hydrocarbons existing in the gaseous phase or in solution with crude oil in underground reservoirs.

Coke oven gas : is obtained as a by-product of the manufacture of coke oven coke for the production of iron and steel.

Methane : is a chemical compound with the molecular formula CH4. It is the simplest alkane, and the principal component of natural gas. Burning methane in the presence of oxygen produces carbon dioxide and water.

Refinery fuel gas : a gaseous mixture of methane, light hydrocarbons, hydrogen, and other miscellaneous species (nitrogen, carbon dioxide, hydrogen sulphide, etc ) that is produced in the refining of crude oil and/or petrochemical processes and that is separated for use as a fuel in boilers and process heaters throughout the refinery.

G – Other fuel types used to generate electricity

Nuclear : is any nuclear technology designed to extract usable energy from atomic nuclei via controlled nuclear reactions. The most common method today is through nuclear fission, though other methods include nuclear fusion and radioactive decay.

Steam from waste heat : The amount of electricity generated when waste heat is recaptured to run a steam generator.

H – Units of measure

Kilojoules per kilograms (kj/kg)

Kilojoules per litres (kj/l)

Kilojoules per cubic meter (kj/m3)

Metric tonnes (t)

Kilolitres (kl)

Thousands of cubic metres (103m3)

Kilograms (kg)

Canadian dollars ($)

Megawatts per hour (MW.h)

I – Reporting categories

Average heat content
The energy content one can expect to obtain from burning various raw materials.

Quantity
Please indicate the amount or volume of fuel used to generate electricity.

Total Cost
Please indicate the fuel cost in Canadian dollars.

Generation
Shaded grey area is reserved for Statistics Canada use only.
Please complete the total combined electricity generation in the “ MW.h ” box.

Electricity Generation
Indicate the total (combined) amount of electricity generated by all fuel types used.

Note : If your company is reporting for more than one generator (steam, combustion turbine, etc ), please indicate separately the electricity generated by generator type on a separate questionnaire.

Thank you for your participation.