Canadian Internet Use Survey (CIUS)

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Start your survey

Have you been invited to participate in this survey via email or mail? To log in to the survey, complete the following steps.

Step 1: Visit the electronic questionnaire portal and select Start my survey.

Step 2: Enter your secure access code (you will find this code in the invitation letter or email you previously received from Statistics Canada).

Step 3: Complete the survey.

Are you missing your secure access code, or do you need help?

Phone:

1-877-949-9492
(TTY: 1-800-363-7629)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern time

If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.

Email:

 

The purpose of the 2020 Canadian Internet Use Survey is to gather data on how digital technologies and the Internet are transforming society, the economy, and the everyday lives of Canadians.

Collected data is used to inform evidence-based policymaking, research and program development, and provide internationally comparable statistics on the use of digital technologies. For example, the data of this survey is used to:

  • guide government efforts to provide households with more reliable and affordable high-speed Internet
  • develop policies to protect individuals from online privacy and security risks
  • research the impacts of digital technologies on well-being and new gig-based employment
  • better understand the digital skills needed for learning and the future of work
  • better understand how and why people use online services, like shopping and social media, and what barriers prevent people from making the most of the internet and new technology
  • improve online government services and make them more user-friendly.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Collection periods:

From October 30, 2020 to March 3, 2021

Collection methods:
Electronic questionnaire and follow up by telephone interview
Survey participation:
Voluntary
  • Block Information Confidentiality

    Confidentiality

    Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19. Your information will be kept strictly confidential.

  • Block Information on Record Linkage

    Record Linkage

    To enhance the data from this survey and to reduce the response burden, Statistics Canada may combine the information you provide with data from other surveys or administrative sources.

  • Block Information on Topics covered in the survey

    Topics covered in the survey

    The survey asks questions about:

    • access to the Internet
    • Internet connected devices
    • use of smartphone
    • use of the Internet
    • digital technologies and social connections
    • use of government online services
    • e-commerce
    • security, privacy and trust
    • digital skills
    • labour market activities
    • online work
    • household Internet connection
    • impacts of Internet use from COVID.
  • Block Information on Published data

    Published data

    Statistics Canada publishes the results of its surveys in many formats. To find all the documents related to this survey, follow the links below and type the name of the survey in the search engine located at the left of your screen to filter the results.

    Data: You will find tables, profiles of a community or region, thematic maps, public use microdata files, and data visualization tools.

    Analysis: You will have direct access to Stats in brief (e.g., releases from The Daily, fact sheets), articles and reports, and journals and periodicals.

  • For more information about this survey (questionnaires, definitions, data sources and methods used): survey number 4432
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