Travel arrangement and reservation service industry surpasses 2019 total operating revenue
The operating revenue of the travel arrangement and reservation services industry group surged 53.5% to a record high of $15.2 billion in 2023, up 3.8% from 2019, before the COVID-19 pandemic.
This industry group is composed of three industries: tour operators, travel agencies, and other travel arrangement and reservation services. Tour operators accounted for the largest share of revenue in 2023, at 59.7%.
It should be noted that travel arrangement and reservation services can be offered to Canadians, mostly digitally, by firms that operate legal entities from foreign countries. Purchases made by Canadian consumers from foreign companies are not included in these estimates.
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