Age – 2021 Census promotional material

Help spread the word about 2021 census data on age in Canada. These data were released on April 27, 2022.

Quick facts

  • The working-age population (persons aged 15 to 64) has never been older. More than 1 in 5 persons (21.8%) in this population is close to retirement, that is, aged 55 to 64. This proportion represents an all-time high in the history of Canadian censuses.
  • In Canada, the population aged 15 to 64 still represents a larger share of the total population (64.8%) than in the other G7 countries, particularly Japan (less than 60%). The proportion for the United States is very close to Canada's.
  • Millennials are the generation that account for the largest share of the working-age population (33.2%), or those aged 15 to 64.four Canadians (73.7%) lived in one of Canada's large urban centres in 2021, up from 73.2% five years earlier.

Resources

Social media content

Statistics Canada encourages our community supporters to post our content and images to their own social media accounts. You can save the images to your device and copy and paste the text content to your social media platforms to share.

Post 1

Grandfather pushing their grandchild on a park swing.

According to the #2021Census, more than 21.8% of people aged 55 to 64 years old in Canada are close to retirement. This is the highest rate ever recorded. To learn more about Canada's aging population: https://bit.ly/3rjh07Q

Post 2

Smiling senior couple looking at a wooden model of a house being held in their hands

*Make your own social media post with data from your municipality. Find the data at Census of Population and fill in the post below.*

Statistics Canada has released new data from the #2021Census on age and type of dwellings! The average age of the population in [INSERT YOUR MUNICIPALITY'S NAME] is now [INSERT AVERAGE AGE]! https://bit.ly/3rjh07Q

Web images

Age tile (JPG, 103 KB)
A multigenerational family

Terms of use

See the Census engagement toolkits—Terms of use for information on the approved use of official wordmarks, identifiers and content.

Date modified:

Monthly Survey of Manufacturing: National Weighted Rates by Source and Characteristic - April 2022

National Weighted Rates by Source and Characteristic - April 2022
Table summary
The information is grouped by Sales of goods manufactured, Raw materials and components, Goods / work in process, Finished goods manufactured, Unfilled Orders, Capacity utilization rates (appearing as row headers), and Data source as the first row of column headers, then Response or edited, and Imputed as the second row of column headers, calculated by percentage.
  Data source
Response or edited Imputed
%
Sales of goods manufactured 86.7 13.3
Raw materials and components 77.1 22.9
Goods / work in process 79.4 20.6
Finished goods manufactured 76.2 23.8
Unfilled Orders 80.0 20.0
Capacity utilization rates 68.9 31.1

Jobs in data collection — Northern recruitment campaign

This recruitment campaign is part of Statistics Canada's Inuit Hiring Strategy, whose objective is to establish a sustainable and robust workforce in Canada's Northern Territories (Yukon, Northwest Territories, Nunavut, Nunavik and Nunatsiavut).

The department is committed to hiring in the Northern Territories in an effort to improve operational efficiencies and to have a staff with a local lens. Hence, we are encouraging candidates to apply that have extensive experience living in the Northern Territories, and that are knowledgeable of Indigenous culture and local customs. The department is also attempting to increase it's language capacity, and will be seeking employees that speak Inuktitut and Innuinnaqtun.

Our department is fully committed in the recruitment of Inuit Land Claim Beneficiaries as required by their respective land claims.

Current opportunities

Northwest (Yukon, Northwest Territories, Nunavut)

  • There are currently no opportunities for this region.

Northeast (Nunavik, Nunatsiavut)

  • There are currently no opportunities for this region.

Analytical Guide – Portrait of Canadian Society 3: Impacts of Rising Prices

1.0 Description

The survey series Portrait of Canadian Society (PCS) is a new Statistics Canada initiative. It is a probabilistic web panel that involves asking the same group of participants to complete four brief online surveys over a one-year period. For now, this is an experimental project which is part of a larger effort to modernize our data collection methods and activities. The goal is to collect important data on Canadian society more efficiently, more rapidly and at a lower cost compared to traditional survey methods. We will be able to test this collection method and refine it over time.

The experimental nature of this project and its high degree of non-response have an impact on which estimates should be produced using the web panel. Survey weights were adjusted to minimise potential bias that could arise from panel non-response; non-response adjustments and calibration using available auxiliary information were applied and are reflected in the survey weights provided with the data file. Despite these adjustments, the high degree of non-response to the panel increases the risk of remaining bias, which may impact estimates produced using the panel data. More information about the weighting methods used to adjust for non-response can be found in Section 5. Data quality guidelines and considerations are outlined in Section 6.

Each survey in the series is administered to a sub-sample of General Social Survey - Social Identity (GSS-SI) respondents who agreed to participate in additional surveys when completing the GSS-SI.

From April 19 to May 1, 2022, Statistics Canada conducted the Portrait of Canadian Society: Impacts of Rising Prices (PCS-IRP). This survey was the third wave of the PCS.

The purpose of this survey is to help us better understand how the rising cost of basic needs such as food, transportation and housing is affecting Canadians' spending behavior and their ability to meet day-to-day expenses.

This manual has been produced to facilitate the manipulation of the microdata file of the PCS-IRP survey results.

Any questions about the data set or its use should be directed to:

Statistics Canada

Client Services
Centre for Social Data Integration and Development
Telephone: 613-951-3321 or call toll-free 1-800-461-9050
Fax: 613-951-4527
E-mail: csdid-info-cidds@statcan.gc.ca

2.0 Survey methodology

2.1 Target and survey population

The PCS-IRP is a sample survey with a cross-sectional design. Each survey in the series is administered to a sub-sample of General Social Survey - Social Identity (GSS-SI) respondents who agreed to participate in additional surveys when completing the GSS-SI.

The target population for the Portrait of Canadian Society (PCS) is the same as that of the GSS-SI, The target population includes all persons 15 years of age and older in Canada, excluding:

  1. Residents of Yukon, the Northwest Territories, and Nunavut;
  2. Full-time residents of institutions;
  3. Residents of First Nations reserves.

The frame used for GSS-SI, as well as the sampling strategy, are described in section 5 of the 2020 GSS-SI User Guide.

2.2 Sample Design and Size

To recruit the sample for Portrait of Canadian Society (PCS), recruitment questions were added at the end of General Social Survey – Social Identity (GSS-SI). Approximately 22% of GSS-SI respondents agreed to be approached for future surveys. They formed the sample for PCS.

The table below provides the number of respondents at each stage of the PCS-IRP design.

Number of respondents at each stage of the PCS-IRP design.
Stages of the Sample n
Dwellings selected for GSS-SI. 86,804
Individuals who responded to GSS-SI 34,044
Individuals who agreed to be approached for further surveys 7,502
Raw sample for surveys of the PCS 7,502
Panelists who participated in PCS-IRP 3,191

The table below provides the number of respondents for PCS-IRP by region, age group, and sex.

Number of respondents for PCS-IRP by region, age group, and sex.
Area Domain n
Geography Canada 3,191
Atlantic provinces 483
Quebec 615
Ontario 1,073
Prairies 626
British-Columbia 394
Age Group All 3,191
15-24 122
25-34 466
35-44 700
45-54 617
55-64 578
65-74 546
75+ 162
Sex All 3,191
Male 1,624
Female 1,567

3.0 Data collection

PCS: Recruitment

The recruitment for PCS was done by adding two recruitment questions at the end of the GSS-SI questionnaire. GSS-SI was administered from August 17, 2020 to February 8, 2021. The first question asked if respondents would like to participate in a series of short, 15-20 minute surveys about important social topics. The respondents who answered "yes" to this question were asked to provide their email address and cellular phone number. This sub-sample of GSS-SI formed the sample for PCS.

PCS-IRP – Impacts of Rising Prices

All respondents from GSS-SI who answered "yes" to the recruitment questions were sent an email invitation with a link to the PCS-IRP and a Secure Access Code (SAC) to complete the survey online. Collection for the survey began April 19th, 2022. Reminder emails were sent on April 21, April 25 and April 28. The application remained open until May 1 2022.

Record Linkage:

To enhance the data from PCS-IRP and reduce the response burden, information provided by respondents was combined with information from the General Social Survey - Social Identity. The GSS-SI is the source of socio-demographic variables available on the PCS-IRP.

3.1 Disclosure control

Statistics Canada is prohibited by law from releasing any data which would divulge information obtained under the Statistics Act that relates to any identifiable person, business or organization without the prior knowledge or the consent in writing of that person, business or organization. Various confidentiality rules are applied to all data that are released or published to prevent the publication or disclosure of any information deemed confidential. If necessary, data is suppressed to prevent direct or residual disclosure of identifiable data.

4.0 Data quality

Survey errors come from a variety of different sources. They can be classified into two main categories: non-sampling errors and sampling errors.

4.1 Non-sampling errors

Non-sampling errors can be defined as errors arising during the course of virtually all survey activities, apart from sampling. They are present in both sample surveys and censuses (unlike sampling error, which is only present in sample surveys). Non-sampling errors arise primarily from the following sources: non-response, coverage, measurement and processing.

4.1.1 Non-response

Non-response is both a source of non-sampling error and sampling error. Non-response result from a failure to collect complete information from all units in the selected sample. Non-response is a source of non-sampling error in the sense that non-respondents often have different characteristics from respondents, which can result in biased survey estimates if non-response bias is not fully eliminated through weighting adjustments. The lower the response rate, the higher the risk of bias. Non-response is also a source of sampling error; this is discussed further in Section 6.2.

The PCS-IRP survey design is carried out in multiple stages, each of which results in some non-response. The table below summarizes the response rate at each of these stages and the resulting cumulative response rate for PCS-IRP.

The table below summarizes the response rate at each of these stages and the resulting cumulative response rate for PCS-IRP.
Survey stage Number of respondents Response rate
GSS-SI 34,044 40.3%
Opt-in to additional surveys among GSS-SI respondents 7,502 22.0%
Response to PCS-IRP among panel participants 3,191 42.5%
Cumulative response rate   3.8%

4.1.2 Coverage errors

Coverage errors consist of omissions, erroneous inclusions, duplications and misclassifications of units in the survey frame. Since they affect every estimate produced by the survey, they are one of the most important types of error. Coverage errors may cause a bias in the estimates and the effect can vary for different sub-groups of the population. This is a very difficult error to measure or quantify accurately.

The PCS-IRP data is collected from people aged 15 years and over living in private dwellings within the 10 provinces. Excluded from the survey's coverage are: residents of Yukon, the Northwest Territories, and Nunavut; full-time residents of institutions, and residents of First Nations reserves. These groups together represent an exclusion of less than 2% of the Canadian population aged 15 and over.

Since PCS-IRP uses the GSS-SI sample and was collected from April 19 to May 1, 2022, there is an undercoverage of residents of the 10 provinces that turned 15 since August 17, 2020, the beginning of GSS-SI collection. There is also undercoverage of those without internet access, since PCS-IRP was collected entirely online. This undercoverage is greater amongst those age 65 years and older.

4.1.3 Measurement errors

Measurement errors (or sometimes referred to as response errors) occur when the response provided differs from the real value; such errors may be attributable to the respondent, the questionnaire, the collection method or the respondent's record-keeping system. Such errors may be random or they may result in a systematic bias if they are not random.

4.1.4 Processing errors

Processing errors are the errors associated with activities conducted once survey responses have been received. They include all data handling activities after collection and prior to estimation. Like all other errors, they can be random in nature, and inflate the variance of the survey's estimates, or systematic, and introduce bias. It is difficult to obtain direct measures of processing errors and their impact on data quality especially since they are mixed in with other types of errors (nonresponse, measurement and coverage).

4.2 Sampling errors

Sampling error is defined as the error that results from estimating a population characteristic by measuring a portion of the population rather than the entire population. For probability sample surveys, methods exist to calculate sampling error. These methods derive directly from the sample design and method of estimation used by the survey.

The most commonly used measure to quantify sampling error is sampling variance. Sampling variance measures the extent to which the estimate of a characteristic from different possible samples of the same size and the same design differ from one another. For sample designs that use probability sampling, the magnitude of an estimate's sampling variance can be estimated.

Factors affecting the magnitude of the sampling variance include:

  1. The variability of the characteristic of interest in the population: the more variable the characteristic in the population, the larger the sampling variance.
  2. The size of the population: in general, the size of the population only has an impact on the sampling variance for small to moderate sized populations.
  3. The response rate: the sampling variance increases as the sample size decreases. Since non-respondents effectively decrease the size of the sample, non-response increases the sampling variance.
  4. The sample design and method of estimation: some sample designs are more efficient than others in the sense that, for the same sample size and method of estimation, one design can lead to smaller sampling variance than another.

The standard error of an estimator is the square root of its sampling variance. This measure provides an indication of sampling error using the same scale as the estimate whereas the variance is based on squared differences.

The coefficient of variation (CV) of an estimate is a relative measure of the sampling error. It is defined as the estimate of the standard error divided by the estimate itself. It is very useful for measuring and comparing the sampling error of quantitative variables with large positive values. However, it is not recommended for estimates such as proportions, estimates of change or differences, and variables that can have negative values.

It is considered a best practice at Statistics Canada to report the sampling error of an estimate through its 95% confidence interval. The 95% confidence interval of an estimate means that if the survey were repeated over and over again, , the confidence interval would cover the true population value 95% of the time (or 19 times out of 20).

5.0 Weighting

The principle behind estimation in a probability sample is that each unit selected in the sample represents, besides itself, other units that were not selected in the sample. For example, if a simple random sample of size 100 is selected from a population of size 5,000, then each unit in the sample represents 50 units in the population. The number of units represented by a unit in the sample is called the survey weight of the sampled unit.

The weighting phase is a step that calculates, for each person, an associated sampling weight. This weight appears on the microdata file, and must be used to derive estimates representative of the target population from the survey. For example, if the number of individuals who smoke daily is to be estimated, it is done by selecting the records referring to those individuals in the sample having that characteristic and summing the weights entered on those records. The weighting phase is a step which calculates, for each record, what this number is. This section provides the details of the method used to calculate sampling weights for the PCS-IRP.

The weighting of the sample for the PCS-IRP has multiple stages to reflect the stages of sampling, participation and response to get the final set of respondents. The following sections cover the weighting steps to create the survey weights for PCS-IRP.

5.1 Design weights

The initial panel weights are the final calibrated GSS-SI weights. These are the GSS-SI design weights adjusted for out-of-scope units and GSS-SI nonresponse, and then calibrated to population control totals. More information on these weights is available in section 8.1 of the GSS-SI user guide.

5.2 Nonresponse/Nonparticipation Adjustment

During collection of the PCS-IRP, responses are obtained only from a proportion of sampled units. Individuals who responded to GSS-SI may decide not to opt-in to additional surveys and therefore not participate in the panel. Additionally, some individuals who opted into the panel, do not respond during PCS-IRP collection. Weights of the nonresponding and nonparticipating units were redistributed to participating units. Units that did not participate in the panel had their weights redistributed to the participating units with similar characteristics within response homogeneity groups (RHGs).

The variables available for building the RHGs were available for both responding and non-responding units. These included personal characteristics (such as age, gender, education, population group, sexual orientation, employment information, voting behaviour, and personal income), household characteristics (such as home ownership and household income), and variables related to GSS-SI collection (such as the month of GSS response and whether response was online or interviewer-assisted). An adjustment factor was calculated within each response group as follows:

Sum of weights of respondents and nonrespondentsSum of weights of respondents

The weights of the respondents were multiplied by this factor to produce the non-response adjusted weights. The nonparticipating units were dropped from the weighting process at this point.

5.3 Calibration

Control totals were computed using demography projection data. For individual units with very high weights, weight trimming was applied to make sure there were no units that were overly influential. The trimmed weights were then calibrated to known population totals. During calibration, an adjustment factor is calculated and applied to the survey weights. This adjustment is made such that the weighted sums match the control totals. Three sets of population control totals were used for PCS-IRP:

  1. Geographic region, age group, and sex. The geography and age groupings selected for calibration took into account the sometimes small number of respondents in different categories. The five geographic regions used for calibration were the Atlantic Provinces, Quebec, Ontario, the Prairie Provinces, and British Columbia. The age groups used were 15-34 year olds, 35-64 year olds, and those aged 65 years or more.
  2. Sub-regional geographies. Respondent weights were also calibrated so that the sum within each province, as well as within the CMAs of Montreal, Toronto, and Vancouver, match population control in those sub-regional geographies.
  3. Age group at a national level. Respondent weights were calibrated to population totals (nationally) within more granular age groupings. These groupings were defined as 15-24 year olds, 25-34 year olds, etc. up to respondents aged 75 years or more.

5.4 Bootstrap weights

Bootstrap weights were generated for the PCS-IRP survey respondents. Each bootstrap replicate was generated based on the initial PCS-IRP design weights, and then adjusted for non-response, trimmed and calibrated as described above.

6.0 Guidelines for tabulation, analysis and release

This chapter of the documentation outlines the guidelines to be adhered to by users tabulating, analyzing, publishing or otherwise releasing any data derived from the survey microdata files. With the aid of these guidelines, users of microdata should be able to produce the same figures as those produced by Statistics Canada and, at the same time, will be able to develop currently unpublished figures in a manner consistent with these established guidelines.

6.1 Rounding guidelines

Users are urged to adhere to the following rounding guidelines when producing estimates and statistical tables computed from these microdata files:

  • a) Estimates in the main body of a statistical table are to be rounded using the normal rounding technique. In normal rounding, if the first or only digit to be dropped is 0 to 4, the last digit to be retained is not changed. If the first or only digit to be dropped is 5 to 9, the last digit to be retained is raised by one.
  • b) Marginal sub-totals and totals in statistical tables are to be derived from their corresponding unrounded components and then are to be rounded themselves using normal rounding. Averages, rates, percentages, proportions and ratios are to be computed from unrounded components (i.e. numerators and/or denominators) and then are to be rounded themselves using normal rounding. Sums and differences are to be derived from their corresponding unrounded components and then are to be rounded themselves using normal rounding.
  • c) In instances where, due to technical or other limitations, a rounding technique other than normal rounding is used resulting in estimates to be published or otherwise released which differ from corresponding estimates published by Statistics Canada, users are urged to note the reason for such differences in the publication or release document(s).
  • d) Under no circumstances are unrounded estimates to be published or otherwise released by users. Unrounded estimates imply greater precision than actually exists.

6.2 Sample weighting guidelines for tabulation

The PCS-IRP uses a complex sample design and estimation method, and the survey weights are therefore not equal for all the sampled units. When producing estimates and statistical tables, users must apply the proper survey weights. If proper weights are not used, the estimates derived from the microdata files cannot be considered to be representative of the survey population, and will not correspond to those produced by Statistics Canada.

6.3 Release guidelines for quality

Before releasing and/or publishing any estimates, analysts should consider the quality level of the estimate. Given the experimental nature of the PCS-IRP and its high degree of non-response, all estimates produced using the web panel should be accompanied by a quality warning to use the estimates with caution.

While data quality is affected by both sampling and non-sampling errors, this section covers quality in terms of sampling error. It is considered a best practice at Statistics Canada to report the sampling error of an estimate through its 95% confidence interval (CI). The confidence interval should be released with the estimate, in the same table as the estimate. In addition to the confidence intervals, PCS-IRP estimates are categorized into one of two release categories:

Category E

The estimate and confidence interval should be flagged with the letter E (or some similar identifier) and accompanied by a quality warning to use the estimate with caution. Data users should use the 95% confidence interval to assess whether the quality of the estimate is sufficient.

Category F

The estimate and confidence interval are not recommended for release. They are deemed of such poor quality, that they are not fit for any use; they contain a very high level of instability, making them unreliable and potentially misleading. If analysts insist on releasing estimates of poor quality, even after being advised of their accuracy, the estimates should be accompanied by a disclaimer. Analysts should acknowledge the warnings given and undertake not to disseminate, present or report the estimates, directly or indirectly, without this disclaimer. The estimates should be flagged with the letter F (or some similar identifier) and the following warning should accompany the estimates and confidence intervals: "Please be warned that these estimates and confidence intervals [flagged with the letter F] do not meet Statistics Canada's quality standards. Conclusions based on these data will be unreliable, and may be invalid."

The rules for assigning an estimate to a release category depends on the type of estimate.

Release Rules for Estimated Proportions and Estimated Counts

Estimated proportions and estimated counts are computed from binary variables. Estimated counts are estimates of the total number of persons/households with a characteristic of interest; in other words, they are the weighted sum of a binary variable (e.g., estimated number of immigrants). Estimated proportions are estimates of the proportion of persons/households with a characteristic of interest (e.g., estimated proportion of immigrants in the general population). Estimated counts and proportions can also be computed from categorical variables: that is, estimates of the number or proportion of persons/household who belong to a category.

The release rules for estimated proportions and estimated counts are based on sample size. Table 1 provides the release rules for the PCS-IRP, for all estimated proportions and counts except estimates for visible minorities.

Table 1: General rules for proportions and counts, except visible minority estimates
Sample Size (n) Release Category Action
n ≥ 175 E Release with quality warning; users should use CI as quality indicator
n < 175 F Suppress the estimate and its CI for quality reasons

For estimated proportions, n is defined as the unweighted count of the number of respondents in the denominator (not the numerator) of the proportion. For estimated counts, n is defined as the unweighted count of the number of respondents with nonzero values that contribute to the estimate.

Special rules for estimates by visible minority

Table 2 provides special release rules that are to be used whenever estimates are produced for a visible minority group (i.e., using VISMIN or VISMINFL). Special rules are required because of the GSS-SI sample design that included an oversample of certain visible minority groups.

Table 2: Special rules for proportions and counts for visible minority estimates
Sample Size (n) Release Category Action
 n ≥ 330 E Release with quality warning; users should use CI as quality indicator
n < 330 F Suppress the estimate and its CI for quality reasons

Given the number of respondents to the PCS-IRP, these rules imply that individual visible minority groups cannot be used as domains for analysis based on the PCS-IRP but that analysis by VISMINFL is permissible. On the other hand, given that the experiences of different visible minority groups can be very different from each other, it may not be suitable to produce an estimate for all visible minority groups together (VISMINFL = 1). It is therefore recommended that, even though these estimates should not be disseminated, estimates by the more disaggregated VISMIN categories be compared between them before deciding to group all visible minority groups together.

Release Rules for Means and Totals of Quantitative Variables

The release rules for the estimated means and totals of quantitative variables or amounts are based on the sample size and on the CV of the estimate. Table 3 provides the release rules for the PCS-IRP, except visible minority estimates.

Table 3: General rules for means and totals
Sample Size (n) Release Category Action
n ≥ 175 and CV ≤ 50% E Release with quality warning; users should use CI as quality indicator
n < 175 or CV > 50% F Suppress the estimate and its CI for quality reasons

For estimated means, n is defined as the unweighted count of the number of respondents that contribute to the estimate including values of zero. For estimated totals, n is defined as the unweighted count of the number respondents with nonzero values that contribute to the estimate.

Special rules for estimates by visible minority

Table 4 provides special release rules that are to be used whenever estimates are produced for a visible minority group (i.e., using VISMIN or VISMINFL). Special rules are required because of the GSS-SI sample design that included an oversample of certain visible minority groups.

Table 4: Special rules for means and totals for visible minority estimates
Sample Size (n) Release Category Action
n ≥ 330 and CV ≤ 50% E Release with quality warning; users should use CI as quality indicator
n < 330 or CV > 50% F Suppress the estimate and its CI for quality reasons

Given the number of respondents to the PCS-IRP, these rules imply that individual visible minority groups cannot be used as domains for analysis based on the PCS-IRP but that analysis by VISMINFL is permissible. On the other hand, given that the experiences of different visible minority groups can be very different from each other, it may not be suitable to produce an estimate for all visible minority groups together (VISMINFL = 1). It is therefore recommended that, even though these estimates should not be disseminated, estimates by the more disaggregated VISMIN categories be compared between them before deciding to group all visible minority groups together.

Release Rules for Differences

In order to assign a release category for an estimated difference between two estimates, the analyst must first determine the release category of each of the two estimates using the rules described above. Next, the release category of the estimated difference or the estimate of change is assigned the lower release category of the two estimates; this can be specified as follows:

  • If one or both estimates are category F estimates, then assign the estimated difference to category F and suppress it.
  • Otherwise, assign the estimated difference to category E and release with a quality warning.

Additional Rules Regarding Confidence intervals

The above release rules should suppress most estimates and confidence intervals of poor quality. There are also two additional conditions that indicate that a confidence interval is of poor quality. An estimate and its confidence interval should be assigned to release category F if either of the following two conditions are true:

  • The lower bound of the 95% confidence interval is equal to the upper bound of the interval; in other words, the confidence interval is of length zero. (Exceptions are if the estimate corresponds to a calibration control total.)
  • The lower bound or upper bound of the 95% confidence interval is not a plausible value for the estimate. For example, the lower bound for an estimated proportion is negative.

Client Relationship Management System (2022 Update) - Privacy impact assessment summary

Introduction

Statistics Canada has been leveraging a Client Relationship Management (CRM) solution to help support the provision of client service delivery, business respondent relations, microdata access and Census respondent relations. However, the existing system and underlying database have become increasingly more complex, hard to maintain and challenging to adapt to new realities.

Therefore, in line with the Statistics Canada's modernization objectives, the CRM system is being updated to support a strategic, holistic and consistent approach to the collection of quality client business intelligence data that can help to strategically respond to clients' needs and better serve Canadians.

Objective

A privacy impact assessment for the CRM System was conducted to determine if there were any privacy, confidentiality or security issues with this system and, if so, to make recommendations for their resolution or mitigation.

Description

The new CRM system is a cloud-based software solution that allows us to move to the Protected B cloud, in alignment with the Statistics Canada's cloud migration initiative, as well as leverage modern technology to integrate enhanced security features and better support our business processes.

The new platform will be used by Statistics Canada employees to record details about meaningful client interactions, as is done in the current software. The client information entered is related to:

  • general inquiries from individuals, organizations and media
  • transactions for paid and unpaid services and products (e.g., contracts, licensing agreements, invoices and method of payment)
  • personal client information for recontact purposes (e.g., names, contact information)
  • client requests for access to data and analytical platforms (e.g., research proposals, security clearance information)
  • business respondent information to monitor and document operational decisions related to data collection and response burden for business data that is collected under the Statistics Act (e.g., respondent name, business name, contact information, business size and sector, correspondence).

Risk Area Identification and Categorization

The PIA identifies the level of potential risk (level 1 is the lowest level of potential risk and level 4 is the highest) associated with the following risk areas:

a) Type of program or activity

Administration of program or activity and services

Risk scale: 2

b) Type of personal information involved and context

Only personal information, with no contextual sensitivities, collected directly from the individual or provided with the consent of the individual for disclosure under an authorized program.

Risk scale: 1

c) Program or activity partners and private sector involvement

Within the institution (among one or more programs within the same institution)

Risk scale: 1

d) Duration of the program or activity

Long-term program or activity.

Risk scale: 3

e) Program population

The program's use of personal information for internal administrative purposes affects certain employees.

Risk scale: 1

f) Personal information transmission

The personal information is used in a system that has connections to at least one other system.

Risk scale: 2

g) Technology and privacy

Statistics Canada is proceeding with a cloud-based Client Relationship Management (CRM) solution (MS Dynamics 365) which is a Software-as-a-Service (SaaS) solution that will be hosted in the protected B Azure cloud. The system will only be used by internal staff of Statistics Canada as a method to consistently record inbound or outbound client interactions and personal information about clients or to record interactions with respondents for certain operational processes (e.g., response burden monitoring). Information will be sent to and received from other internal systems to ensure that complete and quality information can be efficiently generated in a safe and secure manner. Selected information from the CRM system will also be used to populate external dashboards so that clients requesting information using web forms can view the status of their requests on their personal dashboard. External users will not have access to the CRMS directly.

h) Potential risk that in the event of a privacy breach, there will be an impact on the individual or employee.

There is a very low risk of a breach of the personal information being disclosed without proper authorization. The impact on the individual would be low given the low sensitivity of the information being included in the system.

i) Potential risk that in the event of a privacy breach, there will be an impact on the institution.

There is a very low risk of a breach of the personal information being disclosed without proper authorization. There could be a negative impact on the institution with regards to the public's perception of Statistics Canada's information protection practices.

Conclusion

This assessment of the Client Relationship Management System did not identify any privacy risks that cannot be managed using existing safeguards.

Employee Wellness Surveys - Privacy impact assessment summary

Introduction

This privacy impact assessment (PIA) is to assess the privacy impact of the Employee Wellness Surveys (EWS) and associated Pulse check Surveys, which will operate under the Financial Administration Act and link self-response data (from the internally administered online survey) to existing administrative databases.

Objective

A privacy impact assessment for EWS and associated Pulse check Surveys was conducted to determine if there were any privacy, confidentiality or security issues with this initiative and, if so, to make recommendations for their resolution or mitigation.

Description

The HR Business Intelligence, Wellness, and Transformation Division at Statistics Canada has the mandate of developing robust EWS and associated Pulse Check Surveys for internal collection (i.e., the survey will only be administered to Statistics Canada and Statistical Survey Operations employees). These surveys will use valid and published scales (please see project description for specific information on these scales) which will be linked to relevant administrative databases -in order to offer up-to-date and representative measurement of the state of Statistics Canada’s psychological health and safety, all while reducing unnecessary response burden on participants. These robust and representative data will then inform evidence-based and appropriate interventions, and provide practical insights and recommendations to all levels of management. More specifically, the EWS will allow the Organizational Health team to understand where challenges to psychological health and safety reside, where resources to help bolster psychological health and safety exist, and how to best improve overall psychological health and safety, and ultimately, performance. Since this program is an internal survey, it will be conducted under the Financial Administration Act, and not the Statistics Act.

Risk Area Identification and Categorization

The PIA identifies the level of potential risk (level 1 is the lowest level of potential risk and level 4 is the highest) associated with the following risk areas:

a) Type of program or activity

Program or activity that does not involve a decision about an identifiable individual.

Risk scale: 1

b) Type of personal information involved and context

Personal information, with no contextual sensitivities after the time of collection, provided by the individual with consent to also use personal information held by another source.

Risk scale: 2

c) Program or activity partners and private sector involvement

Within the institution (among one or more programs within the same institution)

Risk scale: 1

d) Duration of the program or activity

Long-term program or activity.

Risk scale: 3

e) Program population

The program's use of personal information for internal administrative purposes affects all employees.

Risk scale: 2

f) Personal information transmission,

The personal information is used in a system that has connections to at least one other system.

Risk scale: 2

g) Technology and privacy

All personal information will be kept within Statistics Canada, and on Statistics Canada servers. Because of the security measures already in place, a technology or privacy breach risk is low.

h) Potential risk that in the event of a privacy breach, there will be an impact on the individual or employee.

In the case of a privacy breach, there will be an intermediate impact on employees, as this breach could bring embarrassment and slight discomfort to those affected.

i) Potential risk that in the event of a privacy breach, there will be an impact on the institution.

There should be very low impact to the institution in the event of a privacy breach.

Conclusion

This assessment of the EWS did not identify any privacy risks that cannot be managed using existing safeguards.

Retail Commodity Survey: CVs for Total Sales (March 2022)

Retail Commodity Survey: CVs for Total Sales March 2022
Table summary
This table displays the results of Retail Commodity Survey: CVs for Total Sales (March 2022). The information is grouped by NAPCS-CANADA (appearing as row headers), and Month (appearing as column headers).
NAPCS-CANADA Month
202201 202202 202203
Total commodities, retail trade commissions and miscellaneous services 0.75 0.67 0.62
Retail Services (except commissions) [561] 0.75 0.66 0.62
Food at retail [56111] 0.71 1.27 0.98
Soft drinks and alcoholic beverages, at retail [56112] 0.54 0.57 0.62
Cannabis products, at retail [56113] 0.00 0.00 0.00
Clothing at retail [56121] 1.61 2.14 1.14
Footwear at retail [56122] 1.75 1.75 1.59
Jewellery and watches, luggage and briefcases, at retail [56123] 5.71 5.30 6.80
Home furniture, furnishings, housewares, appliances and electronics, at retail [56131] 2.20 0.88 1.20
Sporting and leisure products (except publications, audio and video recordings, and game software), at retail [56141] 3.06 1.91 2.16
Publications at retail [56142] 6.03 6.88 6.12
Audio and video recordings, and game software, at retail [56143] 0.50 0.44 0.49
Motor vehicles at retail [56151] 2.80 2.21 2.04
Recreational vehicles at retail [56152] 7.32 4.33 4.53
Motor vehicle parts, accessories and supplies, at retail [56153] 2.01 2.06 1.75
Automotive and household fuels, at retail [56161] 1.65 1.43 2.06
Home health products at retail [56171] 2.40 2.34 2.16
Infant care, personal and beauty products, at retail [56172] 2.17 2.24 2.28
Hardware, tools, renovation and lawn and garden products, at retail [56181] 2.93 2.38 2.19
Miscellaneous products at retail [56191] 2.87 2.17 2.14
Total retail trade commissions and miscellaneous services Footnote 1 2.17 1.74 2.04

Footnotes

Footnote 1

Comprises the following North American Product Classification System (NAPCS): 51411, 51412, 53112, 56211, 57111, 58111, 58121, 58122, 58131, 58141, 72332, 833111, 841, 85131 and 851511.

Return to footnote 1 referrer

Data Science and Modern Methods Forum – June 23, 2021

Video - Data Science and Modern Methods Forum – June 23, 2021

The Data Science and Modern Methods Forum is a virtual event series created to inform Statistics Canada employees of the department's ongoing data science projects. This highlight reel from the June 2021 forum event features some of the innovative data science projects our agency has been working on.