Statistics Canada - Producer Prices Division

2012/2013

This document is confidential when completed.

Si vous préférez recevoir ce questionnaire en français veuillez composer le 1-877-604-7828.

Please provide your email address.

This information is collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Completion of this questionnaire is a legal requirement under this act.

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry. For the purpose of this survey, "informatics professional services" covers the following types of businesses: software publishers; data processing; hosting and related services; computer systems and related services; Internet publishing and broadcasting, and web search. Your information may also be used by Statistics Canada for other statistical and research purposes.

Confidentiality

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes.

Record linkages

In order to enhance the information you provide in this survey, Statistics Canada plans to combine the responses relating to your organization with the information you previously provided on this survey Statistics Canada may also combine the information you provide with other survey or administrative data sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive.

Fax or email transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during facsimile or email. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999 or email to bsso@statcan.gc.ca.

Lost the return envelope or need help? Call us at 1-877-604-7828 or mail to: Statistics Canada, 150 Tunney's Pasture Driveway, Ottawa, Ontario, K1A 0T6

Visit our website at www.statcan.gc.ca

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software (all formats), all formats, Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting.

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing.

B. Business Activities

We have selected one business activity for your company:

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application service provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Was your company engaged in the business activity identified above in 2013?

  • Yes Please go to Section C.
  • No Please select one of the business activities below that best represents your business and complete the questionnaire.

Note: If you did not perform the pre-selected activity at all in 2013, then select the activity that represents your main business activity from the choices below.

Descriptions and examples of the business activities are given in section A.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2012 and 2013

2012:

  • Fiscal year end date (year/month/day):
  • Number of months:

2013:

  • Fiscal year end date (year/month/day):
  • Number of months:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2012 and 2013 from all provinces. Please report in Canadian dollars for your company's Canadian operations. Please see Section A "Introduction", for the details of each activity.

If your company operates in more than one location then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodation, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services and all taxes collected for remittance to a government agency.

Business Activity

  • Software Publishing:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Data Processing, Hosting and Related Services:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Internet Publishing, Broadcasting and Web Search Portals:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Computer Systems Design and Related Services:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Other :
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Total:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company has locations in other provinces and territories across Canada, then please provide the total from all locations in Canadian dollars only.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Revenue:

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodation, and sub-contracted services).
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services and all taxes collected for remittance to a government agency.
    • Operating Revenue in 2012 (CAN$):
    • Operating Revenue in 2013 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2012 (CAN$):
    • Expenses for Employees in 2013 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2012 (CAN$):
    • Expenses for Contract Worker in 2013 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (e.g. software, hardware upgrades, office expenses, travel and accommodation). 
  • Exclude: Overhead such as taxes refunded by government, rent, utilities and insurance.
    • Other Expenses in 2012 (CAN$):
    • Other Expenses in 2013 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2012:
    • Average number of paid employees in 2013:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2012:
    • Average number of paid employees who worked full-time in 2013:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers.

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below:

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no variation in the average annual percentage change of salaries and wages or of fees paid to contract workers, then write "0".

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity  selected in Section B for all provinces and territories.
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2012 (%):
    • Salaries and Wages Rates in 2013 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity  selected in Section B for all provinces and territories.
    • Fees Paid to Contract Workers in 2012 (%):
    • Fees Paid to Contract Workers in 2013 (%):

H. Contact Information

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:
  • Website Address:

I certify that the information contained herein is complete and correct to the best of my knowledge.

Date:

Signature:

I. Administration

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

J. Comments






Please make a copy of this completed questionnaire for your records.

Thank you for completing this questionnaire.

Statistics Canada - Producer Prices Division

2012/2013

This document is confidential when completed.

Si vous préférez recevoir ce questionnaire en français veuillez composer le 1-877-604-7828.

Please provide your email address.

This information is collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Completion of this questionnaire is a legal requirement under this act.

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry. For the purpose of this survey, “informatics professional services” covers the following types of businesses: software publishers; data processing; hosting and related services; computer systems and related services; Internet publishing and broadcasting, and web search. Your information may also be used by Statistics Canada for other statistical and research purposes.

Confidentiality

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes.

Record linkages

In order to enhance the information you provide in this survey, Statistics Canada plans to combine the responses relating to your organization with the information you previously provided on this survey. Statistics Canada may also combine the information you provide with other survey or administrative data sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive.

Fax or email transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during the transmission of information by facsimile or email. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999 or email to bsso@statcan.gc.ca.

Lost the return envelope or need help? Call us at 1-877-604-7828 or mail to: Statistics Canada, 150 Tunney’s Pasture Driveway, Ottawa, Ontario, K1A 0T6

Visit our website at www.statcan.gc.ca

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software (all formats), Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting.

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing.

B. Business Activities

We have selected one business activity for your company:

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Was your company engaged in the business activity identified above in 2013?

  • Yes Please go to Section C.
  • No Please select one of the business activities below that best represents your business and complete the questionnaire.

Note: If you did not perform the pre-selected activity at all in 2013, then select the activity that represents your main business activity from the choices below.

Descriptions and examples of the business activities are given in section A.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2012 and 2013

2012:

  • Fiscal year end date (year/month/day):
  • Number of months reported:

2013:

  • Fiscal year end date (year/month/day):
  • Number of months reported:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2012 and 2013 from all provinces. Please report in Canadian dollars for your company’s Canadian operations. Please see Section A "Introduction", for the details of each activity.

If your company operates in more than one location then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodation, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services and all taxes collected for remittance to a government agency.

Business Activity

  • Software Publishing:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Data Processing, Hosting and Related Services:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Internet Publishing, Broadcasting and Web Search Portals:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Computer Systems Design and Related Services:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Other :
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Total:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company has locations in other provinces and territories across Canada, then please provide the total from all locations in Canadian dollars only.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Revenue:

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodation, and sub-contracted services).
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services and all taxes collected for remittance to a government agency.
    • Operating Revenue in 2012 (CAN$):
    • Operating Revenue in 2013 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2012 (CAN$):
    • Expenses for Employees in 2013 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2012 (CAN$):
    • Expenses for Contract Worker in 2013 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (e.g. software, hardware upgrades, office expenses, travel and accommodation). 
  • Exclude: Overhead such as taxes refunded by government, rent, utilities and insurance.
    • Other Expenses in 2012 (CAN$):
    • Other Expenses in 2013 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed: add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2012:
    • Average number of paid employees in 2013:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2012:
    • Average number of paid employees who worked full-time in 2013:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers.

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below:

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no variation in the average annual percentage change of salaries and wages or of fees paid to contract workers, then write "0".

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity  selected in Section B for all provinces and territories.
     
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2012 (%):
    • Salaries and Wages Rates in 2013 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity  selected in Section B for all provinces and territories.
    • Fees Paid to Contract Workers in 2012 (%):
    • Fees Paid to Contract Workers in 2013 (%):

H. Contact Information

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:
  • Website Adress:

I certify that the information contained herein is complete and correct to the best of my knowledge.

Date:

Signature:

I. Administration

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

J. Comments






Please make a copy of this completed questionnaire for your records.

Thank you for completing this questionnaire.

Statistics Canada - Producer Prices Division

2012/2013

This document is confidential when completed.

Si vous préférez recevoir ce questionnaire en français veuillez composer le 1-877-604-7828.

Please provide your email address.

This information is collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Completion of this questionnaire is a legal requirement under this act.

Purpose of this survey

This survey collects financial, wage and contractor fee information that is used to produce price indexes. These indexes measure change in prices for informatics professional services. You as the respondent will benefit from completing this questionnaire by now having the ability to benchmark your company against other companies in the same industry (in aggregate form only).

Statistics Canada uses this information to better measure the volume of activity in the computer services industry. For the purpose of this survey, "informatics professional services" covers the following types of businesses: software publishers; data processing; hosting and related services; computer systems and related services; Internet publishing and broadcasting, and web search. Your information may also be used by Statistics Canada for other statistical and research purposes.

Confidentiality

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes.

Record linkages

In order to enhance the information you provide in this survey, Statistics Canada plans to combine the responses relating to your organization with the information you previously provided on this survey Statistics Canada may also combine the information you provide with other survey or administrative data sources.

Your participation is important

Your participation is vital to ensure that the information collected in this survey is accurate and comprehensive.

Fax or email transmission disclosure

Statistics Canada advises you that there could be a risk of disclosure during facsimile or email. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded to all information collected under the authority of the Statistics Act.

Return Procedures

Please return the completed questionnaire to Statistics Canada within 15 days of receipt by mail using the return envelope.  You can also fax it to us at 1-888-883-7999 or email to bsso@statcan.gc.ca.

Lost the return envelope or need help? Call us at 1-877-604-7828 or mail to: Statistics Canada, 150 Tunney's Pasture Driveway, Ottawa, Ontario, K1A 0T6

Visit our website at www.statcan.gc.ca

If necessary, please make address label corrections (please print)

  • Legal Name
  • Business Name
  • Title of Contact
  • First Name of Contact
  • Last Name of Contact
  • Address (number and street)
  • City
  • Province/ territory
  • Postal Code/Zip Code
  • Country
  • Language Preference
    • English
    • French

A. Introduction

Instructions:

Please use this page as a quick reference for definitions of the Business Activities listed on the next page in Section B.

Software Publishing

This Canadian industry includes establishments primarily engaged in publishing computer software, usually for multiple clients and generally is referred to as packaged software. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation and providing support services to software purchasers. These establishments may design and publish, or publish only.

Examples: Packaged computer software publishing (including designing and developing), Packaged computer software (all formats), Packaged publishers games.

Data Processing, Hosting and Related Services

This Canadian industry includes establishments primarily engaged in providing hosting or data processing services. Hosting establishments may provide specialized hosting activities, such as web hosting, video and audio streaming services, application hosting, application services provisioning, or may provide general time-share mainframe facilities to clients. Data processing establishments may provide complete processing and preparation of reports from data supplied by the customer; specialized services, such as automated data entry; or they may make data processing resources available to clients on an hourly or time-sharing basis.

Examples: Application hosting, Automatic data processing, Computer input preparation services, Computer processing services, Computer time-sharing services, Data entry services, Data processing services, Disk and diskette conversion services, Input preparation services, Leasing of computer time, Microfilm recording and imaging services, Optical scanning data services, Rental of computer time, Computer service bureaus, Video and audio streaming services, Web hosting.

Internet Publishing, Broadcasting and Web Search Portals

This Canadian industry includes establishments primarily engaged in publishing and/or broadcasting content on the Internet or operating web sites, known as web search portals, that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. The Internet publishing and broadcasting establishments in this industry provide textual, audio, and/or video content of general or specific interest. These establishments do not provide traditional (non-Internet) versions of the content that they publish or broadcast. Establishments known as web search portals often provide additional Internet services, such as e-mail, connections to other web sites, auctions, news, and other limited content, and serve as a home base for Internet users.

Examples: Internet directory publishing; Internet book publishing; Internet broadcasting; Internet entertainment sites; Internet game sites; Internet newspaper publishing; Internet periodical publishing; Internet software publishing; Publishing, maps, street guides and atlases (exclusively on Internet); Technical books, publishing (exclusively on Internet); Web search portals.

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Examples: Computer consulting services, Disaster recovery services, Facilities management services, Hardware consulting services, Custom computer programs or systems software development; Custom computer software consulting services, programming services, systems analysis and design; Computer-aided design (CAD) systems services; Computer-aided engineering (CAE) systems services; Data processing facilities management services; Design and system analysis, computer services (software); Facilities management services, computer support services; Information management system design services; Internet page design services, custom; Local area network (LAN) systems integrators; Management information systems design consulting services; Office automation, computer systems integration;  Computer hardware requirements analysis; Software installation services; Custom software programming; Custom software systems analysis and design; Systems analysis and design, computer services (software); Systems engineering (system integration); Web page developing.

B. Business Activities

We have selected one business activity for your company:

Computer Systems Design and Related Services

This Canadian industry includes establishments primarily engaged in providing expertise in the field of information technologies through one or more activities, such as writing, modifying, testing and supporting software to meet the needs of a particular customer, including the creation of Internet home pages; planning and designing computer systems that integrate hardware, software and communication technologies; on-site management and operation of clients' computer and data processing facilities; providing advice in the field of information technologies; and other professional and technical computer-related services.

Was your company engaged in the business activity identified above in 2013?

  • Yes Please go to Section C.
  • No Please select one of the business activities below that best represents your business and complete the questionnaire.

Note: If you did not perform the pre-selected activity at all in 2013, then select the activity that represents your main business activity from the choices below.

Descriptions and examples of the business activities are given in section A.

  • Software Publishing
  • Data Processing, Hosting and Related Services
  • Internet Publishing, Broadcasting and Web Search Portals
  • Computer Systems Design and Related Services
  • Other - Please Specify:

C. Reporting Period

Please report information for your fiscal years in 2012 and 2013

2012:

  • Fiscal year end date (year/month/day):
  • Number of months:

2013:

  • Fiscal year end date (year/month/day):
  • Number of months:

D. Revenue Share

Please provide the dollar value for revenue received from each of the following business activities in 2012 and 2013 from all provinces. Please report in Canadian dollars for your company's Canadian operations. Please see Section A "Introduction", for the details of each activity.

If your company operates in more than one location then please provide the total from all locations (provinces and territories) in Canada.

Reporting Instructions:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodation, subcontracted services)
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services and all taxes collected for remittance to a government agency.

Business Activity

  • Software Publishing:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Data Processing, Hosting and Related Services:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Internet Publishing, Broadcasting and Web Search Portals:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Computer Systems Design and Related Services:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Other :
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):
  • Total:
    • Revenue in 2012 (CAN$):
    • Revenue in 2013 (CAN$):

E. Operating Revenue & Expenses

Reporting Instructions:

Please provide the dollar value for the revenue and expenses for the fiscal years indicated, only for the business activity selected in Section B.

If your company has locations in other provinces and territories across Canada, then please provide the total from all locations in Canadian dollars only.

Please do not report revenue and expenses unrelated to the business activity selected in Section B.             

Revenue:

Operating Revenue:

  • Include: Fees charged to clients for employees and contract workers and expenses (cost + mark-up) recovered from clients (e.g. hardware, software, travel and accommodation, and sub-contracted services).
  • Exclude: Revenue earned by foreign operations. Software sales unrelated to informatics professional services and all taxes collected for remittance to a government agency.
    • Operating Revenue in 2012 (CAN$):
    • Operating Revenue in 2013 (CAN$):

Expenses:

Expenses for Employees:

  • Include: Wages, salaries, benefits and bonuses paid to full-time, part-time and temporary employees whose time was charged to the business activity selected in Section B
  • Exclude: Overhead expenses (e.g. wages, salaries and benefits  and bonuses of administrative staff, building occupancy costs, purchased services such as legal and accounting services).
    • Expenses for Employees in 2012 (CAN$):
    • Expenses for Employees in 2013 (CAN$):

Expenses for Contract Workers:

  • Include: Fees paid to contract workers for their work on the business activity selected in Section B.
    • Expenses for Contract Worker in 2012 (CAN$):
    • Expenses for Contract Worker in 2013 (CAN$):

Other Expenses:

  • Include: All other expenses incurred for work on the business activity selected in Section B (e.g. software, hardware upgrades, office expenses, travel and accommodation). 
  • Exclude: Overhead such as taxes refunded by government, rent, utilities and insurance.
    • Other Expenses in 2012 (CAN$):
    • Other Expenses in 2013 (CAN$)

F. Personnel

Average number of paid employees during the reporting period for the business activity selected in Section B.

  • To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
  • Exclude: Partners, proprietors and non-salaried personnel.
    • Average number of paid employees in 2012:
    • Average number of paid employees in 2013:

Full-time employees during the reporting period for the business activity selected in Section B.

  • Full-time employment consists of persons who usually work 30 hours or more per week.
  • To calculate the average number of full-time employees: add the number of full-time employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
    • Average number of paid employees who worked full-time in 2012:
    • Average number of paid employees who worked full-time in 2013:

G. Average Annual Percentage Change in Labour Rates

Average annual percentage change for salaries and wages paid to employees and fees paid to contract workers.

For the fiscal year  indicated and the business activity selected in Section B, please complete the average annual percentage change for Salaries and wages paid to employees and fees paid to contract workers. Please follow the example below:

Example:  Your company has 3 employees who can charge their time to the activity selected in Section B.  Two of these employees received annual increases of 1% and 5%.  The third employee did not receive an increase (0%). The sum of the three wage rate changes (1%+5%+0%) is 6.0%. When you divide by the number of employees (+6% / 3 employees), the result is an average annual percentage changes in wage rates of 2.0%. 

If there is no variation in the average annual percentage change of salaries and wages or of fees paid to contract workers, then write "0".

Salaries and wages rates:

  • Please report the average annual percentage change (+,-) in the salaries and wages paid to employees whose time is charged to the business activity selected in Section B for all provinces and territories.
  • Exclude: The salary or wage changes for general and administrative staff.
    • Salaries and Wages Rates in 2012 (%):
    • Salaries and Wages Rates in 2013 (%):

Fees paid to contract workers:

  • Please report the average annual percentage change (+,-) in the fees paid to contract workers whose time is charged to the business activity selected in Section B for all provinces and territories.
    • Fees Paid to Contract Workers in 2012 (%):
    • Fees Paid to Contract Workers in 2013 (%):

H. Contact Information

Name of authorized person to contact about this questionnaire (please print)

  • First Name of Authorized Person:
  • Last Name of Authorized Person:
  • Title of Authorized Person:
  • Telephone Number:
  • Extension:
  • Fax Number:
  • E-mail Address:
  • Website Address:

I certify that the information contained herein is complete and correct to the best of my knowledge.

Date:

Signature:

I. Administration

Time to complete questionnaire

How long did you spend collecting and reporting the information needed to complete this questionnaire?

Pre-filled questionnaire

In order to facilitate the completion of next year's questionnaire, we can provide you with a copy of the information you provided this year.  Do you authorize us to send a pre-filled questionnaire containing the information you provided this year?

Please check

  • Yes (Please send a pre-filled questionnaire next year)
  • No (Please send a blank questionnaire)

J. Comments






Please make a copy of this completed questionnaire for your records.

Thank you for completing this questionnaire.

Occupational classifications

Canada

National Occupational Classification (NOC)

National Occupational Classification - Statistics (NOC-S)

Standard Occupational Classification (SOC)

International links

International Standard Classification of Occupations (ISCO)

Standard Occupational Classification (SOC) Classification from the United States

Product classifications

Canada

Canadian Research and Development Classification (CRDC)

Harmonized Commodity Description and Coding System (HS)

North American Product Classification System (NAPCS) Canada

Standard Classification of Transported Goods (SCTG)

Standard Classification of Goods (SCG)

Other

Harmonized Commodity Description and Coding System (HS)

Trilateral website for the North American Product Classification System (NAPCS)

Statistics Canada
Statement Outlining Results, Risks and Significant Changes in Operations, Personnel and Programs

A) Introduction

Statistics Canada's Mandate

Statistics Canada is a member of the Industry Portfolio.

Statistics Canada's role is to ensure that Canadians have access to a trusted source of statistics on Canada that meet their highest priority needs.

The agency's mandate derives primarily from the Statistics Act. The act requires that Statistics Canada collect, compile, analyze and publish statistical information on the economic, social and general conditions of the country and its people. It also requires that Statistics Canada conduct a census of population and a census of agriculture every five years and protect the confidentiality of the information with which it is entrusted.

Statistics Canada is also mandated to coordinate and lead the national statistical system. The agency is considered a leader among statistical agencies around the world in coordinating statistical activities to reduce duplication and reporting burden.

Further information on Statistics Canada's mandate, roles, responsibilities and programs can be found in the Statistics Canada 2011-2012 Main Estimates and in the Statistics Canada 2011-2012 Report on Plans and Priorities.

The quarterly financial report

Statistics Canada has the authority to collect and spend revenue from other government departments and agencies and from external clients for statistical services and products.

Basis of Presentation

This quarterly report has been prepared by management using an expenditure basis of accounting. The accompanying Statement of Authorities includes the Agency's spending authorities granted by Parliament and those used by the agency consistent with the Main Estimates and Supplementary Estimates for the 2011-2012 fiscal year. This quarterly report has been prepared using a special purpose financial reporting framework designed to meet financial information needs with respect to the use of spending authorities.

The authority of Parliament is required before moneys can be spent by the Government.

Approvals are given in the form of annually approved limits through appropriation acts or through legislation in the form of statutory spending authority for specific purposes.

The agency uses the full accrual method of accounting to prepare and present its annual departmental financial statements that are part of the departmental performance reporting process. However, the spending authorities voted by Parliament remain on an expenditure basis.

B) Highlights of fiscal quarter and fiscal year to date results

This section highlights the significant items that contributed to the net increase in resources available for the year and actual expenditures for the quarter ended December 31.


Chart 1 outlines the gross budgetary authorities, which represent the resources available for use for the year as of December 31.

Significant Changes to Authorities

Total authorities available for the year have increased by $213.6 million, or 31%, from the previous year, from $705.9 million to $919.5 million. This net increase is mostly due to the 2011 Census of Population and National Household Survey ($162.1 million), the Census of Agriculture ($8.5 million) and an increase in the amount carried forward from the previous year ($7.4 million).

An additional increase can be explained by specific items that happened in the third quarter of 2011-2012 (in which Statistics Canada authorities increased by $27.4 million, compared to the 2011-2012 second quarter). Most of the increase is related to:

  • salary expenditures, which include severance pay, incurred by the agency and refunded by the Treasury Board Secretariat ($21.3 million);
  • funding to support the Consumer Price Index Enhancement Initiative ($5.3 million), in order to produce an improved measure of price movement in Canada; and,
  • funding for the ongoing implementation of the Harmonized Sales Tax ($775 thousands).

The current fiscal year is the peak year for census-related activities.

The primary census-related activities for 2011-2012 are

  • finishing development and testing of census collection and processing systems
  • completing recruitment and training of field staff
  • collecting and processing (such as implementing the communications program, mailing out questionnaires, receiving and capturing responses by mail and internet, following up missing questionnaires by telephone and enumerator)
  • editing, imputing and validating data
  • conducting a coverage-evaluation study
  • reconciling the Farm Register (for the Census of Agriculture only)
  • closing regional and local census offices and processing facilities
  • analyzing tax data as part of the feasibility study to explore the possibility of replacing detailed expense questions with tax data in the future
  • developing and testing census dissemination and data quality systems and processes
  • releasing population and dwelling counts and other major data outputs
  • starting data-quality studies
  • conducting evaluation studies of the 2011 Census Program to identify lessons learned and making recommendations for the future.

In addition to the appropriations allocated to the agency through the Main Estimates, Statistics Canada also has vote net authority within Vote 105, which entitles the agency to spend revenues collected from other government departments, agencies and external clients, for providing statistical services. The planned revenue is stable for 2010‑2011 and 2011-2012 at $120 million.

Significant Changes to Expenditures

Total expenditures recorded for the third quarter (ended December 31, 2011) increased by $12.1 million, or 8%, from the same quarter of the previous year, from $153.2 million to $165.2 million, according to the Table of Departmental Budgetary Expenditures by Standard Object.

Most of the increase in spending is due to census-related activities. Also, Statistics Canada has spent approximately 75% of its authorities by the end of the third quarter, compared with 62% in the previous year, due to census activities that occurred in the first and second quarter (Chart 1).

Table A: Departmental Expenditures by Standard Object
Departmental Expenditures by Standard Object Year-to-year variation,Q3 2010-2011 to Q3 2011-2012 Cumulative year-to-date variation
$000 % change $000 % change
(01) Personnel 7,730 5.9% 71,177 18.7%
(02) Transportation and communications 543 6.8% 27,339 133.2%
(03) Information 3,869 607.7% 12,514 1147.8%
(04) Professional and special services 1,591 25.9% 138,187 977.7%
(05) Rentals -192 -17.4% 1,720 32.3%
(06) Repair and maintenance -623 -24.6% -157 -2.2%
(07) Utilities, materials and supplies -742 -36.8% -211 -7.0%
(08) Acquisition of land, building and works 0 0.0% 0 0.0%
(09) Acquisition of machinery and equipment -246 -10.0% 348 8.0%
(10) Transfer payments 123 0.0% 257 134.0%
(12) Other subsidies and payments 5 15.5% 11 29.5%
Total gross budgetary expenditures 12,058 7.9% 251,185 57.5%
Less revenues netted against expenditures:
Revenues -537 -2.5% -4,209 -9.7%
Total net budgetary expenditures 12,595 9.60% 255,394 64.8%
Note: for variances of more than $1 million, an explanation is provided.

(01) Personnel shows an increase to payments related to the change with the severance pay between the Treasury Board Secretariat and the Personnel Administration Group. With this agreement, the employer will stop accumulating employees' severance pay. Employees were given the option to receive full or partial payment immediately for accumulated severance pay or retain it until their retirement. It also shows a cost increase resulting from the additional interviewers hired to manage the implementation of a new survey: the Programme for the International Assessment of Adult Competencies (PIAAC). This survey, which will assess literacy, numeracy skills and ability to solve problems in technology-rich environments in a consistent and coherent way across the countries, started on November 1, 2011.  Finally, this increase is also due to the payment of premium and overtime for census-related activities and payment of vacation leave due to the contract termination of censuses' employees.

03) Information shows an increase to payments related to advertising services. A census communications program was implemented in order to support data collection activities for which, the remaining of the advertising expenditures was invoiced during this quarter.

(04) Professional and special services saw increased costs with regards to census collection activities and other payments released in the third quarter whereas last year these payments were issued in the first and fourth quarters.

C) Risks and Uncertainties

Cost-Recovery Activities

Statistics Canada has the authority to spend its revenues received during the year, representing, on average, 20% of the agency's funding. Of these revenues, approximately 80% come from other federal departments. However, other federal departments are faced with implementing budget restrictions such as cost containment and the strategic review. Consequently, there is a risk that other federal departments may reduce their purchases of statistical services and products: this would impact Statistics Canada's available funding.

To mitigate this risk, Statistics Canada is monitoring planned revenue levels on a quarterly basis and is communicating with key federal departments to assess the impact of budget pressures on their need for statistical services and products.

Budget 2010

Budget 2010 announced that the operating budgets of departments would be frozen at their 2010-11 levels for fiscal years 2011-2012 and 2012-2013. Statistics Canada adjusted funding allocations to meet this challenge and the impact on agency's activities is being managed through the following actions and mitigation strategies for the fiscal year 2011-2012:

  • reductions in research and analytical program
  • cancellation of two completed pilot projects on environment statistics
  • cancellation of the National Population Health Survey
  • conversion to a cost recovery funding model for the Survey on Financing of Small and Medium-sized Enterprises.

D) Significant changes in relation to operations, personnel and programs

In contrast with last year, Statistics Canada is undertaking major activities this fiscal year that are critical to the success of the 2011 Census of Population and the National Household Survey. All collection operations are now completed for the Census of Population and the National Household Survey, and the field infrastructure has been dismantled. The program is focussed on dissemination of major data releases, data quality studies, and evaluation of results. The first major data release occurred on  February 8, 2012 with the release of Population and Dwelling Counts.

Again this year, Statistics Canada is part of the Canada's Top 100 Employers 2012 and the Canada's top family-friendly employers for 2012. The winners were respectively announced on October 7th and December 7th 2011.

Since the end of this quarter, Statistics Canada was also listed as one of the "National Capital Region's Top 25 Employers".

Shared Services Canada

The Administrative Services Review is a comprehensive review of government administrative services that seeks efficiencies and ways to improve the effectiveness of external and internal service operations, business processes and administration through consolidation and greater standardization.

On August 4, 2011, the Government of Canada announced measures to streamline and identify savings in information technology through Shared Services Canada. Resources associated with email delivery and with data centre and network services are being transferred to this new entity. Statistics Canada is one of 44 departments and agencies selected for this new initiative.  Statistics Canada transferred 153 positions.

Pursuant to s. 31.1 of the Financial Administration Act and Order-in-Council P.C. 2011-1297 effective November 15th, 2011, $17,431,462 is deemed to have been appropriated to Shared Services Canada Authority B-129, which results in a reduction for the same amount from Statistics Canada, Vote 105, Appropriation Act No.1, 2011-2012.  As of December 31, 2011, $3,332,046 expenditures have been incurred on behalf of Shared Services Canada by Statistics Canada against Shared Services Canada vote B129.

Approval by Senior Officials

The original version was signed by
Wayne Smith, Chief Statistician
Michel Cloutier, Chief Financial Officer.

Statement of authorities (unaudited)

Departmental budgetary expenditures by Standard Object (unaudited)

Approved microdata linkages

The linking of separate records from different sources can be a very useful and cost-efficient technique in the design, production, analysis and evaluation of statistical data. It can lead to important savings in cost, time, and respondent burden, and, in some cases, it may be the only feasible way to obtain important statistical information. When possible, rather than conducting additional surveys, Statistics Canada uses the information that individuals, businesses and institutions have already provided to the Agency or to other government departments for methodological purposes, data enhancement and subject-matter studies. The following is a list of the microdata linkage submissions that have been reviewed and approved in accordance with the Statistics Canada Directive on Microdata Linkage, starting in January 2000. Choose any of the following titles to view a summary:

New Dissemination Model - Getting ready for Beta Test

Archived information

Archived information is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please "contact us" to request a format other than those available.

Consultation objectives

In April 2012, Statistics Canada launched its multi-year New Dissemination Model project to modernize the methods for disseminating data on its website. The key objective is to create a user-centric website and to increase coherency, consistency and simplicity in dissemination activities.

As part of this project, Statistics Canada consulted with Canadians in April and May 2014. The consultation was designed to evaluate the website's ease of use and navigation as well as user satisfaction with the new design. The sessions tested the functionality and intuitiveness of tables and charts, the analysis section and archived content, as well as the reference subcategory labels.

Consultation methodology

Statistics Canada held in-person usability consultations. Participants were asked to complete a series of tasks and to provide feedback on the proposed website.

How to get involved

The consultation is now closed.

Individuals who wish to obtain more information or to take part in a consultation may contact Statistics Canada by sending an email to consultations@statcan.gc.ca.

Please note that Statistics Canada selects participants for each consultation to ensure feedback is sought from a representative sample of the target population for the study. Not all applicants will be asked to participate in a given consultation.

Statistics Canada is committed to respecting the privacy of consultation participants. All personal information created, held or collected by the Agency is protected by the Privacy Act. For more information on Statistics Canada's privacy policies, please consult the Privacy notice.

Results

What Worked

Participants liked the clear and simple tables, datasets and charts. The label "Add/Remove Data – For Advanced Customization" was intuitive and useful for obtaining more complex data. All participants used the drop-down menus and the checkboxes at the top of the pick lists correctly and modified the charts with either the left-hand side bar or by clicking on the "Customize" button.

Accessing the "Analysis" page was intuitive, and all participants used the keyword search box. Lastly, when asked to categorize different publications into the correct "Analysis" sub-categories, participants were successful.

Areas of Improvement

  • Participants wanted to be able to display all age groups in the simple table.
  • While some participants successfully copied the chart into a document, most selected the wrong link when putting the chart data into a spreadsheet.
  • The "Archived" box, under the "Analysis" section, was not intuitive.
  • Participants struggled with identifying which result page corresponded to which "Reference" section.

Recommendations

  • Keep the simple table view as the default.
  • Keep the "Add/Remove data – for advanced customization" button.
  • Place the "Modify chart" options to the left of the chart.
  • Under "Analysis", place the "Archived" box under the "Year of publication" in the left-hand side bar. Wording requires further testing.
  • The "Reference" sub-categories were not intuitive and require further testing.

Statistics Canada thanks participants for their participation in this consultation. Their insights guide the Agency's web development and ensure that the final products meet users' expectations.

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Price Report

Statistics Canada - Producer Prices Division

XXXX

Collected under the authority of the Statistics Act
Revised Statutes of Canada, 1985, Chapter S19.
Completion of this questionnaire is a legal requirement under this act.

Month

Survey purpose

The prices you report are essential to the production of indexes measuring the movement of prices in the Canadian economy. Your information may also be used by Statistics Canada for other statistical and research purposes.

The reporting form sets out our request for price information for the period shown. We urge you to read the instructions carefully and fill in the requested information.

If necessary, please make address label corrections below.

Company
Attn:
Street
City, Province
A1A 1A1

Statistics Canada, Producer Prices Division, 170, Tunney's Pasture Driveway, Ottawa, Ontario K1A 0T6

Should you require further information with respect to this report, please contact the Producer Prices Division Contact indicated on the reverse side. Please feel free to call collect or call 1-888-951-4550 for general enquiries.

The information and data pre-coded on this form reflects the respondent's preference.

Confidentiality

Statistics Canada is prohibited by law from releasing any information from this survey which would identify a person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes.

Record Linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Fax or other electronic transmission disclosure
Statistics Canada advises you that there could be a risk of disclosure during facsimile or other electronic transmission.

However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded all information collected under the authority of the Statistics Act.

Respondent:

Contact :

Commodity Specialist

(613) 951-

To complete this Price Report:

1) In Box A enter the transaction price in effect on the 15th of the month indicated.

2) In Box B enter “NS” if no sales occurred and give an estimate in Box A for the transaction prices.

3) If there is any change in the description of product and/or transaction description please amend.

Product ID

  • Commodity Description:
  • Description of Product:
  • Transaction Description:
    • C1:
    • C3:
    • C2:
    • C4:

Date of last reported price change :
2010-01

C1 to C4 Transaction description as specified above
Circle reasons for price change
Further explanation of price change
(pertinent market information)

Date:

  • A
  • B
  • C1
  • C2
  • C3
  • C4
  • D
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7

Reasons for price change :

  1. Material costs
  2. Labour costs
  3. Competitive factors
  4. Physical content
  5. Terms of sale
  6. Exchange rate
  7. Others - describe

General information

Confidentiality

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information from this survey which would identify a person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act. The confidentiality provisions of the Statistics Act are not affected by either the Access to Information Act or any other legislation. Therefore, for example, the Canada Revenue Agency cannot access identifiable survey data from Statistics Canada.

These survey data will only be used for statistical purposes and will be published in an aggregate form only.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes.

Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agency of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Thank you for completing this questionnaire. Please retain a copy for your records.

Visit our website

Canadian Centre for Justice Statistics

Confidential when completed.

Information for Respondents

Authority

This survey is conducted under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19. Completion of this questionnaire is a legal requirement under the Statistics Act.

Objective

This survey was designed to produce national statistics on public policing personnel and operating expenditures for Canada. The information collected is widely used by federal and provincial policy makers as well as municipal police service and municipal government personnel. The data are also widely disseminated by the media for the purposes of general public information. The information may also be used by Statistics Canada for other statistical and research purposes.

Confidentiality

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business or organisation, unless consent has been given by the respondent or as permitted by the Statistics Act.

Information from this survey will be used for statistical purposes only.

Record linkages

To enhance data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

A.  Number of Police Officer Hirings/Departures within the year by Overall Years of Service as a Police Officer

(Select one) Calendar Year 2013, Fiscal Year 2013/2014

Hirings (By Overall Years of Service for each of the following categories: Experienced Police Officers, Recruit Graduates)

Overall Years of Service as a Police Officer

  • 1. Less than 5 years
  • 2. 5 to less than 10 years
  • 3. 10 to less than 15 years
  • 4. 15 to less than 20 years
  • 5. 20 to less than 25 years
  • 6. 25 to less than 30 years
  • 7. 30 to less than 35 years
  • 8. 35 years and over
  • 9. Information for years of service not available
  • 10. Total (sum lines 1 to 9)

Departures (By Overall Years of Service for each of the following categories: Retirements, Hired by other serviceNote1, Other)

Overall Years of Service as a Police Officer as a Police Officer

  • 1. Less than 5 years
  • 2. 5 to less than 10 years
  • 3. 10 to less than 15 years
  • 4. 15 to less than 20 years
  • 5. 20 to less than 25 years
  • 6. 25 to less than 30 years
  • 7. 30 to less than 35 years
  • 8. 35 years and over
  • 9. Information for years of service not available
  • 10. Total (sum lines 1 to 9)

Note

  1. If the number of officers who were hired by another police service upon departure is not available, please report all officers who left your police service for any reason other than retirement under the category Other. In the Comments section on the last page of the Main survey form, please indicate that you are unable to report officers hired by another police service.

Police Officers Eligible to Retire as of Calendar or Fiscal Year-End (By Overall Years of Service)

Overall Years of Service as a Police Officer

  • 1. Less than 5 years
  • 2. 5 to less than 10 years
  • 3. 10 to less than 15 years
  • 4. 15 to less than 20 years
  • 5. 20 to less than 25 years
  • 6. 25 to less than 30 years
  • 7. 30 to less than 35 years
  • 8. 35 years and over
  • 9. Information for years of service not available
  • 10. Total (sum lines 1 to 9)

B1. Number of Police Officers as of May 15th by Overall Years of Service as a Police Officer

Overall Years of Service as a Police Officer

  • 11. Less than 5 years
  • 12. 5 to less than 10 years
  • 13. 10 to less than 15 years
  • 14. 15 to less than 20 years
  • 15. 20 to less than 25 years
  • 16. 25 to less than 30 years
  • 17. 30 to less than 35 years
  • 18. 35 years and over
  • 19. Information not available
  • 20. Total (sum lines 11 to 19)*

* Note: The total number of police officers, which equals the total of both experienced police officers and recruit graduates, must be the same as the number you reported for Police Officer Total (line 4 of the Blue Form).

B2. Number of Police Officers as of May 15th by Age Group (For each of the following categories: Experienced Police Officers, Recruit Graduates)

Age Group

  • 21. Less than 20 years
  • 22. 20 to less than 25 years
  • 23. 25 to less than 30 years
  • 24. 30 to less than 35 years
  • 25. 35 to less than 40 years
  • 26. 40 to less than 45 years
  • 27. 45 to less than 50 years
  • 28. 50 to less than 55 years
  • 29. 55 to less than 60 years
  • 30. 60 years and over
  • 31. Information not available
  • 32. Total (sum lines 21 to 31)*

C. Number of Police Officers as of May 15th by Highest Level of Education Completed at Time of Hiring (For each of the following categories: Experienced Police Officers, Recruit Graduates)

Highest Level of Education Completed at Time of Hiring

  • 33. High school diploma
  • 34. College, CEGEP or other certificate or diploma
  • 35. University Undergraduate degree
  • 36. University Graduate degree (i.e. master’s degree, Ph.D)
  • 37. Other
  • 38. Information not available
  • 39. Total (sum lines 33 to 38)*

D. Number of Police Officers as of May 15th by Visible Minority and Aboriginal Populations (For each of the following categories: Experienced Police Officers, Recruit Graduates)

Visible Minority Status

  • 40. Aboriginal Peoples (First Nations (North American Indian), Métis or Inuit)
  • 41. Visible Minority (persons other than Aboriginal persons who are non-Caucasian in race or non-white in colour)
  • 42. Not a Visible Minority or Aboriginal Person (Caucasian in race or white in colour, regardless of place of birth)
  • 43. Information not available
  • 44. Total (sum lines 40 to 43)

E. Number of Police Officers as of May 15th by Official Languages Spoken (For each of the following categories: Experienced Police Officers, Recruit Graduates)

Official languages spoken

  • 45. English only
  • 46. French only
  • 47. Both English and French
  • 48. Information not available
  • 49. Total (sum lines 45 to 48)*

F. Number of Police Officers as of May 15th speaking Non-Official Languages (For each of the following categories: Experienced Police Officers, Recruit Graduates)

Non-official languages spoken

  • 50. Speak non-official languages
  • 51. Do not speak non-official languages
  • 52. Information not available
  • 53. TOTAL (sum lines 50 to 52)

G. Number of Police Officers as of May 15th by Non-Official Languages Spoken (For each of the following categories: Experienced Police Officers, Recruit Graduates)

Note: You can select multiple languages per officer in this table.

Non-official languages spoken

  • 54. Chinese languages
  • 55. Italian
  • 56. German
  • 57. Punjabi
  • 58. Spanish
  • 59. Arabic
  • 60. Tagalog
  • 61. Portuguese
  • 62. Other
  • 63. Information not available

Comments and/or Explanations

Instructions

For all tables please include:

  • Permanent full-time (works 37.5 hours per week or more) and part-time (works less than 37.5 hours per week) employees (police officer and recruits) on the personnel roster over the past calendar year.
  • Police officers who are paid from external agencies through full or partial cost-recovery agreements, (e.g. airport policing contracts).
  • Police officer personnel actively replacing, (or ‘backfilling’ the positions held by), police officers on long-term leave from the police service, and who are paid by the police service’s annual budget.

For all tables please exclude:

  • Contract or casual workers who are not employed on a permanent basis.
  • Police officers on long-term leave (educational, disability, ‘secondment-out’) who are not being paid by the police service’s annual budget.

*Convert permanent part-time employees to a full-time equivalent. For example, four permanent part-time workers who each work ten hours a week would be considered one full-time employee.

Table A – Number of Police Officer Hirings/Departures within the year by Overall Years of Service As a Police Officer

Overall Years of Service as a Police Officer: Please report the number of years of service as a police officer. Depending on your source for this information, ‘overall years of service’ may exclude prior years of policing experience. For example, many Human Resource Records Management Systems rely on the concept of pensionable years of service when reporting actual years of service. In some cases, systems may not carry over years of service an officer acquired during previous employment with a different police service. Additionally, not all systems distinguish between prior years of service as a civilian employee and prior years of service as a police officer. In both these cases, please report the number of years of service that is available in your system.
Note: Reasons other than the ones mentioned above may exist for why ‘overall years of service’ may exclude prior years of experience for police officers. However, in all cases, please report your data as accurately as possible within the limits of these constraints and exclusions and indicate the nature of and reason for these constraints in the comments.

If information on the years of service accumulated by officers who were hired by or departed your police service during the past calendar or fiscal year is unavailable, please provide the number of officers who were hired or who departed in both Line 9 (Information not available) and Line 10 (Total).

Experienced Police Officers include: Senior Officers, Non-Commissioned Officers and Constables who achieved the status of a fully-sworn police officer prior to the previous calendar year or fiscal year.

Recruit Graduates include: Paid personnel who successfully graduated from a training program during the previous calendar year or fiscal year and have achieved the status of fully-sworn police officer.
Note: This category excludes personnel currently engaged in training programs intended to enable them to achieve the status of fully-sworn officer, but who have not yet achieved that status.

Hirings/Departures: Number of Police Officers who were either hired by your police service or who departed from your police service in the previous calendar year or fiscal year.

Retirements: Number of police officers who retired in the previous calendar year or fiscal year based on age and/or years of service.

Eligible to retire: Number of police officers who were eligible to retire with a full pension as of your previous year’s calendar or fiscal year-end, based on age and/or years of service. Do not include police officers who did retire within the calendar or fiscal year.

Calendar year: Refers to January 1 to December 31 of the previous year.

Table B – Number of Police Officers as of May 15th by Overall Years of Service As a Police Officer and Age Group

Overall Years of Service as a Police Officer: Please report the number of years of service as a police officer. Depending on your source for this information, ‘overall years of service’ may exclude prior years of policing experience. For example, many Human Resource Records Management Systems rely on the concept of pensionable years of service when reporting actual years of service. In some cases, systems may not carry over years of service an officer acquired during previous employment with a different police service. Additionally, not all systems distinguish between prior years of service as a civilian employee and prior years of service as a police officer. In both these cases, please report the number of years of service that is available in your system.
Note: Reasons other than the ones mentioned above may exist for why ‘overall years of service’ may exclude prior years of experience for police officers. However, in all cases, please report your data as accurately as possible within the limits of these constraints and exclusions and indicate the nature of and reason for these constraints in the comments.

Total Police officers include: Senior Officers, Non- Commissioned Officers and Constables.

Note: Please follow instructions for Table A regarding definitions for Experienced Police Officers and Recruit Graduates. Table B refers to Total Police Officers, Experienced Police Officers and Recruit Graduates as of the May 15th snapshot date, whereas Table A refers to counts based on the previous calendar year or fiscal year.

Table C – Number of Police Officers as of May 15th by Highest Level of Education Completed at Time of Hiring

Highest Level of Education Completed at Time of Hiring: Educational attainment at time of hiring as of the May 15th snapshot date. Please include the highest level of education completed. For example, if only one year of undergraduate education was completed, the highest level of education completed in its entirety would be either “High school diploma” or “College, CEGEP or other non-university certificate or diploma.”

Please do not provide information on the most recent level of education completed (such as in the case of a police officer obtaining a university undergraduate degree during the course of their career as a police officer). If information about highest level of education completed at time of hiring is unknown, please indicate “Information not available.”

Note: Please follow instructions for Table A regarding definitions for Experienced Police Officers and Recruit Graduates. Table C refers to Experienced Police Officers and Recruit Graduates as of the May 15th snapshot date whereas Table A refers to counts based on the previous calendar year or fiscal year.

Please report data even if this information is provided by police officers on a voluntary basis.

Table D – Number of Police Officers as of May 15th by Visible Minority and Aboriginal Populations

Aboriginal Peoples: Refers to whether the police officer is an Aboriginal person of Canada, that is, First Nations (North American Indian), Métis or Inuit.

Visible Minority: Refers to the visible minority group to which the respondent belongs. The Employment Equity Act defines visible minorities as ‘persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour’.

Not a Visible Minority: Refers to persons who are Caucasian in race or white in colour, regardless of place of birth.

Note: Please follow instructions for Table A regarding definitions for Experienced Police Officers and Recruit Graduates. Table D refers to Experienced Police Officers and Recruit Graduates as of the May 15th snapshot date whereas Table A refers to counts based on the previous calendar year or fiscal year.

Please report data even if this information is provided by police officers on a voluntary basis.

Table E – Number of Police Officers as of May 15th by Official Languages Spoken

Official Languages Spoken: Number of police officers who were able to speak with the public in the official languages listed

Note: Please follow instructions for Table A regarding definitions for Experienced Police Officers and Recruit Graduates. Table E refers to Experienced Police Officers and Recruit Graduates as of the May 15th snapshot date whereas Table A refers to counts based on the previous calendar year or fiscal year.

Please report data even if this information is provided by police officers on a voluntary basis.

Table F - Number of Police Officers as of May 15th speaking Non-Official Languages

Note: Please follow instructions for Table A regarding definitions for Experienced Police Officers and Recruit Graduates. Table F refers to Experienced Police Officers and Recruit Graduates as of the May 15th snapshot date whereas Table A refers to counts based on the previous calendar year or fiscal year.

Please report data even if this information is provided by police officers on a voluntary basis.

Table G - Number of Police Officers as of May 15th by Non-Official Languages Spoken

Non-official Languages Spoken: Number of police officers who were able to speak with the public in the non-official languages listed.

Note: More than one non-official language can be indicated for each officer.

Chinese languages includes: Mandarin, Cantonese, Hakka, Taiwanese, Chaochow (Teochow), Fukien and Shanghainese, as well as a residual category (Chinese languages not otherwise specified).

Note: Please follow instructions for Table A regarding definitions for Experienced Police Officers and Recruit Graduates. Table G refers to Experienced Police Officers and Recruit Graduates as of the May 15th snapshot date whereas Table A refers to counts based on the previous calendar year or fiscal year.

Please report data even if this information is provided by police officers on a voluntary basis.