Study on International Money Transfers

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Have you been invited to participate in this survey via email or mail? To log in to the survey, complete the following steps.

Step 1: Visit the electronic questionnaire portal and select Start my survey.

Step 2: Enter your secure access code (you will find this code in the invitation letter or email you previously received from Statistics Canada).

Step 3: Complete the survey.

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Phone:
1-877-949-9492
(TTY : 1-800-363-7629)
Monday to Friday (except holidays) from 8:00 a.m. to 7:00 p.m., Eastern Time

Email: STATCAN.infostats-infostats.STATCAN@canada.ca

 

The Government of Canada has made a commitment to lower the costs associated with transferring money from Canada to other countries. The information collected in this study will help guide policies and programs to help lower the costs to send money outside Canada, and allow for safer, more reliable money transfers. This study explores topics such as the various ways to send money, reasons for choosing one method over another, the different uses of the money, as well as amounts transferred, fees and frequency of transferring money.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Collection period:

From April 18 to July 16, 2018 

Collection methods:
Electronic questionnaire and telephone interview
Survey participation:
Voluntary
  • Block Information Confidentiality

    Confidentiality

    Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19. Your information will be kept strictly confidential.

  • Block Information on Rrecord linkage

    Record linkage

    To enhance the data from this survey and to reduce the reporting burden, Statistics Canada may combine the information you provide with other survey or administrative data sources.

  • Block Information on Topics covered in the survey

    Topics covered in the survey

    The survey asks questions about:

    • how much and how often money is sent
    • ways to send money
    • reasons for sending money
    • cost of money transfers
  • Block Information on Published Data

    Published Data

    Statistics Canada publishes the results of its surveys in many formats. To find all the documents related to this survey, follow the links below and type the name of the survey in the search engine located at the left of your screen to filter the results.

    Data: You will find tables, profiles of a community or region, thematic maps, public use microdata files, and data visualization tools.

    Analysis: You will have direct access to Stats in brief (e.g., releases from The Daily, fact sheets), articles and reports, and journals and periodicals.

  • Block Information on Brochure

    Brochure

    International money transfers – lowering costs and improving experiences

    Many people send money to relatives and friends living outside Canada. This money helps cover living costs and contributes to development and education in other countries.

    Canada ranks fifth in the world for sending international money transfers, but our fees are higher than other countries.

    Statistics Canada and Global Affairs Canada are working together on the Study on International Money Transfers. The information you provide will help the Government of Canada develop programs to allow for safer, more reliable, and lower-cost international money transfers.

    Topics covered by the study:

    • How much and how often money is sent
    • Ways to send money
    • Reasons for sending money
    • Cost of money transfers

    Your participation is important

    Every answer counts. Even if you do not send money, your responses are important since they represent other people like you. Your participation ensures the data is the best it can be!

    Participation is easy

    Statistics Canada is conducting the study across Canada, both online and by phone. The study is available in English, French, Arabic, Cantonese, Mandarin, Punjabi and Spanish. All the details you need to participate are in the letter you received with this brochure.

    Your Privacy is Important to us

    All information collected by Statistics Canada is strictly confidential and is protected under the Statistics Act. When survey data is released, your answers will be combined with other participants. We will not release any information linking you to the data you provide.

    Contact us:

    Email: STATCAN.infostats-infostats.STATCAN@canada.ca

    Telephone: 1-877-949-9492

    Mail to:
    Statistics Canada
    Attention of Director, Special Surveys Division
    150 Tunney’s Pasture Driveway
    Ottawa, Ontario
    K1A 0T6

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  • Questionnaires (Arabic, Cantonese, English, Mandarin, Punjabi, Spanish)
  • Definitions, data sources and methods: survey number 5258
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